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My Real Estate Services Marketing Proposal




Prepared for:                            Property to be marketed:
        You!                                     Your Property

                  Presented by:
                  Mick Ruggiero
                  265 East Main Street
                  Branford, CT 06405
                  Phone: 203-481-7247
                  Toll Free:1-800-289-2100
My Professional Experience
       •       Member of the National Association of REALTORS
       •       Member of the Connecticut Association of REALTORS
       •       Member of the New Haven Board of REALTORS                              Mick Ruggiero
                                                                                      REALTOR
       •       Member of the Connecticut Cooperative MLS                              CENTURY 21
       •       REALTOR with CENTURY 21 Internationally, 7,700 offices in the          Access America

               World, 4,200 Offices in the USA
       •       REALTOR with CENTURY 21 of Connecticut, 64 Offices in CT.
       •       Team Member of the Largest Most Productive Century 21 Office in
               All of Connecticut
       •       Currently working with Ralph Williams of Bottom Line University
       •       Principals and Practices in Real Estate through the State of
               Connecticut Approved School; The Real Estate Development Center


                                                         Cell: 203.500.1197
                                                      Email: mickruggiero@gmail.com


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                       Page 2
CENTURY 21 Access America




                             Mick Ruggiero
                              REALTOR
                       CENTURY 21 Access America
CENTURY 21® Access America
         •       My company’s strengths
                  – 20 Years of experience with Strong Leadership that shows
                  – Cutting Edge Systems have made us a leader in our market place
                  – Over 100 Agents in the Southington & Meriden Offices
         •       My company’s awards & recognition
                    –      We have the Number One, Top Producing Office for C21 in the State!
                    –      We have been the Most Successful, Top Producing Firm in the State since 2002
         •       Strength of the CENTURY 21 brand
                    –      Millward-Brown results
                    –      CENTURY 21® continues to be the most recognized name in real estate*
                    –      Not only the most recognized but NOBODY in the World sells more homes than CENTURY
                           21. No One does more referrals, 8,400 Office, 143,000 agents.
                    –      CGRN/worldwide Referral Network in addition to the CENTURY 21 network we have
                           REALOGY which uses the referral network of all brands in the REALOGY network.



  *Source: 2007 Ad Tracking Study. The survey results are based on 1216 online interviews with a national random sample of adults (ages 25-54) who are equal decision makers and who have bought or sold a
  home within the past two years or plan to purchase or sell a home within the next two years. Brand awareness questions are based on a sample of 1216 respondents with a margin of error of +/- 2.4% at 90%
  confidence level. The study was conducted between February 19th - October 7th, 2007 by Millward Brown, a leading global market research organization.

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                                                                                                                       Page 4
Our Offices
Under Regional President
Beverly A. Peterson
Offices Under Regional President Beverly A. Peterson

 Southington, CT Office                                             Meriden, CT Office         Branford, CT Office
 117 North Main Street                                              477 South Broad Street     265 East Main Street
 Southington, CT 06489                                              Meriden, CT 06450          Branford, CT 06405
                                                                                               Phone: 203-481-7247
 Phone: 860-621-8378                                                Phone:203- 634-1876        Toll Free:1-800-289-2100
 Toll Free:1-800-525-7793                                           Toll Free:1-800-525-7793
                                                                                               Fax: 203-000-0000
 Fax: 860-276-8032                                                  Fax: 203-237-4142

  The Real Estate                                                   Access America Call Center C21 Access America
                                                                    Customer Service 411       Career Development Center
  Development Center
  Pre-License School                                                143 North Main Street      143 North Main Street
  143 North Main Street                                             Phone: 860-621-8378        Phone: 860-378-1456
                                                                                               Toll Free:1-800-525-7793
  Phone: 860-378-1479                                               Fax: 860-276-0369
                                                                                               Fax: 860-276-0369
  Fax: 860-276-0369
                                                                    Transaction Management
                                                                    Center Online
                                                                    143 North Main Street
                                                                    Phone: 860-378-1479
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                    Fax: 860-276-0369
Southington


                                                                                   Mick Ruggiero
                                                                                    REALTOR
                                                                             CENTURY 21 Access America




           Southington, CT Office
           117 North Main Street
           Southington, CT 06489
           Phone: 860-621-8378
           Toll Free:1-800-525-7793
           Direct Line: 203.599.2903


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Meriden
   Meriden, CT Office
   477 South Broad Street
   Meriden, CT 06450
   Phone:203- 634-1876
   Toll Free:1-800-525-7793
   Direct Line: 203.599.2903
   Fax: 203-237-4142




                                                                                    Mick Ruggiero
                                                                                       REALTOR
                                                                              CENTURY 21 Access America


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Branford




                                                                    Branford, CT Office              Mick Ruggiero
                                                                    265 East Main Street
                                                                    Branford, CT 06405                  REALTOR
                                                                    Phone: 203-481-7247        CENTURY 21 Access America
                                                                    Toll Free:1-800-289-2100


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
The Career Development Center
                                                                           In Addition to New Agent Training Under Regional
                                                   Jodi Tussing Regional   President Beverly Peterson, The Training Center In
                                                   Career Coach and        Southington Offers Experienced Agent Coaching and
                                                   Training Center         Training in:
                                                   Manager
                                                                           • New Construction
                                                                           •Advanced CMA workshops for target marketing and
                                                                           statistics
                                                                           •Technology including Social Networking
                                                                           •Online Slide Show Presentations
     The Training Center
                                                                           •Foreclosures purchasing at Auctions
     143 North Main Street
     Southington, CT 06489                                                 •Sales Technique Workshops & and MORE!
     Phone: 860-621-8378
     Toll Free:1-800-525-7793
     Fax: 860-276-0369




                                                                              Sessions with Ralph Williams at the
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.             Career Development Training Center
CENTURY 21 Access America®
Transaction Management Center

•Entire transaction is coordinated from day one
•One single contact – Monday through Friday, 9:00am to 5:00pm
•Transaction Manager is a licensed Real Estate Agent and truly understands the
financing application and approval process
•Buyers and sellers receive clear, step by step instructions to ensure a smooth and
timely closing
•Access your sale or purchase with your own secure ID via the web, 24 hours a day,
seven days a week, 365 days a year
•Communicate with all parties of your transaction through one consolidated messaging
center via fax, text to voice messaging and e-mails
•View posted documents such as Contracts, Disclosures, MLS printouts, Amendments,
Extensions, Contact Sheets, etc
•Continued access to file once it has become a closing for years
•Allows you to be an active participant in your transaction

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Call Center

1. Capture Lead - Transfer to Agent who knows the
   most about that property
2. Record and put in a follow up plan based on agent
   feedback.
3. Incubate leads – good service – more sales
www.ctrealseekers.com
www.c21accessamerica.com
www.c21accessamerica.com
                               Google Base Search
                               Engine allows you the
                               option to search by key
                               words, or by price range
                               and town and styles


Our Website is not only an IDX
website with the entire MLS in
Connecticut and RI.
This also has Web 2.0 technology with
                                                                    178 Results!
access to neighborhood statistics from
Trulia and Closed area statistics from
Zillow. This gives the consumer the
power to make informed choices right
online!
As you can see this site has a GOOGLE
server, the potential buyer or seller can
search using Key Words, like ‘Water
Front’, ‘Bank Owned’, ‘East Side’,
‘walk to school’ and so on.
If you are searching for a good deal on a
bank foreclosed property, or want water
front property, near the train, or a large                                         See Next Page for
back yard you can actually search for                                              Property Details and
these things just like the Google search                                           contact opportunity
you are used to!


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
www.c21accessamerica.com
       Trulia shows what is on the Market now in the area, Zillow
       shows what has sold in the neighborhood




                  NAR Statistic:
          24% of the consumers actually
            FIND their home on line!
                                                                    See Next Page for comparable closed properties
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
www.c21accessamerica.com




                                                                    This site was developed by John & Kate Rowles of
                                                                    Newport. This is an Ecommerce website designed
                                                                      to give the customer an experience similar to
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                    Amazon or Ebay.
CENTURY 21 Access America Lead Shooter             ®




When a prospective customer
puts a request in on the
Century21.com website or the
C21accessamerica.com website,
the request gets forwarded to the
agents cell phone within minutes!
Allowing the agent to call the
customer and give information or
make an appointment.




                                                                    Our Website! Our Website is an IDX website
                                                                    with the entire MLS in Connecticut and RI!
                                                                    Agents have the opportunity to have their own
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.   with the same capabilities!
A History of Proven Results Not only were we the # 1 Century 21
         Office in Connecticut in 2008, 2009 we were the only CENTURY 21
         office to receive the Centurion Award! We are on track to do it again!



           Market Share Century 21 Access America Last 12 Months




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                  Page 20
Market Share Last 6 Months




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Access America Offices
                                                                                                                             Wolcott, CT Office
                                                            Meriden, CT Office              Branford, CT Office              246 Wolcott Road
     Southington, CT Office                                                                 265 East Main Street
                                                            477 South Broad Street                                           Wolcott , CT 06716
     117 North Main Street                                                                  Branford, CT 06405
                                                            Meriden, CT 06450                                                Map It with Google Maps
     Southington, CT 06489
                                                            Map It with Google Maps         Map It with Google Maps          Phone: 203-879-2339
     Map It with Google Maps
                                                            Phone:203- 634-1876             Phone: 203-481-7247              Toll Free:1-800-240-2952
     Phone: 860-621-8378
                                                            Toll Free:1-800-525-7793        Toll Free: 1-800-289-2100
     Toll Free:1-800-525-7793                                                                                                Fax: 203-879-2102
     Fax: 860-276-8032                                      Fax: 203-237-4142               Fax: 203-481-4075



     Stamford, CT Office                                   Bridgeport, CT Office            Wethersfield, CT Office          Watertown, CT Office
     27 Strawberry Hill Avenue                             3850 Main Street                 449 Silas Deane Highway          429 Main Street
     Stamford, CT 06902                                    Bridgeport, CT 06606             Wethersfield, CT 06109           Watertown, CT 06795
     Map It with Google Maps                               Map It with Google Maps          Map It with Google Maps          Map It with Google Maps
     Phone: 203-326-3399                                   Phone: 203-374-9451              Phone: 860-263-2121              Phone: 860-274-8200
     Toll Free:1-800-243-5295                              Toll Free: 1-800-722-0187        Toll Free:1-800-343-2166         Toll Free:1-800-240-2952
                                                           Fax: 203-374-9706                Fax: 860-263-2144                Fax: 860-274-0382
     Fax: 203-326-3388




                      Coventry, RI Office                              Newport, RI Office                     East Greenwich, RI Office
                      1025 Tiogue Avenue                               640 Thames Street                      387 Main Street
                      Coventry, RI 02816                               Newport, RI 02840                      East Greenwich, RI 02818
                      Map It with Google Maps                          Map It with Google Maps                Map It with Google Maps
                      Phone: 401-828-2100                              Phone: 401-849-9192                    Phone: 401-885-6260
                      Toll Free: 1-800-343-0227                        Toll Free: 1-800-876-2429              Toll Free: 1-800-818-2100
                      Fax: 401-821-5889                                Fax: 401-849-5871                      Fax: 401-885-5360


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Our Team




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
The Value of working with a REALTOR
     The value and importance of real estate professionals
     has not changed!
         •       85% of sellers used a broker or agent to sell their home*
         •       76% of sellers placed their home on the Internet with the assistance of a
                 real estate agent*

         •       My mission statement
                  – “I strive to make the sale of your home and all of the associated
                    activities free of stress, easy to understand, and at times, even fun. My
                    goal is to exceed your expectations and provide you with exceptional
                    service throughout our relationship”.



                                                     *2007 NAR Profile of Home Buyers and Sellers


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                    Page 24
NAR 2008

         • 38 % of sellers were referred to the agent
           by a friend or relative.
         • 26% of sellers used the same agent
           again.
         • 67% of sellers only contacted 1 agent.




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
A History of Proven Results




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                    Page 26
What most companies consider custom, we consider standard.


         Standard Services                                          Customized Services Standard
         • Multiple Listing Service                                   with CENTURY 21
         • Local Advertising                                        • National Advertising
         • Yard Sign                                                • Global Referral Network
         • Agent and Office Preview                                 • Seller Service Pledge
         • Open House                                               • Quality Service Survey
         • Required Property Disclosures                            • Other Internet Websites
         • Competitive Market Analysis
         • Featured on National Website




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                   Page 27
CENTURY 21®: The Gold Standard

         We are a strong, vibrant and global real estate family. We strive everyday to
         deliver unsurpassed market intelligence and insights. Our network of over
         140,000 agents in over 8,000 offices worldwide is your edge. These CENTURY
         21 standards inspire us all to a higher level of performance.

         What does “The Gold Standard” mean to you?

                  Gold is symbolic of three positive and distinct values
                    •       Great financial value = Getting the best price for your home

                    •       High performance achievement = Best trained associates

                    •       Insightful wisdom = Your neighborhood specialist


                                                          I am your “Professional Champion”.


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                               Page 28
Most Recognized Name in Real Estate

•        Consumers continue to identify the CENTURY 21 brand as “the most recognized
         name in real estate.”
•        Forty-two percent of adults surveyed singled out CENTURY 21 as the most well-
         known brand, with the nearest competitor trailing by a substantial 14 percentage
         points.




                    Q “Which of these agencies , if any, is the
                            most recognized name in real estate?”




     Source: 2007 Ad Tracking Study. The survey results are based on 1216 online interviews with a national random sample of adults (ages 25-54) who are equal decision makers and who have bought or sold a
     home within the past two years or plan to purchase or sell a home within the next two years. Brand awareness questions are based on a sample of 1216 respondents with a margin of error of +/- 2.4% at 90%
     confidence level. The study was conducted between February 19th - October 7th, 2007 by Millward Brown, a leading global market research organization.

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                                                                                                                      Page 29
Marketing Plan
         •       Send “Just Listed “postcards highlighting your home to local area residents.
         •       Advertise and hold agent/broker and buyer open houses.
         •       List your property on our company website, which boasts the only Google powered search by key
                 word in addition to field searching, Mapping Features, Trulia & Zillow integreation to help the buyer realize the
                 value of your home. Plus ability to set up an appointment real time, in addition slide show, of your home .
         •       Internet marketing
                    –     REALTOR.COM All of our listings boast enhanced REALTOR.com with 20 pictures and unlimited text,
                    –     We have banners placed on TRULIA featuring our listings as advertising
                    –     Trulia                    - Openhouse.com                           - Hotpads.com
                    –     Zillow                    - WSJ.com (homes over 300,000)            - Cyberhomes.com
                    –     Homescape                 - New York Times.com                      - Google.com
                    –     Courant.com               - ListHub.com                             - aol.com
                    –     Cyberhomes.com            -oodle.com                                - homefinder.com
                    –     Frontdoor.com             -yahoo.com                                - backpage.com
                    –     …. And more


         •       Send out electronic notices about your home i.e., eNewsletters and eCards.
         •       Provide local advertising
         •       Leverage the CENTURY 21® Global Referral Network to access leads from around the world.

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                    all internet placement and syndication is subject to change without notice
National Distribution For Your Home
   In addition to the great national coverage the CENTURY 21®
   System provides for your home listing, you’ll also find your property
   listed on key real estate sites that serve your area. That includes
   your local newspaper site, real estate showcases, guides to your
   region—wherever your neighbors look when they’re starting a
   home search. Because CENTURY 21 Sales Professionals know that
   in the end, every home sale is a local sale. That’s why our experts
   go the extra mile to understand your market in detail and position
   your home in front of the people most likely to buy.

   Our Online Newspaper Network
   The CENTURY 21 System distributes local listings to the
   homefinder.com network of 130+ online newspaper real estate
   sites nationwide to ensure your listings are seen by consumers who
   want to buy in your area.


   AK    Anchorage Daily News       FL Pensacola News Journal                  MD    Lansing State Journal         NY Newsday                             TX Dallas Morning News
   AL    Montgomery Advertiser         Sun Sentinel                            MI    Livingston Daily Press &      NY Poughkeepsie Journal                TX Fort Worth Star
   AR    Baxter Bulletin            FL Tallahassee Democrat                    MI    Argus                         NY Rochester Democrat &                   Telegram
   AZ    Arizona Republic           FL The Ledger-Enquirer                     MI    Observer & Eccentric             Chronicle                           TX El Paso Times
   CA    The Press Enterprise      GA Macon Telegraph                          MI    The Times Herald              NY The Journal News                    UT The Spectrum
   CA    Contra Costa Times        GA Pacific Daily News                             St. Cloud Times               OH The Cincinnati Enquirer             VA The Daily Press
   CA    The Fresno Bee          GUAM Honolulu Advertiser                      MI    The Kansas City Star          OH The News-Messenger                  VA The Daily News Leader
   CA    Los Angeles Times          HI Des Moines Register                     MI    Springfield News-Leader       OH News Journal                        VT Burlington Free Press
   CA    Monterey County Herald     IA Iowa City Press-Citizen                 MN    The Sun Herald                OH The Marion Star                     WA Bellingham Herald
   CA    Modesto Bee                IA Idaho Statesman                         MO    Hattiesburg American          OH News Herald                         WA The Olympian
   CA    The Desert Sun             ID Belleville News-Democrat                MO    The Clarion Ledger            OH Telegraph – Forum                   WA Tri-City Herald
   CA    The Californian            IL Chicago Tribune                               Great Falls Tribune           OH Chillicothe Gazette                 WA The News Tribune
   CA    The Mercury News              Rockford Register Star                  MS    Citizen Times                 OH Coshocton Tribune                   WI The Post-Crescent
   CA    The Tribune                IL The Indianapolis Star                   MS    The Charlotte Observer        OH Eagle Gazette                       WI The Reporter
   CA    The Sacramento Bee         IL Journal and Courier                     MS    The News & Observer           OH The Advocate                        WI Green Bay Press-Gazette
   CA    Visalia Times Delta        IN The Star Press                          MT    Courier News                  OH Times Recorder                         Herald Times Reporter
   CA    The Press-Enterprise       IN Richmond Palladium-                     NC    Courier-Post                  OR Statesman Journal                   WI Marshfield News-Herald
   CA    Oakland Tribune            IN Item                                    NC    Asbury Park Press             PA The Morning Call                    WI Stevens Point Journal
   CA    The Daily Review           IN The Wichita Eagle                       NC    Daily Record                  PA Centre Daily Times                  WI Daily Tribune
   CA    Tri-Valley Herald             Lexington Herald-Leader                  NJ   The Daily Journal             SC The Greenville News                 WI Wausau Daily Herald
   CA    The Argus                 KS The Courier-Journal                       NJ   Home News Tribune             SC The Sun News                        WI Oshkosh Northwestern
   CA    San Mateo County Times    KY Town Talk                                 NJ   Las Cruces Sun-News           SC The Herald                          WI The Sheboygan Press
   CO    Fort Collins Coloradoan       The Daily Advertiser                     NJ   Reno Gazette Journal          SC The State                           WI The Herald-Dispatch
   CT    Hartford Courant          KY The News-Star                             NJ   Press & Sun-Bulletin          SC The Beaufort Gazette                WV
   DE    The News Journal          LA Shreveport Times                          NJ   Star Gazette                  SC The Island Packet
   FL    Bradenton Herald          LA Opelousas Daily World                    NM    Ithaca Journal                SD Argus Leader
   FL    Florida Today             LA Baltimore Sun                            NV                                  TN The Leaf Chronicle
   FL    The News-Press            LA The Daily Times                          NY                                  TN The Jackson Sun
   FL    Miami Herald              LA Battle Creek Enquirer                    NY                                  TN The Daily News Journal
   FL    Orlando Sentinel          MD Detroit Free Press                       NY                                  TN The Tennessean
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
Online Marketing



                                               • Strategically publish creative banners that increase
                                               traffic and listing exposure on Century21.com.
                                               • CENTURY 21 provides an innovative online experience for
                                               consumers that is second to no one in the industry.
                                               • Online media is optimized to drive leads and response
                                               from consumers on your property.
                                               • Automated email communications to buyers interested
                                               in your property
                                               • Search Engine Marketing is a key component of our
                                               online marketing efforts that drives consumers to our
                                               website and thereby increases the exposure your listing
                                               receives to interested buyers.




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
Where Do Buyers Go For Information?

                    Of those buyers who used the Internet, where they first learned
                                  about the home they purchased




                                                                                                                               Real Estate Agent

                                                                                                                                Internet

                                                                                                                                Yard Sign




                            The Internet should be leveraged to attract more buyers



     Source: 2008 National Association of REALTORS® Profile of Home Buyers and Sellers

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
Internet Advertising vs. Newspaper Advertising

     • 81% said they found the internet very useful

     • 29% said they found the newspaper very useful

     • 29% of buyers found their home on the internet first
            - This represents a significant increase from those that found their
              home in 2001.
                 - The internet plays a much more significant role compared to

                         newspapers, where only 3% found their home first.

     • 46% of buyers said they found yards signs to be very useful

     • 40% of buyers said they found open houses to be very useful




     *2008 NAR Profile of Home Buyers and Sellers
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
Home Buyers

   • 87% of all home buyers used the Internet as a tool when searching for a home*
   • 86% of recent home buyers found photos “very useful”*
   • 68% said the same about virtual tours*




   *2008 NAR Profile of Home Buyers and Sellers

Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
Maximize Visibility!                                                                  In Your Area & Across the Nation
                                     When you list your home a with CENTURY 21® Agent, you’re creating maximum exposure for your property, in your area and
                                     around the nation. Not only will your property be featured on the award-winning century21.com site, but millions of other potential
                                     buyers will be able to see your listing because the CENTURY 21 System partners with some of the most popular real estate sites on
                                     the Internet. When it comes to selling your home, you can’t have too much exposure. The CENTURY 21 System works hard to
                                     ensure that your unique listing gets all the attention it deserves—all around the country!

                                     According to NAR, eighty-seven percent of homebuyers start their search online1. That’s why the CENTURY 21 System lists your
                                     home on all these popular mover Web sites, which get millions of unique visitors every month:




   CENTURY 21 listings are also displayed on
   all MLS enabled real estate sites.
   Remax.com, ColdwellBanker.com, ERA.com, Prudential.c
   om, KW.com, and Weichert.com
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright ©© 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office isis independently owned and operated.
                                        Copyright 2009 CENTURY 21 <Insert          All rights reserved. Each office independently owned and operated.
Selling Your Home with the Help of century21.com



                                                                                                             The century21.com web site
                                                                                                             averages more than 2 million
                                                                                                             visits per month*
                                                                                                             • Consumer Leads
                                                                                                             • Property Listings
                                                                                                             • Registered Users
                                                                                                             • Top Search Engine
                                                                                                               partnerships; Google,
                                                                                                               Trulia and Yahoo
                                                                                                             • Open House Planner

                                                                                                             * ComScore 2009




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
The Search Areas on century21.com

     • century21.com is a consumer’s home buying and selling information
       gateway
     • The easy to navigate menu bar allows consumers to identify exactly what
       they are looking for
     • The site serves as a real estate resource library for consumers

                                                                                                   Property Search
                                                                                                   • Satellite technology to visually
                                                                                                     scout the location of CENTURY 21
                                                                                                     properties that meet their search
                                                                                                     criteria
                                                                                                   • Aerial views allow users to
                                                                                                     explore the property yard, street
                                                                                                     and neighborhood



Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
century21.com Tools


                                                                                                        Slide Shows & Virtual Tours
                                                                                                        Visually highlight the best features of
                                                                                                        your home; automatically created
                                                                                                        when you have 6 or more pictures

                                                                                                        Mortgage
                                                                                                        Calculators & financing information

                                                                                                        Neighborhood Profiles
                                                                                                        Important information about this &
                                                                                                        other neighborhoods




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
Your Listing on century21.com

                                                                                                      • Up to 20 listing photos can be
                                                                                                        included
                                                                                                      • Detailed property descriptions
                                                                                                         (English & Spanish)

                                                                                                      • Floor Plans
                                                                                                      • Slide Show
                                                                                                      • Virtual Tours
                                                                                                      • Open House schedule




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
Weekly century21.com Traffic Reports

      • Each week I will provide you with the weekly exposure reports from
        century21.com.




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
CENTURY 21®: Listings Stand Out to Buyers Searching
   on the # 1 Real Estate Website-Realtor.com




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
This is a Basic Listing and How Some of Our Competitors Would
     Market Your Home on the #1 Real Estate Web Site.


                                                                          Basic Listing Features
                                                                          • Maximum of 4 images
                                                                          • Default paragraph and bulleted descriptions
                                                                          • Brokerage name and office telephone
                                                                            number as contact point
                                                                          • Realtor.com will charge a $20 to
                                                                            $25 posting fee for virtual tours
                                                                          • Basic listings do not allow consumers to email
                                                                            the Agent or the Office.




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
Listing Detail View – Company Showcase
     We Showcase All of our Listings and Fully Market Them

                                                                         Company Showcase Features
                                                                         Up to 25 Images Per Listing Agent Represented (at
                                                                         Brokerage Discretion) Brokerage Logo/Linkage
                                                                         Customizable:
                                                                         • Headlines
                                                                         • Paragraph
                                                                         • Agent Special Message
                                                                         • Lead Generation
                                                                         • Video
                                                                         • Virtual Tours




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
Your showcased listing will also appear on other web
       sites that Realtor.com powers the search on including
       MSN.com a top 5 real estate web site.




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
Measuring Web Exposure of Your Home




                                                                                      We can provide you with weekly web site
                                                                                          traffic reports from Realtor.com




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
We also automatically enhance our listings on
      Homefinder.com
                                          Our Advertising Product: Broker Showcase


                 A basic listing




        A listing enhanced with a HomeFinder.com Broker Showcase Package



                                                                                                                                                    Upfront
                                                                                                                                                    broker
     Open                                                                                                                                          branding
     house
      flag                                                                                                                                      Contact info with
                                                                                                                                              Trackable toll-free #
                                                                                       Listing description
                                                 Links to multiple photos
                                                 virtual tours and green
                                                          features
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
Enhanced listings
                                                                                                            receive priority
                                                                                                         placement in search
                                                                                                            results and are
                                                                                                               branded.




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.

                                       Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
As seen on www.REALTOR.COM




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
As seen on www.google.com                                   SAME
                                                                    HOUSE
                                                                    AGAIN !




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
As seen on www.trulia.com




                                                                     SAME
                                                                    HOUSE
                                                                    AGAIN !




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
As seen on www.yahoo.com




                                                                     SAME
                                                                    HOUSE
                                                                    AGAIN !




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
As seen on www.frontdoor.com
                                                                     SAME
                                                                    HOUSE
                                                                    AGAIN !




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
As seen on www.zillow.com                                   SAME
                                                                    HOUSE
                                                                    AGAIN !




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
As seen on www.cyberhomes.com




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
As seen on www.homefinder.com




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
www.realestate.aol.com




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Linked from REALTOR.COM TO




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Today‟s buyer- NAR 2008 ~ 34% FIND their home online!

         • I HAVE A FEW MORE REASONS




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Linked in from REALTOR.COM to MSN




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
REALTOR.COM Distribution Partners




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Marketing Plan, Continued

                    – Enhanced listing display on Realtor.com site to make your property
                      stand out
                    – Video/virtual tour on YouTube.com, FaceBook.com, Linkedin.com,
                      Wordpress.com, LiveVideo.com
                    – Offer a Home Warranty program
                    – Offer special Century 21 Access America Mortgage financing options
                    – Transaction Management Online
                    – Feature your property on my personal website and blogs
                    – Place property on Craig‟s List and other online classified websites for
                      maximum exposure
                    – Eyejot.com




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Marketing Plan Continued




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                    All internet site distribution is subject to change without notice
Targeted Local Marketing

         •       Open Houses – Actively promote open house showings for Brokers and
                 Buyers
         •       Direct Mail – Just Listed cards, Open House cards and other targeted
                 mailings
         •       E-Greetings – Online greeting cards directed to potential buyers
         •       Local Advertising
         •       MLS – Place your home with the local Multiple Listing Service to make it
                 available to all local Brokers
         •       Internet – Courant.com Century21.com allows internet users to get
                 information and photos of your home


                                                                                Mick Ruggiero
                                                                               REALTOR
                                                                         CENTURY 21 Access America


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                Page 65
2010 Online Marketing continued

             •       Strategically publish creative banners that increase traffic and
                     listing exposure on Century21.com.
             •       CENTURY 21 provides an innovative online experience for
                     consumers that is second to no one in the industry.
             •       Online media is optimized to drive leads and response from
                     consumers on your property.
             •       Automated email communications to buyers interested in your
                     property
             •       Search Engine Marketing is a key component of our online
                     marketing efforts that drives consumers to our website and
                     thereby increases the exposure your listing receives to
                     interested buyers.



Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                        Page 66
CENTURY 21® National Advertising

         •       Multi-million dollar national advertising campaigns
         •       Print, Internet and radio
         •       Targeted advertising for Specialty Markets




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                       Page 67
Century21.com averages more than 2 million visits per month




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
CENTURY 21® Global Reach

                                                                    Worldwide presence
                                                                    •   Century21.com international
                                                                        links and websites
                                                                    •   CENTURY 21® Global
                                                                        Referral Network
                                                                    •   Significant buyer opportunities
                                                                        - with over 8,000 offices and
                                                                        140,000 sales associates
                                                                        worldwide
                                                                    •   Additional buyer opportunities
                                                                        - with the CENTURY 21®
                                                                        Global Referral Network, an
                                                                        Internet based referral system
                                                                        for broker selection and
                                                                        distribution of referral leads




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                Page 69
Fine Homes & Estates




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Map Tool on www.century21.com




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Your home featured on www.century21.com




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
Selling Your Home with the Help of Century21.com

                                                                    The Century21.com
                                                                    web site averages
                                                                    more than 2 million
                                                                    visits per month
                                                                    •   Consumer Leads
                                                                    •   Property Listings
                                                                    •   Registered Users
                                                                    •   Top Search
                                                                        Engine
                                                                        partnerships;
                                                                        Google, Trulia and
                                                                        Yahoo



Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                            Page 73
The Search Areas on Century21.com
     •       Century21.com is a consumer‟s home buying and selling information gateway
     •       The easy to navigate menu bar allows consumers to identify exactly what
             they‟re looking for
     •       The site serves as a real estate resource library for consumers
     •       Property Search
              – Satellite technology to visually scout the location of CENTURY 21
                 properties that meet their search criteria
              – Aerial views allow users to explore the property yard, street and
                 neighborhood




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                    Page 74
Online Marketing Tools that help us Sell Your Property
    •       Slide Shows & Virtual Tours
              Visually highlight the best features of your
              home; automatically created when you have
              6 or more pictures

                                                 Slide Show
                                                                    •   Neighborhood Profiles
                                                                         Important information about this
                                                                         and other neighborhoods


    •     Mortgage
           Calculator s and financing information




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.                                      Page 75
Your Listing on Century21.com
                                                                    • Up to 20 listing Photos can be
                                                                      included
                                                                    • Detailed property descriptions
                                                                      (English and Spanish)
                                                                    • Floor Plans
                                                                    • Slide Show
                                                                    • Virtual Tours
                                                                    • Open House schedule
                                                                    • CENTURY 21’s exclusive
                                                                      LeadRouter technology directs
                                                                      online inquiries regarding your
                                                                      property directly to your agent
                                                                      within minutes




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                Page 76
A custom Slide Show to Showcase Your Property
                                                                                       •    This is what the consumer sees
                                                                                            on Century21.com
                                                                                       •    Slide Shows are automatically
                                                                                            created when you have 6 or
                                                                                            more photos of the property




         •       98% of prospective
                 Buyers feel
                 property photos are
                 useful in their home
                 search*
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.   * 2007 NAR Profile of Home Buyers and Sellers
                                                                                                                      Page 77
Referral Services

         •       World’s largest referral network (based on the number of offices
                 worldwide) brings you:
                  – More buyer opportunities for your property
                      • With over 8,000 offices and 140,000 sales associates worldwide
                      • CENTURY 21® Global Referral Network, an Internet based referral
                        system for distribution of referral leads from around the globe




                                                 Mick Ruggiero
                                         REALTOR
                                  CENTURY 21 Access America




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                      Page 78
Home Buyers
         •       84% of all home buyers used the Internet as a tool when searching for a
                 home*
         •       84% of recent home buyers found photos “very useful”*
         •       60% said the same about virtual tours*
         •       There are over 200 million users of the Internet in the USA**
                  – 29% of home buyers first learned about the home they purchased
                    using the Internet*
                  – 84% of first time home buyers used the internet as an information
                    source in the home buying process*




                                                                    *2007 NAR Profile of Home Buyers and Sellers
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                    **Nielsen-Net Raings.com            Page 79
Competitive Market Analysis
         Establishing the perfect price for your home!



         •       Recent Sales
         •       Current Listings
         •       Under Contract
         •       Expired Listings

                                                                    •   How do you stack up against the
                                                                        competition?
                                                                    •   What will help your property sell
                                                                        faster?
                                                                    •   How much will you have after closing?


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                                Page 80
We‟re with you every step of the way

         CENTURY 21 Connections®
         • The CENTURY 21 Local Connections® program offers you convenient, cost-saving
             products and services that simplify your home buying, selling and ownership
             experience.
         • To search for money saving coupons and discounts, visit:
             http://www.century21.com/learn/connections/
          Home Warranty
         • The CENTURY 21® Home Protection Plan offers home sellers and buyers protection
             against costly, unexpected repair bills that may occur after closing.
         Financing
         • Northern States Mortgage, with it‟s „BEST RATE GUARANTEE‟
         Transaction Management Online
         From deposit to close, your transaction will be monitored online, by you, your agent, your
             legal council, and your mortgage company.
         Home Owners Insurance
         • SCM Insurance, part of the one Stop Shop experience you can choose, to compare the
             best rates and best services in the industry.
Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                 Page 81
Seller Service Pledge – My Personal Commitment

                                                                    •   21 points of differentiation
                                                                         – Commitment to service
                                                                         – Agreement between
                                                                            you, the seller and my
                                                                            CENTURY 21® office.




                                                                                     Mick Ruggiero
                                                                                   REALTOR
                                                                              CENTURY 21 Access America


Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                          Page 82
Quality Service

                                                                    •   I strive to provide outstanding
                                                                        service to our clients
                                                                    •   My clients are invited to
                                                                        complete a Quality Service
                                                                        Survey and return it to our
                                                                        independent 3rd party research
                                                                        group
                                                                    •   Consistent monitoring of service
                                                                        in order to assure highest level
                                                                        of quality.


                                                                                   Mick Ruggiero
                                                                                    REALTOR
                                                                             CENTURY 21 Access America



Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                                         Page 83
Put me to work for you!

                           CENTURY 21: The Gold Standard.

                                                                     Mick Ruggiero
                                                                      265 East Main Street
                                                                      Branford, CT 06405
                                                                     Phone: 203-481-7247
                                                                    Toll Free:1-800-289-2100




Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
                                                                                               Page 84
Mick Ruggiero
                        CENTURY 21 Access America
                            265 East Main Street
                            Branford, CT 06405
                           Phone: 203-481-7247
                          Toll Free:1-800-289-2100
                                  Phone: 203-500-1197
                                   Thank you!
Toll Free:1-800-525-7793 x 2904                         Page 85

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Mick Ruggiero

  • 1. My Real Estate Services Marketing Proposal Prepared for: Property to be marketed: You! Your Property Presented by: Mick Ruggiero 265 East Main Street Branford, CT 06405 Phone: 203-481-7247 Toll Free:1-800-289-2100
  • 2. My Professional Experience • Member of the National Association of REALTORS • Member of the Connecticut Association of REALTORS • Member of the New Haven Board of REALTORS Mick Ruggiero REALTOR • Member of the Connecticut Cooperative MLS CENTURY 21 • REALTOR with CENTURY 21 Internationally, 7,700 offices in the Access America World, 4,200 Offices in the USA • REALTOR with CENTURY 21 of Connecticut, 64 Offices in CT. • Team Member of the Largest Most Productive Century 21 Office in All of Connecticut • Currently working with Ralph Williams of Bottom Line University • Principals and Practices in Real Estate through the State of Connecticut Approved School; The Real Estate Development Center Cell: 203.500.1197 Email: mickruggiero@gmail.com Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 2
  • 3. CENTURY 21 Access America Mick Ruggiero REALTOR CENTURY 21 Access America
  • 4. CENTURY 21® Access America • My company’s strengths – 20 Years of experience with Strong Leadership that shows – Cutting Edge Systems have made us a leader in our market place – Over 100 Agents in the Southington & Meriden Offices • My company’s awards & recognition – We have the Number One, Top Producing Office for C21 in the State! – We have been the Most Successful, Top Producing Firm in the State since 2002 • Strength of the CENTURY 21 brand – Millward-Brown results – CENTURY 21® continues to be the most recognized name in real estate* – Not only the most recognized but NOBODY in the World sells more homes than CENTURY 21. No One does more referrals, 8,400 Office, 143,000 agents. – CGRN/worldwide Referral Network in addition to the CENTURY 21 network we have REALOGY which uses the referral network of all brands in the REALOGY network. *Source: 2007 Ad Tracking Study. The survey results are based on 1216 online interviews with a national random sample of adults (ages 25-54) who are equal decision makers and who have bought or sold a home within the past two years or plan to purchase or sell a home within the next two years. Brand awareness questions are based on a sample of 1216 respondents with a margin of error of +/- 2.4% at 90% confidence level. The study was conducted between February 19th - October 7th, 2007 by Millward Brown, a leading global market research organization. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 4
  • 5. Our Offices Under Regional President Beverly A. Peterson
  • 6. Offices Under Regional President Beverly A. Peterson Southington, CT Office Meriden, CT Office Branford, CT Office 117 North Main Street 477 South Broad Street 265 East Main Street Southington, CT 06489 Meriden, CT 06450 Branford, CT 06405 Phone: 203-481-7247 Phone: 860-621-8378 Phone:203- 634-1876 Toll Free:1-800-289-2100 Toll Free:1-800-525-7793 Toll Free:1-800-525-7793 Fax: 203-000-0000 Fax: 860-276-8032 Fax: 203-237-4142 The Real Estate Access America Call Center C21 Access America Customer Service 411 Career Development Center Development Center Pre-License School 143 North Main Street 143 North Main Street 143 North Main Street Phone: 860-621-8378 Phone: 860-378-1456 Toll Free:1-800-525-7793 Phone: 860-378-1479 Fax: 860-276-0369 Fax: 860-276-0369 Fax: 860-276-0369 Transaction Management Center Online 143 North Main Street Phone: 860-378-1479 Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Fax: 860-276-0369
  • 7. Southington Mick Ruggiero REALTOR CENTURY 21 Access America Southington, CT Office 117 North Main Street Southington, CT 06489 Phone: 860-621-8378 Toll Free:1-800-525-7793 Direct Line: 203.599.2903 Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 8. Meriden Meriden, CT Office 477 South Broad Street Meriden, CT 06450 Phone:203- 634-1876 Toll Free:1-800-525-7793 Direct Line: 203.599.2903 Fax: 203-237-4142 Mick Ruggiero REALTOR CENTURY 21 Access America Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 9. Branford Branford, CT Office Mick Ruggiero 265 East Main Street Branford, CT 06405 REALTOR Phone: 203-481-7247 CENTURY 21 Access America Toll Free:1-800-289-2100 Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 10. The Career Development Center In Addition to New Agent Training Under Regional Jodi Tussing Regional President Beverly Peterson, The Training Center In Career Coach and Southington Offers Experienced Agent Coaching and Training Center Training in: Manager • New Construction •Advanced CMA workshops for target marketing and statistics •Technology including Social Networking •Online Slide Show Presentations The Training Center •Foreclosures purchasing at Auctions 143 North Main Street Southington, CT 06489 •Sales Technique Workshops & and MORE! Phone: 860-621-8378 Toll Free:1-800-525-7793 Fax: 860-276-0369 Sessions with Ralph Williams at the Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Career Development Training Center
  • 11. CENTURY 21 Access America® Transaction Management Center •Entire transaction is coordinated from day one •One single contact – Monday through Friday, 9:00am to 5:00pm •Transaction Manager is a licensed Real Estate Agent and truly understands the financing application and approval process •Buyers and sellers receive clear, step by step instructions to ensure a smooth and timely closing •Access your sale or purchase with your own secure ID via the web, 24 hours a day, seven days a week, 365 days a year •Communicate with all parties of your transaction through one consolidated messaging center via fax, text to voice messaging and e-mails •View posted documents such as Contracts, Disclosures, MLS printouts, Amendments, Extensions, Contact Sheets, etc •Continued access to file once it has become a closing for years •Allows you to be an active participant in your transaction Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 12. Call Center 1. Capture Lead - Transfer to Agent who knows the most about that property 2. Record and put in a follow up plan based on agent feedback. 3. Incubate leads – good service – more sales
  • 14.
  • 16. www.c21accessamerica.com Google Base Search Engine allows you the option to search by key words, or by price range and town and styles Our Website is not only an IDX website with the entire MLS in Connecticut and RI. This also has Web 2.0 technology with 178 Results! access to neighborhood statistics from Trulia and Closed area statistics from Zillow. This gives the consumer the power to make informed choices right online! As you can see this site has a GOOGLE server, the potential buyer or seller can search using Key Words, like ‘Water Front’, ‘Bank Owned’, ‘East Side’, ‘walk to school’ and so on. If you are searching for a good deal on a bank foreclosed property, or want water front property, near the train, or a large See Next Page for back yard you can actually search for Property Details and these things just like the Google search contact opportunity you are used to! Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 17. www.c21accessamerica.com Trulia shows what is on the Market now in the area, Zillow shows what has sold in the neighborhood NAR Statistic: 24% of the consumers actually FIND their home on line! See Next Page for comparable closed properties Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 18. www.c21accessamerica.com This site was developed by John & Kate Rowles of Newport. This is an Ecommerce website designed to give the customer an experience similar to Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Amazon or Ebay.
  • 19. CENTURY 21 Access America Lead Shooter ® When a prospective customer puts a request in on the Century21.com website or the C21accessamerica.com website, the request gets forwarded to the agents cell phone within minutes! Allowing the agent to call the customer and give information or make an appointment. Our Website! Our Website is an IDX website with the entire MLS in Connecticut and RI! Agents have the opportunity to have their own Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. with the same capabilities!
  • 20. A History of Proven Results Not only were we the # 1 Century 21 Office in Connecticut in 2008, 2009 we were the only CENTURY 21 office to receive the Centurion Award! We are on track to do it again! Market Share Century 21 Access America Last 12 Months Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 20
  • 21. Market Share Last 6 Months Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 22. Access America Offices Wolcott, CT Office Meriden, CT Office Branford, CT Office 246 Wolcott Road Southington, CT Office 265 East Main Street 477 South Broad Street Wolcott , CT 06716 117 North Main Street Branford, CT 06405 Meriden, CT 06450 Map It with Google Maps Southington, CT 06489 Map It with Google Maps Map It with Google Maps Phone: 203-879-2339 Map It with Google Maps Phone:203- 634-1876 Phone: 203-481-7247 Toll Free:1-800-240-2952 Phone: 860-621-8378 Toll Free:1-800-525-7793 Toll Free: 1-800-289-2100 Toll Free:1-800-525-7793 Fax: 203-879-2102 Fax: 860-276-8032 Fax: 203-237-4142 Fax: 203-481-4075 Stamford, CT Office Bridgeport, CT Office Wethersfield, CT Office Watertown, CT Office 27 Strawberry Hill Avenue 3850 Main Street 449 Silas Deane Highway 429 Main Street Stamford, CT 06902 Bridgeport, CT 06606 Wethersfield, CT 06109 Watertown, CT 06795 Map It with Google Maps Map It with Google Maps Map It with Google Maps Map It with Google Maps Phone: 203-326-3399 Phone: 203-374-9451 Phone: 860-263-2121 Phone: 860-274-8200 Toll Free:1-800-243-5295 Toll Free: 1-800-722-0187 Toll Free:1-800-343-2166 Toll Free:1-800-240-2952 Fax: 203-374-9706 Fax: 860-263-2144 Fax: 860-274-0382 Fax: 203-326-3388 Coventry, RI Office Newport, RI Office East Greenwich, RI Office 1025 Tiogue Avenue 640 Thames Street 387 Main Street Coventry, RI 02816 Newport, RI 02840 East Greenwich, RI 02818 Map It with Google Maps Map It with Google Maps Map It with Google Maps Phone: 401-828-2100 Phone: 401-849-9192 Phone: 401-885-6260 Toll Free: 1-800-343-0227 Toll Free: 1-800-876-2429 Toll Free: 1-800-818-2100 Fax: 401-821-5889 Fax: 401-849-5871 Fax: 401-885-5360 Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 23. Our Team Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 24. The Value of working with a REALTOR The value and importance of real estate professionals has not changed! • 85% of sellers used a broker or agent to sell their home* • 76% of sellers placed their home on the Internet with the assistance of a real estate agent* • My mission statement – “I strive to make the sale of your home and all of the associated activities free of stress, easy to understand, and at times, even fun. My goal is to exceed your expectations and provide you with exceptional service throughout our relationship”. *2007 NAR Profile of Home Buyers and Sellers Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 24
  • 25. NAR 2008 • 38 % of sellers were referred to the agent by a friend or relative. • 26% of sellers used the same agent again. • 67% of sellers only contacted 1 agent. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 26. A History of Proven Results Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 26
  • 27. What most companies consider custom, we consider standard. Standard Services Customized Services Standard • Multiple Listing Service with CENTURY 21 • Local Advertising • National Advertising • Yard Sign • Global Referral Network • Agent and Office Preview • Seller Service Pledge • Open House • Quality Service Survey • Required Property Disclosures • Other Internet Websites • Competitive Market Analysis • Featured on National Website Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 27
  • 28. CENTURY 21®: The Gold Standard We are a strong, vibrant and global real estate family. We strive everyday to deliver unsurpassed market intelligence and insights. Our network of over 140,000 agents in over 8,000 offices worldwide is your edge. These CENTURY 21 standards inspire us all to a higher level of performance. What does “The Gold Standard” mean to you? Gold is symbolic of three positive and distinct values • Great financial value = Getting the best price for your home • High performance achievement = Best trained associates • Insightful wisdom = Your neighborhood specialist I am your “Professional Champion”. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 28
  • 29. Most Recognized Name in Real Estate • Consumers continue to identify the CENTURY 21 brand as “the most recognized name in real estate.” • Forty-two percent of adults surveyed singled out CENTURY 21 as the most well- known brand, with the nearest competitor trailing by a substantial 14 percentage points. Q “Which of these agencies , if any, is the most recognized name in real estate?” Source: 2007 Ad Tracking Study. The survey results are based on 1216 online interviews with a national random sample of adults (ages 25-54) who are equal decision makers and who have bought or sold a home within the past two years or plan to purchase or sell a home within the next two years. Brand awareness questions are based on a sample of 1216 respondents with a margin of error of +/- 2.4% at 90% confidence level. The study was conducted between February 19th - October 7th, 2007 by Millward Brown, a leading global market research organization. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 29
  • 30. Marketing Plan • Send “Just Listed “postcards highlighting your home to local area residents. • Advertise and hold agent/broker and buyer open houses. • List your property on our company website, which boasts the only Google powered search by key word in addition to field searching, Mapping Features, Trulia & Zillow integreation to help the buyer realize the value of your home. Plus ability to set up an appointment real time, in addition slide show, of your home . • Internet marketing – REALTOR.COM All of our listings boast enhanced REALTOR.com with 20 pictures and unlimited text, – We have banners placed on TRULIA featuring our listings as advertising – Trulia - Openhouse.com - Hotpads.com – Zillow - WSJ.com (homes over 300,000) - Cyberhomes.com – Homescape - New York Times.com - Google.com – Courant.com - ListHub.com - aol.com – Cyberhomes.com -oodle.com - homefinder.com – Frontdoor.com -yahoo.com - backpage.com – …. And more • Send out electronic notices about your home i.e., eNewsletters and eCards. • Provide local advertising • Leverage the CENTURY 21® Global Referral Network to access leads from around the world. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. all internet placement and syndication is subject to change without notice
  • 31. National Distribution For Your Home In addition to the great national coverage the CENTURY 21® System provides for your home listing, you’ll also find your property listed on key real estate sites that serve your area. That includes your local newspaper site, real estate showcases, guides to your region—wherever your neighbors look when they’re starting a home search. Because CENTURY 21 Sales Professionals know that in the end, every home sale is a local sale. That’s why our experts go the extra mile to understand your market in detail and position your home in front of the people most likely to buy. Our Online Newspaper Network The CENTURY 21 System distributes local listings to the homefinder.com network of 130+ online newspaper real estate sites nationwide to ensure your listings are seen by consumers who want to buy in your area. AK Anchorage Daily News FL Pensacola News Journal MD Lansing State Journal NY Newsday TX Dallas Morning News AL Montgomery Advertiser Sun Sentinel MI Livingston Daily Press & NY Poughkeepsie Journal TX Fort Worth Star AR Baxter Bulletin FL Tallahassee Democrat MI Argus NY Rochester Democrat & Telegram AZ Arizona Republic FL The Ledger-Enquirer MI Observer & Eccentric Chronicle TX El Paso Times CA The Press Enterprise GA Macon Telegraph MI The Times Herald NY The Journal News UT The Spectrum CA Contra Costa Times GA Pacific Daily News St. Cloud Times OH The Cincinnati Enquirer VA The Daily Press CA The Fresno Bee GUAM Honolulu Advertiser MI The Kansas City Star OH The News-Messenger VA The Daily News Leader CA Los Angeles Times HI Des Moines Register MI Springfield News-Leader OH News Journal VT Burlington Free Press CA Monterey County Herald IA Iowa City Press-Citizen MN The Sun Herald OH The Marion Star WA Bellingham Herald CA Modesto Bee IA Idaho Statesman MO Hattiesburg American OH News Herald WA The Olympian CA The Desert Sun ID Belleville News-Democrat MO The Clarion Ledger OH Telegraph – Forum WA Tri-City Herald CA The Californian IL Chicago Tribune Great Falls Tribune OH Chillicothe Gazette WA The News Tribune CA The Mercury News Rockford Register Star MS Citizen Times OH Coshocton Tribune WI The Post-Crescent CA The Tribune IL The Indianapolis Star MS The Charlotte Observer OH Eagle Gazette WI The Reporter CA The Sacramento Bee IL Journal and Courier MS The News & Observer OH The Advocate WI Green Bay Press-Gazette CA Visalia Times Delta IN The Star Press MT Courier News OH Times Recorder Herald Times Reporter CA The Press-Enterprise IN Richmond Palladium- NC Courier-Post OR Statesman Journal WI Marshfield News-Herald CA Oakland Tribune IN Item NC Asbury Park Press PA The Morning Call WI Stevens Point Journal CA The Daily Review IN The Wichita Eagle NC Daily Record PA Centre Daily Times WI Daily Tribune CA Tri-Valley Herald Lexington Herald-Leader NJ The Daily Journal SC The Greenville News WI Wausau Daily Herald CA The Argus KS The Courier-Journal NJ Home News Tribune SC The Sun News WI Oshkosh Northwestern CA San Mateo County Times KY Town Talk NJ Las Cruces Sun-News SC The Herald WI The Sheboygan Press CO Fort Collins Coloradoan The Daily Advertiser NJ Reno Gazette Journal SC The State WI The Herald-Dispatch CT Hartford Courant KY The News-Star NJ Press & Sun-Bulletin SC The Beaufort Gazette WV DE The News Journal LA Shreveport Times NJ Star Gazette SC The Island Packet FL Bradenton Herald LA Opelousas Daily World NM Ithaca Journal SD Argus Leader FL Florida Today LA Baltimore Sun NV TN The Leaf Chronicle FL The News-Press LA The Daily Times NY TN The Jackson Sun FL Miami Herald LA Battle Creek Enquirer NY TN The Daily News Journal FL Orlando Sentinel MD Detroit Free Press NY TN The Tennessean Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 32. Online Marketing • Strategically publish creative banners that increase traffic and listing exposure on Century21.com. • CENTURY 21 provides an innovative online experience for consumers that is second to no one in the industry. • Online media is optimized to drive leads and response from consumers on your property. • Automated email communications to buyers interested in your property • Search Engine Marketing is a key component of our online marketing efforts that drives consumers to our website and thereby increases the exposure your listing receives to interested buyers. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 33. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 34. Where Do Buyers Go For Information? Of those buyers who used the Internet, where they first learned about the home they purchased Real Estate Agent Internet Yard Sign The Internet should be leveraged to attract more buyers Source: 2008 National Association of REALTORS® Profile of Home Buyers and Sellers Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 35. Internet Advertising vs. Newspaper Advertising • 81% said they found the internet very useful • 29% said they found the newspaper very useful • 29% of buyers found their home on the internet first - This represents a significant increase from those that found their home in 2001. - The internet plays a much more significant role compared to newspapers, where only 3% found their home first. • 46% of buyers said they found yards signs to be very useful • 40% of buyers said they found open houses to be very useful *2008 NAR Profile of Home Buyers and Sellers Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 36. Home Buyers • 87% of all home buyers used the Internet as a tool when searching for a home* • 86% of recent home buyers found photos “very useful”* • 68% said the same about virtual tours* *2008 NAR Profile of Home Buyers and Sellers Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 37. Maximize Visibility! In Your Area & Across the Nation When you list your home a with CENTURY 21® Agent, you’re creating maximum exposure for your property, in your area and around the nation. Not only will your property be featured on the award-winning century21.com site, but millions of other potential buyers will be able to see your listing because the CENTURY 21 System partners with some of the most popular real estate sites on the Internet. When it comes to selling your home, you can’t have too much exposure. The CENTURY 21 System works hard to ensure that your unique listing gets all the attention it deserves—all around the country! According to NAR, eighty-seven percent of homebuyers start their search online1. That’s why the CENTURY 21 System lists your home on all these popular mover Web sites, which get millions of unique visitors every month: CENTURY 21 listings are also displayed on all MLS enabled real estate sites. Remax.com, ColdwellBanker.com, ERA.com, Prudential.c om, KW.com, and Weichert.com Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright ©© 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office isis independently owned and operated. Copyright 2009 CENTURY 21 <Insert All rights reserved. Each office independently owned and operated.
  • 38. Selling Your Home with the Help of century21.com The century21.com web site averages more than 2 million visits per month* • Consumer Leads • Property Listings • Registered Users • Top Search Engine partnerships; Google, Trulia and Yahoo • Open House Planner * ComScore 2009 Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 39. The Search Areas on century21.com • century21.com is a consumer’s home buying and selling information gateway • The easy to navigate menu bar allows consumers to identify exactly what they are looking for • The site serves as a real estate resource library for consumers Property Search • Satellite technology to visually scout the location of CENTURY 21 properties that meet their search criteria • Aerial views allow users to explore the property yard, street and neighborhood Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 40. century21.com Tools Slide Shows & Virtual Tours Visually highlight the best features of your home; automatically created when you have 6 or more pictures Mortgage Calculators & financing information Neighborhood Profiles Important information about this & other neighborhoods Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 41. Your Listing on century21.com • Up to 20 listing photos can be included • Detailed property descriptions (English & Spanish) • Floor Plans • Slide Show • Virtual Tours • Open House schedule Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 42. Weekly century21.com Traffic Reports • Each week I will provide you with the weekly exposure reports from century21.com. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 43. CENTURY 21®: Listings Stand Out to Buyers Searching on the # 1 Real Estate Website-Realtor.com Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 44. This is a Basic Listing and How Some of Our Competitors Would Market Your Home on the #1 Real Estate Web Site. Basic Listing Features • Maximum of 4 images • Default paragraph and bulleted descriptions • Brokerage name and office telephone number as contact point • Realtor.com will charge a $20 to $25 posting fee for virtual tours • Basic listings do not allow consumers to email the Agent or the Office. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 45. Listing Detail View – Company Showcase We Showcase All of our Listings and Fully Market Them Company Showcase Features Up to 25 Images Per Listing Agent Represented (at Brokerage Discretion) Brokerage Logo/Linkage Customizable: • Headlines • Paragraph • Agent Special Message • Lead Generation • Video • Virtual Tours Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 46. Your showcased listing will also appear on other web sites that Realtor.com powers the search on including MSN.com a top 5 real estate web site. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 47. Measuring Web Exposure of Your Home We can provide you with weekly web site traffic reports from Realtor.com Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 48. We also automatically enhance our listings on Homefinder.com Our Advertising Product: Broker Showcase A basic listing A listing enhanced with a HomeFinder.com Broker Showcase Package Upfront broker Open branding house flag Contact info with Trackable toll-free # Listing description Links to multiple photos virtual tours and green features Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 49. Enhanced listings receive priority placement in search results and are branded. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Copyright © 2009 CENTURY 21 <Insert Name>. All rights reserved. Each office is independently owned and operated.
  • 50. As seen on www.REALTOR.COM Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 51. As seen on www.google.com SAME HOUSE AGAIN ! Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 52. As seen on www.trulia.com SAME HOUSE AGAIN ! Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 53. As seen on www.yahoo.com SAME HOUSE AGAIN ! Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 54. As seen on www.frontdoor.com SAME HOUSE AGAIN ! Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 55. As seen on www.zillow.com SAME HOUSE AGAIN ! Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 56. As seen on www.cyberhomes.com Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 57. As seen on www.homefinder.com Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 58. www.realestate.aol.com Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 59. Linked from REALTOR.COM TO Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 60. Today‟s buyer- NAR 2008 ~ 34% FIND their home online! • I HAVE A FEW MORE REASONS Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 61. Linked in from REALTOR.COM to MSN Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 62. REALTOR.COM Distribution Partners Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 63. Marketing Plan, Continued – Enhanced listing display on Realtor.com site to make your property stand out – Video/virtual tour on YouTube.com, FaceBook.com, Linkedin.com, Wordpress.com, LiveVideo.com – Offer a Home Warranty program – Offer special Century 21 Access America Mortgage financing options – Transaction Management Online – Feature your property on my personal website and blogs – Place property on Craig‟s List and other online classified websites for maximum exposure – Eyejot.com Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 64. Marketing Plan Continued Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. All internet site distribution is subject to change without notice
  • 65. Targeted Local Marketing • Open Houses – Actively promote open house showings for Brokers and Buyers • Direct Mail – Just Listed cards, Open House cards and other targeted mailings • E-Greetings – Online greeting cards directed to potential buyers • Local Advertising • MLS – Place your home with the local Multiple Listing Service to make it available to all local Brokers • Internet – Courant.com Century21.com allows internet users to get information and photos of your home Mick Ruggiero REALTOR CENTURY 21 Access America Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 65
  • 66. 2010 Online Marketing continued • Strategically publish creative banners that increase traffic and listing exposure on Century21.com. • CENTURY 21 provides an innovative online experience for consumers that is second to no one in the industry. • Online media is optimized to drive leads and response from consumers on your property. • Automated email communications to buyers interested in your property • Search Engine Marketing is a key component of our online marketing efforts that drives consumers to our website and thereby increases the exposure your listing receives to interested buyers. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 66
  • 67. CENTURY 21® National Advertising • Multi-million dollar national advertising campaigns • Print, Internet and radio • Targeted advertising for Specialty Markets Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 67
  • 68. Century21.com averages more than 2 million visits per month Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 69. CENTURY 21® Global Reach Worldwide presence • Century21.com international links and websites • CENTURY 21® Global Referral Network • Significant buyer opportunities - with over 8,000 offices and 140,000 sales associates worldwide • Additional buyer opportunities - with the CENTURY 21® Global Referral Network, an Internet based referral system for broker selection and distribution of referral leads Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 69
  • 70. Fine Homes & Estates Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 71. Map Tool on www.century21.com Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 72. Your home featured on www.century21.com Copyright © 2008 Century 21 Real Estate LLC. All rights reserved.
  • 73. Selling Your Home with the Help of Century21.com The Century21.com web site averages more than 2 million visits per month • Consumer Leads • Property Listings • Registered Users • Top Search Engine partnerships; Google, Trulia and Yahoo Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 73
  • 74. The Search Areas on Century21.com • Century21.com is a consumer‟s home buying and selling information gateway • The easy to navigate menu bar allows consumers to identify exactly what they‟re looking for • The site serves as a real estate resource library for consumers • Property Search – Satellite technology to visually scout the location of CENTURY 21 properties that meet their search criteria – Aerial views allow users to explore the property yard, street and neighborhood Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 74
  • 75. Online Marketing Tools that help us Sell Your Property • Slide Shows & Virtual Tours Visually highlight the best features of your home; automatically created when you have 6 or more pictures Slide Show • Neighborhood Profiles Important information about this and other neighborhoods • Mortgage Calculator s and financing information Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 75
  • 76. Your Listing on Century21.com • Up to 20 listing Photos can be included • Detailed property descriptions (English and Spanish) • Floor Plans • Slide Show • Virtual Tours • Open House schedule • CENTURY 21’s exclusive LeadRouter technology directs online inquiries regarding your property directly to your agent within minutes Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 76
  • 77. A custom Slide Show to Showcase Your Property • This is what the consumer sees on Century21.com • Slide Shows are automatically created when you have 6 or more photos of the property • 98% of prospective Buyers feel property photos are useful in their home search* Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. * 2007 NAR Profile of Home Buyers and Sellers Page 77
  • 78. Referral Services • World’s largest referral network (based on the number of offices worldwide) brings you: – More buyer opportunities for your property • With over 8,000 offices and 140,000 sales associates worldwide • CENTURY 21® Global Referral Network, an Internet based referral system for distribution of referral leads from around the globe Mick Ruggiero REALTOR CENTURY 21 Access America Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 78
  • 79. Home Buyers • 84% of all home buyers used the Internet as a tool when searching for a home* • 84% of recent home buyers found photos “very useful”* • 60% said the same about virtual tours* • There are over 200 million users of the Internet in the USA** – 29% of home buyers first learned about the home they purchased using the Internet* – 84% of first time home buyers used the internet as an information source in the home buying process* *2007 NAR Profile of Home Buyers and Sellers Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. **Nielsen-Net Raings.com Page 79
  • 80. Competitive Market Analysis Establishing the perfect price for your home! • Recent Sales • Current Listings • Under Contract • Expired Listings • How do you stack up against the competition? • What will help your property sell faster? • How much will you have after closing? Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 80
  • 81. We‟re with you every step of the way CENTURY 21 Connections® • The CENTURY 21 Local Connections® program offers you convenient, cost-saving products and services that simplify your home buying, selling and ownership experience. • To search for money saving coupons and discounts, visit: http://www.century21.com/learn/connections/ Home Warranty • The CENTURY 21® Home Protection Plan offers home sellers and buyers protection against costly, unexpected repair bills that may occur after closing. Financing • Northern States Mortgage, with it‟s „BEST RATE GUARANTEE‟ Transaction Management Online From deposit to close, your transaction will be monitored online, by you, your agent, your legal council, and your mortgage company. Home Owners Insurance • SCM Insurance, part of the one Stop Shop experience you can choose, to compare the best rates and best services in the industry. Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 81
  • 82. Seller Service Pledge – My Personal Commitment • 21 points of differentiation – Commitment to service – Agreement between you, the seller and my CENTURY 21® office. Mick Ruggiero REALTOR CENTURY 21 Access America Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 82
  • 83. Quality Service • I strive to provide outstanding service to our clients • My clients are invited to complete a Quality Service Survey and return it to our independent 3rd party research group • Consistent monitoring of service in order to assure highest level of quality. Mick Ruggiero REALTOR CENTURY 21 Access America Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 83
  • 84. Put me to work for you! CENTURY 21: The Gold Standard. Mick Ruggiero 265 East Main Street Branford, CT 06405 Phone: 203-481-7247 Toll Free:1-800-289-2100 Copyright © 2008 Century 21 Real Estate LLC. All rights reserved. Page 84
  • 85. Mick Ruggiero CENTURY 21 Access America 265 East Main Street Branford, CT 06405 Phone: 203-481-7247 Toll Free:1-800-289-2100 Phone: 203-500-1197 Thank you! Toll Free:1-800-525-7793 x 2904 Page 85

Editor's Notes

  1. When you want the whole package, you want “The Gold Standard.”
  2. My Marketing Plan
  3. Homefinder.com is owned by a group of major newspaper companies and therefore have a network of over 130 local newspaper web sites. Your listing will be enhanced on the national site homefinder.com and all of these other web sites.
  4. Century 21 is dedicated to driving traffic to century21.com. We utilize marketing tactics such as banner advertising, search engine marketing ( bidding on search terms) and search engine optimization to increase traffic to century21.com . This results in more people seeing your home on century21.com.
  5. In 2008 we launched our own branded channel on Youtube.com. On this section visitors can watch our commercials and agents can upload video of their listings. Video will continue to grow as a media in which to market listings. Marketing programs like this allows us to develop a relationship with Generation X and Generation Y consumers. We also have a brand Facebook page, can be followed on Twitter and have a free iPhone app.It positions us a contemporary company who understands technology. We become a more relevant brand with this consumer and develop a higher level of preference.
  6. Note to Sales Associate: This slide stresses the importance of the Internet and the continued partnership with the real estate professional.As I’m sure you are aware, Internet use has become a predominate practice in most households. Its important that your listing have a stellar web presence on Century21.com. I will explain how I plan to do this in a moment.
  7. This research from the National Association of Realtors shows the increasing importance of the internet in the home buying process. Each year more and more buyers find the internet more useful and the newspaper less important/useful when searching for homes. You will also see that more and more buyers are finding their home on the internet, this number will continue to grow. The percentage of buyers who find the home they purchase in the newspaper has significantly decreased as has newspaper circulation. As your agent I will make sure that home gets the online exposure it deserves.
  8. Read statistics regarding recent home buyers. Everyone’s day and dollar are continually shrinking which is why its very important to address the needs of today’s Internet home buyers. These statistics were obtained from the most recent National Association of Realtors report. In Online Marketing the Internet is the link between you and your customer.Online or Interactive Marketing presents opportunities for tremendous profit A poorly targeted online advertising campaign or an ineffective web page can equate to throwing dollars out the window. But the upside is huge. Today’s Buyers and Sellers are online and they want you to be there too. Note to Sales Associate: Ask the sellers what they think of these statistics and what they have in mind for marketing their property.
  9. Century 21 has an aggressive listing distribution strategy to maximize the online exposure of your home. Research from the National Association of Realtors shows that consumers are conducting much of their research online and in many cases find their home online. We provide maximum exposure so that more potential buyers see your property. Your home will appear on some of the top real estate sites like Trulia, Yahoo etc. It will also appear on sites like Frontdoor.com which is owned by Scripps Network ( owner of HGTV, Food Network, Fine Living Network DIY TV).All of our listings are enhanced on homefinder.com and their network of local newspaper web sites. Today’s home buyer is searching online. We’re ready for their visit on the web twenty-four hours a day, seven days a week.Every open house we conduct will show up on Century21.com and Openhouse.com.
  10. Century21.com HomepageDiscuss how having an extensive and quality web presence helps generate leads and influences buying behavior.Century 21 has one of the most hit websites, averaging over 2million hits per month.We have over 278,000 listings on our website. I know that the proof of a good website is how long you stay once you find it. Users that come to our website stay an average of 13 minutes. Not only do we give searchers listings to look at, but we also give them lots of information on owning a home. In just a second, I’ll show you a couple of resources available to home buyers and sellers.Point out the following features that a Consumer would use…Buy, Sell, Finance, Learn and Contact links to most sought after informationQuick Search (Shortcuts) for a property or officeAbility for consumer to register and customize site with saved properties, search criteria, etc.Discuss the types of photos you would like to take of their home and which features you would like to highlight. Ask the sellers about some features of their home for which they are most proud.
  11. Note to Sales Associate: You should be well-versed with how to navigate the Century21.com web site. You should be able to answer questions about the site and what value it can offer both buyers and sellers.
  12. CENTURY 21 has provided us with a comprehensive vehicle to take advantage of how users search the internet and what they are looking for. Once we secure your listing we will place it on Century21.com where anyone looking to move into the area will see it. Not only do we have a popular website that’s going to market your property, the listing page will also provide neighborhood information as well. Our Enhanced Listing Tool provides me with the ability to highlight you listing by adding a slide show, virtual tour, extensive photos, floor plans, a descriptive narrative and even a Hispanic description for the century21espanol.com website. We’ve also got a tool called Neighborhood Profiles on your listing page that will provide a profile of the neighborhood. It will pinpoint the schools and houses of worship as well as other neighborhood demographics. This is also a great tool that can provide assistance if you are looking for information on the area you are moving to.Our Century 21 Mortgage Co provides buyers with a pre-approval in as little as 20 minutes through their new Four to the Door® mortgage process. Buyers can call in on our toll-free number and get pre-approved, not just pre-qualified, but pre-approved, guaranteed within the same day. We guarantee to close within the time frame that they need. When we get buyers pre-approved, you can feel more confident about the transaction running smoothly and closing on time.
  13. Another feature of the web site is the Enhanced Listing Tool and it gives me a great way to showcase your listings on Century21.com. I can add up to 20 photos of the listing, add floor plans, a virtual tour, a slide show, and a detailed property description in both English and Spanish. The Spanish property description will appear on century21espanol.com. IAs an agent if you are not familiar with this I recommend that you enroll in the “Enhanced Listings on Century21.com” VSS session for more details regarding this tool.
  14. NAR statistics show that customer follow up is not a strength of real estate agents. You can now use the listing traffic reports as a reason to follow up with your sellers on a weekly basis. You can either call them with the info or drop it off with them.
  15. If your office does not use the Realtor.com Company Showcase Program please delete these slides.If you so participate here are the talking points:Realtor.com is the number one real estate web site. As a service to our sellers we enhance all of our listings on the website. As you can see there is a difference in how showcased properties appear compared to basic listings which many of our competitors have (if this is true in your market). Our listing show the consumer how many photos we have, have headlines, a logo and are highlighted so they stand out. If you can bring in hard copy examples of what your competition’s basic listings look like on Realtor.com and what your listings look like. Be sure to pick one of your listings that is fully enhanced, over 20 photos, video, headlines, enhanced text, your photo etc.
  16. Here is an example of basic listing, Basic listings only have 4 photos, no headlines, no logo, no video, no enhanced text, no agent or office contact info. There is no email address which makes it hard for a consumer to contact you.
  17. This is an example of a fully showcased property and all of the benefits.
  18. Realtor.com also powers the home search on other websites including top search engine MSN.com., which is also in the top 5 real estate sites.
  19. By showcasing your home on Realtor.com I also have access to a traffic report showing how views and visits your home is receiving on century21.com . I can email this to you or print this out and send it to you each week .
  20. Century 21 is also the only national brand to enhance all of their listings on homefinder.com and their network of over 130 newspaper web sites. This provides extensive exposure for your home. Here you see the difference between a basic listing and an enhanced listing on homefinder.com.
  21. Enhanced listings also receive priority placement and appear at the top of the search (do your homework first and check to see who else is enhancing in your marketplace and who else has priority placement. In many markets we dominate the priority placement section.
  22. If the consumer clicks on your listing, they will be directed to www.century21.com detail page.
  23. If the consumer clicks for more details they are directed to the detail page on www.century21.com
  24. Consumers are directed to www.century21.com when they click on “Additional Property Detail”
  25. Frontdoor is presented by HGTV. Consumers are sent to www.century21.com if they click on get more info.
  26. Consumers can click and get more detail and then are given the option to see the “Listing’s Website” which will direct them back to www.century21.com
  27. If the consumer clicks on “get more info” they will be directed to the listing page on www.century21.com
  28. Consumers can get more detail on this site then if they click on “more info” they too will be directed to www.century21.com
  29. Online Marketing. To be where the customer is.