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December 5, 2014
To WhomIt May Concern
Re: PaigeLussier Johnson
Dear Sir/Madam:
I was theDirector of Ticket Central from 2002 to 2007. Ticket Central is the
leading Off-Broadwayticketing service in New YorkCity. PaigeLussier (Johnson) was a
member ofmy management team and one of our key employees.During our time
togetherat Ticket Central our annual sales grew from $850,000 to over $13 million, our
staff grew from 8 to over 40 and our client roster ofnon-profit theaters grew from 5 to
over 20. Suffice to say, given this typeof exponentialgrowth in such a short time
employeestended to sink or swim. Paigedidn’t just swim, she taught thepeople
around her how to swim as well. Paige’sresponsibilitiesincluding helping hire and train
new staff, identifying and working with new clients, providing customer service and
acting as a boxoffice treasurer.
My management style tends to be to hire goodpeople,givethemwhat theyneed to
succeed and get out of theway. This onlyworks when you have employeesof the
caliberof Paige Lussier (Johnson). I would often send Paigeto help set up a new box
office for a new client, oftenin theatresthat hadnever had a full service boxoffice
before. Paigehas the remarkableabilityto make peoplefeelcomfortableand confident
(that “Do what you need to do,I’ve got this” feeling).
I am extremely happyto be ableto recommend Paige Lussier Johnson to you without
reservation.
Best Regards,
Mike Rafael
NEXUS ticketing solutions
917 627 7699
wmrafael@gmail.com

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Mike Rafael

  • 1. December 5, 2014 To WhomIt May Concern Re: PaigeLussier Johnson Dear Sir/Madam: I was theDirector of Ticket Central from 2002 to 2007. Ticket Central is the leading Off-Broadwayticketing service in New YorkCity. PaigeLussier (Johnson) was a member ofmy management team and one of our key employees.During our time togetherat Ticket Central our annual sales grew from $850,000 to over $13 million, our staff grew from 8 to over 40 and our client roster ofnon-profit theaters grew from 5 to over 20. Suffice to say, given this typeof exponentialgrowth in such a short time employeestended to sink or swim. Paigedidn’t just swim, she taught thepeople around her how to swim as well. Paige’sresponsibilitiesincluding helping hire and train new staff, identifying and working with new clients, providing customer service and acting as a boxoffice treasurer. My management style tends to be to hire goodpeople,givethemwhat theyneed to succeed and get out of theway. This onlyworks when you have employeesof the caliberof Paige Lussier (Johnson). I would often send Paigeto help set up a new box office for a new client, oftenin theatresthat hadnever had a full service boxoffice before. Paigehas the remarkableabilityto make peoplefeelcomfortableand confident (that “Do what you need to do,I’ve got this” feeling). I am extremely happyto be ableto recommend Paige Lussier Johnson to you without reservation. Best Regards, Mike Rafael NEXUS ticketing solutions 917 627 7699 wmrafael@gmail.com