3. System Name
HI Chance: Start with ‘Hello’
Smart phone app
Helps people make friends
Based on community of similar users
4. Target
People who have trouble making friends
Shy, bad with communication, lacking self-confidence, etc.
Main target: Users in their 10’s
Important stage of developing self-identity through friends
If people do not learn how to socialize during that time, it may
become harder to form relationships with others when they get
older.
Secondary target: Users in their 20’s~30’s
5. 3 Big Goals for User
1. Know Self
To get to know others, it is necessary to know yourself well,
decide how you want others to get to know you, and learn
how to express yourself clearly.
Self Profile Self Diary
6. 3 Big Goals for User
2. Know Others
It is easier to become friends with a person when you know
things about them, and you learn the fastest from direct
observation.
Friend’s Profile
Diary about
Friend
7. 3 Big Goals for User
3. Ask for Help
The best advice for making friends comes from people who
have been in the same situation as the user. Other users of the
app are likely to be sympathetic and give advice or lend a hand.
Active
Messaging
Ask Bulletin
In Person (GPS)
Passive
Comments on
Diary Entries
(Users <->Community)
8. What it Does
Record things
about Self
Record things
about friends
Interact with
Other users
1. Log into Account 2. Menu Options
9. My Section
Keyword brings
up
list of users with
same
characteristics
Enter name
(anonymous),
age, likes,
dislikes,
personality,
Interest, etc.
3. Self Profile
10. My Section
4. Self Diary
User writes
diary about their
actions
and thoughts
each day.They
can express
themselves
through words,
pictures, music,
videos, and other
media.
Other users on
app can leave
comments.They
can understand
and sympathize
with the user
through asking
questions and
clarifying the
User’s meanings.
11. Friends Section
1. List of Potential Friends
User writes
profile and diary
for each
potential friend
and updates
each as they
observe and
interact with
that person.
2.Add friend to list
Create file for
friend under a
pseudonym.
Rule is to say
“Hello” to
them at least
once before
you can add
them.
12. Friends Section
3. Friend’s Profile
Keyword brings up list of users with same
characteristics (who you can
ask for advice). Keywords that are also on
your own profile are highlighted.
Enter name (pseudonym), age, likes, dislikes,
personality, interest,etc., and update as you
get to know them better.
13. Friends Section
4. Diary about Friend
Keep diary
about friend as
you observe and
interact with them.
The point is to not
only learn about
that person but
also to
consistently have
interactions with
them.
Other users on
app can leave
comments.
They can leave
encouragements
or suggestions for
advancing the
friendship, such as
conversation
topics, places to go
together, activities
to do together, etc.
14. Community Section
Access list of app users that main user has
friended. Can also browse other users’
profiles and friend them.
Locates nearest app users (both friended
and not friended) through GPS function.
Can leave questions or ask for
suggestions from general
community.
1. Menu Options
15. Community Section
Friended
users
Search
and
browse
users
2. Submenu 3. List of friended users
Can access all of users’
registered profiles and
diary entries (about
themselves and their
potential friends).
Can PM users and access
their GPS location if they
have GPS function on.
Can search users by
keywords (age, hobbies,
etc.)
16. Community Section
4. Locate Other Users
Can see which
users are near you
and message them,
asking them to
meet up so you can
ask for advice in
person or just get
to know the user
in real life.
5. Send Request to Meet Up (PM)
17. Community Section
6. Get Reply (PM) 7. Map with Meeting Place
Decide meeting
place and meet
up with other
user. Maps with
meeting place
are attachable.
18. Community Section
8. Drop an Ask
User can leave question or ask for suggestions
from the general app user community.
Both asker and answerer can leave answers in
various formats, such as GPS maps, images, videos,
etc.
19. Problems Solved
Loneliness of people in 21st century
Despite development of SNS and communication technology
People rarely 100% honest or open on SNS, form shallow
relationships online
Find them community of users who share same problem
and who they can be honest with (anonymously)
Better social problems like bullying, delinquency,
depression, and suicide
20. Design Vision and Emotional Goals
Friendliness: make users feel like they are not alone
Increase self-confidence and self-understanding of user
Encourage users to be brave and take first step in
interacting with others, otherwise nothing can start
Improve users’ understanding of other people
Improve social skills (better communication, perception of
emotions, etc.)
24. Email Images
Email users 20 images and tell users to send back:
Images that they like (3)
Images that they don’t like (3)
Any 3 images of their choice (taken from outside the
probe package)
Users must give reason for each choice they made. Reason
can be any reason whatsoever, it does not have to be
logical.
Select and send during the first day of the week and repeat
process on the last day of the week.The two results will
then be compared.
25.
26.
27. Diary Assignment
Ask users to keep a daily journal on:
What they think about first thing in the morning when they
wake up.
What they think about during lunch.
What they think about before they go to bed at night.
Can also post supplementary images, videos, music files,
etc. to help explain.
Post contents on SNS and share them with at least one
offline person.
28. Recruiting Participants
7 to 8 People (Final)
Mainly teenagers who feel out of place in any way at
school or other community
Also recruit a few people in 20’s and 30’s
Recruit through online surveys on SNS. Choose around
15 people from surveys and send them email interviews
or personally interview those who are available offline.
After looking over the results, narrow down participants
to final 7 to 8 participants.
29. Scenario- Briefing
Participants should not spend more than 15 minutes per
day completing tasks, except for the first and last days,
when they also have the image assignment. On these two
days, the time spent should not be more than 30 minutes
per day.
Remind participants that there is no “logical answer” to
the activities and that they should just answer with what
occurs to them first.
Follow participants on SNS after friending them and
check their progress. If their image assignments are more
than three days late, contact participants.
