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Affective Interaction with Avatars
23 Sep 2015, AAL Forum 2015, Ghent, Belgium
Andreas Stainer-Hochgatterer (AIT)
Miraculous-Life
Miraculous Life for elderly Independent Living (STREP No. 611421)
 Design, develop and evaluate an innovative user-centric
technological solution, the Virtual Support Partner (VSP),
attending to the elder (65+) daily activity and safety needs,
while the elder goes about his normal daily life.
Key Data:
Start Date: 1st Dec 2013
Duration: 36 months
Budget: EUR 4.195.276
Funding: EUR 3.320.457
Miraculous-Life
Miraculous Life for elderly Independent Living (STREP No. 611421)
Miraculous-Life
Miraculous Life for elderly Independent Living (STREP No. 611421)
 Virtual Characters with properties as humans in face-to-face
conversations (CASSELL, 2000)
◦ Ability to recognize and respond to verbal and non-verbal input
◦ Ability to generate verbal and non-verbal output such as mouth
movements, eye movements, head movements, hand gestures,
facial expressions, and body posture
◦ Ability to deal with conversational functions such as turn taking,
feedback, and repair mechanisms
◦ The ability to give signals that indicate the state of conversation,
as well as to contribute new propositions
 Up to now avatars monotonous and soon “boring”
 ECAs can improve interaction in AAL environments
Miraculous-Life
Miraculous Life for elderly Independent Living (STREP No. 611421)
 Older adults are capable of recognizing emotions in facial
expressions of an agent and follow instructions better
 ECAs allow development of affinitive relationships /
companionship
 Might contribute to reduce the feeling of loneliness
 Motivational aspect 
◦ Increased interactions
◦ Increase of activities / services usage
 Move beyond “computer as a tool”
◦ Easy to use, engaging, trustful for older adults
Miraculous-Life
Miraculous Life for elderly Independent Living (STREP No. 611421)
 Stimulate and motivate the elder to remain longer active at
home through a virtual partner support
 Enhance the engagement of the elder in carrying out daily
activities at home through emotional understanding
 Increase the elder’s satisfaction in using the system via a
natural and intuitive way to interact with the system
 Improve quality of life and prolong autonomy of the elder
 Provide benefits on the social level of the elder and also
improve the integrated care processes for elderly care at
home
 Achieve high usefulness of the system for the user through
pilots and related evaluation and assessment
Miraculous-Life
Miraculous Life for elderly Independent Living (STREP No. 611421)
Miraculous-Life
Miraculous Life for elderly Independent Living (STREP No. 611421)
 Embodied Conversational Agents
 Dialogue Management
 Emotional Speech Synthesis
 Multimodal Affect and Context Analysis
 Behaviour and Gesture recognition
 Safety ICT-based Services in AAL
 ICT based service solutions for the elderly at home in other
project initiatives
Miraculous-Life
Miraculous Life for elderly Independent Living (STREP No. 611421)
 Miraculous-Life VSP  emotionally-enriched HCI
 Miraculous-Life VSP fuses together
◦ Facial expressions (face reader)
◦ Voice intonation (emotion from speech)
◦ Gestures
◦ + contextual information of the users environment
 3 modes  listening, waiting, talking
 4 emotional states recognised
◦ Anger/disgust, fearful/stressful, sadness, happiness/positive
 7 emotional states/expressions of avatar
◦ Happy, sad, worried, relieved, compassionate (expresses sympathy), directive
behaviour, and neutral
 Mapping is key and based on scientific & domain knowledge
 Computational model of VSP emotions based on Roseman’s model
Miraculous-Life
Miraculous Life for elderly Independent Living (STREP No. 611421)
 Categories: Care & Wellness, Guidance,
Education/Leisure, Safety
Miraculous-Life
Miraculous Life for elderly Independent Living (STREP No. 611421)
Miraculous-Life
Miraculous Life for elderly Independent Living (STREP No. 611421)
 Avatar as interface appreciated by elderly
◦ Older adults voted for human character (and animals)
◦ Caregivers voted for female human character
 Service offers are key (avatar is mediator to the services)
 Speech/audio recognition still tricky in home environments
 Limitations in emotion recognition
◦ Gestures (from older adults) give less information on emotional state
◦ Activity recognition is more beneficial
◦ Training data needed (for target group)
 Dialogue management is key component (high efforts in implementation)
 Balanced interaction between speech & touch interaction needed
 Recognition (objects, etc.) capabilities based on Kinect limited
 Privacy  non-intrusive solutions/systems needed
Miraculous-Life
Miraculous Life for elderly Independent Living (STREP No. 611421)
 Final pre-trials in preparation
 Validation of the system will be realized in two well selected
use cases in two different countries
◦ Zuyderland (formerly ORBIS), NL
◦ MRPS, CH
 Up to 50 elderly and their caregivers will use the system over
a six month period
 System will be delivered as a stand-alone consumer product,
operating on a scalable distributed network of interconnected
PCs, tablets and Kinect devices
 Success indicators will be evaluated (pre/post measurements)
Miraculous-Life
Miraculous Life for elderly Independent Living (STREP No. 611421)
The project Miraculous-Life is co-funded by the 7th Framework
Programme for Research and Technological Development of the European
Commission, within the Call FP7-ICT-2013-10.
Further information: www.miraculous-life.eu
Or visit us on Booth 14 (AIT)…

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Miraculous-Life: Affective Interaction with Avatars

  • 1. Affective Interaction with Avatars 23 Sep 2015, AAL Forum 2015, Ghent, Belgium Andreas Stainer-Hochgatterer (AIT)
  • 2. Miraculous-Life Miraculous Life for elderly Independent Living (STREP No. 611421)  Design, develop and evaluate an innovative user-centric technological solution, the Virtual Support Partner (VSP), attending to the elder (65+) daily activity and safety needs, while the elder goes about his normal daily life. Key Data: Start Date: 1st Dec 2013 Duration: 36 months Budget: EUR 4.195.276 Funding: EUR 3.320.457
  • 3. Miraculous-Life Miraculous Life for elderly Independent Living (STREP No. 611421)
  • 4. Miraculous-Life Miraculous Life for elderly Independent Living (STREP No. 611421)  Virtual Characters with properties as humans in face-to-face conversations (CASSELL, 2000) ◦ Ability to recognize and respond to verbal and non-verbal input ◦ Ability to generate verbal and non-verbal output such as mouth movements, eye movements, head movements, hand gestures, facial expressions, and body posture ◦ Ability to deal with conversational functions such as turn taking, feedback, and repair mechanisms ◦ The ability to give signals that indicate the state of conversation, as well as to contribute new propositions  Up to now avatars monotonous and soon “boring”  ECAs can improve interaction in AAL environments
  • 5. Miraculous-Life Miraculous Life for elderly Independent Living (STREP No. 611421)  Older adults are capable of recognizing emotions in facial expressions of an agent and follow instructions better  ECAs allow development of affinitive relationships / companionship  Might contribute to reduce the feeling of loneliness  Motivational aspect  ◦ Increased interactions ◦ Increase of activities / services usage  Move beyond “computer as a tool” ◦ Easy to use, engaging, trustful for older adults
  • 6. Miraculous-Life Miraculous Life for elderly Independent Living (STREP No. 611421)  Stimulate and motivate the elder to remain longer active at home through a virtual partner support  Enhance the engagement of the elder in carrying out daily activities at home through emotional understanding  Increase the elder’s satisfaction in using the system via a natural and intuitive way to interact with the system  Improve quality of life and prolong autonomy of the elder  Provide benefits on the social level of the elder and also improve the integrated care processes for elderly care at home  Achieve high usefulness of the system for the user through pilots and related evaluation and assessment
  • 7. Miraculous-Life Miraculous Life for elderly Independent Living (STREP No. 611421)
  • 8. Miraculous-Life Miraculous Life for elderly Independent Living (STREP No. 611421)  Embodied Conversational Agents  Dialogue Management  Emotional Speech Synthesis  Multimodal Affect and Context Analysis  Behaviour and Gesture recognition  Safety ICT-based Services in AAL  ICT based service solutions for the elderly at home in other project initiatives
  • 9. Miraculous-Life Miraculous Life for elderly Independent Living (STREP No. 611421)  Miraculous-Life VSP  emotionally-enriched HCI  Miraculous-Life VSP fuses together ◦ Facial expressions (face reader) ◦ Voice intonation (emotion from speech) ◦ Gestures ◦ + contextual information of the users environment  3 modes  listening, waiting, talking  4 emotional states recognised ◦ Anger/disgust, fearful/stressful, sadness, happiness/positive  7 emotional states/expressions of avatar ◦ Happy, sad, worried, relieved, compassionate (expresses sympathy), directive behaviour, and neutral  Mapping is key and based on scientific & domain knowledge  Computational model of VSP emotions based on Roseman’s model
  • 10. Miraculous-Life Miraculous Life for elderly Independent Living (STREP No. 611421)  Categories: Care & Wellness, Guidance, Education/Leisure, Safety
  • 11. Miraculous-Life Miraculous Life for elderly Independent Living (STREP No. 611421)
  • 12. Miraculous-Life Miraculous Life for elderly Independent Living (STREP No. 611421)  Avatar as interface appreciated by elderly ◦ Older adults voted for human character (and animals) ◦ Caregivers voted for female human character  Service offers are key (avatar is mediator to the services)  Speech/audio recognition still tricky in home environments  Limitations in emotion recognition ◦ Gestures (from older adults) give less information on emotional state ◦ Activity recognition is more beneficial ◦ Training data needed (for target group)  Dialogue management is key component (high efforts in implementation)  Balanced interaction between speech & touch interaction needed  Recognition (objects, etc.) capabilities based on Kinect limited  Privacy  non-intrusive solutions/systems needed
  • 13. Miraculous-Life Miraculous Life for elderly Independent Living (STREP No. 611421)  Final pre-trials in preparation  Validation of the system will be realized in two well selected use cases in two different countries ◦ Zuyderland (formerly ORBIS), NL ◦ MRPS, CH  Up to 50 elderly and their caregivers will use the system over a six month period  System will be delivered as a stand-alone consumer product, operating on a scalable distributed network of interconnected PCs, tablets and Kinect devices  Success indicators will be evaluated (pre/post measurements)
  • 14. Miraculous-Life Miraculous Life for elderly Independent Living (STREP No. 611421) The project Miraculous-Life is co-funded by the 7th Framework Programme for Research and Technological Development of the European Commission, within the Call FP7-ICT-2013-10. Further information: www.miraculous-life.eu Or visit us on Booth 14 (AIT)…

Editor's Notes

  1. Emotionally-enriched  recognition of users emotional state and expression of appropriate empathic response Domain knowledge  brought in by care professionals Auch wenn State des users gleich bleibt, kann man zum Beispiel beim 3. Mal direktiver werden… (changed context)
  2. Speech recognition Noise (TV etc.) Dialects Distance to mic
  3. Hand-held and wall-mounted tablets…