Misra,D.C.(2009) Change Management For E Government 24.10.2009

Change Management for E-government by Dr D.C.MISRA

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

Importance of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

What is proposed to be covered? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

I. Definition ,[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

II. Dimensions of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

III. Types of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

IV. Models of Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

1. 7S Model ,[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

7S Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

2. PESTEL Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

3. Five Whys ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

4. Theory of Constraints ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

5. Forced Field Analysis ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

Forced Field Analysis ,[object Object],[object Object],[object Object],[object Object],Source: Iles and Sutherland 2001 © Dr D.C.Misra 2009 October 24, 2009

6. The CEC Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

The CEC Model ,[object Object],Commitment Enrolment Genuine Compliance Formal Compliance Grudging Compliance Non-compliance Apathy Figure: Commitment-Apathy Continuum Source: Based on Iles and Sutherland 2001 © Dr D.C.Misra 2009 October 24, 2009

7. Business Process Reengineering ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

8. Beckhard and Harris Change Model ,[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

Beckhard and Harris Change Model ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

9. The ADKAR Model ,[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

10. Change Management Iceberg ,[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

Change Management Iceberg ,[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

V. Change in Government ,[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

Change in Government ,[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

VI. Change due to E-government ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],© Dr D.C.Misra 2009 October 24, 2009

Misra,D.C.(2009) Change Management For E Government 24.10.2009

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Misra,D.C.(2009) Change Management For E Government 24.10.2009