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Top at risk drg s in the post icd 10 era and how to proactively address coding challenges webinar 10-13-15 slide share shortened
1. Sponsored by MiraMed Global Services
How to
Proactively
Address Coding
Challenges
2. Sponsored by MiraMed Global Services
For more information contact:
Phil C. Solomon
MiraMed
phil.solomon@miramedgs.com
This webinar presentation has been shortened for
the purposes of this SlideShare posting
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For over 29 years Mr. Sornberger lead
revenue cycle activities for The Cleveland
Clinic and UPMC and has consulted with the
largest health systems in the country. He has
authored over 2,200 articles for HFMA,
AAHAM, and other leading healthcare
publications and has been a featured
speaker at over 125 healthcare revenue cycle
industry events.
Lyman G. Sornberger
Chief Strategy Officer - Capio Partners
President & CEO - LGS Healthcare Consulting
Presented by:
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Learning Objectives
The importance of documentation and associated risk areas
Understand costs to rework claims – re: coding errors & cut your expenses
Track performance through executive & operational dashboards
Identify top KPI’s and benchmarks that you need to know
Create governance parameters for outsourcing with coding outsourcer
1
2
3
4
5
How to pick the right coding outsourcing partner6
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Polling Question
Question
How would you assess your systems
readiness on October 1st?
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Mitigate Risk
Your Post ICD-10 check-up from the neck-up
Validate your financial
impact and cost
Communicate and
chart your findings
Training strategy & plan
What are your strategies?
Create a plan and preventative protocol
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Scope of Service Line
Education and Awareness - Leadership & Board
Impact Analysis – Financial/Performance/Risk Mitigation/Strategies
Implementation Strategy/Planning - Program Charter/Budget Estimates
Timeline & Dependencies
Readiness – Technology/Revenue Cycle/Clinical Documentation/People
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Total Budget $3.1M
Capital $800K
Patient Access $925K
CDI $200K ($140K R)
HIM $820K ($500K R)
Training $400K ($250K R)
Example 300 Bed Hospital
Financial Risk/Budget
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Providers overwhelmed discovering
effort required for the ICD-10 transition
A data-driven approach
helps providers
conserve resources
and limit compliance
costs minimizing
disruptions
ICD-10 Analytics
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External Exposure
Vendor Readiness (C)
Payer Readiness (C)
Community Providers
Coders
(CAC / NLP / Offshore
Outsourcing)
Training
Total Cost
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Dual Workflow
13
In-house Outsource
Partnership Strategy
On/Off Shore
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Benefits and Risks
Assess reimbursement shifts
Coding
Denials
Contracting
Engage providers in trends
Assess revenue risk
Promote strategies to mitigate risk
Identify revenue maximization opportunities
Ask for Handouts
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Fourth Quarter 2015
Assess Lessons Learned from Risk Mitigation
Verify Revenue Impact
Memorialize Future Training
Seek Additional Improvement Opportunities:
Denial Management
Coding
CDI, CAC, NLP
Automated Coding, etc.
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2016
Seek Additional Improvement Opportunities
Benchmark Peer Performance Verify Revenue Impact
Benchmark
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2017
• Establish Performance Targets
• Verify Revenue Impact
• Seek Additional
Improvement Opportunities
• Manage Against Reimbursement Changes
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What to Continue Doing
Communicate
Monitor cash impact
Train, train, train
Identify problems/shift
resources
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What to Begin Doing
Trending-peer to peer
Manage denial inventory
Monitor underpayments
Enhance training program
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Questions
Contact:
Phil Solomon
Vice President Global Services
MiraMed
phil.solomon@miramedgs.com
404-849-8065
Do You Have
Any Questions?
Editor's Notes
Know that you are in ICD.10 “hell” how would you assess your systems readiness on October 1st
We mastered the challenge and had no issues.
We had some minor “bleeps” but basically it was business as usual.
Our clinical, coders, and revenue cycle were not prepared.
Our third party relationships (i.e. payers and vendors) struggle (d).
We didn’t get a bill through a payer system for at least 48 hours.
Note the circle and recurring cost
Training should be 250K R
Green box should be $890K Recurring Cost
Remove 2.4M Permanent Cost
Center needs corrected
Communicate
Monitor cash impact
Train, train, train
Identify problem areas and shift resources
Trending-peer to peer
Manage denial inventory
Monitor underpayments
Enhance your training program