presentation on the management information system of Ziauddin hospital

1. By: Amanullah Khan Jadoon
Reg. no : 25729
Section: Tues. 8:45-11:30
Instructor: Mr Adnan Fuzail

2. Ziauddin Hospital
Introduction of the founder:
Dr. Sir Ziauddin Ahmed former Vice Chancellor & Rector of Aligarh Muslim
University was an eminent mathematician, atop educationist and above all
a very great humanitarian and benefactor of the Muslims of Indo Pakistan
Subcontinent. He has left indelible mark on our education system and our
nation owe him a great deal.

3. Ziauddin Hospital
Introduction of the hospital:
 The Dr. Ziauddin Group of Hospitals is one of the largest groups in Pakistan,
which is functioning under Dr. Ziauddin Trust. The hospitals provide medical
treatment and care.
 Five hospitals operating across Karachi totaling over 600 beds provide medical
care. Keeping pace with latest diagnostic technologies and medical and surgical
treatment. Departments of Diagnostic Imaging and Nuclear Medicines. The
hospital have one of the Radiology & Diagnostic Imaging Departments in Pakistan.
 The services provided at hospital are X-Ray and Ultrasound, MRI, CT scan, Digital
Subtraction Angiography, Colour Doppler Mammography and Interventional
Radiology.

4.  The Nuclear Medicine Centre at the North Nazimabad and Clifton campuses are
equipped with the latest Analogue and Digital Gamma Camera and the Pakistan Atomic
Energy Commission licenses both centres. The North Nazimabad centre was the first
nuclear medicine facility in the private sector. The nuclear medicine services provided
include: Bone Imaging, Thyroid Scan, Brain Scan / SPET / PLANAR, Cerebral Perfusion
Studies, Thallium or Tetrofosmin Spect Myocardial Perfusion Study, Gated Cardiac Spect
and Radioisotope Ventriculography for ejection fraction, Liver and Hepatobiliar Imaging,
Renal Study (DTPA, DMSA), infection Imaging, Thallium / Tetrofosmin scan in
malignancies, Bone Marrow Imaging with Nanocolloid, GI Bleeding and Detection of
Ectopic Gastric Mucosa, Scintimammography with TC Terofosmin scan for the detection
of Breast Cancer and Radioisotope treatments of Toxic Goiter Thyroid Cacer,
Painfulbone Secondaries, Polycythemia and Haemophiliac Joint.
 The Department of Surgery is a modern tertiary care facility catering to the needs of the
city as well as other regions. Consultant surgeons trained in institutions of UK and USA
with experience in urology, endocrine and gastrointestinal surgeries manage the
department. Beside routine surgeries a specialized endoscopic surgery unit in urology
and general surgery is operational with a record of success in gallbladder and prostate
surgeries. A dialysis unit is also available with separate unit catering to Hepatitis B&C
positive and HIV positive patients. Emergency services are provided round the clock.
Peritoneal dialysis is facilitated for patients unstable for hemodialysis.

5.  The Department of Medicine, along with endocrinologist, caters to a wide
spectrum of conditions supported by intensive care unit(ICU).
 The Department of Obstetrics and Gynaecology – a 24-hour service to deal with
emergency obstetrical problems has been established.
 The Department of Cardiac Surgery is operational since 1999 and caters to variety
of Cardiac Surgical Cases.
 The Department of emergency care through highly incompetent casualty staff with
a 24-hour backup of cardiologists and Coronary Unit. Echo Colour Doppler along
with routine ECG and exercise prompt diagnosis. The Department is staffed with a
team of cardiologists that provide 24-hour services to the patients.
Dr. Ziauddin Hospitals Campuses:
• Cancer Hospital, Block-B, North Nazimabad.
• Dr. Ziauddin Hospital, Shahrah-e-Ghalib, Clifton.
• Dr. Ziauddin Hospital, Behind KPT Hospital, Keamari.
• Dr. Ziauddin Hospital, Block III, Gole Market, Nazimabad.
• Dr. Ziauddin Hospital, Block-B, North Nazimabad.

6. TARGET
Keamari Campus : This description includes the
following steps
1. Planning
2. Controlling
3. Decision making
4. Feed backs/ Generating Reports

8. Planning(Patient’s Protocol)
In this campus there are two main departments
that entertain patients
1. E.R (emergency):
• is open or available/accessible 24/7
• the doctors that attend the patients are
C.M.O (casualty medical officer) or his
associates may be M.B.B.S , trainee ,F.C.P.S
and H.O (house officer).

9. 2. O.P.D (out patient department):
• is open or available/accessible in different
timings and they vary e.g 9am-12pm ,2-
5pm,6-10pm.
• the doctors that attend the patients are
private consultants.

10. Controlling (Admission)
This process starts from initial fees, and there are
two categories in patients i.e;
1. Private patient: he just pay the admission fees
and meetup with the admission requirements
and is eventually allotted with room/common
ward for his treatment.
2. Patients on Panel : this patients is associated
with private or a government
firm/sector,holding a health card,he represent

11. that card to I.P.D(in-patient department)
counter or company counter,after approval
from the particular company ,it is further
processed and the panel patient is provided
with a yellow card from the hospital ,his
payments are to be done via that card .
• After getting fees paid ,the hospital gives a slip
to the patient and also issues a file of medical
record which is updated in M/R Department.

12. • When the payment of PKR 3000 is made at
the admission time by any patient,he can avail
these services for 7 days, that includes:
1. Medicine/pharmacy access.
2. Doctor checkup/treatment.
3. Food
4. Laboratory tests

13. Decision making(employment)
The main areas where job is needed in Ziauddin
Hospital are:
ZHK
O.P.D
Pharmacy I.T
H.R

14. The hospital has to maintain these on
regular basis
.
Profiles Letters
Salary Cards
Time office

15. Applying for job
For example ; if a certain person comes for a job
of O.P.D attendent , he has to submit his C.V
(curriculum vitae) in the BOX ,after being
reviewed by his C.V ,that person/applicant will
be called for conducting a interview by the
concerning members;
D.M.S
H.R
manager
Faculty
manager
H.O.D

16. 1. D.M.S (Directorate of Medical Services)
2. H.R manager (human resource)
3. Faculty manager
4. H.O.D (head of department)
For every job appointment D.M.S and H.R.M will be
conducting interview , their presence is a must,
well as concerned for Faculty and H.O.D the
related managers shall conduct an interview ,

17. For e.g : if a job comes for a pharmacy then in
Faculty manager and H.O.D will include
doctors like Director of Pharmacy , and so on
for other fields .
Other job opportunities are in :
Accounts
I.T
Front office/reception

18. Pharmacy
Cash counter
Corporate billing
The management has set a salary criteria
according to employee’s education/
qualification , that is discussed as :
Graduate salary
(15 to 18k)
Intermediate
salary (10 to 13k)
Matriculate salary
(6 to 8k)

19. Favors from hospital to its employees
 O.P.D
 Consultancy
 E.R
 Admission
 Doctor’s fee
 Tools
 Lab (tests,medicines)

20. • These listed favors are available on 50% OFF
only for the lower managers including :
o Ward staff
o O.P.D attendent etc
• But the middle or top managers have to pay
full amount against the services , these
members include:
o Managers
o H.O.D etc

21. Feed back (Generating reports)
• In this campus all the information is processed
and manipulated on Microsoft Visual Basic
6(VB-6), Visual Basic is a third-generation
event-driven programming language and
integrated development environment (IDE)
from Microsoft for its COM programming
model first released in 1991. Microsoft
intended Visual Basic to be relatively easy to
learn and use.

22. Work done on VB software
• Basic
• E.R
• Reception
• Cash flow
• M.R (medical record department)
• OPD (cash counter)
• Laboratory

23. • X-ray (radiology)
• Corporate billing
• Audit
• Nursing (lab reports)
This software manipulates info in Medical record for
private patients/companies and Corporate billing
evolves with K.D.L.B (Karachi Dock Labour Board)
KDLB is responsible for labour relations between
employees and the Karachi Port Trust and it is affiliated
with Ziauddin hospital (keamari campus).