mobile wallet FIN AL-PAPER-MOBILE-WALLET

DR. RAMON DE SANTOS NATIONAL HIGH SCHOOL
San Antonio, Cuyapo, Nueva Ecija
"Mobile Wallet Adoption of Selected College Students in Guimba, Nueva Ecija”
A Research Paper Presented to
The Faculty and Staff of Senior High Department
Dr. Ramon de Santos National High School
In Partial Fulfillment
of the Requirements
In Practical Research II
Presented by:
Jessa Mae J. Carbonel
Raymond D. Zamora
Adrian E. Cacho
Gillian R. Espejo
Alexa C. Diaz
January 2024

ii
APPROVAL SHEET
This research paper entitled
“Mobile Wallet Adoption of Selected College Students in Guimba Nueva Ecija ”
Prepared and submitted by:
Carbonel, Jessa Mae J.
Zamora, Raymond D.
Cacho, Adrian E.
Espejo, Gillian R.
Diaz, Alexa C.
has been approved and accepted in partial fulfilment of the requirements in
PRACTICAL RESEARCH II.
VIVIAN S. RAMOS
Research Teacher
APPROVED by the Panel of Examiners in the Final Oral Defense held on January 2023
at Dr. Ramon de Santos National High School.
REYNALDO D. DADULLA FRISHAN GAIN C.
SUMANDAL
Panelist Panelist
FLORIELYN G. LIWANAG ANTONIA O. DELA
CRUZ
Panelist Panelist
MOISES M. CADALSO JR. ELENITA C. SUMAIT, PhD
Assistant Principal II School Principal IV

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ACKNOWLEDGEMENT
First of all, the researchers would like to thank the Almighty God for His enduring
grace, guidance, and protection that He has bestowed upon us during this research project.
The researchers would also like to express their sincerest gratitude to their research
teacher, Mrs. Vivian S. Ramos for her continuous support in their research, for her
patience, motivation, and immense knowledge. Her guidance helped them throughout their
research and writing of their thesis.
To their parents, who have continuously supported them financially to accomplish
this study and for their guidance, encouragement and inspiration to them throughout their
lives, a very special thank you for your parental presence and constant guidance to them.
They would also like to thank their fellow classmates and friends for the
stimulating discussions, for the sleepless nights they were working together for deadlines,
and for all the fun they have had for the last five months.
They also want to show their class adviser, Mrs. Frishan Gain C. Sumandal for
overflowing help and always there to add the guidelines that researchers need to conduct
this study.
They would also like to express their appreciation to their panelist, Mr. Reynaldo
D. Dadulla, Mrs. Frishan Gain C. Sumandal, Ms. Florielyn G. Liwanag and Ms.
Antonia O. Dela Cruz for their trust, advice, support, patience, and guidance from the
start to the completion of the study.

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DEDICATION
This research paper is sincerely dedicated to their supportive parents who
encouraged and inspired them in conducting this study. They have never left their side
throughout the process and gave them strength and hope when they thought of giving this
up. They provided them a great sense of enthusiasm and perseverance in continuing this.
Without their love and assistance, this research would not have been made possible.
Moreover, they dedicate this research paper to their subject teacher, Mrs.Vivian S.
Ramos, who constantly guiding and teaching them to make this study even better, to their
family for cheering up them, and to their friends who have helped them in finishing this
project. They really appreciate the words of advice and in continuously giving them moral,
emotional, and financial support.
And lastly, They dedicate this research paper to the Almighty God who gives them
strength, wisdom, guidance, power of thinking, security, competence, and for giving me
good health while doing this.
The Researchers

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ABSTRACT
Name: Carbonel, Jessa Mae J.
Zamora, Raymond D.
Cacho, Adrian E.
Espejo, Gillian R.
Diaz, Alexa C.
Year-Level: Grade 12 Accountancy, Business and Management
(ABM)
School: Dr. Ramon de Santos National High School
Title of the Study: "Mobile Wallet Adoption of Selected College Students in Guimba,
Nueva Ecija”
Keywords: Mobile Wallet, Adoption, Online Transaction,Quickly , Easily,
Less hassle, Convinient
In recent years, the landscape of financial transactions has undergone a profound
transformation with the widespread adoption of mobile wallet technology. Mobile wallets,
also known as digital wallets or e-wallets, have emerged as a convenient and secure
alternative to traditional payment methods, offering users the ability to make transactions,
store payment information, and manage financial activities through their smartphones. As
this technology continues to gain momentum, understanding the factors that drive or hinder
mobile wallet adoption becomes imperative for businesses, policymakers, and researchers
alike.
The adoption of mobile wallets is a multifaceted phenomenon influenced by a
myriad of technological, social, economic, and individual factors. Technological
advancements, coupled with the increasing penetration of smartphones and high-speed

vi
internet connectivity, have laid the groundwork for the proliferation of mobile
wallet solutions. However, despite these favorable conditions, the rate of adoption varies
significantly across different regions and demographic groups.
Out of curiosity, the researchers aim to know the mobile wallet adoption of selected
students specifically the College students of Guimba, Nueva Ecija on how the mobile
wallet made their life easier by just using it and what is the most user friendly mobile
wallet. With that, they conducted this study entitled “Mobile Wallet Adoption of Selected
College Students in Guimba, Nueva Ecija.”
The overall goal and focus of this study are to identify how the students adopt the
mobile wallet in their everyday life, as well as the students’ lives easier in making online
transactions like transferring and sending money using only their cellphone and internet
connection. This is a quantitative study that used convenience sampling to select
respondents. While descriptive research under non-experimental applied research is the
type of research design that the researchers apply to their study. The researchers gathered
the needed data through the application of an online survey questionnaire that was sent to
the participants with the help of social media.
The result of the gathered information stated that the students’ lives made easier by
using mobile wallet is helping them to pay if there is a sudden payment at school and Its
save their time and reduce the hassle from making transactions. It also revealed that Gcash
is the most user friendly user mobile wallet according to the respondents. When it comes
to advantage of using it, according to the result its allowing them to make payments,
transfers, and purchase from everywhere. While the disadvantage of using it is sometimes
the network connection is slow.

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Table of Contents
“Mobile Wallet Adoption of Selected College Students in Guimba, Nueva Ecija” i
APPROVAL SHEET ii
ACKNOWLEDGEMENT iii
DEDICATION iv
ABSTRACT v
Chapter I 1
The Problem and Its Background 1
Introduction 1
Statement of the Problem 4
Assumption 4
Significance of the Study 5
Scope and Delimitation 6
Theoretical Framework 6
Conceptual Framework 7
Definition of terms 8
Chapter II 9
Review of Related Literature and Studies 9
Local Literature 9
Foreign literature 12
Local studies 13
Foreign Studies 15
Synthesis 17
Chapter III 19
Methodology 19
Research Design 19
Research Environment 19
Research Respondents 20

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Samples and Sampling Procedure 20
Research Instrument 20
Data Gathering Procedure 21
Statistical Treatment 21
Chapter IV 23
Presentation, Analysis, And Interpretation of Data 23
Section 1. Demographic Profile of the Respondents 23
Section 2. Questinnaire and its Interpretation 26
Discussion 32
Chapter V 34
Summary, Conclusions and Recommendations 34
Summary 34
Findings 34
Conclusions 35
Reccomendations 36
Bibliography 37
Online Published Studies 37
Appendix A 39
Letter to the Respondents 39
Appendix B 40
Self- Made Survey Tool 40
Appendix C 43
Doccumenttion 43
Appendix D 45
COLLATED DATA 45
Curriculum Vitae 47

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FIGURES
1. Research Paradigm 7
2. Environment of the Study 19
TABLES
1. Profile of respondents in terms of Sex 23
2. Profile of respondents in terms of Age 24
3. Profile of respondents in terms of School 25
4. The student’s lives made easier by using mobile wallet 26
5. Most user-friendly mobile wallet 28
6. Advantage and disadvantage of mobile wallet 30

1
CHAPTER I
THE PROBLEM AND ITS BACKGROUND
Introduction
As technology innovates, different applications were also created especially for
transactions such as payment and etc. Mobile payments have been in use for many years
and have gained ground .
The mobile wallet is a new application of mobile payment that has functionality to
supplant a conventional wallet and more. A mobile wallet is a much-advanced versatile
application that includes elements of mobile transactions, as well as other items one may
find in a wallet, such as membership cards, loyalty cards and travel cards. It also stores
personal and sensitive information like passports, credit card information, PIN codes,
online shopping accounts, booking details and insurance policies that can be encrypted or
password-protected. Mobile wallets have already become a mainstream phenomenon in
Asia (Yang, 2005).
As with many rollouts, a key problem is that there are still not enough places for
consumers to use this technology, even though it has been available for over two years.
About 100,000 terminals and readers have been deployed with retail merchants, not
counting multiple brands of applications accepted at the same shop or restaurant. Other
problems have to do with the technology. Mobile vendors have struggled over how to
personalize phones over the air, as well how to enable a better experience for downloading
mobile wallet applications to the phone. Another challenge is posed by the

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many competing standards; it is necessary to standardize mobile payment protocols,
schemes, and services.
According to Jupiter Research (2008), consumers are uncomfortable with the idea
of mobile payment—i.e., “the fear of an unknown medium”—and they are not even willing
to try paying with their mobile device. While there are widespread enthusiasm and hope
about mobile wallet service, there are also fears of security breaches and identity theft.
Mobile wallets provide many functions on a single mobile phone, so that having all your
personal and sensitive information stored on a phone poses a great risk if the phone is lost,
broken, or stolen.
The mobile wallet is the newest form of mobile payment that enables users to share
content and access services as well as conduct payments and ticketing transactions. Simply
put, a mobile wallet is the replacement of a person’s wallet with a mobile phone equipped
with the functions of a bank card, credit card, house key, company access control ID,
subway tickets, membership card, and so on. Jupiter Research (2008) forecasts that the
mobile payment market will gain significant traction over.
The mobile wallet has been defined by Shin (2009) as a form of payment that
enables users to conduct payment electronically via use of a mobile device, replacing the
physical wallet so that payment transactions can be completed at a merchant‫׳‬s location. It
not only stores payment data, but loyalty cards and coupons can also be incorporated,
allowing consumers to benefit, if they so choose, from POS discounts (Hoofnagle et al.,
2012).

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Mobile phones have affected the lives of billions of people around the globe and
have transformed telephony tremendously. The number of mobile phones in use surpasses
every other technical device that can be used to market, sell, produce, or deliver products
and services to consumers. This has opened lucrative opportunities to both merchants and
service providers (Iman, 2018). The increasing number of smartphone owners worldwide
has paved the way for traditional banking payment services, and non-financial companies,
like Google, to attract new customers and open up new markets by extending their range
of products and services, particularly those concerning offering innovative payment
alternatives (Meyll & Walter, 2018).
Digital financial services have brought financial services from bank branches into
our homes and pockets. During this transformation, financial transactions have become
more convenient and have reached a broader group of users (Reiss, 2018). Technological
innovations in mobile devices and financial applications drive the adoption of digital
payments (Goparaju, 2017). Customers who use their smartphones for mobile payments
can store information of credit or debit cards in mobile wallets on their smartphones, and
this information can be used to perform payments by tapping or waving it over a sensor at
the point of sale or at the comfort of their homes.
The mobile wallet is a new application of mobile payment that functions as a
replacement for the conventional wallet and more (Sumathy & KP, 2017). Mobile wallets
add more functions to smartphones by making it a virtual debit card and enables a person’s
money to move with his phone. With mobile wallets, retailers gain another way to access
consumers and enhance sales by enabling customers to make spontaneous purchases
because they have quick and easy access to money. Some of the most widely

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used mobile wallets are Apple Pay, Samsung Pay, Google Pay, PayPal, Amazon
Pay, Paytm, PhonePe, PayZapp, etc. and they provide a variety of services ranging from
utility payment services to ticket booking, recharges and so on. Advancements in
technology supporting mobile transactions made them more convenient and transparent,
which is helping to develop trust among customers who are becoming habitual of
employing this mode of payment (Khan et al., 2017). ‘The diffusion of technology-based
payment solutions hinges on addressing the needs, perceived or real, of consumers whose
adoption will determine whether any specific mobile payment system becomes a standard’
(Amoroso & Magnier-watanabe, 2012).
Statement of the Problem
Generally, this study aims to determine the Mobile wallet adoption of Selected
College Students of Guimba, Nueva Ecija.
Specifically, this study sougth to answer the following questions:
1. What is the demographic profile of the students in terms of?
1.1 Sex
1.2 Age
1.3 School
2. How students’ lives are made easier by using mobile wallet?
3. What mobile wallet is the most user-friendly?
4. What are the advantages and disadvantages of mobile wallet adopted by selected
respondents?

5
Assumption
1. The increasing prevalence of smartphones and improved internet connectivity will
likely drive higher mobile wallet adoption, as users seek convenient and secure
digital payment solutions
2. The convenience in making quick payments, managing expenses, and avoiding
the need to carry physical cash or cards.
3. The younger generations that more well informed about the use of modern
technology, will be more likely to adopt mobile wallets, while older generations
may be slower to do so.
Significance of the Study
This research is focused on Mobile Wallet adoption of selected College Students of
Guimba Nueva Ecija as the findings will rebound to the benefit of the students also it will
increase their knowledge in using mobile wallet moderately and correctly.
School Administrators. The result of the research will benefit the school administration
because they will know that Mobile wallet transactions generate digital receipts and
records, which can be easily tracked and managed by the school’s administration. This
reduces the risk of errors and simplifies financial record-keeping.
Teachers. The result of this study will benefit the teachers beacause they can make cashless
payments for various services like online courses, educational apps, or even ordering
teaching materials online, enhancing their overall convenience.

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Students. They will surely benefit from this research work, as they will be able to store
their payment information in a mobile wallet app, allowing for quick and easy transactions
for various expenses such as food, transportation, and textbooks.
Scope and Delimitation
This quantitative research aims to determine the “Mobile Wallet Adoption of
Selected College Students of Guimba, Nueva Ecija”. This study is focused only for
Selected College students of College for Research and Technology, Our Lady of sacred
Heart College of Guimba, Colleges of Advance Technology and Management, and World
Citi Colleges at Guimba, Nueva Ecija, and specifically aimed to gather data through online
survey questionnaire answered by one hundred (100) students from College for Research
and Technology, Our Lady of sacred Heart College of Guimba, Colleges of Advance
Technology and Management, and World Citi Colleges. The main purpose of this study is
to determine the Mobile Wallet Adoption of Selected College Students of Guimba, Nueva
Ecija.

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Theoretical Framework
This study was related to the “Technology Acceptance Model Theory” This theory
suggests that users’ acceptance and adoption of a technology, in this case, mobile wallets,
is influenced by two primary factors: perceived usefulness and perceived ease of use.
According to this theory, individuals are more likely to adopt mobile wallet if they perceive
them as useful for their daily transactions and find them easy to use. Perceive usefulness
can be related to factors like convenience, security, and cost-effectiveness. Perceived ease
of use refers to how a straightforward it is for individuals to learn and use the mobile wallet
(Davis, 1989).

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Conceptual Framework
INPUT PROCESS OUTPUT
Figure 1. Research Paradigm
The Researchers adopted the Input Process Output (IPO) model. It includes all the
materials and the information that are needed in the process. The concept model, as shown
in the figure 1 indicates the demographic profile in terms of age, sex, school. For the
process, it demonstrates the research design which is descriptive design and a survey
questionnaire tool will be used. And lastly, the output contains the Mobile Wallet Adoption
of Selected College Students of Guimba, Nueva Ecija
Survey design
Survey
questionnaire tool
" Mobile Wallet
Adoption of Selected
College Students of
Guimba, Nueva
Ecija”
What is thee
demographic profile
of the respondents in
terms of;
1.1 Sex
1.2 Age
1.3 School

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Definition of Terms
The following terms are defined on its operational meaning in order to present the
understanding of the whole concept of the study.
Adoption- the action or fact of legally taking another's child and bringing it up as one's
own, or the fact of being adopted.
Application- an act of putting something to use.
Consumers- a person who purchases goods and services for personal use.
Mobile- able to move or be moved freely or easily.
Mobile Wallet- a digital way to store credit, debit, ID, and gift cards so that purchases can
be made using a mobile smart device rather than a physical card
Technology- the application of scientific knowledge for practical purposes or applications.
Transactions- an instance of buying or selling something; a business deal.

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Wallet- a small flat folded case, usually made of leather or plastic, in which you can keep
banknotes and credit cards.
Transactions- an instance of buying or selling something; a business deal.

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CHAPTER II
Review of Related Literature
Local Literature
According to Wikipedia, 2020 E-wallet is a fintech tool; whereas fintech is
defined as a technology utilised in multiple businesses such as books, transportation,
telecommunications and finance-related products. Scholars have generally adapted the
definition of fintech defined by Financial Stability Board in which fintech is described as
technology that enhances financial products and services. This process affects the financial
market and traditional financial institutions regarding their processes, applications,
products and services (Navaretti et al., 2018; Schindler, 2017). Meanwhile, the ever-
increasing global demand for paperless payment systems has turned the mindsets of
consumers to consider using e-wallets, and can the advances being made may change the
dynamics e-wallet acceptance significantly (Shekhar et al., 2020).
The widespread availability of smartphones, the arrival of the mobile enabled shopping
environment and the proliferation of digitally-native generations consumers require
cutting-edge, highly-secured financial solution that makes money from physical wallet
going to mobile and take mobile payment from is just an industry pipedream to a reality.
There are many research paper has defined the mobile wallet and according to
(Aydin,2016). It is the competency and usage of the mobile devices to proceed payment
for goods, services, as well as bills by exploring the availability of communication
technologies of wireless basically as the capability of connecting for the cellular fo the
payment transaction proceeded by mobile devices (Amoroso,2013) based on the mobile
payment system description. In terms of the functionality, we can define as mobile wallet

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is a payment application or a platform in the design of mobile wallet which enable smart
phones to proceed as a cashless tool device, and also to store for different and keep credit
card information where its users can be convenient for in-store payment as well as
authorized merchandise (Klenton, 2019)
Mobile wallet refers to a software application that enables mobile devices to store
payment cards, receipts, money balance, vouchers, tickets, loyalty cards, and other similar
items. Users are allowed to store money and perform transactions through a phone or other
device (Melissa et al., 2018). The usage of e-wallet is showing growth, and the initial
transaction value for the mobile wallet in Indonesia was at approximately $1.5 billion in
2018 (Timones, 2019). In 2020, the value is expected to exceed $15 billion, which is aided
through the massive success and rapid growth of mobile wallet adoption (Timones, 2019).
It is reported that there is a total of thirty-one e-payment providers that are licensed under
Bank Indonesia in 2018. Moreover, Indonesia and the Philippines have the most growth
potential for an e-wallet. Indonesia has successfully increased its growth from 10% to the
total number of 36% in 2018. There are approximately 150 players in Indonesia for e-wallet
(Timones, 2019). The top e- wallet players in Indonesia today are GOPAY, OVO, Dana,
and LinkAja, and they have the highest number of active monthly users (MIA, 2020).
According to Amoroso and Magnier-Watanabe (2012) defined MW as an electronic
wallet (E-Wallet) that enables users to make financial transactions through a mobile device.
MWs are digital forms and they are equivalent to an ordinary physical wallet. Users easily
can spend the money from their wallets and make a payment whenever they purchase a
product or service. Also, for a mobile wallet, users can deposit a specific amount of money
through over the counter (OTC), a debit card, a credit card, mobile banking or online

15
banking that can be utilized to make payments. The advantages of using the MW are
reducing the need for banknotes or cash, utilizing various types of financial transactions,
earning discount coupons from user loyalty programs, and supporting the government for
greater financial inclusion and transparency (Shin, 2009). Shin (2009) also stated that MW
can be utilized to transact through multi-channels such as consumer to business (C2B),
business to consumer (B2C, and consumer to consumer (C2C). Chawla and Joshi (2019)
explained that MW is basically similar to the concepts of mobile banking. MW can be
assumed as an additional module of mobile banking wherein users can keep their personal
details along with the information of different types of payment. Thus, MWs has become
an alternative method even for customers of banks to avoid using the ATMs and visiting
the physical branches frequently Nag & Gilitwala, 2019).
In the current scenario, mobile wallets are playing an important role in today’s life.
The mobile phone users are adopting new technologies for their benefits. The mobile phone
user feels comfortable and flexible to perform online payment transactions through a
mobile device. This study has considered that trust is a factor that affects users’ satisfaction
directly. Users’ satisfaction positively influences the actual usage of mobile wallets. After
demonetization, our Indian Economy is moving towards cashless transactions. Mobile
wallet makes everyone’s life comfortable to do 24/7online transaction. Security and
privacy are the component of trust which is the main important factors determines mobile
wallet adoption and user’s satisfaction. Several researchers have contributed studies to
examine the influence of trust on mobile wallet adoption. This paper review literature and
proposes a conceptual model. The researcher attempt to review literature on influence of
trust and its effects on user’s satisfaction.

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Foreign Literature
According to (Hord 2005) In the early days, electronic payment can be
managed by using several methods such as debit/credit card, Automated Clearing House
(ACH) network which consists of direct debit, e-cheque, and direct deposit.Besides, by
using Near Field Communications (NFC) technology, Google became the starter in
launching a mobile wallet (m-wallet) around 2011.At that point of time, these transactions
can only be made on mobile devices and received by only a few merchants, but it was very
popular.
According to Mahran and Enaba, 2011; Badran, 2016; Humbani and Wiese 2019;
Herget and Krey 2021, Understanding customer intention and the adoption of mobile wallet
have been recently the focus for both scholars and practitioners worldwide. Indeed, by
using different approaches and according to various theoretical foundations, scholars
gradually attempt to explain how customer formulate their perception, attitude, intention
and behavior toward mobile wallet usage in everyday life.
According to Peha and khamitov 2004, Literature indicates that the adoption of
online transaction is highly governed by customer satisfaction and their choices of method
transaction. However, it helps in service inprovements and can create positive or negative
user generated content which is a better measure for usage satisfaction. Helps to maintain
the transactional relationship between merchant and costumer.
According to eGHL, a Malaysian payment company cooperating with more than
100 payment channels around ASEAN-5, China, Middle East, New Zealand and Australia,

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online wallet is recognized based on the payment method and the openness level. There are
three groups of online wallet: digital wallet, e-wallet and mobile wallet.
Personal information in a credit/debit card is stored, and payment deduction is
conducted automatically from the bank/credit account if customers use digital wallet. e-
wallet is different from the former, and credit/debit card is not requisite since users are
enabled to use e-wallet by top-up money in e-wallet. Then, the amount of credit value is
reloaded and deducted from the wallet account. However, in line with digital wallet, e-
wallet does not also permit users depositing money from physical points as shops or
counters. Therefore, without bank accounts, customers are unable to use digital wallet and
e-wallet, which build the constraint on spreading online wallet usage. As a result, mobile
wallet is created to remove this boundery since payment transfers are accepted via physical
agencies such as stores, shops or counters by simple tapping or scanning.
According to Albashrawi and Motiwalla 2019 Antecedents of trust are factors like
talent, kindness and honesty Such concerns surrounding information privacy entails the
access of information residing in the system which is meant to be accessed by the mobile
payment application. Information privacy is related to access rights granted to the mobile
application to access data in the mobile device like location data, messages, files on the
memory, usage data and network usage data.
Local Studies

15
Such privacy concerns could be related to access and use of sensitive
personal information within or outside the boundary of the firm for unintended usage.
Information privacy is protected; customers should be more satisfied about their service
encounters. Indicates that technology plays a vital role in increasing the growth of mobile
payments service in purchasing good and services. You can also store your loyalty cards,
coupons, and tickets in one place, and access them whenever you need them.users can store
different payment instruments (e.g., cards, transfers) to make mobile payments. Mobile
payments can help the provision of payment services especially person-to-person.
According to (Wycech, 2015) However, only a card-based e-wallet is linked to the
card scheme. In Malaysia, the examples of network-based e-wallets are Touch n Go e-
wallet and Boost. Meanwhile, Aeon wallet and BigPay wallet are famous examples of card-
based e-wallet.To seek consumers’ attention, the providers commonly serve plenty of
incentives as a reward for using their services.Some e-wallet providers offer consumers to
save on costs provided by their related services. For example, there will be no processing
fee for AirAsia ticket purchases made by travelers who pay using the Big Pay wallet.
The purpose of this article is to explore the mediating role of perceived usefulness,
trust and attitude on a user’s intention towards use of mobile wallets in India. While
mediation has been studied by earlier researchers in the context of online commerce,
mobile banking, short message service (SMS) banking, mobile money, etc., not many
studies exist in the context of mobile wallets. Considering the potential of mobile wallets
in India, previous relationships from the theories of technology adoption like technology
acceptance model (TAM) and unified theory of acceptance and use of technology
(UTAUT) were adapted to investigate the determinants of user attitude and intention

15
towards mobile wallet adoption. Based on data from 744 respondents collected through a
survey, partial least squares (PLS) structural equation modelling was used to test the
research model. Convenience sampling was used to select the respondents. The results
revealed that out of the nine paths wherein mediation was examined, in two paths full
mediation was found while it was partial in the remaining cases. This study extends
research in explaining attitude and intention through multiple mediating relationships. The
implications for research and practice and future research directions are discussed.
An E-wallet service is an innovative technology that can be acknowledged as a
virtual wallet where a user of the registered E-wallet can make instant payments and
perform other transactions using a smartphone. The advanced technology of E-wallets
contributes to users by helping them be more accessible to financial services. In recent
years, E-wallets have been trending steadily due to their effective results in various
economies (Singh et al., 2017). The convenience of making payments without being
limited to location and time is one of the offers provided by mobile payment services. The
features offered by E-wallet services have made it an alternative method for easy
transactions as payments can be processed without any restrictions using a smartphone
(Teoh et al., 2020).
According to Doan (2014) he conducted a study to understand consumer adoption
on mobile wallet in Finland area. This research was designed in quantitative method using
questionnaire which was sent to potential respondents in Finland. The study measures the
market condition of mobile wallet users. The study findings reveal that the usage of mobile
wallet is only in the initial stage and respondents are showing positive attitudes towards

15
usage of mobile wallets. Research concluded that the trust factor reveals the positive or
negative impact of adoption of user, depending on the user satisfaction and user's situation.
According to Doan (2014) he conducted a study to understand consumer adoption
on mobile wallet in Finland area. This research was designed in quantitative method using
questionnaire which was sent to potential respondents in Finland. The study measures the
market condition of mobile wallet users. The study findings reveal that the usage of mobile
wallet is only in the initial stage and respondents are showing positive attitudes towards
usage of mobile wallets. Research concluded that the trust factor reveals the positive or
negative impact of adoption of user, depending on the user satisfaction and user's situation.

17
According to Poonam Painuly and Shalu Rathi (2016) in their research
paper "Mobile Wallet: An upcoming mode of business transaction "have analyses that ease
of transaction, secured profile and convenience in handling application put forth the
benefits of wallet money and also concluded the business sectors like banking, retail,
hospitality etc., are making use of wallet money and mobile payment instruments including
contactless and remote payment in the customer to customer areas.
Anjani Kumar and Sai Prasad Seri (2014) in their article discusses about the facts
and trends of Mobile wallet and its importance to the bank. For banks, the mobile wallet
presents an opportunity to increase their share of the costumer's wallet. As the number of
players entering the mobile wallet fray increases by the day, the race for dominance in this
space will only get more competitive. It would be a mistake for banks to look at the mobile
wallet as just another alternative payment instrument. Also, banks must not go solo in their
mobile wallets offerings undertaking. Collaborative Partnersips is the key.
According to Govender and Sihlali (2014) they explored the factors determine the
adoption of mobile banking (on-banking) services among students who are more
technically knowledgeable. The questionnaire is prepared based on the qualitative
approach. Based on the extension of the Technology Acceptance Model, the theoretical
framework is developed to investigate the factors that determine student's acceptance
mobile banking. The constructs of TAM for mobile adoption such as Perceived Ease of
Use, Perceived usefulness,Perceived value,Trust intention to Use,and Usage Behavior
were used. The statistical tool multiple regression analysis was used to examine the
influence of independent variable of intention to use m-banking. The Independent

18
variable trust,perceived value,perceived ease of use and social influence any
account for 42percent on the influence dependent variable.
According to Cabanillas et.al., (2015) they have developed a model to examine
user’s intention to use mobile payment based on TAM and MPTAM (Mobile Payment
Technology Acceptance Model). The study was investigated the moderator effect of the
users age between the subjective rules and the facility of use. They survey has been
conducted among the 2012 national panel of internet user (physical & virtual). The analysis
data shows that sn internet user behavior is influenced by their intention to use new tools.
The study findings show that most of the younger mobile payment users satisfied and
accepted the mobile technology tool when compared to older mobile user. This study has
indicated that older consumers are stronger relationship between facility to use and
subjective rules. So mobile technology provider should give more attention to older
consumers to create knowledge about usable of new tools.
According to Meuthia (2015) the study has been investigated that empirically the
experiences satisfaction o e money adoption in Indonesia. In this study the trust was
considered as an important factor for e-money adopt, and at the time of promotes the system
quality and participation of user. The research proposed that trust factors have high level
followed by the others stimulants variables. The study concluded that trust and distrust
were strongly influenced the level of user’s satisfaction on e-money adoption in Indonesia.
Synthesis

19
Mobile wallet is playing an important role in today's life. This can make everyone's
life comfortable to do 24/7 online transactions. Several researchers have contributed
studies to examine the influence of trust on mobile wallet adoption. Some literature
indicates that the adoption of online transaction is highly governed by customer satisfaction
and their choices of method transaction. Mobile wallet is an innovative technology that can
be acknowledge as a virtual wallet where a user of the registered mobile wallet can make
an instant payments and perform other transactions using smartphone. The advanced
technology can also contribute to users by helping them to be more accessible to services.
According to an article by Iman (20218), Going digital is a phenomenon no sector can
afford to ignore. Irrespective of the industry one is operating in—whether large or small
scale, traditional or e-commerce, consumer interfacing or industrial—every sector is bound
to get affected by the digital wave that would sooner or later transform the landscape of the
economy. Mobile phones have affected the lives of billions of people around the globe and
have transformed telephony tremendously. The number of mobile phones in use surpasses
every other technical device that can be used to market, sell, produce, or deliver products
and services to consumers. This has opened lucrative opportunities to both merchants and
service providers. According to Meyll and Walter (2018), The increasing number of
smartphone owners worldwide has paved the way for traditional banking payment services,
and non-financial companies, like Google, to attract new customers and open up new
markets by extending their range of products and services, particularly those concerning
offering innovative payment alternatives. Mobile payments are a broad umbrella term used
for all kinds of smartphone-enabled payment solutions such as mobile banking, mobile
wallets, NFC-enabled payment

11
solutions, etc. All payment solutions on a mobile device come under the purview of mobile
payments. Thus mobile wallets can store a variety of data, such as credit card details,
passport information, etc, thereby supplementing a conventional wallet.

21
Methodology
The procedure of data gathering and analysis methods that the researchers used on
their research is the focus of research methodology. The reader can evaluate the
reliability and credibility of the researchers' research by reading this section.
Research Design
Descriptive research under Non-Experimental Applied Research is the type
of research design that the researchers applied to their study, where the research's main
objective is to provide a description of a phenomenon or a list of its features. Such research
is required to record the current situation or do a requirements analysis in the area of interest
mentioned (Belli, n.d.).
Research Environment
This study is carried out at College for Research and Technology, Our lady of
Sacred Heart College of Guimba, Colleges of Advanced Technology and Management and
World Citi Colleges. The aforementioned school is located in Brgy. San Antonio, Cuyapo,
Nueva Ecija. The campus spans 3.75 hectares and comprises approximately 15 buildings
including senior high school faculty building for each strand namely; STEM, ABM,
HUMSS
& TVL.

22
Figure 2. Environment of the Study
Research Respondents
The data for this study are gathered and collected from College Students of Guimba,
Nueva Ecija, from different schools namely; College for Research and Technology, Our
Lady of sacred Heart College of Guimba, Colleges of Advance Technology and
Management, and World Citi Colleges. This study aims to obtain one hundred (100)
respondents and in order to reach the one hundred (100) respondents needed for this study,
25 participants from each of the four schools are expected to respond to the provided
survey questionnaires.
Samples and Sampling Procedure
Randomly selected college students in Guimba Nueva Ecija who are using a Mobile
Wallet are the participants in this study, and they provided the data required for the success
of this research. This study adopted convenience sampling because the information to be
acquired will come from the researcher’s fellow students who are studying at the nearby
town. This indicates that the researchers would find it simple and convenient to gather
information because they were already familiar with the respondents and can easily
approach them.
Research Instrument
In this study, the researchers made survey questionnaire and distributed online. The
questionnaire consisted of questions that gave the necessary data. This online survey
questionnaire was answered by the respondents in which they will read the letter first.

23
The survey questionnaire contained the demographic profile of the students
including the age, sex and school. It was also included the possible mobile wallet adoption
of selected college students of Guimba, Nueva Ecija
Data Gathering Procedure
The data for this research are collected using an online survey questionnaire. The
survey was created using suitable questions modified from related research and individual
questions formed by the researchers. The research assured confidentially of their survey
sheets since the identities are not important. The researchers also understood that people’s
consciousness may also affect their honesty in answering the survey, and so, the researchers
gave people the option of being anonymous. All appropriately fulfilled questionnaires were
retrieved, prepared, organized, and compiled for analysis of data.
Statistical Treatment
As soon as the researchers gathered the data, they compiled, sorted, organized and
tabulated. They were subject to statistical treatment in order to answer the questions
proposed in the study. The statistical tools employed were the frequency distribution,
percentage, ordinal scale and weighted mean.
1. Frequency distribution is an arrangement of the data which shows the frequency of
different values or groups of variables.
2. Percentage is to be used to determine the proportion of each given data by using
the formula.
3. Weighted mean, the arithmetic average obtained by adding all the arithmetic scores
divided by the number of cases as presented by the formula.

24
4. Likert Scale- applies the data that are divided to different categories that can be
ranked.
SCORING PROCEDURE
Scale Mean-Range Verbal Interpretation
4 3.25-4.00 Strongly Agree
3 2.50-3.24 Agree
2 1.75-2.49 Disagree
1 1.00-1.74 Strongly Disagree

25
CHAPTER IV
Presentation, Analysis, And Interpretation of Data
This part presents the results and the data obtained from the respondents. In this
chapter, analysis and interpretation of data are shown that tackle the demographic profile
of the respondents as well as the results of the problems that were included in Chapter 1 of
this study, such as the challenges and strategies used by 11-STEM students to quickly and
easily recall and retain mathematical formulas.
Section 1. Demographic Profile of the Respondents
The demographic profile of the respondents is shown in Section 1 in terms of sex,
age, and school.
Table 1. Profile of Respondents in terms of Sex.
Sex- Table 1 presented the findings indicated that most of the respondents were
female comprising of 68 or 68% while male students got 32 or 32% out of overall 100
students.
Sex f %
Male 32 32%
Female 68 68%
Total 100 100%

26
Table 2. Profile of Respondents in terms of Age
Age- Table 2 indicates that out of 100 respondents 67 were coming under the age
of 18 to 20, followed by respondents from 21 to 24 years old, got 29. While 31 to 35 years
old got 4 respondents with a total count of 100.
Table 3. Profile of Respondents in terms of School.
Age f %
18-20 67 67%
21-24 29 29%
31-35 4 4%
Total 100 100%

27
School- Table 3 shown that the four schools had equal number of
participants.Catman, CRT, Olscho and WCC had 25 respondents each with a total count of
100.
School f %
Colleges of
AdvanvancedTechnology
and Management
25 25%
Colleges for Research and
Technology
25 25%
Our Lady of Sacred Heart
College of Guimba
25 25%
World Citi Colleges 25 25%
Total 100 100%

28
Section 2. Questionnaire and its Interpretation
In this section, the data obtained in each statement are being interpreted and their
qualitative description is being identified.
Legend:
AWM- Average Weighted Mean QD- Qualitative Description
Table 4. The student’s lives made easier by using mobile wallet.
The student’s lives made easier by using mobile wallet AWM Rank QD
1.Allowing me to access campus facilities and services
using my smartphones.
3.18 5 Agree
2.Offer me cashback, rewards, or discounts 3.18 6 Agree
3. It reduces the time I spend waiting in line at retail
stores.
3.31 3 Strongly
Agree
4. More convenient for me to pay everyday expenses like
meals or transportation.
3.11 8 Agree
5.Help me keep track my spending and budget more
effectively.
2.57 10 Agree

29
6.This is a secure way to store and use my payment
information.
3.07 9 Agree
7.Reduce the need to carry cash, making it safer for
student like me.
3.25 4 Strongly
Agree
8. It helps me to pay if there is a sudden payment at
school.
3.17 7 Agree
9. It is easier for me to send and receive money from
friend and family.
3.44 1.5 Strongly
Agree
10. Its save my time and reduce the hassle from making
transactions.
3.44 1.5 Strongly
Agree
Overall Mean 3.17 Agree
Table 4 contained the student’s lives made easier by using mobile wallet. Among
all ten statement, statement numbers 9 and 10 gained the highest mean and also tied with
the 3.44 mean which had a “Strongly Agree” on its description. Other than statement
number 3 and 7 also dropped below the “Strongly Agree” description which has a mean of
3.31 and 3.25 respectively. The statement number 5 got the lowest mean with 2.57 which
had an” Agree” Statement. This table obtained 3.17as an overall mean and this indicates
the “Agree” description.

30
Table 5. The most user-friendly mobile wallet.
Most user-friendly mobile wallet AWM Rank QD
1.Gcash 3.70 1 Strongly
Agree
2.ShopeePay 2.82 2 Agree
3. PayPal 2.62 5 Agree
4. PayMaya 2.66 3 Agree

32
5.Samsung Pay/ Samsung Wallet 2.37 8 Strongly
Disagree
6.Alipay 2.3 10 Strongly
Disagree
7.Apple Pay/ Apple Wallet 2.44 7 Strongly
Disagree
8. Cash App 2.62 4 Agree
9. Coinbase 2.35 9 Strongly
Disagree
10. Google Pay 2.51 6 Agree
Overall Mean 2.64 Agree
The table 5 presented the most user-friendly mobile wallet. Among all ten
statements, statement number 1 has gained the highest mean with 3.70 which is under the
“Strongly Agree” description. On the other hand, statement number 6 gained the lowest
mean with 2.47 which is under the “Strongly disagree” description. Other than statement
number 5,7 and 9 also dropped below the “Strongly Disagree” description. This table
obtained 2.64 as an overall mean and this indicates the “Agree” description.
Table 6. The advantage and disadvantage of mobile wallet.
Advantage and disadvantage of mobile wallet AW
M
Rank QD
Advantages
1.It makes my transaction quickly and easily. 3.49 2 Strongly

33
2. It allows me to send money to friends and family with
a few taps.
2.53 5 Agree
3. It is more convenient for me than traditional cash or
card payments.
3.44 3 Strongly
Agree
4.It allows me to make payments, transfers, and purchases
from anywhere.
3.77 1 Strongly
Agree
5.It reduces my need to carry physical cards. 3.33 4 Strongly
Agree
Disadvantages
1.It requires an internet or data connection to function. 3.31 3 Strongly
Agree
2. My cellphone doesn’t support mobile wallet. 2.47 5 Strongly
Disagree
3.It is susceptible to hacking and fraud, which may lead to
the loss of my sensitive financial information.
3.06 4 Agree
4.Not all business or regions accept mobile payments. 3.32 2 Strongly
Agree
5.Sometimes network connections are slow. 3.40 1 Strongly
Agree
Overall Mean 3.21 Strongly
Agree
The table 6 presented the advantage and disadvantage of mobile wallet. Among all
five advantage of mobile wallet statement, statement number 4 has gained the highest mean
with 3.77 which is under the “Strongly agree” on its description and statement number 2
got the lowest mean with 2.53 which is under the “Agree” description. While on the five
disadvantage of mobile wallet statement, statement number five has gained

34
the highest mean with 3.40 which is under the “Strongly Agree” description. This table
obtained 3.21 as an overall mean and this indicates the “Strongly” Agree”Description.
Discussion

35
The demographic profile of the respondents in term of sex was 68% of them are
female and 32% of them are male; in number, there are 68 females and 32 males who
participated in this study. When it comes to age, 67% of them are 18 to 20 years old, while
29% of them are 21 to 24 years old and 4% of them are 31 to 35 years old. And when it
comes to school, the researchers decided to conduct a survey from the four colleges in
Guimba, Nueva Ecija, which are CRT, CATMAN, OLSCHO and WCC had a 25%
respondents each with a total count of 100.
Table 4 shows the student’s lives made easier by using mobile wallet. “It is easier
for me to send and receive money from friend and family” and “Its save my time and
reduce the hassle from making transactions” are the statements that gained the highest
mean with a 3.44 under the description of “Strongly Agree”. This was followed by the
statement “It reduces the time I spend waiting in line at retail stores” which fell under the
third rank with a mean of 3.31 that indicates a “Strongly Agree” description. While the
statement that obtained the fourth rank and gathered a mean of 3.25, which means
“Strongly Agree,” is the statement that states that “Reduce the need to carry cash, making
it safer for student like me.” The statement that gained the highest mean, “It is easier for
me to send and receive money from friend and family” and “Its save my time and reduce
the hassle from making transactions” is being supported by the statement given by Acker
and Murthy (2018) in their article, wherein they concluded that the advantages of mobile
wallets for consumers, as with other m-payment solutions, include ease and convenience.
On the other hand, the statement “It allows me to make payments, transfers, and
purchases from anywhere” has validated the findings of the study by Qasim and Abu-Shanab
(2016) that the ability to perform a transaction without limits of location or time.

36
Moreover, the statements “It requires an internet or data connection to
function”and“Sometimes my network connection are slow” are similarly related to study
provided by Kongaut and Lis (2017) that Despite offering convenience and advantages to
consumers, the adoption and use of mobile-based payment methods, including mobile
wallets, has been slow in both developed and emerging countries.
As well as the one statement that the most user-friendly mobile wallet that placed
1 in the rank; “GCash” and this statement could be related to an article by Cudis, C. (2019)
that GCash being the leader in the mobile wallet segment, aims to continuously innovate
and improve the user experience through added-value services and features. It is also stated
that mostly people who use mobile wallets prefer GCash among others because it charges
low or no service fees for digital transactions. Users feel safe to use online transaction with
GCash because it also provides users with increased security and peace of mind when using
the app with the recent launch of Customer Protect, a program that provides compensation
for unauthorized financial transactions on their GCash app.

37
CHAPTER V
Summary, Conclusions and Recommendations
The summary and findings, the conclusion for the study’s outcomes, and the
researchers’ recommendations are being presented in this chapter.
Summary
The research was conducted to determine the mobile wallet adoption of selected
college students in Guimba, Nueva Ecija. A descriptive method was used in this study, and
a self-made questionnaire was the main tool in the data gathering procedure, which was
done through Google Forms with a total of 100 respondents.
Findings
The following are the results obtained based on the data gathered for this study:
1. Most of the participants for this study are female which consists of 68 while on
the other hand male respondents are consists of 32. Most of the respondents
answered this study are 18 to 21 years old, followed by 21 to 24 years old that
got a 29 respondents and 31 to 35 years old respondents got 4. Students from
four schools of College in Guimba, Nueva Ecija, which are CRT, CATMAN,
OLSCHO, and WCC, are the researchers’ chosen participants, wherein there
are 25 respondents from each school in order to complete the 100 respondents
who participated in this study.

38
2. According to the findings of this study, It is easier for a student to send and
receive money from friend and family and It save their time and reduce the
hassle by just using mobile wallet and it helps their lives easier from making
transactions.
3. Based on the findings of this study, students find that GCash is the most user-
friendly mobile wallet because its intuitive interface, seamless navigation, and
user-centric features contributing a positive user experience.
4. According to the findings of this study, the advantage of using mobile wallet is
it allows users to make payments, transfers, and purchases from anywhere and
also, it makes the transaction quickly and easily with only a few taps. While on
the disadvantage of using mobile wallet, sometimes network connection is slow
and not all business or regions accept mobile payment.
Conclusions
Based on the indicated findings, the following conclusions were drawn
1. The students can make transactions quickly and easily with only a few taps
especially if there is a sudden payment.
2. Since GCash stands out as the most-user friendly mobile wallet, students have a
better experience in accessing the services such as easy fund transfers, bill
payments, and diverse financial functionalities.
3. The study found that mobile wallets provide convenience and secure digital
payment solutions and reducing reliance on physical cash and gives ease in making
transactions, accessing financial information, and managing funds.

39
Recommendations
The following recommendations are created and listed with the basis of
the results gathered in this study.
1. Future researchers can also include students from other school for better
results of the study.
2. The users should value the ease of transactions, with features like
contactless payments and QR code scanning.
3. The researcher also recommend that users should explore the security
features such as biometric authentication, tokenization, and secure
elements.
4. In addition, users should secure their financial information.

40
Bibliography
Online Published Studies
Anjani kumar & Sai Prassad Seri (2014). Banking on the Mobile wallet: Achieve
significant benefits through proactive involvement in mobile wallet. Global
Finance, 20-23.
Aydin, G. & (2016). Adoption of Mobile Payment System: A study on Mobile Wallet
Business Economics and Finance, Vol 5 Issue 1.
Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of
information technology. MIS Quarterly, 319-340
Dennehy, D. & Sammon, D., 2015. "Trends in mobile payment research: A literature
review", Journal of Innovation Management, 3(1),pp.49-61.
Dong-Hee Shin, Towards an understanding of the consumer acceptance of mobile wallet,
Computers in Human Behavior, Volume 25, Issue 6, 2009, Pages 1343-1354,
ISSN 0747-5632, https://doi.org/10.1016/j.chb.2009.06.001.
https://www.sciencedirect.com/science/article/pii/S0747563209000958

41
George, A., & Sunny, P. (2021). Developing a Research Model for Mobile Wallet
Adoption and Usage. IIM Kozhikode Society & Management Review,
10(1), 82–98. https://doi.org/10.1177/2277975220965354
Guo Li, Xuefeng Zhang, Su-Mei Chiu, Menggi Liu, Suresh P. Sethi, Online market entry
and channel sharing strategy with direct selling diseconomies in the sharing
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2019, Pages 135-147, ISSN 0925-5273,
https://doi.org/10.1016/j.ijpe.2019.05.006.
(https://www.sciencedirect.com/science/article/pii/S09255273193017560)
Nelson Gradanos, Alok Gupta, Robert J. Kauffman, Designing online selling mechanisms:
Transparency levels and prices, Decisions Support Systems, Volume 45,
Issue 4, 2008, Pages 729-745, ISSN 0167-9236
https://doi.org/10.1016/j.dss.2007.12.005.
Norman Shaw, The mediating influence of trust in the adoption of the mobile wallet,
Journal of Retailing and Consumer Services, Volume 21, Issue 4, 2014,
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6989,https;//doi.org/10.1016/j.jretconser.2014.03.008.(https://www.scienc
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business transactions" International journal in management and social
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42
Shalini Talwar, Amandeep Dhir, Ashraf Khalil, geetha Mohan, A.K.M. Najmul Islam, Point
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Appendix A
Letter to the Respondents
January 2024
Dear Respondents,
Greetings!
As part of our research entitled "Mobile Wallet adoption of selected College students in
Guimba, Nueva Ecija” We, Grade-12 ABM Fayol would like to seek your involvement as
one of our respondents. The responses and personal details will be recorded with
confidentiality. Your participation to this survey is a significant contribution to the
accomplishment of this research.Your answer will be appreciated.
Thank you for your cooperation!
Very Respectfully Yours,
Jessa Mae J. Carbonel
Raymond D. Zamora
Adrian E. Cacho
Gillian R. Espejo
Alexa C. Diaz
Noted:

43
VIVIAN S. RAMOS
Research Adviser
Appendix B
Self-Made Survey Tool
“Mobile Wallet Adoption of Selected College Students”
Part I. Demographic Profile
Name (Optional): ___________________________________
Sex: ____________________________
Age: ________________
School: _________
Part II.
Direction: Read and analyze the following statements. Put a check (/) on the box that
corresponds to your answer.
1. Strongly Disagree (SD) 3. Agree (A)
2. Disagree (D) 4. Strongly Agree (SA)
The student’s lives made easier by using mobile
wallet
SA
4
A
3
D
2
SD
1
1.Allowing me to access campus facilities and
services using my smartphones.
2.Offer me cashback, rewards, or discounts
3. It reduces the time I spend waiting in line at
retail stores.
4. More convenient for me to pay everyday
expenses like meals or transportation.
5.Help me keep track my spending and budget
more effectively.
6.This is a secure way to store and use my payment
information.

44
7.Reduce the need to carry cash, making it safer for
student like me.
8. It helps me to pay if there is a sudden payment at
school.
9. It is easier for me to send and receive money
from friend and family.
10. Its save my time and reduce the hassle from
making transactions.
Most user-friendly mobile wallet SA
4
A
3
D
2
SD
1
1.Gcash
2.ShopeePay
3. PayPal
4. PayMaya
5.Samsung Pay/ Samsung Wallet
6.Alipay
7.Apple Pay/ Apple Wallet
8. Cash App
9. Coinbase
10. Google Pay

45
Advantage and disadvantage of mobile wallet SA
4
A
3
D
2
SD
1
Advantages
1.It makes my transaction quickly and easily.
2. It allows me to send money to friends and
family with a few taps.
3. It is more convenient for me than traditional cash
or card payments.
4.It allows me to make payments, transfers, and
purchases from anywhere.
5.It reduces my need to carry physical cards.
Disadvantages
1.It requires an internet or data connection to
function.
2. My cellphone doesn’t support mobile wallet.
3.It is susceptible to hacking and fraud, which may
lead to the loss of my sensitive financial
information.
4.Not all business or regions accept mobile
payments.
5.Sometimes network connections are slow.

46
Appendix C
Documentation
Photo A. Researchers Formulating a Survey

47
Photo B. Respondents answering the Survey
Photo C. Researchers Tallying the Data

48
APPENDIX D
COLLATED DATA
Table 1. Total Collated Data for Statement of the Problem 1.3
I. School
TOTAL
School CATMAN CRT OLSCHO WCC
No. of Respondents 25 25 25 25 100
Table 2. Total Collated Data for Statement of the Problem 2
SOP
II. The student’s lives made easier by
using mobile wallet TOTAL x
SA A D SD
1 22 72 6 2 100 3.18
2 26 66 8 0 100 3.18
3 37 55 9 0 100 3.31
4 21 69 9 2 100 3.11
5 29 59 12 0 100 2.57
6 15 77 7 2 100 3.07
7 28 67 6 0 100 3.25
8 28 62 9 1 100 3.17
9 46 52 2 0 100 3.44
10 37 63 3 1 100 3.44

49
SOP
III. Most-user friendly mobile wallet
TOTAL x
SA A D SD
1 67 34 0 0 100 3.70
2 14 59 22 5 100 2.82
3 12 44 37 8 100 2.62
4 12 50 30 8 100 2.66
5 4 42 41 13 100 2.37
6 2 40 44 14 100 2.3
7 6 44 38 12 100 2.44
8 11 49 30 11 100 2.62
9 43 41 44 12 100 2.35
10 8 45 36 12 100 2.51
SOP
IV. Advantage and Disadvantage of
mobile wallet TOTAL x
SA A D SD
1 49 51 0 0 100 3.49
2 54 45 1 0 100 2.53
3 42 54 7 0 100 3.44
4 40 57 3 0 100 3.77
5 37 60 2 1 100 3.33
6 34 61 6 0 100 3.31
7 12 35 38 18 100 2.47
8 28 52 18 2 100 3.06
9 3 59 11 1 100 3.32
10 41 58 1 0 100 3.40

50
Curriculum Vitae
Carbonel, Jessa Mae J.
Address: Sta. Cruz, Cuyapo, Nueva Ecija
Contact No: 09107160313
Email: carboneljessamae@gmail.com
PERSONAL INFORMATION
Age: 17
Birth Place: Sta. Cruz, Cuyapo, Nueva Ecija
Birth Date: October 09, 2006
Nationality: Filipino
Religion: Roman Catholic
Civil Status: Single
Name of Mother: Marilyn J. Carbonel
Name of Father: Sixto D. Carbonel Jr.
EDUCATIONAL BACKGROUND
Elementary Education
School: Sta. Cruz Elementary School
Secondary Education
Address: San Antonio, Cuyapo, Nueva Ecija

51
Curriculum Vitae
Diaz, Alexa C.
Contact No: 09532502174
Email: cachodiazalexa@gmail.com
Age: 17
Birth Date: August 01, 2006
Name of Mother: Melinda C. Diaz
Name of Father: Alex E. Diaz
Secondary Education

52
Curriculum Vitae
Espejo, Gillian R.
Address: Cacapasan, Cuyapo, Nueva Ecija
Contact No: 09557022587
Email: gillianespejo858@gmail.com
Age: 17
Birth Place: Cacapasan, Cuyapo, Nueva Ecija
Birth Date: April 06, 2006
Religion: Born Again
Name of Mother: Janice Reyes
Name of Father: Gilbert M. Espejo
School: Central Elementary School
Address: Plaridel, Lumang Bayan, Bulacan
Secondary Education

53
Curriculum Vitae
Cacho, Adrian E.
Contact No: 09121019758
Email: imadriancacho@gmail.com
Age: 17
Birth Date: May 18, 2006
Name of Mother: Roselyn E. Cacho
Name of Father: Arnel S. Cacho

54
Secondary Education
Address: San Antinio, Cuyapo, Nueva Ecija
Curriculum Vitae
Zamora, Raymond D.
Address: Salagusog, Cuyapo, Nueva Ecija
Contact No: 09266244637
Email: raymondzamora694@gmail.com
Age: 17
Birth Place: Salagusog, Cuyapo, Nueva Ecija
Birth Date: March 25, 2006
Religion: Iglesia Ni Cristo
Name of Mother: Dina D. Zamora
Name of Father: Roderick D. Zamora
School: Salagusog Elementary School

66
Secondary Education
School: Salagusog National High School

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