A review of the management information systems at Apollo Hospitals.

1. Touching Lives
Apollo Hospitals
Darshit Paun 20131010
Muzaffar Khan Waris 20131024
Parth Shukla 20131031
Sunjeet Biswal 20131053
Swapnil Rayjada 20131054
Vikas Gupta 20131058
MIS Group Project

7. • Information systems forms a backbone of AHPL to operate 19 hospitals,
a network of other care sites, and international and commercial ventures.
• Setting up a separate server for every application, and its servers.
• Managing information across different versions of UNIX, and windows.
Business Problem

8. • Designing the system to be followed in all the departments in
computerized environment.
• Designing the software for all the Specialty Doctors for e-prescriptions
and e-medical records from the day one of the starting of the hospital.
• Customization and Testing the Software to run live without extensive
parallel-run.
• Training to more than 500 users about the system followed in healthcare
industry and then how to use the computerized system.
• Making live from the day of integration into the hospital.
• Complete Electronic Patient Record.
• Fully integrated front office and back office operations.
Challenges in Implementation

9. Apollo Hospitals
Front Office
Module
Electronic
Patient
Medical
Record
Module
Diagnostic
Modules
Inventory &
Pharmacy
Management
Finance &
Budgeting
HR & Payroll
Ancillary
Module
MIS
Admin
Module
Modules Required

10. Front Office Modules
Enquiry
Patients
Registration
Appointment
Management
OPD Billing &
Collection
Management
In Patients
A/D/T
Management
Orders Entry
Management
In Patients
Billing & Cash
Collection
Front Office Modules

11. MIS Module
Info on Revenue
Info on Doctor’s
Performance
Info on
Departments’
Performance
Info on
Hospital’s
Performance
Info on Cost
v/s Budget
Analysis
Info on
Payables &
Receivables
MIS Modules

12. Inventory & Pharmacy Management
Inventory &
Pharmacy
Management
Purchase
Management
Material &
Department
Inventory
Management
Drug Stores &
Pharmacy
Management

13. • Centralized Database
• Reduced Patient Waiting Time for Appointment and Billing
• Reduced Patient Waiting time at Pharmacy for collection of medicines
• Reduced time for diagnostic Result preparation by directly capturing the data from
machines
• Patient Records available in the hospital and can be referred by any consultant anytime
from any location
• On-line Statistical Data is available to Middle and Top Management for Decision Making
• Financial Data available at any given point of time
• Human Resource data available on-line for taking any decision on Manpower available
and manpower required
• On-line MIS available on Revenue, Patient Statistics, Doctors Performance, Department
Performance, Financial Data on Budget Vs. Actual, etc for Management decision
Benefits