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Coaching as a Leader – a Key Ingredient
for a Corporate Coaching Culture
Copyright @ Progress-U Holding Ltd.
Coaching as a Leader – a Key Ingredient
for a Corporate Coaching Culture
Copyright @ Progress-U Holding Ltd.
1.  Tom the Millennial by London Business School
2.  First Case Sharing: Mentoring Program
3.  Second Case Sharing: Team Paradox
4.  Conclusions & Your QuesOons
Agenda
2. First Case Sharing:
Mentoring Program
Coaching as a Leader – a Key Ingredient
for a Corporate Coaching Culture
Copyright @ Progress-U Holding Ltd.
Case Sharing- Mentoring Program
  Progress-U designed external mentoring program
  Mentors: Senior ExecuOves from Global Fortune 500 Corporates in
Asia
  Mentees: Millennials from Client OrganizaOon

In your Ome, if you are Gen X and older, how would you feel if you
are being assigned a mentor at the execuOve rank?
Coaching as a Leader – a Key Ingredient
for a Corporate Coaching Culture
Copyright @ Progress-U Holding Ltd.
Case Sharing- Mentoring Program
PreparaOon QuesOonnaire
  What are your expectaOons of the mentoring program?
  What are the traits of your ideal mentor?
  Any challenges you foresee with this mentoring relaOonship?
  Etc.

Any guess of the answers coming back?
Coaching as a Leader – a Key Ingredient
for a Corporate Coaching Culture
Copyright @ Progress-U Holding Ltd.
Feedback from Mentees
Honesty/Openness and Respect/Care
TrusOng/Mutual RelaOonship
Network
Mutual Learning
DefiniOon of the Program/Outcome & Boundaries
Being ProacOve
To Be Inspired
Different Experience/Insights
Empowerment with Tools and SoluOons
Clarify Career Goals
EffecOve CommunicaOon
RecruiOng Staff
More Efficient/ProducOve
Receive advice
To Be Challenged
How to Face Challenges
Role Model(Sheryl Sandberg)
New PerspecOve/knowledge
Career Advancement
Entrepreneurship/Business
Decision Making
AcOve Listening
MY Availability
Mis-communicaOon
Viability/Relevancy of Advice
PracOcing of Advice
Not Trying to Change Me
Planning and Goal Sehng
Mutual Understanding
Thorough CommunicaOon
Coaching as a Leader – a Key Ingredient
for a Corporate Coaching Culture
Copyright @ Progress-U Holding Ltd.
ExpectaOons of the New GeneraOon
What do they really want?










! Meaning/Purpose
! Ownership / Empowerment
! Freedom / Flexibility / Fun
! Technology / Social Media
! Reward & RecogniOon
! Individual AienOon
Most of that – older generaOons
would like, too!

So what’s really the difference?
3. Second Case Sharing: Team Paradox
“Millennials & their BeauOful Minds”
Coaching as a Leader – a Key Ingredient
for a Corporate Coaching Culture
Copyright @ Progress-U Holding Ltd.
2nd Case Sharing: SupporOng an NGO
  IniOal Goal: Transforming from NGO to Group with NGO & profit-
making subsidiaries
  Program Design
  Team Coaching workshops
  Harrison Assessments Individual & Team Assessment
  1:1 Debriefings


Challenges
•  Growing Pains
•  Personal Values (NGO " Profit)
Coaching as a Leader – a Key Ingredient
for a Corporate Coaching Culture
Copyright @ Progress-U Holding Ltd.
10
0
0 10
10
0
0 10
10
0
0 10
INNOVATION
EXPERIMENTING
PERSISTENT
NON-FINISHING
STUBBORN
PERSISTENCE
UNRESOURCEFUL
INVENTIVE
Team Paradoxes PotenOal Trends 1 of 2
DELEGATION
COLLABORATIVE
AUTHORITATIVE DEFERS DECISIONS
AUTHORITARIAN
AVOIDS DECISIONS
STRATEGIC ACUMEN
ANALYZES PITFALLS
OPTIMISTIC
SKEPTICAL
BLINDLY OPTIMISTIC
CARELESS PESSIMISM
REALISTIC OPTIMISMAUTHORITATIVE
COLLABORATION
Coaching as a Leader – a Key Ingredient
for a Corporate Coaching Culture
Copyright @ Progress-U Holding Ltd.
10
0
0 10
10
0
0 10
10
0
0 10
MOTIVATION
STRESS MANAGEMENT
SELF-MOTIVATED
TRANQUIL INERTIA
STRESSED
ACHIEVEMENT
STRESSED
UNDERACHIEVEMENT
POISED
ACHIEVEMENT
Team Paradoxes PotenOal Trends 2 of 2
10
0
0 10
SELF
SELF-IMPROVEMENT
SELF-ACCEPTANCE
SELF-CRITICAL
DEFENSIVE
INTERNALLY
CONTRADICTED
HEALTHY
SELF-ESTEEM
POWER
HELPFUL
ASSERTIVE
SELF-SACRIFICING
DOMINATING
NEEDS AVOIDANCE
MUTUAL HELP
DRIVING
WARMTH/EMPTHY
ENFORCING
PERMISSIVE
HARSH
COOL
PERMISSIVENESS
COMPASSIONATE
ENFORCING
4. Conclusions & Your QuesOons
Coaching as a Leader – a Key Ingredient
for a Corporate Coaching Culture
Copyright @ Progress-U Holding Ltd.
Conclusions
•  Know where the key is to unlock the door of their mind.
Get to them!!
•  Corporate, project and personal goal ALIGNMENT

•  Coach or “Teach” tradiOonal wisdom/knowledge as needed
(provided you have the trust)
Leadership Coaching Framework
Impac6ul
Coaching for
Performance
&
Development
Giving
Ownership
Sharing
vs.
Advising
Being
Non-
Judgmental
Being
Forward-
Oriented
Building
Trust
Direct
Communi-
caIon
Powerful
QuesIoning

Being
Fully
Present

AcIve
Listening
Coaching as a Leader – a Key Ingredient
for a Corporate Coaching Culture
Copyright @ Progress-U Holding Ltd.
Contact

Terrance Leung
Managing Director, Progress-U Hong Kong
terrance.leung@progressu.com
Mobile phone: +852 9130 8933





www.progressu.com
Hong Kong
 Shanghai
 Singapore
 Tokyo
 Mumbai
 Kuala Lumpur
E hongkong@progressu.com
P +852 3622 2250
E china@progressu.com
P +86 21 3256 5557
E singapore@progressu.com
P +65 6584 0654
E japan@progressu.com

P +81 3 6809 3985

E india@progressu.com

P +91 99 30002931

E malaysia@progressu.com

P +601 2334 5646
Your QuesOons?

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Millennials - Terrance Leung, Progress-U

  • 1.
  • 2. Coaching as a Leader – a Key Ingredient for a Corporate Coaching Culture Copyright @ Progress-U Holding Ltd.
  • 3. Coaching as a Leader – a Key Ingredient for a Corporate Coaching Culture Copyright @ Progress-U Holding Ltd. 1.  Tom the Millennial by London Business School 2.  First Case Sharing: Mentoring Program 3.  Second Case Sharing: Team Paradox 4.  Conclusions & Your QuesOons Agenda
  • 4. 2. First Case Sharing: Mentoring Program
  • 5. Coaching as a Leader – a Key Ingredient for a Corporate Coaching Culture Copyright @ Progress-U Holding Ltd. Case Sharing- Mentoring Program   Progress-U designed external mentoring program   Mentors: Senior ExecuOves from Global Fortune 500 Corporates in Asia   Mentees: Millennials from Client OrganizaOon In your Ome, if you are Gen X and older, how would you feel if you are being assigned a mentor at the execuOve rank?
  • 6. Coaching as a Leader – a Key Ingredient for a Corporate Coaching Culture Copyright @ Progress-U Holding Ltd. Case Sharing- Mentoring Program PreparaOon QuesOonnaire   What are your expectaOons of the mentoring program?   What are the traits of your ideal mentor?   Any challenges you foresee with this mentoring relaOonship?   Etc. Any guess of the answers coming back?
  • 7. Coaching as a Leader – a Key Ingredient for a Corporate Coaching Culture Copyright @ Progress-U Holding Ltd. Feedback from Mentees Honesty/Openness and Respect/Care TrusOng/Mutual RelaOonship Network Mutual Learning DefiniOon of the Program/Outcome & Boundaries Being ProacOve To Be Inspired Different Experience/Insights Empowerment with Tools and SoluOons Clarify Career Goals EffecOve CommunicaOon RecruiOng Staff More Efficient/ProducOve Receive advice To Be Challenged How to Face Challenges Role Model(Sheryl Sandberg) New PerspecOve/knowledge Career Advancement Entrepreneurship/Business Decision Making AcOve Listening MY Availability Mis-communicaOon Viability/Relevancy of Advice PracOcing of Advice Not Trying to Change Me Planning and Goal Sehng Mutual Understanding Thorough CommunicaOon
  • 8. Coaching as a Leader – a Key Ingredient for a Corporate Coaching Culture Copyright @ Progress-U Holding Ltd. ExpectaOons of the New GeneraOon What do they really want? ! Meaning/Purpose ! Ownership / Empowerment ! Freedom / Flexibility / Fun ! Technology / Social Media ! Reward & RecogniOon ! Individual AienOon Most of that – older generaOons would like, too! So what’s really the difference?
  • 9. 3. Second Case Sharing: Team Paradox “Millennials & their BeauOful Minds”
  • 10. Coaching as a Leader – a Key Ingredient for a Corporate Coaching Culture Copyright @ Progress-U Holding Ltd. 2nd Case Sharing: SupporOng an NGO   IniOal Goal: Transforming from NGO to Group with NGO & profit- making subsidiaries   Program Design   Team Coaching workshops   Harrison Assessments Individual & Team Assessment   1:1 Debriefings Challenges •  Growing Pains •  Personal Values (NGO " Profit)
  • 11. Coaching as a Leader – a Key Ingredient for a Corporate Coaching Culture Copyright @ Progress-U Holding Ltd. 10 0 0 10 10 0 0 10 10 0 0 10 INNOVATION EXPERIMENTING PERSISTENT NON-FINISHING STUBBORN PERSISTENCE UNRESOURCEFUL INVENTIVE Team Paradoxes PotenOal Trends 1 of 2 DELEGATION COLLABORATIVE AUTHORITATIVE DEFERS DECISIONS AUTHORITARIAN AVOIDS DECISIONS STRATEGIC ACUMEN ANALYZES PITFALLS OPTIMISTIC SKEPTICAL BLINDLY OPTIMISTIC CARELESS PESSIMISM REALISTIC OPTIMISMAUTHORITATIVE COLLABORATION
  • 12. Coaching as a Leader – a Key Ingredient for a Corporate Coaching Culture Copyright @ Progress-U Holding Ltd. 10 0 0 10 10 0 0 10 10 0 0 10 MOTIVATION STRESS MANAGEMENT SELF-MOTIVATED TRANQUIL INERTIA STRESSED ACHIEVEMENT STRESSED UNDERACHIEVEMENT POISED ACHIEVEMENT Team Paradoxes PotenOal Trends 2 of 2 10 0 0 10 SELF SELF-IMPROVEMENT SELF-ACCEPTANCE SELF-CRITICAL DEFENSIVE INTERNALLY CONTRADICTED HEALTHY SELF-ESTEEM POWER HELPFUL ASSERTIVE SELF-SACRIFICING DOMINATING NEEDS AVOIDANCE MUTUAL HELP DRIVING WARMTH/EMPTHY ENFORCING PERMISSIVE HARSH COOL PERMISSIVENESS COMPASSIONATE ENFORCING
  • 13. 4. Conclusions & Your QuesOons
  • 14. Coaching as a Leader – a Key Ingredient for a Corporate Coaching Culture Copyright @ Progress-U Holding Ltd. Conclusions •  Know where the key is to unlock the door of their mind. Get to them!! •  Corporate, project and personal goal ALIGNMENT •  Coach or “Teach” tradiOonal wisdom/knowledge as needed (provided you have the trust) Leadership Coaching Framework Impac6ul Coaching for Performance & Development Giving Ownership Sharing vs. Advising Being Non- Judgmental Being Forward- Oriented Building Trust Direct Communi- caIon Powerful QuesIoning Being Fully Present AcIve Listening
  • 15. Coaching as a Leader – a Key Ingredient for a Corporate Coaching Culture Copyright @ Progress-U Holding Ltd. Contact Terrance Leung Managing Director, Progress-U Hong Kong terrance.leung@progressu.com Mobile phone: +852 9130 8933 www.progressu.com Hong Kong Shanghai Singapore Tokyo Mumbai Kuala Lumpur E hongkong@progressu.com P +852 3622 2250 E china@progressu.com P +86 21 3256 5557 E singapore@progressu.com P +65 6584 0654 E japan@progressu.com P +81 3 6809 3985 E india@progressu.com P +91 99 30002931 E malaysia@progressu.com P +601 2334 5646 Your QuesOons?