This presentation is submitted as part of the Principles of Mobile Privacy course under GSMA Capacity Building

1. Mobile Privacy in Zambia
Presentation by
Francisca Kabaso
Principles of Mobile Privacy

2. Outline of Presentation
• Introduction
• Definition of Privacy
• Privacy, Security and Data Protection- Are they
the same thing?
• What is the role of government and the ICT
Regulator?
• Conclusion
• References

3. Definition of Privacy
Article 32 (d) and (e) of
the Constitution of
Zambia highlights the
protection of citizens,
including personal
information and
communication.
UNDG defines privacy as ‘the
presumption that individuals should
have an area of autonomous
development, interaction and
liberty. A private sphere with or
without interaction with others, free
from state intervention and from
excessive unsolicited intervention by
other individuals.’
Universal Declaration of
Human Rights 1948
defines privacy as ‘the
right to the protection
of an individual against
intrusion into their
private sphere’
The Convention on the Rights of
theChild underArticle 16 deals
with privacy in relation to children.
Article 16 of theCRC states, ‘No
child shall be subjected to arbitrary
or unlawful interference with his or
her privacy, family or
correspondence, nor to unlawful
attacks on his or her honour and
reputation’.
PRIVACY

4. Privacy , Data Protection and Security – are they the
same thing?
 Privacy and Security are not the same even though they are
sometimes used interchangeably.
 Consumers have the responsibility to ensure that they keep their
personal information private and/or restricting access to others.
However, the challenge comes in when it comes to ensuring
privacy on mobile and online platforms.
 When it comes to an online platform, consumers have little or no
control on who their personal data is shared with and this can be
a risk to one’s privacy. This is where issues of security and data
protection comes in.
 Services providers have the responsibility to ensure that they
collect personal data only when the consumer has provided
consent. Further, all necessary efforts should be made by service
providers to ensure the data collected is used for its intended
purpose.
 Service providers also have the responsibility to ensure that
consumer personal data is well secured and protected from theft
or access by unauthorised persons.

5. government?
ICT Regulator
• Embark interventions to
sensitize and raise awareness
amongst consumers on issues
of privacy, security and data
protection
• Continue to actively enforce
provisions of the Electronic
Communications and
Transactions Act No.21 of 2009
relating to data protection
• Work with Mobile Network
Operators to ensure privacy
settings/conditions are
simplified and made easy to
understand for consumers
Government
• Adoption of a National
Data Protection Act
• Nomination of a national
institution that can
oversee and handle data
protection matters
Do consumers not have a role in all this?
They definitely do! Consumers must take
all the necessary steps within their
boundaries to ensure the privacy of their
information before all other parties come
in.

6. Conclusion
Mobile privacy remains a key issue of concern not just for
consumers, but for network and service providers, regulators as
well as governments. All relevant parties need to be on board to
ensure a well secured cyber environment for citizens.

7. References
1. UN Convention on the Rights of the Child (UNCRC) found at
https://www.unicef.org/crc/
2. UNDG Big Data Guidance note found at https://undg.org/wp-
content/uploads/2017/03/UNDG-Big-Data-Guidance-Note.pdf
3. Report of the Special Rapporteur on the promotion and
protection of the right to freedom of opinion and expression,
Frank La Rue* found at
http://www.ohchr.org/Documents/HRBodies/HRCouncil/Regular
Session/Session23/A.HRC.23.40_EN.pdf
4. https://www.unicef.org/csr/files/UNICEF_CRB_Digital_World_Se
ries_PRIVACY.pdf
5. Electronic Communications and Transactions Act No. 21 of 2009
found at www.zicta.zm

8. Thank You!