The document discusses the author's observations of their smartphone app usage patterns before and after an iOS update. Some key points: - Before the update, the author used 1Pass to store passwords for apps they had to re-login to after the update. - After the update, they were surprised to use the native camera app more and not use Pinterest as a stress reliever despite increased stress levels. - Logging back into Facebook mobile was annoying but felt necessary due to the amount of communication through it, though they would prefer to delete the app. - The conclusion is that when ease-of-use is disrupted by events like an OS update, app usage habits can be easily thwart

1. Self-report:
Smartphone App usage/pattern observations
motivation
ease of use

2. I had an interesting opportunity to observe my App
usage before and after an iOS update.
motivation
ease of use

3. Before iOS update.
motivation
ease of use

4. What was interesting was that the iOS update ‘logged
me out of a number of Apps requiring me to re-log in
motivation
ease of use

5. I use 1Pass, so my passwords are typically 12 characters,
that I do not memorize
motivation
ease of use

6. Due to a crunched schedule (motivation vs. ease)
the circled apps remain inactive
motivation
ease of use

7. After iOS update.
motivation
ease of use

8. Most surprising:
I have been using the native camera app
in the iPhone, or the photo option built
into twitter/foursquare for photos
motivation
ease of use

9. Also surprising:
I use Pinterest when I am spent. Mindless, relaxing.
As my stress level has been up, with little down time,
I am surprised I have not logged in as Pinterest has been
motivation
stress reliever in the past.
ease of use

10. Most annoying:
FB mobile sucks. Logging in was a bitter process,
motivation
too much communication coming through to
ignore mobile app. Logged back, even though
It would be my preference to delete.
ease of use

11. Conclusion:
When ‘ease-of-use’ is disrupted, app use habits can be thwarted
motivation
quite easily. And the need they might have fulfilled is replaced.
There is no way for these apps to ‘reach out’ to me to
trigger logging in…or is there? And if there was would it work?
ease of use