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INDUSTRY WATCH
HEALTH CARE
a 2,500 year old Buddhist discipline. The ancient
Eastern practice of mindfulness has moved from
meditation retreats to the workplace.
“Mindfulness training is all over corporate
America,” says Michelle Duffy, professor at
the Carlson School of Management at the
University of Minnesota. She’s researched the
role of mindfulness in business.
“The research is pretty compelling. With very
little training, you can get strong outcomes for
people. You see productivity increasing, burn-
out decreasing, relationships improving.”
General Mills, United Health Group and
Target are among the Minnesota companies
that have embraced mindfulness training.
Duffy believes the practice, which focuses
on breathing and centering, can counteract
some of the harsher elements embedded in
the DNA of a fast-paced, high tech workplace.
“We think we can manage being overloaded
and doing multiple tasks but research says it’s
unhealthy,” Duffy says. “Every time you ping into
email, or read a text, you get a blast of dopamine,
which makes you feel good. But you also get a pop
of cortisol, the stress hormone, and that makes
you irritable. Mindfulness can help balance body
and mind and promotes thinking more calmly.
It’s a powerful intervention, and a cheap one.”
Even after Ken Barlow began treatment for
his bipolar disorder, he kept his secret, includ-
ing when he was hired by KSTP four years ago.
“I spent so much energy covering it up.
Mental illness was a dirty word. I sent my wife
to pick up my prescriptions because I was so
ashamed someone would see me,” he says.
After he was diagnosed, Barlow learned his
father began treatment for bipolar disorder at
age 60. Barlow’s father never acknowledged
his illness to his five sons, who learned of his
condition only after his death at 68.
In his father’s memory, Barlow agreed to em-
cee a 2012 fundraising walk sponsored by NAMI.
“I was going to talk about my dad, but then
I looked out at 4,000 people holding ‘Stop the
Stigma’ signs and I saw I was promoting the
chain of shame. I thought, I have to break it.
That’s when I blurted it out.”
With the truth released, Barlow has be-
come the public face of bipolar disorder and
a vocal advocate for living authentically with
mental illness.
“The hardest thing I hear from people who
have something like I do is they’re afraid to say
anything. Their bosses might not be as under-
standing as mine are; they’ve supported me all
the way and even encourage me to do speaking.
From what I’m hearing, I think that’s rare.”
NAMI’s Sue Abderholden confirmed that
not every employee who declares their mental
illness would get the kind of consideration that
Barlow has received.
“The stigma has lessened only slightly,” she
says. “I hear from people who suspect they
didn’t get a promotion after they disclosed, or
fear they will lose their job if it’s discovered.
It’s sad, because that keeps people from ac-
cessing treatment that could help them.”
DIVING INTO DRIVE: FINDING THE FIT TO ENHANCE PRODUCTIVITY
Nothing can bring on job angst more than feeling like a square peg in a round hole — or being on a team
with a co-worker who meets that description.
Managers often use tests, tools, assessments and workplace measurements to help them put the right
people in key positions.
Developed 30 years ago, the Kolbe Index is one tool that’s gained ground among
employers seeking to enhance worker performance and morale.
“Employers want to set people up to be their most productive. They want to
maximize talent; it’s energizing for a team when employees are in positions that align
with their instinctive drive,” says Erin Werde, a certified Kolbe consultant and president
of Affiance Coaching (affiancecoaching.com).
The Kolbe Index is a series of multiple choice questions that guide the test taker
to reveal their instinctive patterns of behavior. Results measure the test-taker’s so-
called ‘conative drive,’ identifying their natural way of taking action.
“People can certainly do jobs that go against their instincts. But if you’re in
a position that leaves you stressed and frustrated, you won’t be your most
productive,” Werde says.
Werde, 31, has administered the Kolbe Index to employees at businesses
of all sizes, including in the construction, finance and medical device sectors.
The assessments often begin with the leadership team. With dual master’s
degrees in social work and public policy and a background in financial
services, Werde is trained to interpret results to help pinpoint strengths in
individuals and assist teams in ways to problem solve more effectively.
“People come to me when they say their team isn’t firing on all
cylinders, or when they keep hiring the wrong person,” she says. “You
need the improvisers and innovators to start a project, but you have to
balance that with concrete skills to build on the ideas.”
Werde insists that businesses that make the effort to understand and
utilize the unique talents of its workforce will be more likely to keep its
stars on the rise.
“Job satisfaction is more important for this generation, and that’s
being defined beyond economic factors. The landscape is really
changing,” says Werde. “There are so many jobs on the market now; if
workers don’t feel connected, they will move on.”
Erin Werde
RED WING SHOE COMPANY
HEADQUARTERS: Red Wing
INCEPTION: 1905
LEADERSHIP: Dave Murphy, CEO &
president; Bill Sweasy, chairman of the
board
EMPLOYEES: 2,300
REVENUE: Not disclosed
DESCRIPTION: Red Wing Shoe Company
is a world leader in the design, production
and marketing of work safety footwear and
personal protective equipment (PPE).
WEB: redwingshoes.com
BIZ BRIEFING
HEALTHPARTNERS
HEADQUARTERS: Bloomington
INCEPTION: 1957
LEADERSHIP: Mary Brainerd, president and
CEO
EMPLOYEES: 22,500
REVENUE: $5.5 billion
DESCRIPTION: HealthPartners is the largest
consumer-governed, non-profit health care
organization in the nation.
WEB: healthpartners.com
BIZ BRIEFING
12 NOVEMBER 2015

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Minnesota Business - November 2015

  • 1. INDUSTRY WATCH HEALTH CARE a 2,500 year old Buddhist discipline. The ancient Eastern practice of mindfulness has moved from meditation retreats to the workplace. “Mindfulness training is all over corporate America,” says Michelle Duffy, professor at the Carlson School of Management at the University of Minnesota. She’s researched the role of mindfulness in business. “The research is pretty compelling. With very little training, you can get strong outcomes for people. You see productivity increasing, burn- out decreasing, relationships improving.” General Mills, United Health Group and Target are among the Minnesota companies that have embraced mindfulness training. Duffy believes the practice, which focuses on breathing and centering, can counteract some of the harsher elements embedded in the DNA of a fast-paced, high tech workplace. “We think we can manage being overloaded and doing multiple tasks but research says it’s unhealthy,” Duffy says. “Every time you ping into email, or read a text, you get a blast of dopamine, which makes you feel good. But you also get a pop of cortisol, the stress hormone, and that makes you irritable. Mindfulness can help balance body and mind and promotes thinking more calmly. It’s a powerful intervention, and a cheap one.” Even after Ken Barlow began treatment for his bipolar disorder, he kept his secret, includ- ing when he was hired by KSTP four years ago. “I spent so much energy covering it up. Mental illness was a dirty word. I sent my wife to pick up my prescriptions because I was so ashamed someone would see me,” he says. After he was diagnosed, Barlow learned his father began treatment for bipolar disorder at age 60. Barlow’s father never acknowledged his illness to his five sons, who learned of his condition only after his death at 68. In his father’s memory, Barlow agreed to em- cee a 2012 fundraising walk sponsored by NAMI. “I was going to talk about my dad, but then I looked out at 4,000 people holding ‘Stop the Stigma’ signs and I saw I was promoting the chain of shame. I thought, I have to break it. That’s when I blurted it out.” With the truth released, Barlow has be- come the public face of bipolar disorder and a vocal advocate for living authentically with mental illness. “The hardest thing I hear from people who have something like I do is they’re afraid to say anything. Their bosses might not be as under- standing as mine are; they’ve supported me all the way and even encourage me to do speaking. From what I’m hearing, I think that’s rare.” NAMI’s Sue Abderholden confirmed that not every employee who declares their mental illness would get the kind of consideration that Barlow has received. “The stigma has lessened only slightly,” she says. “I hear from people who suspect they didn’t get a promotion after they disclosed, or fear they will lose their job if it’s discovered. It’s sad, because that keeps people from ac- cessing treatment that could help them.” DIVING INTO DRIVE: FINDING THE FIT TO ENHANCE PRODUCTIVITY Nothing can bring on job angst more than feeling like a square peg in a round hole — or being on a team with a co-worker who meets that description. Managers often use tests, tools, assessments and workplace measurements to help them put the right people in key positions. Developed 30 years ago, the Kolbe Index is one tool that’s gained ground among employers seeking to enhance worker performance and morale. “Employers want to set people up to be their most productive. They want to maximize talent; it’s energizing for a team when employees are in positions that align with their instinctive drive,” says Erin Werde, a certified Kolbe consultant and president of Affiance Coaching (affiancecoaching.com). The Kolbe Index is a series of multiple choice questions that guide the test taker to reveal their instinctive patterns of behavior. Results measure the test-taker’s so- called ‘conative drive,’ identifying their natural way of taking action. “People can certainly do jobs that go against their instincts. But if you’re in a position that leaves you stressed and frustrated, you won’t be your most productive,” Werde says. Werde, 31, has administered the Kolbe Index to employees at businesses of all sizes, including in the construction, finance and medical device sectors. The assessments often begin with the leadership team. With dual master’s degrees in social work and public policy and a background in financial services, Werde is trained to interpret results to help pinpoint strengths in individuals and assist teams in ways to problem solve more effectively. “People come to me when they say their team isn’t firing on all cylinders, or when they keep hiring the wrong person,” she says. “You need the improvisers and innovators to start a project, but you have to balance that with concrete skills to build on the ideas.” Werde insists that businesses that make the effort to understand and utilize the unique talents of its workforce will be more likely to keep its stars on the rise. “Job satisfaction is more important for this generation, and that’s being defined beyond economic factors. The landscape is really changing,” says Werde. “There are so many jobs on the market now; if workers don’t feel connected, they will move on.” Erin Werde RED WING SHOE COMPANY HEADQUARTERS: Red Wing INCEPTION: 1905 LEADERSHIP: Dave Murphy, CEO & president; Bill Sweasy, chairman of the board EMPLOYEES: 2,300 REVENUE: Not disclosed DESCRIPTION: Red Wing Shoe Company is a world leader in the design, production and marketing of work safety footwear and personal protective equipment (PPE). WEB: redwingshoes.com BIZ BRIEFING HEALTHPARTNERS HEADQUARTERS: Bloomington INCEPTION: 1957 LEADERSHIP: Mary Brainerd, president and CEO EMPLOYEES: 22,500 REVENUE: $5.5 billion DESCRIPTION: HealthPartners is the largest consumer-governed, non-profit health care organization in the nation. WEB: healthpartners.com BIZ BRIEFING 12 NOVEMBER 2015