The document discusses the importance of mobile optimization for enterprise intranets, highlighting that this can enhance employee responsiveness and productivity. Key options for achieving mobile support include responsive web design and mobile apps, each with distinct benefits. It emphasizes the need for intranet teams to prioritize delivering mobile-friendly solutions to ensure universal access to content across devices.

1. Mobile Support For Your Enterprise Intranet
Use case(s) and options to
optimize the mobile experience
for your Enterprise Intranet.
KUNAAL KAPOOR
Twitter: @SharePointUXUI
LinkedIn: www.linkedin.com/in/kunaalkapoor/

2. MOBILE ENTERPRISE
• Employee
Responsiveness - Faster
Decision Making
• Faster Issue Resolution
• Increased Productivity
• Higher Customer/User
Satisfaction!

3. MOBILE OPTIMIZATION – Why?
Optimizing the Intranet for mobile and tablet devices would lead to higher user
adoption.
Source: www.nngroup.com

4. MOBILE OPTIMIZATION – How?
Workers want user-friendly mobile access for enterprise applications,
and companies are realizing that providing mobile tools tends to
increase productivity and responsiveness.
But there are several ways to make this happen such as
 bringing responsive design to the existing corporate intranet
 creating mobile apps from scratch or
 purchasing appropriate third-party mobile apps (if applicable).

5. MOBILE OPTIMIZATION – How?
The 2 most optimal solutions for mobile support for enterprise intranets are:
1) Responsive web design - is a web design approach aimed at crafting sites to provide
an optimal viewing experience easy reading and navigation with a minimum of
resizing, panning, and scrolling across a wide range of devices (from mobile phones
to desktop computer monitors).
2) Mobile App(s) - This is the original way of getting into the smartphone, started by
Apple and their App store. Basically you build a program that users can install on
their iOS/Android/other OS device, and this program delivers some kind of
experience (in this discussion preferably some version of the intranet).

6. MOBILE OPTIMIZATION OPTIONS – RESPONSIVE WEB
DESIGN
Responsive design for an entire Intranet or SharePoint site may become costly and time
consuming. To manage costs and speed up implementation time, start by identifying specific
intranet pages that need to be accessible on a mobile or tablet device, such as your homepage,
HR employee benefits page, people search and corporate directory, for example. These are all
core, common intranet features that employees might want to access on a mobile device.

7. RESPONSIVE DESIGN
• Divided into zones
• One site to serve all
forms and factors
• Automatic resizing of
content and stacking
based on device
resolution / dimensions

8. RESPONSIVE DESIGN

9. MOBILE OPTIMIZATION OPTIONS – MOBILE APP(S)
Use various development options and approaches to create a Mobile App for an
Intranet:
• Xamarin
• Telerik Appbuilder
Intranet as an App (IAAA): Breakdown functionality into multiple apps or create one
app for all mobile functionality!
• Additional development is certainly required for developing an app and also the CMS
isn’t always as simple when compared to the responsive design option.
• Also you need to update each user’s device/app for every change/fix/update.

10. MOBILE OPTIMIZATION OPTIONS – MOBILE APP(S)

11. APPROACH BENEFITS / DIFFERENTIATORS
Responsive Design
• Cross-device Optimization
• Simple CMS Integration
• Security (like a traditional desktop Intranet solution, employees are still
required to log in)
Mobile App
• Security Benefits
• Speed
• Integration and Offline Capabilities

12. SUMMARY
Mobiles have become a part of our lives, and they will soon be having a
big impact within our organizations. It’s an exciting time for intranets,
and mobile devices provide a unique opportunity to finally deliver
information to staff wherever they are, and whatever device they’re
using.
Intranet teams must therefore start to deliver mobile-friendly corporate
solutions as quickly as possible. Responsive web design is a natural
element to include in contemporary intranet redesigns. This gives
universal access to intranet content, regardless of the devices being used.
Responsive intranets should only be seen as a good-enough solution in
the short term, with plans made to deliver solutions that are specifically
designed for mobile devices and touch screens.

13. REFERENCES
• http://www.nngroup.com/articles/5-reasons-for-responsive-design-intranet/
• http://www.nngroup.com/reports/enterprise-mobile-showcase/
• http://en.wikipedia.org/wiki/Responsive_web_design
• http://www.brightstarr.com/Microsoft-Sharepoint-Solutions/SharePoint-Intranet
WHITEPAPER
http://www1.brightstarr.com/whitepaper-registration/flexible-workstyles-and-enterprise-
i-t
KUNAAL KAPOOR
Twitter: @SharePointUXUI
LinkedIn: www.linkedin.com/in/kunaalkapoor/