Insurance industry professional with 32+ years of insurance brokerage experience serving complex national and multi-national risk management clients, underwriting commercial casualty and surety bond products and property and casualty claim adjusting. Michael Ferreira Led and directed a team of client relationship professionals, technical consultants and product managers Managed global client service teams Business planning & strategy implementation Resource planning Knowledge management Training & mentoring Results Knowledge Leadership Expertise / Innovation Designed risk retention program for passenger transportation client Designed, developed and implemented Owner Control Insurance program – 30% loss ratio Negotiated workers’ compensation loss portfolio transfer valued at $125 million Managed risk solutions programs for clients in construction, retail, health care, manufacturing, professional services and transportation industries Technical Underwrote commercial casualty  and surety bond coverage Placed various lines of coverage including management liability, global property, wrap-ups, WC, aviation, commercial and auto liability Achieved 10% revenue growth in 2008. (through eleven months) Reduced operating expense by 24% Achieved a 97% client retention rate Produced revenue growth each year - 10% in 2005; 6% in 2006 and 8% in 2007 Strengthened budgeting process leading to a reduction of 12% of operating expenses Negotiated contracts for managed care service, TPAs, management information systems and various safety programs Operations Prepared and managed budgets and forecasts for revenue, receivables, payroll and expenses Partnered with Finance, Legal and Human Resources to provide leadership for all business activities

Michael Ferreira Value Propslide02 01 09

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    Insurance industry professionalwith 32+ years of insurance brokerage experience serving complex national and multi-national risk management clients, underwriting commercial casualty and surety bond products and property and casualty claim adjusting. Michael Ferreira Led and directed a team of client relationship professionals, technical consultants and product managers Managed global client service teams Business planning & strategy implementation Resource planning Knowledge management Training & mentoring Results Knowledge Leadership Expertise / Innovation Designed risk retention program for passenger transportation client Designed, developed and implemented Owner Control Insurance program – 30% loss ratio Negotiated workers’ compensation loss portfolio transfer valued at $125 million Managed risk solutions programs for clients in construction, retail, health care, manufacturing, professional services and transportation industries Technical Underwrote commercial casualty and surety bond coverage Placed various lines of coverage including management liability, global property, wrap-ups, WC, aviation, commercial and auto liability Achieved 10% revenue growth in 2008. (through eleven months) Reduced operating expense by 24% Achieved a 97% client retention rate Produced revenue growth each year - 10% in 2005; 6% in 2006 and 8% in 2007 Strengthened budgeting process leading to a reduction of 12% of operating expenses Negotiated contracts for managed care service, TPAs, management information systems and various safety programs Operations Prepared and managed budgets and forecasts for revenue, receivables, payroll and expenses Partnered with Finance, Legal and Human Resources to provide leadership for all business activities