SlideShare a Scribd company logo
go.bluewaterbrand.com/GO
go.bluewaterbrand.com/GO
Special Agent:
MaK Wangsness*
2
Digital Marketing Manager
go.bluewaterbrand.com/GO
Special Agent:
Craig Boyte
3
Director of Digital Strategy
go.bluewaterbrand.com/GO
1. You Didn’t Devise a
Successful Strategy
4
go.bluewaterbrand.com/GO
5
Set goals and expectations!
go.bluewaterbrand.com/GO
6
Decide how you will measure your success.
go.bluewaterbrand.com/GO
7
Franchise Grand Openings are not
just one day – it’s a process!
2. You Forgot to Do
Surveillance & Scout
Your Territory
8
go.bluewaterbrand.com/GO
9
Know more than just the basic
demographics of the community
your business is located in…
go.bluewaterbrand.com/GO
10
Research the competition
around your store.
go.bluewaterbrand.com/GO
11
Invite influential community members.
go.bluewaterbrand.com/GO
3. You’re Not Using Your
Marketing Secret Weapons
12
go.bluewaterbrand.com/GO
13
Remember the Basics:
• Plan and stick to your budget
• Keep consistent messaging with
everything involved in your
Grand Opening
go.bluewaterbrand.com/GO
14
• Includes an actionable timeline of
marketing initiatives you can use in
your own Grand Opening!
go.bluewaterbrand.com/GO
go.bluewaterbrand.com/GO
Get the Infographic 
Franchise Grand Openings:
Your Marketing Secret Weapons
Marketing Secret Weapons
15
• Smart Mail & Best Practices:
– Do several mail drops
• Start with a big awareness push
• Get more targeted as your Grand Opening gets
closer
go.bluewaterbrand.com/GO
Marketing Secret Weapons
16
• Earned Media:
– Create publicity
– Use social media ads
– Write a press release for cost
effective awareness
go.bluewaterbrand.com/GO
Marketing Secret Weapons
17
• Digital Marketing Channels:
– Banner ads
(Can be targeted at a zip code level)
– Pandora ads
(Target by age, gender, location & genre)
– PPC
(Helps you in online search)
go.bluewaterbrand.com/GO
Marketing Secret Weapons
18
• Local Broadcast:
– A great channel to use if you have the
budget for radio and TV ads
go.bluewaterbrand.com/GO
Marketing Secret Weapons
19
• In-Store Print & Promotions:
– Use signage and flyers so
visitors know and understand
what you offer
– Contests and sweepstakes
• Creates excitement so visitors to stay longer
• Allows you to collect visitor information
go.bluewaterbrand.com/GO
4. Your Plan is Too Rigid
20
go.bluewaterbrand.com/GO
21
Be flexible in your franchise
Grand Opening Plan.
Every market is different!
go.bluewaterbrand.com/GO
22
Your Franchise Grand Opening is a “Test &
Learn” opportunity for future local
marketing!
A+
go.bluewaterbrand.com/GO
5. You’re Not Prepared
for Grand Opening Day
23
go.bluewaterbrand.com/GO
24
Remember:
This is the customers first
impression of your store.
go.bluewaterbrand.com/GO
25
Train your staff!
• Products and you offer
• How to assist customers
go.bluewaterbrand.com/GO
26
Make sure on your Grand Opening
day you are fully staffed!
• Keep wait time to a minimum.
• Give customers a great experience!
go.bluewaterbrand.com/GO
27
Have refreshments and
entertainment for your new
customers to enjoy!
go.bluewaterbrand.com/GO
28
Educate your customers on promotions
and what your store can offer them
go.bluewaterbrand.com/GO
6. You Didn’t Track
Your Success
29
go.bluewaterbrand.com/GO
30
Measurement is key!
• What will you measure?
• How will you measure it?
go.bluewaterbrand.com/GO
31
Get a baseline from other locations and
corporate about what kind of numbers they
have had with Grand Openings.
go.bluewaterbrand.com/GO
32
Track your success by
– Traffic - # of visits/week
– Coupon Redemption - # of services/day
– Microsites - # of sign ups
@
go.bluewaterbrand.com/GO
7. You Don’t Know
What to Do Next
33
go.bluewaterbrand.com/GO
34
Collect email opt-ins for coupons, offering
a discount for their next visit, or including
them in a loyalty program.
@
go.bluewaterbrand.com/GO
35
Take your hard work from
building up to the Grand
Opening and keep it going!
go.bluewaterbrand.com/GO
36
Don’t be afraid to ask for help…
P.S. Bluewater has been doing Grand
Openings for over 15 years, and we’re here to
help your franchise grow!
go.bluewaterbrand.com/GO
37
go.bluewaterbrand.com/GO
Get the Infographic 
Franchise Grand Openings:
Your Marketing Secret Weapons
go.bluewaterbrand.com/GO
Connect with us:
38
facebook.com/bluewaterbrand
Bluewater Inc.
youtube.com/bluewaterbrand bluewaterbrand.com/blog
instagram.com/bluewaterbrand
@BluewaterBrand
go.bluewaterbrand.com/GO

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Editor's Notes

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