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Michelle_Vann_C.V (2)
- 1. Michelle Vann 24 EnderbyClose, Halifax, West Yorkshire, HX3 5RR Tel: 07889 248953 Email: mvann41@aol.co.uk • A Conscientious, hard-working and reliable Scheme Manager and Health Care Worker • Working well alone; I am focused and driven. • A constructive team member who contributes to the success of a team. • Excellent interpersonal skills, a good communicator and listener – this helps me to relate to others and build good working relationships. • I am a very organised person and a good problem solver. I think things through in a logical way which includes creative thinking. • I welcome training opportunities. I see opportunities and set and achieve goals both personally and professionally. • I have strong leadership skills- motivating and encouraging others, whilst taking the lead. • I am self aware which helps me to know my strengths and skills and have the confidence to put these into practice. , • Taken a lead role in making a scheme successful. • Worked in all types of social housing which has given me vast experience. 2014 – present – I was declared fit and well enough to begin full time paid work again. I have been actively seeking work alongside my volunteering work. During this time I have obtained an Enhanced DBS check which was conducted last Autumn 2015. 2014 – Undertook some agency paid work as a Relief Scheme Manager for Anchor Housing in Halifax. 2013 – Present (ongoing) Volunteering work for the RSPCA – Home Assessor for new pet owners adopting rescue animals across the Bradford region. 2011 – 2013 Suffered from ill health for a period of time September 2009 - 2011 Community Justice Degree; BA (Hons) University of Bradford (completed two years only) September 2008 – June 2009 Bradford College -Attended college part time to gain GCSE’s in Maths & English May 06 to January 08 (left due to relocation) Norwich City Council - Sheltered Housing Scheme Manager. I was the permanent Scheme Manager for a residential housing scheme for the elderly; managing 42 bungalows as well as providing a 24 hour on call service to other schemes in the local area. Day to day, typical responsibilities would include the following: - Morning welfare checks to each of the 42 bungalows (over 55’s), checking the residents were up and that there were no health issues or difficulties - Health and safety checks to the building - Weekly Fire Alarm testing Profile Employment Experience Key Achievements
- 2. - Re-assessing alltenant information and recording data every few weeks to ensure the correct information was recorded. - Manage the full voids process from end to end from end of of tenancies to new tenancy sign ups which included organizing essential repairs to be completed; advertising empty properties and interviewing new tenants - Attended block meetings with residents and other Scheme Managers and housing staff and attending essential training sessions - Arranging day outings for residents and luncheon events - Dealing sensitively with any deaths or illnesses of residents, updating the next of kin and appropriate services - Arranging open days with the police, the local councillor and the community - Opened a hearing clinic for the public, encouraging the community to use the facilities - Hiring out the main hall for public use for various events when not in use by residents - Assisted with major kitchen & bathroom refurbishment, project managing the work; monitoring contractors and liaising with residents keeping them informed - Organising and managing Fundraising Events - Providing a 24 hour on call service, every other week end, providing cover for approximately 20 schemes across the Norwich area. October 05 to May 06 St Martins Housing trust - Senior Support Worker. Duties – Took charge of a 45 bed hostel for the homeless and ran a shift of 5 staff. Support clients, help with benefits and daily living skills, liaise with CPN’s, probation service, GP’s, drugs and alcohol advice etc Mar 04 to May 06 Quantica Healthcare - Residential Childcare Worker. Duties – Worked in children’s home for looked after children. Tutored them and taught them basic living skills, liaised with social workers. Took them on supervised home visits, attended court with them etc. I also worked within youth hostels. September 03 to October 05 Earlham Youth Centre, Norwich – Youth Worker Duties – Planned and ran a youth club and organized outings and activities. Worked with the community and tried to educate and promote inclusion. August 1999 to September 2003 Eckling Grange retirement home, Norfolk – Head of Care Duties – Dealt with support plans, staff rota’s, medication stock control, health and safety of staff and residents, on call duty. November 1993 to June 1999 The Limes residential home, Norwich – Senior Carer Duties – Gave medication, support junior staff, complete paperwork, recognise any training issues. Education
- 3. Bradford College: April08/Dec 08 • Adult Literacy • English GCSE (B) • Diploma in Health and Social care/Humanities (Did not complete) Training Courses Emergency First Aid Health and Safety Fire Safety Basic Food and Hygiene Behavior Management Safe guarding vulnerable adults Personnel safety Conflict management Lone worker training Personnel effectiveness and influencing Moving and handling Change management Supporting drug users in the community Infection control IT Skills - Microsoft Windows 95/98/NT/2000/XP Microsoft Office – Word, Excel, Outlook and PowerPoint Karen Carolan – Sheltered Housing Manager Miss M Davis – Previous work collegue NCAS, 1 Bullard Road, 72a Plumstead Road Norwich Norwich, NR1 4J2 Tel – 01603 213699 Tel – 01603 433057 Fax – 01603 213696 REFERENCES