MKTG2010
Research Proposal
Marking Schedule
You must incorporate academic literature to support/justify your
decisions.
Problem Definition (4 marks)
Overview of product (0.5 mark) Poor Fair Good Very Good
Excellent
Need for research (0.5 mark) Poor Fair Good Very Good
Excellent
MDP (0.5 mark) Poor Fair Good Very Good Excellent
MRP (0.5 mark) Poor Fair Good Very Good Excellent
Research Objectives (1 mark) Poor Fair Good Very Good
Excellent
Rationale for Research Objectives Poor Fair Good Very Good
Excellent
(0.5 mark)
Methodology (8 marks)
Research Design (1.5 mark) Poor Fair Good Very Good
Excellent
Method of Administration (2 marks) Poor Fair Good Very
Good Excellent
Data Collection Form (2.5 marks) Poor Fair Good Very Good
Excellent
Sampling (2 marks) Poor Fair Good Very Good Excellent
Evaluation (5 marks)
Ethical Considerations (1.5 marks) Poor Fair Good Very
Good Excellent
Potential Limitations (2 marks) Poor Fair Good Very Good
Excellent
Timeline (0.5 mark) Poor Fair Good Very Good Excellent
Rational link to MROs (1 mark) Poor Fair Good Very Good
Excellent
Report (3 marks)
Format and Clarity (1 mark) Poor Fair Good Very Good
Excellent
Logic and Argument (1 mark) Poor Fair Good Very Good
Excellent
Referencing (and list) (1 mark) Poor Fair Good Very Good
Excellent
Overall Mark: ______/20
The team member who submits the Research Proposal to
Turnitin (one from each group) will be able to access
feedback directly via Grademark. The following link illustrates
how feedback can be viewed:
http://www.newcastle.edu.au/ctl-resources/Learning-in-the-
online-environment/newcastle/part03/p12.html
II. Politics in Mexico
• Mexico plagued by chronic political instability
• 1821-1871- 50 Mexican presidents in office
• 1821-1848-almost all presidents overthrown
• Political factions: Centralists, Federalists,
• Mexican politics prevents consistent approach to problems
with Texas Revolt
and Polk administration
Mexico’s 1824 Colonization Act
• Permitted foreign immigration into Southwest
• Plan intended to populate the region
• Develop the region economically
• Link the region with interior Mexico
• “Mexicanize the region”
• Buffer against American expansionism
Provisions of the 1824 act
• Immigrants Must:
• Adopt Mexican citizenship
• Be or become Catholics
• Obey Mexican laws
• Respect Mexican culture, customs and authority
Provisions, continued
• Economic incentives included:
• No taxes for up to seven years
• Purchase land in the following amounts:
• 640 acres per male
• 320 per female
• 160 per child
• 80 per slave
The Texas Revolt
A. Permission to settle:
Starting in 1821, Spain and then an Independent Mexico had
granted permission to
Catholic (North) Americans to settle the sparsely populated
territory of Texas.
B. Incentives for settlement:
Soon there was a great influx of Americans settlers into Texas.
The land was practically
free--only 10¢ an acre as opposed to $1.25 an acre for inferior
land in the U.S. Each male
colonists over twenty-one years of age was allowed to purchase
640 acres for himself, 320
acres for his wife, 160 acres for each child and, significantly, an
additional 80 acres for
each slaves that he brought with him.
The numerical dominance of the American settlers:
1827: By 1827 there were some 12,000 United States citizens
living in Texas, while there
were only 7,000 Mexicans.
1835: By 1835 the immigrant population had reached 30,000,
while the Mexican population
had barely passed 7,800
The Mexican response to the influx of
Americans
1. Slavery was abolished:
The first important piece of legislation designed to prevent a
further weakening of Mexican
control was President Guerrero's emancipation proclamation of
1829. Because slavery as
not important anywhere else in the republic, the measure was
clearly directed at Texas.
Although manumission was not immediately enforced, it was
hoped that the decree itself
would make Mexico less attractive to colonists from the U.S.
South and would thus arrest
immigration.
2. Forbiddance of further immigration:
The colonization law of 1830 explicitly forbade all future
immigration into Texas from the
United States and called for the strengthening of Mexican
garrisons, the improvement of
economic ties between Texas and the remainder of Mexico by
the establishment of a new
coastal trade, and the encouragement of increased Mexican
colonization.
Texas Declaration of Independence
• 1835 document declaring independence from Mexico
• Outlines grievances against the Mexican government: lack
of free trade, invasion of private property, lack of due
process, etc.
• Highly controversial for Mexico
• President Antonio Lopez de Santa Anna declares war
October 2, 1835—The
Battle of Gonzales. The
first battle of the Texas
Revolution begins when
Santa Anna sends a
detachment of Mexican
Calvary to retrieve a
cannon. Texans drive
them back using the
cannon. The battle flag
used by the Texans
features a picture of a
cannon and the written
dare "come and take it."
The Goliad Affair: Mexican forces executed
365 Texan prisoners who had surrendered.
Several weeks after the surrender of the Alamo,
Genaral José Urrea engaged a force of Texans
under the command of Colonel James W. Fannin
at the small town of Goliad. Surrounded and
outnumbered, Fannin surrendered in the belief
that he and his men would be afforded the
recognized rights of prisoners of war. Realizing
that the tenor of the war had been set at the
Alamo, General Urrea wrote to Santa Anna
urging clemency for Fannin and the other
prisoners. Urrea then moved on to another
engagement and left the Texas prisoners in the
charge of Lieutenant Colonel Nicolás de la
Portilla. Santa Anna, however, ordered Nicolás
de la Portilla to execute the prisoners, which he
promptly did despite some moral misgiving. All
365 prisoners were executed.
The Treaty of Velasco
• Declares the independence of the Texas region from
Mexico
• Highly controversial treaty due to:
• Conditions of its signing
• Boundary line at the Rio Grande
• Mexico’s refusal to ratify the agreement
Republic of Texas 1836 - 45
• Texans declare independence and seek support from the
British
• Annexation causes crisis within Democratic Party. Party
rallies around darkhorse James Polk who promises to annex
Mexico. Polk wins in 1845
• June 1845 Polk sends Zachary Taylor to Nueces River to
protect against invasion.
III. Texas Boundary Dispute
• Article 4, The Treaty of Velasco
• Asserted the Rio Grande as Texas’ southern boundary
• Mexico believes the boundary is at the Nueces
• Maps in Mexico indicated the Nueces as the boundary in 1767,
1829, 1833, 1836
• Treaty of Limits: asserted the boundary at Nueces, Texas as
Mexican territory (1831)
• President James K. Polk supports Texas claims to the R.G.
War with Mexico
• November 1845 Polk sends John Slidell with offer of $30
million for Rio Grande/New Mexico and California
• Mexico refuses to negotiate
• Polk sends Taylor and his forces South of Rio
Grande/conflict occurs and Polk has Congress declare war
May 13, 1846
US Soldiers 1847
Illinois Volunteers
Battles
• Stephen Kearney troops take over Santa Fe march
toward California
• John C. Fremont declare independence and “Bear
Flag Republic”
• A third force lands in the Gulf of Mexico and
marches inland. September 14, 1847 U.S. flag is
raised over the “Halls of Montezuma” (Mexico
City)
US Mexico War Battles
Battle of California
Battle Lines to Central Mexico
San Patricio Battalion
• By 1840s significant portion of Army Catholics from Germany
and
Ireland
• Mexican propaganda attempted to rally Volunteers against
Protestant
Tyranny
• Irish American John Riley leads the St. Patrick’s Company in
revolt
against US army joins Santa Anna to defend Mexico City
• Scott orders court martial and execution later amended
• At the fall of Chapultepec Castle with the raising of the flag
deserters executed
Chapultepec Castle
The Fall of San Cosme Gate
Niños Héroes
Niños Héroes Memorial
Treaty of Guadalupe Hidalgo
• Debate in Congress over what to do with territory
• Decide too many foreign elements to attempt to assimilate
• Signed February 2, 1848
• Mexico cedes California, New Mexico, Arizona, Utah,
Nevada, and Colorado
Treaty of Guadeloupe Hidalgo
ARTICLE VIII
Mexicans now established in territories previously belonging to
Mexico, and which to remain for the future within
the limits of the United States, as defined by the present treaty,
shall be free to continue where they now reside,
or to remove at any time to the Mexican Republic, retaining the
property which they possess in the said
territories, or disposing thereof, and removing the proceeds
wherever they please, without their being subjected,
on this account, to any contribution, tax, or charge whatever.
National identity in the new
republic (cont’d)
B.Indians in the new nation
2. Early national policies
a. Marginalization of Indians in constitution
b. Appropriation of Indian lands under treaty
system
c. Ohio Valley conflicts and Treaty of
Greenville
i. Indian relinquishment of Ohio and
Indiana lands
ii. Establishment of “annuity system”
d. Program to encourage American-style
agriculture
Government Policy
• Chippewas, Mohawks, Oneidas, Onodagas move away
from treaty and suggest they were not represented at the
treaty talks
• Begin to arrive in Philadelphia to argue for an end to land
grab
• U.S. enacts the Northwest Ordinance of 1787
Non-Governmental Actions
• Land Speculators and Frontiersmen squat on land force
tribal response
• Frontiersmen then claim they were attacked by a tribe
• Government forces a treaty or threatens to attack
Techniques to Treaty signing
• Bribery
• Alcohol
• Hard-sell Tactics
• Deceit
• Threats
• Mis-identify leadership
Campaign for Ohio
• Settlers push North of the Ohio River and Shawanee and
Miami under Little Turtle and Blue Jacket attack
settlements
• October 19, 1790 forces under General Josiah Haramar
defeated
• November 4, 1791 another defeat with 623 of original
American forces 1,400 dead
Campaign for Ohio
• Send Iroquois to negotiate, attempt rebuffed
• Larger force prepared
• August 20, 1794 defeat of forces of
Shawnee, Delaware, Ottowa, Kickapoo
• August 3, 1795 Greenville treaty signed
with 2/3 of Ohio given up in exchange for
protection of other lands
• Set pattern for Westward Expansion
National identity in the new republic
A. Ethnic vs. civil criteria
B. Indians in the new nation
1. Conflicting approaches of white Americans
a. Exclusion
b. Incorporation
Moving West and South
• Americans believed that by beating British had conquered
land and now available for occupation
• By 1790 the land that is now Kentucky had a white
population of 74,000; Tennessee 36,000
• Iroquois Confederation, Fort Stanwix Treaty of 1784
Image of Settlers
• This Romantic vision of Daniel
Boone leading a group of
settlers into the Cumberland
Gap (through Appalachian
mountains) into Kentucky,
Tennessee
Tecumseh (Shawnee Leader)
• With brother Tenskwatawa (a
spiritual leader) led Indian
resistance movement
• United diverse tribes under a
singular worldview
Pushmataha (Choctaw Leader)
• Opposed Tecumseh attempts to
create a united front
• Believed that survival
depended upon co-existence
Outlooks on Survival
• Southern tribes intermarried
with British traders
• Primarily traders
• Adopted Western ways as
opposed to traditional
• Argued against warfare
• Northern tribes remained
separate
• Primarily hunters
• Attempted to maintain
traditional ways
• Increasingly for warfare
Conflict Increases
• Tecumseh goes north with allies of different tribes to assist
British at beginning of War of 1812
• Tecumseh named leader of Indian - British army
• October 5, 1813 British retreat north leaving Tecumseh
forces, battle Americans forces Tecumseh killed
Manifest Destiny (Romantic Rationale)
• God given duty to expand
West
• The greatest civilization in
history should be spread
• Attraction of Romantic
Images of frontier
Manifest Destiny (Practical Reasons)
• Depression in 1818 and 1821 drove many to settle in
frontier
• Exhaustion of Good Land
• Panic of 1838 final straw for those attempting to settle in
urban areas
• Others (Indians and Mexicans) cannot use develop land as
well
The Panic of 1819
• Panic of 1819 - A downturn in the American economy in
1819 that plunged the nation into depression and economic
hardship.
Missouri Compromise of 1820
• By 1819 the majority of Northern States had
outlawed slavery
• Missouri petitioned to enter Union as slave state
• Debate in Congress
• Resolution by Henry Clay to admit Maine as a
free state; no slavery south of 36 parallel and
balance of free and slave states
The Five Civilized Tribes
• Cherokee, Chickasaw, Choctaw, Creek, and Seminole
• By the 1820s pressured by settlers had ceded land but still
resided on parts of Georgia, Alabama, Mississippi, and
Florida
Indian Removal
• Andrew Jackson elected in 1828, key part of platform was
removal of Indians west of Mississippi
• 1830 Indian Removal Act (fund allocated for the removal of
Indians from Southern areas)
Cherokee Fight Back
• Cherokee Nation v. Georgia (1831); Worcester v. Georgia
(1832) Chief Justice Marshall rules that Cherokee were
domestic dependent nation that could not be forced out
• Cherokee, Choctaw out by 1830
• Creek 1836
• 1838 Trail of Tears
Regional Divisions
Regional Divisions U.S. circa 1850
Southern States Northern States Western Territories
The United States
The Rise of Sectionalism
• Abolitionist call slavery
a sin against God
immediate end to slavery
• Quakers appeal to moral
sense
• Beginning of a distinct
approach to slavery and
labor
• Southerners note
biological difference
of slaves
• Southerners defend on
grounds of property
and states rights
• Southern slave owners
appeal to everyday
man on race and close
in on itself
Underlying Causes for Tension
• Expansion (Manifest Destiny)
• Slavery
• Land
• Sectionalism
Southern Interests
• The Preservation of States Rights
• The Extension of the Slave Labor system
• The Preservation of Property Rights vis a vis slaves
Northern Interests
• Structural Changes and or limitations to the slave labor
system
• A measured opening of territories west of the Mississippi
• Expansion of the industrial capital system
Western Interests
• Massive opening of the land west of the Mississippi to
exploration and settlement
• Federal subsidization of east/west railways
• Federal subsidization of agricultural research and
development
Anti-Abolitionism and the
Abolitionist Response
• “Gag Rule” - A procedural motion that
required that the House of Representatives
automatically table antislavery petitions and
not consider them.
The Proslavery Argument
• “Peculiar Institution” - A term that John C. Calhoun coined
to describe Southern slavery. In Calhoun’s view slavery was
not “an evil” or a cause of shame but rather “a good—a
positive good” to be championed.
The New Domestic Ideal
• “Cult of True Womanhood” - A set of beliefs in which
women’s values were defined in opposition to the
aggressive and competitive values of the marketplace.
The Path towards Seneca Falls
• Seneca Falls Convention - A convention of women’s rights
supporters, held in Seneca Falls, New York, whose resolves
emphatically declared that “all men and women are created
equal.”
Triggers to Sectional Crisis
• Wilmot Proviso of 1846
• Treaty of Guadalupe Hidalgo of 1848
• Discovery of Gold in California 1849
The Compromise of 1850
• California admitted Free, Texas Slave
• All other territories would follow popular sovereignty
• Slavery ended in District of Columbia
• Passage of Fugitive Slave Act of 1850
The Coming Crisis
• Senator and railroad baron proposes to build a transcontinental
railroad with a terminus in
Chicago Kansas - Nebraska Act 1854
• Would open Kansas - Nebraska Iowa - Missouri to popular
sovereignty expansion
• Whigs and Democrats split along sectional as opposed to party
lines
Consequences of K - N Act
• Indians lose land guaranteed by treaty
• Free soilers (anti-slavery) and border ruffians (pro-slavery)
pour into the Kansas territory in anticipation of statehood
vote for free or slave designation
• John Brown and other bands roamed across countryside
Inflammation by Courts
• Dred - Scott 1857
• Invalidates Missouri compromise by stating that feds no
rights to limit movement of private property
• Declare blacks free or slave not citizens
• Throws case out of the court
1860 Election
• Abraham Lincoln becomes first
non-southerner to win the
Presidency
• Runs on an explicit anti-slavery
ticket
• Wins all Northern and no
southern states
Splitting the Union
• Dec. 20 1860 South Carolina leaves the union followed by
Mississippi, Florida,
Alabama, Georgia, Louisiana, Texas
• February 1861 form the Confederate States of America
(Jefferson Davis,
President)
• April 12, 1861 attack begins on Ft. Sumter
• Virginia, Arkansas, Tennessee, and North Carolina join the
Confederacy
Union Response
• Homestead Act (1862)
• Pacific Railroad Act (1862)
• Land Grant College Act (1862)
The First Two Years
• Lincoln in speeches makes it clear that the war is to unify the
union not to end
slavery
• The Big Four (Stanford, Huntington, Crocker) capitalized with
$15, 000 by
1869 had $200 million in personal fortunes
• Government contracting created fortunes for Rockefeller, meat
packers of
Chicago
Lincoln’s Aims
• Preserve the Union
• Everything else secondary
• Especially concerned about the border states
• Call for 75,000 volunteers
• Black volunteers rejected
Lincoln’s Initial Position
• Reluctant to move against slavery, 1861
• Border state loyalty
• Supported compensated emancipation-colonization
• Wanted to end slavery in border states, April 1862
• Warned border states to accept compensation or risk getting
nothing, July 1862
Lincoln Moves toward
Emancipation
• Victory and Union tied to slavery issue
• “Strike at the heart of the rebellion”
• Tells his cabinet, summer 1862
• William Seward warns Lincoln to wait
• Montgomery Blair feared fall elections
Black People Reject Colonization
• Lincoln would not retreat from colonization
(American Colonization Society)
• Liberia
• Haiti
• Black people not interested
Emancipation Proclamation
• Limited to areas still in rebellion
• Did not include border states
• Changes war goals
• Preserve the Union
• Make people free
Effects of Proclamation
on the South
• Ended chance of foreign recognition
• France and England removed from attempt
to support Confederacy
• Encouraged
• Slaves to flee
• Slaves to resist
Black Men
Fight for the Union
• Emancipation Proclamation
• Authorized black men to enlist
• Union defeats and the need for manpower
Black Men
Fight for the Union
• Discrimination and hostility
• Segregated units
• White officers
– Often held racist beliefs
• Lower pay scale
• White privates $13/month
• Black privates $10/month
Violent Opposition to Black
People
• New York City Draft Riot, July 1863
• Draft
• Irish men angry
• Black men had replaced Irish stevedores, June 1863
• Rich white northerners could purchase an exemption
• Riot lasted four days
– Colored Orphan Asylum
– Churches
– Republican and abolitionists houses destroyed
Violent Opposition to Black
People
• Union troops and slaves
• Often treated slaves horribly
• Rapes and assaults were not uncommon
• Others found compassion for enslaved people
• “I have no heart in this war if the slaves cannot be
made free,” a Union soldier wrote.
Refugees
• Thousands of black people escaped bondage
• Some followed Union armies
• Others struck out on their own
• Faced re-enslavement or execution if caught
Black People and
the Confederacy
• Confederacy based on defense of slavery
• Benefited from the labors of bonds people
• Toiled in fields
• Worked in factories
• Permitted more white men to serve in military
Black People and
the Confederacy
• Impressment of black people
• Military demands for manpower
• Slave owners contributed slave labor
– Built fortifications
• Government first asked then compelled
– Registration and enrollment of free black people military
labor
• “Twenty nigger law”
• Exempted men who owned twenty slaves from draft
Black People and
the Confederacy
• Confederates enslave free black people
• Davis counter proclamation
• “All free negroes . . . shall be placed on the slave
status and be deemed to be chattels. . . forever.”
• Ordered Confederate armies to capture free black
people in the North and enslave them.
– Robert E. Lee, Pennsylvania 1863
Black Confederates
• Free black people volunteered services
• Show loyalty and gain white acceptance
• Re-enslavement concerns
• Southern leaders generally ignored offers
unless for menial labor
Black Enlistments
• General Patrick Cleburne recommends, early 1864
• President Davis cease and desist order
• Most southerners considered arming slaves appalling
• Defied southern assumptions
• “If slaves will make good soldiers our whole theory of slavery
is
wrong.”--Howell Cobb
• March 1865 Confederate Congress voted to enlist 300,000
• Receive same pay as white soldiers
• Slaves freed only with consent of owners and state agreed
Emancipation Proclamation
• Second Confiscation Act of 1862 (abolished slavery)
declared property of all persons supporting rebellion forfeit
• Mo, Kty, Md, W VA and Del all had slaves fearful they
might leave union if issue is slavery
• 22 Sept 1862 Lincoln makes emancipation a war aim
(blacks could join army)
Total War
• William Tecumseh Sherman begins march to sea in 1864
• General Grant marches another army from Washington to
Richmond (one in eight of Grant’s army blacks)
• Both live off land, scorched earth
• Lee surrenders ( 9 April ‘65)
Forty Acres and a Mule
• 13th amendment Jan 1865 passes both houses and abolishes
slavery
• Jan 1865 Sherman took land from Charleston to Florida to
give black heads of households forty acres and lent them an
army mule
• Slaves abandoned cash crop and began to plant subsistence
crops for the family
The Death of Abraham Lincoln
• Re-elected President 1864
• April 15, 1865 killed at Ford’s
Theater by John Wilkes Booth
End of Civil War Issues
• South devastated, cotton knocked flat
• Constitutional crisis with states
• 4 million new citizens whose status completely
undetermined
library.curtin.edu.au
Put in Your
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APA Referencing
Last updated August 2009
Note: this page is only an introduction to the APA (American
Psychological Association) referencing system.
For a comprehensive guide please refer to:
American Psychological Association. (2001). Publication
manual of the American Psychological
Association (5th ed.). Washington DC: APA.
It is very important that you check the assignment guide for
your Department or School as some
details, e.g. punctuation, may vary from the guidelines on this
page. You may be penalised for not
conforming to your school's requirements.
What is Referencing?
Referencing is a standardised method of acknowledging sources
of information and ideas that you have
used in your assignment in a way that uniquely identifies their
source. Direct quotations, facts and figures,
as well as ideas and theories, from both published and
unpublished works, must be referenced.
There are many acceptable forms of referencing. This
information sheet provides a brief guide to the APA
referencing style for in-text citations and for creating the
Reference List (examples are below). Within the
text of the assignment the author’s name is given first, followed
by the publication date. Include page
numbers for direct quotations and also where it is useful to
provide a page number. A reference list at the
end of the assignment contains the full details of all the in-text
citations.
Why Reference?
Referencing is necessary to avoid plagiarism, to verify
quotations, and to enable readers to follow-up and
read more fully the cited author’s arguments.
Steps Involved in Referencing
1. Note down the full bibliographic details of the source from
which the information is taken. Include the
relevant page number(s).
In the case of a book, ‘bibliographical details’ refers to:
author/editor, year of publication, title,
edition, volume number, place of publication and publisher as
found on the front and back of the
title page. (Not all of these details will necessarily be
applicable).
In the case of a journal article the details required include:
author of the article, year of publication,
title of the article, title of the journal, volume and issue number
of the journal, and page numbers.
For all electronic information, in addition to the above you
should note the date that you accessed
the information, and the database name or web address (URL).
2. Insert the citation at the appropriate place within the text of
the document (see examples below).
3. Provide a reference list at the end of the document (see
examples below).
In-Text Citations
Use the name of the author, followed by the year of publication
when citing references within the text of
an assignment. Where authors of different references have the
same family name, include the author’s
2
initials in the in-text citation i.e. (Hamilton, C. L., 1994) or C.
L. Hamilton (1994). If two or more authors are cited
at the same point in the text then they are included in the same
in-text citation, separated by a semicolon, e.g.
(Brown, 1991; Smith, 2003). They are presented alphabetically
by author. When directly quoting from another
source, the relevant page number must be given and double
quotation marks placed around the quote.
When paraphrasing or referring to an idea from another source
which is a book or lengthy text, include the
relevant page number, as it is useful to provide a page number
for the reader.
How to Create a Reference List
A reference list only includes books, articles etc that are cited
in the text. In contrast, a bibliography is a list of
relevant sources for background or for further reading.
The reference list is arranged alphabetically by author. Where
an item has no author it is cited by its title, and
ordered in the reference list or bibliography alphabetically by
the first significant word of the title.
The APA style requires the second and subsequent lines of the
reference to be indented, as shown in the
examples below, to highlight the alphabetical order.
Page numbers should only be included in in-text citations when
directly quoting from another
source.
What is a Reference/Citation?
A reference or citation consists of the elements that allow the
reader to trace the original book or article you have
read or cited from. When citing a book you need the following
elements, in this order:
Author (year of publication): Book title. City of publication:
Name of the publisher.
For example, if you looked at a book with these elements:
Author: Mack, Charles
Year of publication: 2005
Title: Looking at the Renaissance: essays toward a
conceptual appreciation
Publisher: Taylor & Francis
Place of Publication: London
Your citation would look like this:
Mack, C. (2005). Looking at the Renaissance: Essays toward a
conceptual appreciation. London: Taylor &
Francis.
For a journal article, you need the following elements:
Author(s) (year of publication): Title of article. Title of
journal volume number (issue number): Page numbers.
Authors of article: Labonte, R. Schrecker, T.
Year of publication: 2007
Tile of article: Globalisation and social determinants of health
Title of Journal: Globalisation and Health
Volume: 3
Issue: 7
Pages: 190-200
Your citation would look like this:
Labonte, R., & Schrecker, T. (2007). Globalisation and social
determinants of health. Globalisation and Health
3(7), 190-220.
For information on citing electronic journals, see the examples
in the list below.
Books
In-Text Example Reference List Example EndNote X1 (which
reference type?)
Single author
The theory was first propounded in 1993
(Comfort, 1997, p. 58)
OR
Comfort (1997, p. 58) claimed that…
Comfort, A. (1997). A good age. London: Mitchell Beazley.
Book
2 authors Madden and Hogan (1997, p.17)….
OR
“… to achieve consistency” (Madden &
Hogan, 1997, p. 45).
Madden, R., & Hogan, T. (1997). The definition of disability in
Australia: Moving towards national consistency.
Canberra: Australian Institute of Health and Welfare.
Book
3, 4 or 5 authors Guerin, Labor, Morgan, Reesman, and
Willingham (2005, p. 6) found …
Cite all authors the first time the
reference occurs.
Guerin et al. (2005, p. 6) found …
In subsequent citations, include only
the surname of the first author
followed by et al. (not italicized and
with a fullstop after “al”) and the year.
Guerin, W. L., Labor, E., Morgan, L., Reesman, J. C., &
Willingham, J. R. (2005). A handbook of critical
approaches to literature. New York: Oxford University
Press.
Book
6 or more authors (Rodgers et al., 1996, p. 35) Rodgers, P.,
Smith, K., Williams, D., Conway, L., Robinson,
W., Franks, F., et al. (2002). The way forward for
Australian libraries. Perth: Wombat Press.
Book
No author (Employment the Professional Way,
2000)
OR
the book Employment the Professional
Way (2000)
Employment the professional way: A guide to understanding
the Australian job search process for professionally
qualified migrants. (2000). Carlton, Victoria: Australian
Multicultural Foundation.
Book
3 of 11
Examples of Referencing:
Multiple works by
same author
University research (Brown, 1982, 1988)
has indicated that…
Brown, P. (1982). Corals in the Capricorn group.
Rockhampton: Central Queensland University.
Brown, P. (1988). The effects of anchor on corals.
Rockhampton: Central Queensland University.
Order chronologically in the reference list.
Book
Multiple works
published in the
same year by the
same author
In recent reports (Napier, 1993a, 1993b)
…
Use a/b etc. to differentiate between
works in same year.
Napier, A. (1993a). Fatal storm. Sydney: Allen & Unwin.
Napier, A. (1993b). Survival at sea. Sydney: Allen & Unwin.
Order alphabetically by title in the reference list.
Book
Editor (Kastenbaum, 1993, p. 51) Kastenbaum, R. (Ed.). (1993).
Encyclopedia of adult
development. Phoenix: Oryx Press.
Edited Book
Different Editions (Renton, 2004, p. 51) Renton, N. (2004).
Compendium of good writing (3rd ed.).
Milton: John Wiley & Sons.
An edition number is placed after the title of the work -
this is not necessary for a first edition.
Book
Encyclopedia or
Dictionary
The new Grove dictionary of music and
musicians (1980, p.85) defined it as…
Sadie, S. (Ed.). (1980). The new Grove dictionary of music
and musicians (6th ed., Vols. 1-20). London: Macmillan.
Edited Book
Article or chapter
in a book
As discussed by Blaxter (1976)… Blaxter, M. (1976). Social
class and health inequalities. In C.
Carter & J. Peel (Eds.), Equalities and inequalities in
health (pp. 120-135). London: Academic Press.
Book Section
Article or chapter
in a book – no
author
(“Solving the Y2K Problem,” 1997) Solving the Y2K problem.
(1997). In D. Bowd (Ed.),
Technology today and tomorrow (p. 27). New York: Van
Nostrand Reinhold.
Book Section
Brochure (Research and Training Centre, 1993, p.
2)
Research and Training Centre on Independent Living. (1993).
Guidelines for reporting and writing about people with
disabilities (4th ed.) [Brochure]. Melbourne: Author.
The word ‘Author’ is used as the publisher when the
author and publisher are the same.
Book
(put Author in Publisher)
You will need to manually type
[Brochure] after the title.
4 of 11
E-book (Pettinger, 2002, p. 45) Pettinger, R. (2002). Global
organizations. Oxford: Capstone
Publishing. Retrieved September 28, 2004, from
NetLibrary database.
Electronic Book
(put September 28, 2004 in the Date
Accessed field, NetLibrary in Name of
Database.)
Thesis
(Jones, 1998, p. 89)
Jones, F. (1998). The mechanism of Bayer residue
flocculation. PhD Thesis. Curtin University of
Technology.
Retrieved December 21, 2005, from Curtin University of
Technology Digital Theses.
Thesis
(put PhD Thesis in Thesis Type,
December 21, 2005 in Access Date,
Curtin University of Technology Digital
Theses in URL.)
Conference
Proceeding
(Cutler, Frolich, & Hanrahan, 1997)
OR
As discussed by Cutler, Frolich and
Hanrahan (1997)
Cutler, L. D., Frolich, B., & Hanrahan, P. (1997, January 16).
Two-handed direct manipulation on the responsive
workbench. Paper presented at the 1997 Symposium on
Interactive 3D Graphics, Stanford, CA. Retrieved June
12, 2000, from ProQuest 5000 database.
Conference Proceeding
(put 1997, January 16 in Year of
Conference, Two-handed direct
manipulation on the responsive
workbench in Title, 1997 Symposium
on Interactive 3D Graphics in
Conference Name, Stanford, CA in
Conference Location, June 12, 2000
in Access Date, ProQuest 5000 in
Name of Database.)
Image in a book The poster “The 3 dark years” (Sexton,
2005, p. 184)
Sexton, M. (2005). The great crash: The short life and sudden
death of the Whitlam government. Melbourne: Scribe
Publications.
Book
Print Journals In-Text Example Reference List Example
EndNote X1 (which reference type?)
Article As mentioned by Wharton (1996)…
OR
“… when abseiling” (Wharton, 1996, p.
8).
Wharton, N. (1996). Health and safety in outdoor activity
centres. Journal of Adventure Education and Outdoor
Leadership, 12(4), 8-9.
Journal Article
Article – no author It’s a growing problem in the U.K.
(“Anorexia Nervosa,” 1969)…
Anorexia nervosa. (1969). British Medical Journal, 1, 529-530.
Journal Article
5 of 11
Newspaper article (Towers, 2000) Towers, K. (2000, January
18). Doctor not at fault: Coroner.
The Australian, p. 3.
Newspaper Article
Newspaper article –
no author
(“Rate Rise,” 2005) Rate rise scares new home buyers away.
(2005, April 29).
Sydney Morning Herald, p. 35.
Newspaper Article
Press release (Watersmith, 2000) Watersmith, C. (2000, March
1). BHP enters new era, [Press
release]. Melbourne: BHP Limited.
Report
(put 2000, March 1 in the Year field,
Press release in Report Number,
BHP Limited in Institution.)
Electronic
Journals
In-Text Example Reference List Example EndNote X1 (which
reference type?)
Full text from an
electronic database
(Madden, 2002)
OR
As Madden (2002) states…
Madden, G. (2002). Internet economics and policy: an
Australian perspective. Economic Record, 78, 343-58.
Retrieved October 16, 2002, from ABI/INFORM Global
database.
Journal Article
Full text from an
electronic database
– no author
The Internet has had a huge impact on
the Australian economy (“Internet
Economics”, 2002)…
Internet economics and policy: an Australian perspective.
(2002). Economic Record, 78, 343-58. Retrieved
October 16, 2002, from ABI/INFORM Global database.
Journal Article
Full text newspaper,
newswire or
magazine from an
electronic
database – no
author
(“WA Packed,” 2004) WA packed with overseas appeal. (2004,
November 12). The
West Australian, p. 47. Retrieved November 13, 2004,
from Factiva database.
Newspaper Article
(put November 13, 2004 in the Access
Date field, Factiva in Name of
Database.)
Full text from
Internet
(Sopensky, 2002)
Sopensky, E. (2002). Ice rink becomes hot business. Austin
Business Journal. Retrieved October 16, 2002, from
http://www.bizjournals.com/austin/stories/2002/10/14/
smallb1.html
Electronic Article
(put October 16, 2002 in the Date
Accessed field,
http://www.bizjournals.com/austin/
stories/2002/10/14/smallb1.html in
Database.)
6 of 11
Article from Curtin
E-Reserve
(Davidhizar & Dowd, 1997) Davidhizar, R., & Dowd, S. B.
(1997). The art of giving an
effective presentation. Health Care Supervisor, 15(3), 25-
31. Retrieved October 16, 2002, from Curtin University of
Technology Library E-Reserve.
Journal Article
(put October 16, 2002 in the Access
Date field, Curtin University of
Technology Library E-Reserve in Type
of Article.)
Cochrane Review (Bunn, Byrne & Kendall, 2004) Bunn, F.,
Byrne, G., & Kendall, S. (2004, July 19). Telephone
consultation and triage: Effects on health care use and
patient satisfaction. Cochrane Database of Systematic
Reviews, 2004(3), Article CD004180. Retrieved February
11, 2005, from The Cochrane Library Database.
* This example was provided by APA Journals in September
2006.
Journal Article
(put 2004, July 19 in the Year field,
Cochrane Database of Systematic
Reviews in Journal, Article CD004180
in Pages.)
World Wide Web
In-Text Example Reference List Example EndNote X1 (which
reference type?)
Document on
WWW
“It’s essential you learn how to reference”
(Dawson, Smith, Deubert & Grey-Smith,
2002).
Dawson, J., Smith, L., Deubert, K., & Grey-Smith, S. (2002).
‘S’
Trek 6: Referencing, not plagiarism. Retrieved
October 31, 2002, from
http://studytrekk.lis.curtin.edu.au/
Web Page
(use Access Date & URL fields
for retrieved statement)
Document on
WWW – No
author
(Leafy Seadragons, 2001)
Leafy seadragons and weedy seadragons. (2001).
Retrieved November 13, 2002, from
http://www.windspeed.net.au/~jenny/seadragons/
Web Page
(use Access Date & URL fields for
retrieved statement)
Document on
WWW – No date
(Royal Institute of British Architects, n.d.)
Royal Institute of British Architects (n.d.). Shaping the
future: Careers in architecture. Retrieved May 31, 2005,
from http://www.careersinarchitecture.net/
Web Page
(put Royal Institute of British Architects
in the Author field, n.d. inYear, use
Access Date & URL fields for retrieved
statement
Image on the web The image of the wasp (Wasps, hornets and
yellowjackets, n.d.)
Wasps, hornets and yellowjackets [Image] (n.d.).
Retrieved November 28, 2005, from http://www.laters.com/
insects/hornets.htm
Web Page
Type [Image] manually after the title.
7 of 11
Government
Publications
In-Text Example Reference List Example EndNote X1 (which
reference type?)
Acts of Parlia-
ment (including
bills)
The Commonwealth’s Copyright Act
1974…..
(In future references, omit date)
Legislation is included in a list of references only if it is
important to an understanding of the work. Set the list
apart from the main body of the reference under the sub-
heading 'Legislation'.
Essential elements: Short Title of Act Year (Jurisdiction) eg:
Copyright Act 1968 (Cwlth).
If have used a section can do a pinpoint reference eg: Criminal
Code (WA), s. 348
If legislation is obtained from an electronic database, add
a retrieved statement as for electronic journal articles.
Enter in-text citation manually
Case (The State of New South Wales v. The
Commonwealth, 1915)
The State of New South Wales v. The Commonwealth (1915)
20 CLR 5.
If case is obtained from an electronic database, add a re-
trieved statement as for electronic journal articles.
Case
(put 20 CLR 5 in the Abbreviated Case
Name field)
You will need to edit the in-text citation for
it to appear correctly
Australian Bureau
of Statistics Bulle-
tin
(Australian Bureau of Statistics, 1999) Australian Bureau of
Statistics. (1999). Disability, ageing and
carers: Summary of findings (No. 4430.0). Canberra,
Australian Capital Territory: Author.
The word ‘Author’ is used as the publisher when the
author and publisher are the same.
Report
(put No. 4430.0 in the Accession Number
field, Author in Institution.)
Australian Bureau
of Statistics from
AusStats
(Australian Bureau of Statistics, 1999) Australian Bureau of
Statistics. (1999). Disability, ageing and
carers: Summary of findings (No.4430.0). Canberra, Aus-
tralian Capital Territory: Author. Retrieved October 14,
2002, from AusStats database.
Report
(put No. 4430.0 in the Accession Number
field, October 14, 2002 in Access Date,
AusStats in Name of Database)
Census Informa-
tion
(Australian Bureau of Statistics, 2001) Australian Bureau of
Statistics. (2001). Census of population
and housing: B01 selected characteristics (First release
processing) postal area 6050. Retrieved November 20,
2002, from AusStats database.
Report
(use Access Date & Name of Database
fields for retrieved statement)
8 of 11
9 of 11
Government Re-
port
(Resource Assessment Commission,
1991)
Resource Assessment Commission. (1991). Forest and timber
enquiry: Draft report (No. 1). Canberra: Australian Gov-
ernment Publishing Service.
Report
(put No. 1 in the Accession Number
field, Australian Government Publishing
Service in Institution)
Patent U.S. Patent No. 4554399 (1985) Cookson, A. H. (1985).
Particle trap for compressed gas insu-
lated transmission system. U.S. Patent 4554399.
Patent
(put Cookson, A. H. in Inventor, U.S.
Patent 4554399 in Patent Number)
Standard (Standards Australia, 1997) Standards Australia.
(1997). Size coding scheme for infants'
and children's clothing - Underwear and outerwear (AS
1182-1997). Retrieved January 10, 2006, from Standards
Australia Online database.
Report
(put AS 1182-1997 in the Accession
Number field, January 10, 2006 in
Access Date, Standards Australia
Online in Name of Database.
Secondary
Sources
In-Text Examples Reference List Examples EndNote X1 (which
reference type?)
Book … including neuralgia (Carini and Hogan,
as cited in Thibodeau & Patton, 2002, p.
45)
OR
Carini and Hogan’s study (as cited in
Thibodeau & Patton, 2002, p. 45)
Thibodeau, G. A. & Patton, K. T. (Eds.). (2002).The human
body in health and disease. St. Louis, Mo.: Mosby.
Record the book that you actually used.
Book
(Carini and Hogan as cited in…) will
need to be added manually in the in-
text citation.
Journal article Carini and Hogan’s study (as cited in
Patton, 2002)
OR
“… origins of neuralgia” (Carini and Ho-
gan, as cited in Patton, 2002, p. 2154)
Patton, K. T. (2002). Neuralgia and headaches. Science, 400,
2153-55.
Record the journal that you actually used.
Journal Article
(Carini and Hogan as cited in…) will
need to be added manually in the in-
text citation.
Other Sources In-Text Example Reference List Example
EndNote X1 (which reference type?)
Personal
communication, e
-mail and discus-
sion lists with no
web archive
It was confirmed that an outbreak
occurred in London (S. Savieri, personal
communication, April 24, 1999).
Not included in reference list as they cannot be traced by the
reader.
Enter in-text citation manually.
Films and
videorecordings
(Scorsese & Lonergan, 2000) Scorsese, M. (Producer), &
Lonergan, K. (Writer/Director).
(2000). You can count on me [Motion picture]. United
States: Paramount Pictures.
Film or Broadcast
(put Scorsese, M and Lonergan, K in the
Director field, Writer/Director in Alternate
Title, Motion picture in Medium, United
States in Country, Paramount Pictures in
Distributor)
You will need to edit the citation in
your Word document to add
(Producer)
Television and
radio programmes
(Crystal, 1993) Crystal, L. (Executive Producer). (1993,
October 11). The
MacNeil/Lehrer news hour [Television broadcast]. New
York and Washington, DC: Public Broadcasting Service.
Film or Broadcast
(put Crystal, L. in the Director field,
Executive Producer in Alternate Title,
October 11 in Date Released, Television
broadcast in Medium, New York and
Washington DC in Country, Public
Broadcasting Service in Distributor)
Podcast (Seega & Swan, 2005) Seega, B. (Producer) & Swan, N.
(Presenter). (2005,
November 28). Adult ADHD [Podcast radio programme].
Sydney: ABC Radio National. Retrieved November 29,
2005, from http://www.abc.net.au/rn/talks/8.30/helthrpt/
Film or Broadcast
(put the producer and presenters’ names
in Director, 2005, November 28 in Year,
Sydney in Country, ABC Radio National
in Distributor, Podcast radio programme
in Medium, Presenter in Alternative Title,
November 29, 2005 in Access Date,
http://www.abc.net.au/rn/talks/8.30/
helthrpt/ in URL.
You will need to edit the citation in
your Word document to add (Producer)
10 of 11
It is very important that you check the assignment guide for
your Department or School as some details, e.g. punctuation,
may
vary from the guidelines on this page. You may be penalised for
not conforming to your school's requirements
Computer
Software
(Miller, 1993) Miller, M. E. (1993). The interactive tester
(Version 4.0)
[Computer software]. Westminster, CA: Psytek Services.
Computer Program
(put Miller, M. E. in Programmer, 4.0 in
Version, Computer software in Type)
ERIC document
(microfiche)
Davis and Lombardi (1996) put forward
the proposal that…
Davis, R. K., & Lombardi, T. P. (1996). The quality of life of
rural
high school special education graduates. In Rural goals
2000: Building programs that work [Microfiche]. (ERIC
Document No. ED394765).
Generic
(put Rural goals 2000: Building programs
that work in Secondary Title, Microfiche
in the Type of Work field, ERIC
Document No. ED394765 in Publisher)
E-mail discussion
list – web archive
(Little, 2002) Little, L. (2002, April 16). Two new policy briefs.
Message
posted to ECPOLICY electronic mailing list, archived at
http://www.askeric.org/ Virtual
Listserv_Archives/ECPOLICY/2002/Apr_2002/
Msg00003.html
Web Page
(put 2002, April 16 in the Year field,
Message posted to ECPOLICY electronic
mailing list, archived at
http://www.askeric.org/VirtualListserv_Ar
chives/ECPOLICY/2002/Apr_2002/Msg0
0003.html in Access Year.)
11 of 11
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/HRV (Za stvaranje Adobe PDF dokumenata najpogodnijih za
visokokvalitetni ispis prije tiskanja koristite ove postavke.
Stvoreni PDF dokumenti mogu se otvoriti Acrobat i Adobe
Reader 5.0 i kasnijim verzijama.)
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/NLD (Gebruik deze instellingen om Adobe PDF-documenten
te maken die zijn geoptimaliseerd voor prepress-afdrukken van
hoge kwaliteit. De gemaakte PDF-documenten kunnen worden
geopend met Acrobat en Adobe Reader 5.0 en hoger.)
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MOTHER – RESEARCH PROPOSAL
OVERVIEW
Mother is an energy drink produced by The Coca-Cola
Company, which is marketed in
Australia and New Zealand. Mother is targeted towards young
males and includes guarana,
ginseng and the Amazon berry acai as key ingredients
(Datamonitor 2010).
It was formulated and introduced to the market in 2007 to
compete with Red Bull and V
(Datamonitor 2010). The original Mother formula was largely
unsuccessful and after 18
months on the market, the beverage’s formula and packaging
were re-vamped following
extensive market research (Entertainment Close-Up 2010).
The new formula of Mother has been successful and is a natural
juice-based drink. A natural
focus acted as a point of difference to set Mother apart from
Red Bull and V. “By
juxtaposing this healthy formulation with tattoo-like designs on
the can, the beverage aimed
to gain appeal as a natural-based energy drink with attitude”
(Datamonitor 2010 pp. 5).
However, there is greater scope to emphasise health in a new
product extension beyond the
‘all-natural’ claim that is being used at the moment. For
example, added vitamins, added
minerals, low calorie, low GI or sugar-free claims.
NEED FOR RESEARCH
This project assumes that Mother is not performing well relative
to competitors. One way to
help regain market share may be to launch a new flavour of
energy drink as a product
extension.
“The most popular claims in energy drinks have a more healthy
focus, with the top three
leading claims of this period being ‘natural’, ‘high in vitamins’
and ‘low in fat’” (Datamonitor,
2010, pp. 2). There is a growing trend towards healthy energy
drinks and functional
nutritional drinks, which fill a need for consumers (Jacobsen,
2011). “A lot of consumers
who are energy drink users show interest in hybrid products like
juice-based energy drinks
or tea-based energy drinks… so those kinds of products can
expand the market beyond what
consumers are drinking now” (Jacobsen, 2011).
Management needs to decide whether a new product extension
that features a healthy
point of difference, will meet a need in the energy drink market.
By meeting this need,
Mother can encourage switch over from competitor brands that
may not offer this option,
or entice potential energy users into the market, therefore
increasing market-share.
MDP
Should Coca-Cola introduce a new flavour of Mother energy
drink, that has a health focus,
to increase market-share?
MRP
Do consumers in the target population have positive attitudes
towards healthy energy
drinks and what aspects of health/nutrition do consumers value
most in an energy drink?
TARGET POPULATION - The target population for the study
will be 15-24 year old consumers
in the Australian domestic market, including energy drink users
and potential energy drink
users. This age group has been chosen because “ the 15–24 year
old age group purchases
the most energy drinks” (Datamonitor, 2010 pp. 2).
OBJECTIVES
1) To determine if consumers in the target population deem the
nutritional value of
energy drinks to be important (cognitions).
2) To identify consumers feelings towards healthy energy drinks
(affect).
3) To determine consumer’s purchase intention in relation to
healthy energy drinks
(conations).
4) To identify the aspects of health and nutrition that these
consumers value most in
energy drinks (preferences).
RATIONALE FOR OBJECTIVES
The first three objectives aim to determine consumer’s attitudes
towards healthy energy
drinks. As attitudes are comprised of thoughts, feelings and
actions, three separate
objectives have been used to measure the totality of consumer
attitudes. Knowing
consumer attitudes will help managers predict how successful a
new healthy formula will be
in generating increased sales and market-share and improving
Mother’s competitive
position.
The fourth objective will provide managers with insight into
which of the popular marketing
‘health’ claims will be most successful for Mother in the
formulation of a new product.
RESEARCH DESIGN
A descriptive research design will be used, as the main purpose
of this research is to
generalise about and describe characteristics of the target
population (Zikmund et al, 2011).
“Descriptive studies are based on some previous understanding
of the nature of the
research problem” and the descriptive research will provide
conclusive and accurate
information to justify a course of action (Zikmund et al, 2011,
pp. 23). Secondary research
has already uncovered that there is a potential need in the
market for energy drinks that
have more of a heath focus. The proposed descriptive research
will build on this initial
understanding and provide results that can suggest a course of
action for management.
The descriptive research will be based on a communication
design format (i.e. a
questionnaire) rather than observation research.
DATA COLLECTION FORM
The data collection form will be a questionnaire. This will
provide the researcher with an
inexpensive, quick, accurate and efficient means of assessing
population characteristics
(Zikmund et al, 2011).
This will be a cross-sectional study, as the research aims to
describe market characteristics
at the current point in time (Zikmund et al, 2011). Therefore
respondents will be questioned
only once.
Questions will be undisguised as it is assumed the respondents
will be willing to reveal the
information relevant to our marketing research objectives. The
undisguised format is
appropriate because the questionnaire will not deal with
personal or sensitive topics or
issues that may be threatening to a person’s self-concept.
The questionnaire will use fixed alternative questions, allowing
for a high degree of
standardisation to be imposed on the questionnaire (Zikmund et
al, 2011). Closed questions
allow the responses to be easily analysed and encoded into
quantitative analysis. The closed
questions will incorporate dichotomous, scale questions, a filter
question and a checklist
question that uses a numbering system.
The formal questionnaire uses a funnel technique. General
questions are asked at the start,
with more detailed and specific questions placed towards the
end. There are two reasons
for this. Firstly, the general questions at the beginning will
make the respondents feel
relaxed and confident in answering the questionnaire. Secondly,
the funnel system
minimises bias, because when the specific questions are placed
at the end, they do not
influence the responses given to the general questions.
The formal questionnaire will use a paging layout. The paging
layout will have one question
per page, with a status bar at the top of the page indicating how
much of the questionnaire
the respondent has completed (this will improve the chances of
respondents completing the
entire questionnaire). Respondents will be required to enter an
answer before being
allowed to proceed to the next page, as this will avoid skipped
questions (i.e. error trapping
using forced answering software).
METHOD OF ADMINISTRATION
The questionnaires will be distributed via electronic interactive
media over the internet,
where feedback can be given immediately. This will reduce
costs (less handling of paper)
and reduce the time it takes to undertake the research (due to
the quick response time and
fast distribution) (Zikmund, 2011).
There is a large proportion of 15-24 year-olds who would never
consider consuming energy
drinks and so these consumers will be excluded. The research
will instead focus on whether
current or potential energy drink users have a need for a
healthier version.
Firstly, a screening questionnaire will be used to compile a
database of current and potential
users from the target market (see appendix A). The screening
questionnaire will be posted
in the form of an advertisement on a social networking site such
as Facebook, where a high
proportion of the users are in the 15-24 year-old age bracket.
Participants will be offered
the chance to win an iPhone 4 if they complete the short
screening questionnaire. The
responses will then be sorted and the current and potential
energy drink users in the 15-24
year-old age bracket (who have given permission to be
contacted with a further survey) will
be compiled in a database. This database will become the
sampling frame.
A random sample will be chosen from this sampling frame. The
Respondents will be emailed
a link to a web address where they can go to complete the
survey. The website will keep all
the data entered in a central location. Participants will be
offered the opportunity to go into
a draw to win a prize (e.g. Apple iPad) as an incentive for
completing this questionnaire.
If the required number of responses is not received, a further
random sample will be chosen
from the database and emails will be sent out. This process will
continue until the desired
sample size is achieved. A sampling without replacement
method will be used to avoid
having respondents complete the questionnaire twice.
The questionnaire will be tested first using a pilot study, to
make sure questions are
targeted correctly (Zikmund et al, 2011). The test will involve a
small number of respondents
from the database. Once the questionnaire has been finalised, it
will be sent out to the
formal sample.
SAMPLING TECHNIQUE
A probability sampling technique will be used to choose
respondents from the sampling
frame. Probability sampling means that each sampling unit has
an equal, non-zero chance of
being chosen, and these results can be projected to the
population (Zikmund et al, 2011).
This research will use simple random sampling, where a random
number generator will be
used to choose participants from the database.
SAMPLE SIZE: The initial screening test will aim to achieve a
large response rate. The formal
sample will be 300 respondents. This target of 300 has been
chosen based on similar
academic research exploring consumer preferences (Choi et al
2010).
There is a degree of sampling frame error present in this
process. Not all current and
potential energy drink users will sign up to complete the
screening test. This means that our
sampling frame may be limited in terms of its representation of
the target population.
EVALUATION OF ETHICAL CONSIDERATIONS
Researchers should maintain anonymity of respondents.
Maintaining anonymity reduces
respondent anxiety and lessens the fear of losing social status
(Joinson, 1999). If a firm
breaches anonymity, this will negatively impact the firm’s
reputation, credibility and public
image. “Not only is the respondent the loser, but also the client
pays a toll in terms of higher
costs, a damaged reputation, and possible legal actions” (Casey
et al, 2001, p. 105).
Research also needs to be undertaken in a non-intrusive way.
For example, posting the
questionnaire on Facebook allows the respondent to have the
power to accept or decline
the offer to participate.
Another issue is data security. Data gathered via the internet is
more vulnerable to attack
from hackers compared to data gathered by paper questionnaires
(Fox et al, 2003).
Therefore the database must be secured against hackers and
viruses, and personal details
must only be used for the purpose stated on the questionnaire.
Details should not be
disclosed to third parties.
Finally, the respondents should be provided with feedback,
thanked for their participation
and "informed that a summary of the findings will be available
at the research web-site in
due-course" (Fox et al, 2003, p. 179).
POTENTIAL LIMITATIONS
A range of extraneous variables may act as potential limitations.
These are events that are
external to the research but occur at the same time, reducing the
level of responses
(Zikmund et al, 2011). These events may include family issues,
personal problems, career
issues, health issues or even technical dramas.
The maturation of time may impact the degree of responses
collected as respondents could
potentially change their email address following their
submission. This would eventuate in
the questionnaire being sent to an incorrect email address,
resulting in a lost respondent
(Zikmund et al, 2011).
‘Mortality’ may act as a potential limitation as respondents may
be out of the country or
unable to access their email, resulting in the loss of test units
(Zikmund et al, 2011).
Due to the questionnaire taking place online, long questions
cannot be included as
respondent interest may be lost. Also complex questions cannot
be explained once the
questionnaire is sent out.
Research suggests that respondents feel more comfortable
answering questions that
include a ‘don’t know’ option (Fox et al, 2003, p. 179).
However, as respondents may tick
this option for many responses, this could potentially limit the
accuracy of the research.
Budget constraints may also impact the research. Web-based
questionnaires are 38%
cheaper than mail surveys and data collection time is much
shorter (Schleyer & Forrest,
2000), therefore an online questionnaire is appropriate for a
small budget.
A further limitation for web-based questionaries is that internet
users may not represent
the entire population. “Those who have web access and those
who do not may have
different opinions, and thus the usefulness of web-based
questionnaires depends on the
population under study” (Cole, 2005, p. 422). This is an
example of coverage error.
Further limitations include poor completion rate of
questionnaires, untruthful responses,
people misrepresenting themselves or multiple submissions of
the same questionnaire.
TIMELINE
See appendix C.
RATIONALE FOR RESEARCH DESIGN
The research question seeks to define the needs/attitudes of the
target population, and
provide managers with conclusive results that can be projected
to the population
(descriptive focus). The research is not looking for in-depth
understanding of why these
needs/attitudes exist (exploratory focus), and it is not looking to
explain the relationship
between two variables (causal research). Therefore quantitative
analysis in the form of a
descriptive research design is appropriate. A questionnaire was
used rather than
observation because you cannot observe people’s attitudes.
REFERENCES
- Casey, M., Dickson, J. P., Wyckoff, D., & Wynd, W. (2001).
Invisible Coding of Survey
Questionnaires. Public Opinion Quarterly, 41(1), 100-112.
- Choi, T., Liu, N., Liu, S., Mak, J., & To, Y. (2010). Fast
fashion brand extensions: an empirical
study of consumer preferences. Journal of Brand Management,
17(7), 472
- Cole, T. S. (2005). Comparing Mail and Web-Based Survey
Distribution Methods: Results of
Survey to Leisure Travel Retailers. Journal of Travel Research,
43(4), 422-430. doi
10.1177/0047287505274655
- Datamonitor. (2010). Mother energy drink case study.
Retrieved 15/09/2011 from http://0-
web.ebscohost.com.library.newcastle.edu.au/ehost/pdfviewer/pd
fviewer?vid=3&hid=8&sid
=c9531b5a-46b5-4144-a4ec-5d38f32455e3%40sessionmgr15
- Denscombe, M. (2006). Web-Based Questionnaires and the
Mode Effect: An Evaluation
Based on Completion Rates and Data Contents of Near-Identical
Questionnaires Delivered in
Different Modes. Social Science Computer Review, 24(2), 246-
254. doi:
10.1177/0894439305284522
- Dillman, D. A. (2000). Mail and Internet Surveys: The
Tailored Design Method. New York:
John Wiley.
- Entertainment Close-Up. (2010). Research and Markets Offers
Report: Functional Drinks in
Australia. Retrieved 15/09/2011 from http://0-
proquest.umi.com.library.newcastle.edu.au/pqdweb?index=4&di
d=2217384101&SrchMode
=2&sid=3&Fmt=3&VInst=PROD&VType=PQD&RQT=309&VN
ame=PQD&TS=1315891937&cli
entId=29744
- Fox, J., Murray, C., & Warm, A. (2003). Conducting research
using web-based questionnaires:
practical, methodological, and ethical considerations.
International Journal of Social
Research Methodology, 6(2), 167-180. doi:
10.1080/13645570210142883
- Google Finance (2011). The Coca-Cola Company. Retrieved
19/08/2011, from
http://www.google.com/finance?q=coca-cola#
- Jacobsen, J. (2011). Drinks and shots see energised sales.
Beverage Industry, 102(8), 12
- Joinson, A. (1999) Social Responsibility, anonymity, and
internet-based questionnaires.
Behaviour Research Methods, Instruments & Computers, 29,
274-279.
- Schleyer, T., & Forrest, J. L. (2000). Methods for the Design
and Administration of Web-
Based Surveys. Journal of the American Medical Informatics
Association, 7(4), 416-425.
- The Coca-Cola Company. (2011). Products. Retrieved
19/08/2011, from
http://www.thecoca-colacompany.com/brands/index.html
- Zikmund, W. G., Ward, S., Lowe, B., Winzar, H., & Babin, B.
J. (2011). Marketing Research.
Cengage Learning Australia Pty Ltd
APPENDIX A – SCREENING TEST
NOTE: Italicised writing will not appear in the consumer
questionnaire.
INSTRUCTIONS
- Complete this short questionnaire to be in the draw to WIN an
Apple iPhone 4!
- Tick the box that best describes you and your preferences.
- The information given in this questionnaire will be stored
securely and your personal details
will not be disclosed to third parties.
- Read Coca-Cola Australia’s privacy policy here.
1) Do you drink energy drinks? (identification of current energy
drink users)
Yes (go to question 3)
No (go to question 2)
2) Would you consider drinking energy drinks if there was a
healthier version available?
(identification of potential energy drink users)
Yes
No
3) I am:
Male
Female
This is required to make sure that when the simple random
sample is taken, it is not comprised only of males or
only of females. While the main purchasers of energy drinks in
Australia are young adult males (Datamonitor,
2010), a key finding of this research may be that a healthy
version will appeal greatly to females and Mother
could therefore expand their market-share by creating a product
that appeals to these females.
4) How old are you?
0-14 years old
15-24
25 years or above
5) What is your email address? We require this information so
that we can notify you if you win
the prize.
6) Tick the box if you would like to be contacted by
Coca-Cola Australia about future
short surveys where you have the chance to win prizes.
Thank you for participating in this questionnaire.
We will contact you in the event that you win the prize.
Those who fit the 15-24 year-old category, who have indicated
that they are current energy drink users or who
would consider purchasing a healthy energy drink AND who
have given permission to be contacted, will be
chosen for the database.
APPENDIX B – FORMAL QUESTIONNAIRE
STUDY OF CONSUMER PREFERNECES FOR HEALTHY
ENERGY DRINKS
STATUS BAR – Indicates the proportion of the survey
completed
INSTRUCTIONS
- Complete this short questionnaire to be in the draw to WIN an
Apple iPad!
- Tick the box that best describes you and your preferences.
- The information given in this questionnaire will be stored
securely and your personal details
will not be disclosed to third parties.
- Read Coca-Cola Australia’s privacy policy here.
(Screening section –Including these questions will enable
analysts to track the interest in energy drinks of
potential users compared to current users)
1) Are you:
Male
Female
2) What is your age?
0-14
15-24
25 years or above
3) Do you drink energy drinks?
Yes (go to question 5)
No (go to question 4)
4) Would you drink energy drinks if there was a healthier
version available?
Yes
No
(Section specific to answering the research objectives)
5) Indicate your level of agreement with the following
statement:
The nutritional value of energy drinks is important to me.
(Cognitions)
Strongly Disagree Disagree Neutral Agree
Strongly Agree
1 2 3
4 5
6) How do you feel about energy drinks that have healthy
formulas? (Affect)
Very negative Negative Neutral Positive
Very positive
feelings feelings feelings feelings
feelings
1 2 3
4 5
7) How likely is it that you would buy a healthy energy drink?
(Conations/purchase intention)
Won’t Probably Neutral
Might Will definitely
purchase won’t purchase
purchase purchase
1 2 3
4 5
8) Number the boxes from 1 to 10 (with 1 being the feature that
is most important to you
when choosing an energy drink, and 10 being the least
important feature):
(Consumer preferences: The order of items in this list will be
randomised each time via computer programming
so as to avoid bias)
Low sugar
Added vitamins
Added minerals
Low fat
Low glycaemic (low GI)
High antioxidants
High protein
No carbonation (no bubbles)
Low calories
All natural ingredients
OR tick the box here if none of these elements are important to
you.
9) How likely is it that you would buy a tea-based energy drink?
Won’t Probably Neutral Might
Will definitely
purchase won’t purchase
purchase purchase
1 2 3
4 5
10) How likely is it that you would buy a fruit juice-based
energy drink?
Won’t Probably Neutral Might
Will definitely
purchase won’t purchase
purchase purchase
1 2 3 4
5
11) What is your email address? We require this information so
that we can notify you if you win
the prize.
Thank you for participating in this questionnaire.
We will contact you in the event that you win the prize.
APPENDIX C - Research Timeline October/November 2011
Task name:
Oct-
03
Oct-
10
Oct-
17
Oct-
24
M T W T F S S M T W T F S S M T W T F S S M T W
Undertake secondary research
(current consumer needs/market
trends)
Set research question and
objectives
Determine research design
Data collection methods
Plan method of administration
Determine sampling technique
Research potential limitations
Consideration of ethical issues
Construct questionnaire
Post screening survey
Check screening survey links
work
Sort responses and compile
database
Conduct pilot study
Evaluate and finalise
questionnaire
Task name
Oct-
31
Nov-
07
Nov
-14
T F S S M T W T F S S M T W T F S S M T W T F
Create online web link
and check it works
Send out formal
questionnaire
Monitor incoming
submissions of
questionnaires
Thank respondents
Encode data into SPSS
Analyse data
Evaluate results, conclude
findings
Prepare report
Present findings to
relevant stakeholders
1
Group Final Research Project
2
Table of Contents
Problem Definition
...............................................................................................
.......................... 3
Overview of The Coca-Cola Company
................................................................................... 3
Background to the
problem...................................................................................
.................. 4
MDP:
...............................................................................................
.................................................. 5
MRP
...............................................................................................
................................................... 5
MRO’s
...............................................................................................
................................................ 5
Rationale of the MRO’s
...............................................................................................
............... 5
Method
...............................................................................................
................................................. 6
Research Design
...............................................................................................
........................... 6
Method of Administration
...............................................................................................
......... 7
Sampling Technique
...............................................................................................
.................... 8
Evaluation
...............................................................................................
........................................... 9
Ethical Considerations
...............................................................................................
............... 9
Potential Limitations
...............................................................................................
................ 10
Timeline
...............................................................................................
........................................ 11
Rational Link to MRO’s
...............................................................................................
............. 11
Appendix
...............................................................................................
........................................... 12
One
...............................................................................................
.................................................. 12
Focus Group – Moderators Guide
............................................................................................
12
General Introduction
...............................................................................................
................ 12
Directions
.................................................................................. .............
...................................... 12
Group Interaction
...............................................................................................
................................. 12
Game – “Fact or Fiction”
...............................................................................................
.................... 12
Dialogue of required topics to cover
.................................................................................. 13
Closing Questions and Answers
...............................................................................................
...... 16
Reference List
...............................................................................................
.................................. 17
3
Problem Definition
Overview of The Coca-Cola Company
The Coca-Cola Company (TCCC) is the world’s largest
beverage company and operates
in more than 200 countries (The Coca-Cola Company, 2011).
TCCC has more than 3,500
beverage products and manufactures concentrate, beverage
bases, and syrups and sells
these ingredients to bottling operations(The Coca-Cola
Company, 2011). Marketing
activities primarily consist of print and televised
advertisements, online programs,
retail store displays, sponsorships, contests and package design
(The Coca-Cola
Company, 2011). The focus of TCCC is on the creation of
beverages and marketing them
in order to effectively meet the diverse and dynamic needs and
desires of consumers
globally (The Coca-Cola Company, 2011). TCCC prides itself
on being innovative and
claims that this is what sets them apart from their competitors
(The Coca-Cola
Company, 2011).
TCCC is close to world dominance of the soft-drink beverage
industry (Chaurasia, 2005).
In the U.S.A TCCC captures 44 per cent of the market compared
to Pepsi’s 31 per cent, it
also outperforms Pepsi 3 to 1 overseas and boasts the world’s
five leading soft-drink
brands (Chaurasia, 2005). Pepsi is still a fierce competitor to
TCCC and is now
emphasising its efforts abroad by focusing on emerging markets
such as China, India
and Indonesia (Chaurasia, 2005). These markets comprise of
half the world’s total
population (Chaurasia, 2005). With their young demographic,
exploding incomes and
underdeveloped soft-drink market they represent major potential
for TCCC and Pepsi
(Chaurasia, 2005).
4
Background to the problem
Few brands can boast the long term success of TCCC
(McElhatton, 2011). Now
celebrating its 125th anniversary there are many aspects of
TCCC to admire:
idiosyncratic packaging, global distribution and consistent
advertising (McElhatton,
2011). However, there are many challenges in the global
marketplace (Washinski,
2011) and TCCC’s other beverage products have not matched
the popularity of its core
product; Coke (McElhatton, 2011). TCCC’s mission is to
deliver long-term sustainable
growth and value for stakeholders (Washinski, 2011) and its
principal marketing
challenge is concerned with maintaining consumers’ attention
(McElhatton, 2011).
TCCC was an international brand by 1900 and by 1926 created a
“Foreign Department”
in order to distribute Coca-Cola globally (Daft,2000). This was
regarded highly
successful and TCCC was a very successful global corporation
following the Second
World War (Daft, 2000). TCCC claims this success was
determined by their locally
minded attitude and complimented by a decentralised business
model
whereresponsibility was held solely with the managers in the
individual organisations
(Daft, 2000). During the mid 1980’s TCCC began to move to
more centralised operations
sanctioning more efficient services and reduced costs (Daft,
2000). Eventually, the rapid
pace and uncertainty of global markets combined to create a
“second wave of
globalisation” (Daft, 2000:p607). Various societies and
governments now respond to
globalisation with hesitance, and guard their politics, culture
and brands from overseas
threats (Daft, 2000). Following all the benefits from TCCC’s
initial wave of globalisation,
they had undermined their image of being a truly local brand
which resulted in
decreased volume growth and a drop in revenue (Daft, 2000).
5
MDP:
Should TCCC introduce a new product to increase their market
share in the beverage
industry?
MRP
What are consumers’ attitudes towards TCCC’s current product
range?
MRO’s
1. To explore consumers’ attitudes towards TCCC’s current
product range.
2. To compare consumers’preference of the TCCC’s current
product range
to competitors in the beverage industry.
3. To determine what attracts consumers’ to TCCC’s product
range.
Rationale of the MRO’s
This research is concerned with TCCC’s competition in the
global marketplace and is a
situation analysis of TCCC in order to clarify a potential
problem and whether
introducing a new product will be a success. Exploratory
research can indicate which
product TCCC should introduce to its product range and the best
ones to pursue
(Zikmund et al., 2007). This research is useful to gauge future
direction for TCCC in
order to rectify the research problem (Zikmund et al., 2007).
6
Method
Research Design
This report will be conducting exploratory research to
understand consumer’s attitudes
towards TCCC’s current product range, their preferences
between TCCC and
competitors and what attracts them towards these products.
Exploratory research
provokesfurther understanding of a marketing concept and
crystallises a problem that
is qualitative, rather than providing a quantitative measurement
(Zikmund et al.,
2007).Qualitative research will enable TCCC to achieve these
objectives.
According to Ruyter and Scholl (1998, p8) “Qualitative
research does not measure, it
provides insight.This insight can be gained through a process
consisting of analysis and
meaningful integration of views expressed by respondents”
Exploratory research has the potential to uncover potential
elements of the TCCC
current product range that are deemed unfeasible (Zikmund et
al., 2007).
7
Method of Administration
The method of administration that will be employed for this
qualitative research is a
focus group (FG).
Greenbaum (1988, p10) defines a focus group to be:
“A focus group consist of a discussion about a topic of
particular interest to a client
organization amongst eight to ten people led by a trained
moderator.”
A FG is an unstructured, free-flowing group interview, whereby
the relevant research
topic is discussed amongst the respondents (Zikmund et al.,
2007). The moderator
leading the group needs to be highly skilled in moderating as
well as having a thorough
understanding of the topic being discussed (Zikmund et al.,
2007).
The moderator’s role in a FG is vital. They are to guide, but not
lead, the group
discussion into relevant topic areas relevant to the current
research problem (Zikmund
et al., 2007). The moderator should become familiar with the
different personalities in
the group before progressing to the relaxed discussion. This
enables the moderator to
gage which personalities may require more ‘probing’ then other
(Zikmund et al., 2007).
The probing technique requires the moderator to ask further
questions to
produceadditional information from respondents (Zikmund et
al., 2007).
A FG technique was selected for TCCCsresearch design to
provide the company with
insight into consumer’s attitudes towards theirs and competing
products and to
generate potential product ideas and company direction. The
relaxed structure of
questioning and the free flow of conversation and idea
generation made it an ideal
choice for TCCC to thoroughly explore topic areas. Similarly,
the technique allows for
numerous topic areas to be discussed, for example, TCCCs
entire product range
compared to competition.
Please see appendix one for TCCC moderators guide.
8
Sampling Technique
TCCC has such a diverse range of consumers therefore the
sample frame for the
research will be from the yellow pages in Newcastle Australia.
According to Fletcher
and Crawford (2011) Newcastle has similar characteristics to
the average of Australia.
To obtain a realistic indication of the population the sample
technique will be
probability sampling and the sampling procedure that will be
used will be stratified
sampling. It involves selecting strata of the population, which
are mutually exclusive
from one another. Morgan (1996) states that in regards to focus
groups segmenting the
sample, therefore selecting strata, can generate discussion of
participants who are
similar to each other and it can build a comparative dimension
to the project, such as
data analysis. This can include segmenting the sample by age
and sex. Participants may
feel more comfortable in the focus groups with people of the
same sex and age. The
Focus group for TCCC will be separated into the strata of both
sex and age. Males and
females from the ages of 16-54 will be target population
participating in the focus
groups in order to discuss attitudes towards TCCC and
competitors. The strata’s will be
proportionate to the population, so that it is a true
representation of the population.
This form of sampling will be effective in generating discussion
on attitudes towards
TCCC and its competitors.
9
Evaluation
Ethical Considerations
Through conducting market research there are several ethical
issues that it raises which
the TCCC need to consider and monitor. Michaelides and Gibbs
(2006) identify that the
issue with ethics in market research revolves around the
relationship between the
general public, respondent, client and the researcher. The
marketing research process is
focused on creating knowledge that consumers can end up
becoming a tool used for
increasing consumption. They also identify that ethics need to
not just be applied to the
outcomes but the ethics of the outputs as well. This means that
TCCC should not take
advantage people through market research but they should not
exploit them by creating
needs to increase its profit.
The ethical concerns of focus groups are recognised by Smith
(1995). He identifies that
focus groups do not have close personal involvement and they
are short-term. Focus
groups are interactive and an individual’s input exists in a
social context, sometimes
participants may over share personal information to both the
researcher and
participants. This raises privacy issues between participants.
Another issue is that the
processes can become stressful for participants and the
moderator should be aware of
how they feel after the session. The researcher should not put
the participants in a
harmful situation, both physical and psychological.
10
Potential Limitations
A potential limitation of this research technique is the lack of
generalizability of the data
collected from the FGs, to the Australian population. Whilst the
sampling technique
employed does try to overcome this, the nature and small size of
a focus group mean
that the results will not translate to the entire population.
(Zikmund et al., 2007)
Kristy & Wood (1999, p189) “Unlike quantitative research,
much reliance has to be
placed on the researcher's interpretation of the data collected,
rather than on the
suitability or robustness of a particular technique of statistical
analysis.”
The subjective nature of the FG is a foundation for potential
limitations in the research.
Researcher and moderator bias will act as a potential limitation
in this research design.
The predispositions they process will influence how they
interpret the data and thus the
results inferred from this data may not be completely accurate.
Smithson (2000, p 105) proposes “Focus groups, then, should
not be analysed as if they
are naturally occurring discussions, but as discussions occurring
in a specific, controlled
setting.”
This provokes the idea that while many marketers view a focus
group to be analysed as
a free flowing, natural conversation, it is actually somewhat
artificial and the data
collected from here should be treated accordingly. There is the
potential,the views and
opinions of the participants will not be a true and accurate
representation of their
attitudes. Participating respondents may feel pressured to
provide responses they
assume the moderator wishes to hear, however these responses
may not be aligned to
their true opinions.
Respondents in the focus group will naturally possess different
personality types
(Zikmund et al., 2007). The stronger, more dominant
personalities in the group can
prove to be intimidating to other respondents and so deter the
‘shyer’ respondents from
contributing.
Greenbaum (1988) raises the concern of group conversation
being skewed by the
opinion of the dominant respondent. A group ‘norm’ may
develop and respondents may
feel pressure to comply with this norm rather than to voice their
different opinion. In
this case the data collected will be inaccurate (Greenbaum,
1998).
11
Timeline
Step 1: Defining the research
Step 2 & 3: Research Design and Sampling
Step 4: Data Collection
Step 5: Data Preparation and Analysis
Step 6: Report Preparation and Presentation
Rational Link to MRO’s
The MRO’s will investigate consumer attitudes towards
products in the beverage
industry. Discussion between the samples in the focus group on
desirable and
undesirable product characteristics will be helpful in shedding
light on consumer tastes.
This will be constructive in determining if TCCC should
introduce a new product into
the highly competitive market. The different age groups may
have dissimilar wants and
needs, which can impact on their attitudes towards specific
products.
12
Appendix
One
Focus Group – Moderators Guide
General Introduction
Good Morning and welcome. My name is Jane Doe and I will be
conducting the focus group today on
behalf of TCCC.
Thank you all for joining us. The aim of today is to create
discussion and gain feedback (positive and
negative) with regard to the TCCC and their competitor’s
current product ranges. Your feedback and
suggestions will enable TCCC to improve the current product
range and provide direction for our
future.
Directions
Over the next 2 hours I will be recording the discussion. I
encourage you all to contribute as much as
possible as we value all the feedback, both positive and
negative.
Group Interaction
Allow the group members to move around the room, make
sociable small talk and consume
refreshments and snacks provided. The moderator can use this
time to identify participant’s
personality types, i.e. “shy” and “dominant” personalities.
Game – “Fact or Fiction”
Each group member is to write down one true statement and one
false statement about themselves.
Participants take it in turn to read out their two statements. The
rest of the group guesses which
statement is the “fact” and which is “fiction.” The participant
then reveals if the rest of the group
guessed correctly.
13
Dialogue of required topics to cover
Soft Drinks – TCCC
products.
o Taste? Why / Why not?
o Price? Why / Why not?
o Packaging? Why / Why not?
o Beverage size? Why / Why not?
consideration? Why / Why not?
factors affects your purchase decision of TCCC soft
drinks?
Soft Drinks – Pepsi
products.
o Taste? Why / Why not?
o Price? Why / Why not?
o Packaging? Why / Why not?
o Beverage size? Why / Why not?
consideration? Why / Why not?
affects your purchase decision of Pepsi soft
drinks?
Soft Drinks
Energy Drinks– TCCC
products.
o Taste? Why / Why not?
o Price? Why / Why not?
o Packaging? Why / Why not?
o Beverage size? Why / Why not?
gar content an important
consideration? Why / Why not?
drinks?
14
Energy Drinks – Competition
purchase?
o Taste? Why / Why not?
o Price? Why / Why not?
o Packaging? Why / Why not?
o Beverage size? Why / Why not?
ugar content an important
consideration? Why / Why not?
Energy Drinks
and of energy drink do you prefer? Why?
Sports Drinks– TCCC
products.
o Taste? Why / Why not?
o Price? Why / Why not?
o Packaging? Why / Why not?
o Beverage size? Why / Why not?
consideration? Why / Why not?
hase decision of TCCC sports
drinks?
Sports Drinks – Competition
o Taste? Why / Why not?
o Price? Why / Why not?
o Packaging? Why / Why not?
o Beverage size? Why / Why not?
consideration? Why / Why not?
decision of these sports
drinks?
15
Sports Drinks
Tea – TCCC
o you like / dislike about each of their products?
o Taste? Why / Why not?
o Price? Why / Why not?
o Packaging? Why / Why not?
o Beverage size? Why / Why not?
ant
consideration? Why / Why not?
Tea - Competition
brands.
bout each of their products?
o Taste? Why / Why not?
o Price? Why / Why not?
o Packaging? Why / Why not?
o Beverage size? Why / Why not?
consideration? Why / Why not?
of tea?
Tea
Nutrient / Vitamin Water (NVW) – TCCC
o Taste? Why / Why not?
16
o Price? Why / Why not?
o Packaging? Why / Why not?
o Beverage size? Why / Why not?
consideration? Why / Why not?
Nutrient / Vitamin Water - Competition
brands.
o Taste? Why / Why not?
o Price? Why / Why not?
o Packaging? Why / Why not?
o Beverage size? Why / Why not?
consideration? Why / Why not?
of NVW?
Nutrient / Vitamin Water
General
affect your purchase decision?
portant is the
product’s:
o Eco-friendliness. Why / why not?
o Packaging. Why / why not?
Closing Questions and Answers
Recap all topics and opinions that were discussed.
Does anyone have any questions, queries or further comments
relating to todays topics?
This concludes our group discussion for today. Thank you for
your time and opinions; they are highly
valued by TCCC.
17
Reference List
Chaurasia, S. (2005), A Comparative Study of Coke and Pepsi.
Available from:
http://www.scribd.com/doc/42433934/Comparative-
StudyCOCO-COLA-vs-
Pepsi[Accessed: August 23, 2011].
Christy, R., & Wood, M., (1999) Researching Possibilities in
Marketing Qualitative Market Research:
An International Journal 2(3) p 189-196
Daft, D.N. (2000), "Globalization: Connecting with consumers",
Vital Speeches of the Day, pp. 606-
608.
Fletcher, R. & Crawford, H.(2011). International Marketing: An
Asia-Pacific Perspective 5
th
ed.
Pearson, Australia: Frenchs Forest
Greenbaum, T.L., (1988) The Practical Handbook and Guide to
Focus Group Research, Lexington
(Massachusetts): Lexington Books
Jannarone, J. (2011), "Pepsi-Coke Wars Bubbling Back to
Surface", The Wall Street Journal, Jul 25,
p.10.
McElhatton., N. (2011), "Coca-Cola's life lessons", Marketing,
pp. 25.
Michaelides, P. & Gibbs, P. (2006). ‘Technical skills and the
ethics of market research’.Business
Ethics: A European Review, 15(1): 44-52.
Morgan, D. L. (1996).‘Focus Groups’.Annual Review of
Sociology,22:129–52
Rosenberger, P.J., (1996) Focus Groups: An Introduction for the
Uninitiated Marketing Group,
University of Newcastle
Ruyter, K.D., & Scholl, N., (1998) Positioning qualitative
market research: reflections from theory and
practice Qualitative Market Research: An International Journal
1(1) p 7-14
Smith, M. W.(1995). ‘Ethics in Focus Groups: A Few
Concerns’. Qualitative Health Research, 5(4):478-
486.
Smithson, J., (2000) Using and Analysing Focus Groups:
Limitations and Possibilities International
Journal of Social Research Methodology 3(2) p 103-119
The Coca-Cola Company (2011), The Coca-Cola Company
Profile. Available from:
http://www.thecoca-
colacompany.com/ourcompany/innovation_products.html[Acces
sed: August 17, 2011].
Waschinski, G. (2011), "Coke celebrates 125 years of being 'the
real thing' ", The Sydney Morning
Herald, May 8, p.27.
Zickmund, W. G., Ward, S., Lowe, B. &Winzar, H. (2007),
Marketing Research,Cengage Learning,
Melbourne, p.60-80
Assessment 2 - Research Proposal Part B: Final Research
Proposal Assessment Type Written Assignment Purpose Your
group has been asked to design a marketing research project for
a product of your choice. Lately the product has not been
performing well. You need to develop a marketing research
proposal that identifies the marketing problem and the steps that
will enable you to recommend a marketing decision to the
products management. The proposal must outline the steps in
the research process and the rationale for using them. It must
clearly communicate exactly what information will be obtained,
where it will be obtained and how it will be obtained.
The topic of the project: Elf Cosmetic www.elfcosmetics.com
Your Final Research Proposal should include:
1. Problem Definition
· A brief overview of the product/brand
· Background of the problem (justify the need for the research)
· A clear statement of the MDP and MRP.
2. Method
· Research Design (exploratory, descriptive, causal)
· Method of Administration including Data Collection Form (for
example, questionnaire, moderators guide)
· Sampling Technique
3. Evaluation
· Ethical considerations
· Potential limitations
· Timeline
Word Count: 2000 words max
Cite the references and use APA Referencing Guide
Need more than 10 references and need to do questionnaire,
moderator guide and timeline for appendix
PS: I will be uploading the sample assignment for reference
purpose (please don't copy as the topic is different)

MKTG2010 Research Proposal Marking Schedule Yo.docx