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Mobile Direct
Marketing
Ted McNulty
Director of Performance Advertising
2 | MOBILE AUDIENCE. EVERYWHERE.
Mobile Can’t Be Ignored
0
20
40
60
80
100
120
140
May-10 Aug-10 Nov-10 Feb-11 May-11 Aug-11 Nov-11 Feb-12 May-12 Aug-12 Nov-12
MillionsofOwners
Smartphone Owners
Tablet Owners
3 | MOBILE AUDIENCE. EVERYWHERE.
• Your potential customers are on Mobile
• If you are not advertising on Mobile you are missing an
opportunity
• This trend will continue
Time Spent On Mobile
4 | MOBILE AUDIENCE. EVERYWHERE.
Mobile is Tough!
Small screen size
Multiple operating systems
Thousands of different handsets
App & WAP / Wifi & Carrier
Accidental clicks
1
2
3
4
5
5 | MOBILE AUDIENCE. EVERYWHERE.
Jumptap understands mobile and has developed advanced technology
to get mobile performance campaigns to work.
Targeting | Tracking | Analysis | Optimization
9
Years
1,000s
of Campaigns
55
Patents
6 | MOBILE AUDIENCE. EVERYWHERE.
Big Brands Do Mobile Direct Marketing
7 | MOBILE AUDIENCE. EVERYWHERE.
Essential Elements of a Successful
Mobile Campaign
Targeting
Campaign Set-Up & Optimization
Mobile Optimized Conversion Flows
Scale
1
2
3
4
8 | MOBILE AUDIENCE. EVERYWHERE.
Targeting
9 | MOBILE AUDIENCE. EVERYWHERE.
• Geographic
• OS
• Handset
• Carrier
• Contextual
• Time of Day
• Frequency Capping
Look For Partners with Deep Targeting
Technology
10 | MOBILE AUDIENCE. EVERYWHERE.
Drive Conversions with PC to Mobile
Retargeting
Target people that visited your Web
site while they are on their Mobile
devices:
• Draw insights
• Targeted creative
• Tailored messages
Retarget online site
visitors in mobile
11 | MOBILE AUDIENCE. EVERYWHERE.
Target Based on More Than Just
Mobile Behavior
Combine online and offline mobile behavior for a real-world view of the consumer
Online
Behavior
Mobile
Behavior
Real-
World
Behavior
12 | MOBILE AUDIENCE. EVERYWHERE.
Understand Who Saw Your Ads
and Who Engaged with Them
13 | MOBILE AUDIENCE. EVERYWHERE.
Campaign Set-Up &
Optimization
14 | MOBILE AUDIENCE. EVERYWHERE.
• Platform
• Ad Size
• Wifi vs Carrier
• App vs Mobile Web
• Day Parting
• Frequency Capping
• White Listing
Campaign Setup
15 | MOBILE AUDIENCE. EVERYWHERE.
Conversion Tracking to Improve ROI
Landing Pages
• Pixel dropped on
any conversion
page
• Useful for forms
and storefronts
Parameter Pass
• Passes non-P.I.I.
conversion info to
advertiser
• Includes:
site, handset, carri
er, etc.
Server-side
• API call that utilizes
clickID
• Transmits a call
between client and
internal servers to
attribute a
conversion.
Secondary Events
• Track events the
come after the
primary conversion
• Useful for partial
forms, eCommerce
, etc
Call Center Events
• Call Duration
• Pocket-dial
prevention
16 | MOBILE AUDIENCE. EVERYWHERE.
To maximize
performance, tweak the
targeting mix including:
• Publishers
• Sites
• Platform
• Handset
• Bid
• Location
• Carrier/Wifi
• Creative
• Frequency
Rapid Optimization by Experts
17 | MOBILE AUDIENCE. EVERYWHERE.
Automatically adjust bids to
hit CPA goals when
• Coverage
24/7 optimization
• Speed
Hit CPA goals sooner
• Measurement
More consistent CPA’s
over lifetime of
campaign.
Algorithmic Optimization…
18 | MOBILE AUDIENCE. EVERYWHERE.
• Insights From Similar
Campaigns
• Identify Trends
• Apply Best Practices
• Tweak The Algorithm To
Improve Performance
…But Don’t Forget About The Humans
19 | MOBILE AUDIENCE. EVERYWHERE.
Mobile Optimized
Conversion Flows
20 | MOBILE AUDIENCE. EVERYWHERE.
Long-form lead generation
is possible on mobile
• Simple navigation
• Pre-populated fields
• Drop down menus
Mobile Lead Generation
21 | MOBILE AUDIENCE. EVERYWHERE.
Click To Call Case Study
Direct ResponseAgency - Insurance Industry
Original
Banners
Modified
Banners
Landing
Page
Launch
Page
22 | MOBILE AUDIENCE. EVERYWHERE.
Click To Call Case Study
Direct ResponseAgency - Insurance Industry
CLIENTS INCLUDE:
CPA Goal: $20.00 $7.77
CPA Average
221%
ROI (Approx.)
6,000
Quotes, Q1
RESULTSCAMPAIGN
23 | MOBILE AUDIENCE. EVERYWHERE.
24 | MOBILE AUDIENCE. EVERYWHERE.
Generating Mobile
Conversions at Scale
25 | MOBILE AUDIENCE. EVERYWHERE.
Accessing
Digital
Audiences
Network
Scale
Limited
Scale
Scale on
Demand
Publisher
Direct
Ad Networks
DSPs
26 | MOBILE AUDIENCE. EVERYWHERE.
It’s important to reach an
audience without incentivizing
clicks or download. Look for
partners with capabilities like:
• Quality traffic from
premium publishers
• Coverage across App and
Mobile Web inventory
• Automated tools to
detected fraudulent traffic
Non-Incentivized Traffic
More engaged users
=
Higher LTV
27 | MOBILE AUDIENCE. EVERYWHERE.
Summary
Targeting
Campaign Set-Up & Optimization
Mobile Optimized Conversion Flows
Scale
1
2
3
4
28 | MOBILE AUDIENCE. EVERYWHERE.
Jumptap’s products may be protected under one or more patents
www.twitter.com/jumptap www.facebook.com/jumptapwww.jumptap.com
Thank You
Ted McNulty
Director Performance Advertising
Jumptap
508-654-3670
ted.mcnulty@jumptap.com

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MTech13: "Mobile Direct Marketing" - Ted McNulty

  • 1. Mobile Direct Marketing Ted McNulty Director of Performance Advertising
  • 2. 2 | MOBILE AUDIENCE. EVERYWHERE. Mobile Can’t Be Ignored 0 20 40 60 80 100 120 140 May-10 Aug-10 Nov-10 Feb-11 May-11 Aug-11 Nov-11 Feb-12 May-12 Aug-12 Nov-12 MillionsofOwners Smartphone Owners Tablet Owners
  • 3. 3 | MOBILE AUDIENCE. EVERYWHERE. • Your potential customers are on Mobile • If you are not advertising on Mobile you are missing an opportunity • This trend will continue Time Spent On Mobile
  • 4. 4 | MOBILE AUDIENCE. EVERYWHERE. Mobile is Tough! Small screen size Multiple operating systems Thousands of different handsets App & WAP / Wifi & Carrier Accidental clicks 1 2 3 4 5
  • 5. 5 | MOBILE AUDIENCE. EVERYWHERE. Jumptap understands mobile and has developed advanced technology to get mobile performance campaigns to work. Targeting | Tracking | Analysis | Optimization 9 Years 1,000s of Campaigns 55 Patents
  • 6. 6 | MOBILE AUDIENCE. EVERYWHERE. Big Brands Do Mobile Direct Marketing
  • 7. 7 | MOBILE AUDIENCE. EVERYWHERE. Essential Elements of a Successful Mobile Campaign Targeting Campaign Set-Up & Optimization Mobile Optimized Conversion Flows Scale 1 2 3 4
  • 8. 8 | MOBILE AUDIENCE. EVERYWHERE. Targeting
  • 9. 9 | MOBILE AUDIENCE. EVERYWHERE. • Geographic • OS • Handset • Carrier • Contextual • Time of Day • Frequency Capping Look For Partners with Deep Targeting Technology
  • 10. 10 | MOBILE AUDIENCE. EVERYWHERE. Drive Conversions with PC to Mobile Retargeting Target people that visited your Web site while they are on their Mobile devices: • Draw insights • Targeted creative • Tailored messages Retarget online site visitors in mobile
  • 11. 11 | MOBILE AUDIENCE. EVERYWHERE. Target Based on More Than Just Mobile Behavior Combine online and offline mobile behavior for a real-world view of the consumer Online Behavior Mobile Behavior Real- World Behavior
  • 12. 12 | MOBILE AUDIENCE. EVERYWHERE. Understand Who Saw Your Ads and Who Engaged with Them
  • 13. 13 | MOBILE AUDIENCE. EVERYWHERE. Campaign Set-Up & Optimization
  • 14. 14 | MOBILE AUDIENCE. EVERYWHERE. • Platform • Ad Size • Wifi vs Carrier • App vs Mobile Web • Day Parting • Frequency Capping • White Listing Campaign Setup
  • 15. 15 | MOBILE AUDIENCE. EVERYWHERE. Conversion Tracking to Improve ROI Landing Pages • Pixel dropped on any conversion page • Useful for forms and storefronts Parameter Pass • Passes non-P.I.I. conversion info to advertiser • Includes: site, handset, carri er, etc. Server-side • API call that utilizes clickID • Transmits a call between client and internal servers to attribute a conversion. Secondary Events • Track events the come after the primary conversion • Useful for partial forms, eCommerce , etc Call Center Events • Call Duration • Pocket-dial prevention
  • 16. 16 | MOBILE AUDIENCE. EVERYWHERE. To maximize performance, tweak the targeting mix including: • Publishers • Sites • Platform • Handset • Bid • Location • Carrier/Wifi • Creative • Frequency Rapid Optimization by Experts
  • 17. 17 | MOBILE AUDIENCE. EVERYWHERE. Automatically adjust bids to hit CPA goals when • Coverage 24/7 optimization • Speed Hit CPA goals sooner • Measurement More consistent CPA’s over lifetime of campaign. Algorithmic Optimization…
  • 18. 18 | MOBILE AUDIENCE. EVERYWHERE. • Insights From Similar Campaigns • Identify Trends • Apply Best Practices • Tweak The Algorithm To Improve Performance …But Don’t Forget About The Humans
  • 19. 19 | MOBILE AUDIENCE. EVERYWHERE. Mobile Optimized Conversion Flows
  • 20. 20 | MOBILE AUDIENCE. EVERYWHERE. Long-form lead generation is possible on mobile • Simple navigation • Pre-populated fields • Drop down menus Mobile Lead Generation
  • 21. 21 | MOBILE AUDIENCE. EVERYWHERE. Click To Call Case Study Direct ResponseAgency - Insurance Industry Original Banners Modified Banners Landing Page Launch Page
  • 22. 22 | MOBILE AUDIENCE. EVERYWHERE. Click To Call Case Study Direct ResponseAgency - Insurance Industry CLIENTS INCLUDE: CPA Goal: $20.00 $7.77 CPA Average 221% ROI (Approx.) 6,000 Quotes, Q1 RESULTSCAMPAIGN
  • 23. 23 | MOBILE AUDIENCE. EVERYWHERE.
  • 24. 24 | MOBILE AUDIENCE. EVERYWHERE. Generating Mobile Conversions at Scale
  • 25. 25 | MOBILE AUDIENCE. EVERYWHERE. Accessing Digital Audiences Network Scale Limited Scale Scale on Demand Publisher Direct Ad Networks DSPs
  • 26. 26 | MOBILE AUDIENCE. EVERYWHERE. It’s important to reach an audience without incentivizing clicks or download. Look for partners with capabilities like: • Quality traffic from premium publishers • Coverage across App and Mobile Web inventory • Automated tools to detected fraudulent traffic Non-Incentivized Traffic More engaged users = Higher LTV
  • 27. 27 | MOBILE AUDIENCE. EVERYWHERE. Summary Targeting Campaign Set-Up & Optimization Mobile Optimized Conversion Flows Scale 1 2 3 4
  • 28. 28 | MOBILE AUDIENCE. EVERYWHERE.
  • 29. Jumptap’s products may be protected under one or more patents www.twitter.com/jumptap www.facebook.com/jumptapwww.jumptap.com Thank You Ted McNulty Director Performance Advertising Jumptap 508-654-3670 ted.mcnulty@jumptap.com

Editor's Notes

  1. If we are successful in identifying your targets in a cross-screen environment, you want the capacity to scale up reach and frequency against those targets. A programmatic approach, which I’m sure you’re familiar with from PC display, is the best way to go. Allows you to burst a campaign in mobile, or cross-screen, heavy-up against a particular day part or audience segment, etc.