This document provides an overview of additional features in Microsoft Outlook XP for managing email, contacts, calendars, and tasks. It covers topics such as streamlining outgoing emails, read receipts, retrieving deleted emails, signatures, out of office assistants, sharing access to emails, managing contacts and distribution lists, using different calendar views, scheduling meetings and tasks, and following up on action items. The intended learning outcomes are to become familiar with these various Outlook features for email, contacts, calendars, and tasks.

1. Microsoft Outlook XP Essentials

2. Introductions

3. Occupational Health and Safety

4. Today’s learning outcomes Be familiar with additional features for managing your email Store business contacts and create distribution lists Use Outlook’s calendar feature Schedule meetings through Outlook Work with tasks

5. Additional Mail Features

6. Streamlining outgoing emails Quick attachments Read and delivery receipts

7. Strategies for dealing with e-mail Marking as read/unread Message flags

8. Is it possible to retrieve e-mail?

9. The professional touch Drafts Signatures

10. Handling absences and sharing email access Out of office assistant Access delegation

11. Mailboxes and folders Shared mailboxes Personal folders

12. Using Contacts

13. Contacts in Outlook Quick access to Departmental emails Managing business contacts Distribution lists

14. Using the Calendar

15. The Calendar in Outlook Calendar views Appointments Events

16. Scheduling Meetings

17. Meetings in Outlook Meeting and resource requests Group schedules

18. Working with Tasks

19. Tasks in Outlook What are tasks? Creating/changing tasks Task requests Scheduling a task in the calendar

20. After today… Follow up on action items Refer to support material as needed