MGT 311 Final Exam
1) In her work in the publishing industry, Vera seeks out new authors whom she considers promising. In the past 2 years she has found a number of new writers whose work she thought was exceptional, and immersed herself in the task of helping them shape their manuscripts for submission to her managers for publishing. Although she was extremely proud of the results, none of the authors she worked with were chosen for publication. Vera believes that the decision not to publish these authors was based on personal rivalries within management, rather than the quality of her writers’ work. She is extremely frustrated, dreads coming into work each morning, and is seriously thinking of resigning. How can Vera’s job attitude best be described?
A.Low job satisfaction and low job involvement
B.High job satisfaction and low job involvement
C.Low job satisfaction and high job involvement
D.High job satisfaction and high job involvement
2) Julia works as a recep
Vera is frustrated in her job as a publisher because none of the authors she worked hard to develop were chosen for publication, despite the quality of their work. She believes this was due to personal rivalries within management rather than the merits of the authors' work. As a result, Vera has very low job satisfaction and is seriously considering resigning.
Vera works in publishing and has found several promising new authors over the past two years. She helped shape their manuscripts for submission but none were chosen for publication. Vera believes this was due to personal rivalries in management rather than the quality of work. As a result, she is extremely frustrated and thinking of resigning. Her job attitude can best be described as having low job satisfaction and low job involvement.
This document provides the solution to the MGT 311 Final Exam. It includes 30 multiple choice questions related to management, organizational behavior, motivation, teams, leadership, and change. Clicking the provided link takes the user to a website with the answers to the exam questions.
Vera is extremely frustrated and dreads coming into work each morning due to her managers' decisions not to publish any of the authors she worked with and believes this was due to personal rivalries rather than the quality of work. Her job attitude can best be described as having low job satisfaction and involvement.
Mgt 311 final exam 5) What is the degree to which a person identifies with hi...sunilrajubattu
5) What is the degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth?
A. Job satisfaction
B. Job involvement
C. Job stability
D. Organizational commitment
Mgt 311 final exam 1) In her work in the publishing industry, Vera seeks out...revathidml
The document is a study guide for an MGT/311 final exam that provides sample exam questions and answers. It includes 30 multiple choice questions related to management, organizational behavior, and human resources topics. The questions cover concepts like job satisfaction, emotions, motivation, leadership styles, group dynamics, conflict management, organizational structure, and managing change. The document provides context and questions to help students prepare for an exam on management and organizational behavior principles.
Mgt 311 final exam university of phoenix final exams study guide 1) in her wo...Ninna Basley
Vera works in publishing and has found promising new authors, but her managers declined to publish any of them, which Vera believes was due to personal rivalries rather than quality. Vera is frustrated and considering resigning. The document provides sample exam questions related to organizational behavior, leadership, motivation and management.
Mgt 311 final exam university of phoenix final exams study guide 1) in her wo...Sarah Nickson
Vera works in publishing and has found promising new authors, but her managers declined to publish any of them, which Vera believes was due to personal rivalries rather than quality. Vera is frustrated and considering resigning. The document provides sample exam questions related to organizational behavior, leadership, motivation and management. It addresses topics like job attitudes, emotions, cognitive dissonance, evidence-based management, and self-determination theory.
Vera is frustrated in her job as a publisher because none of the authors she worked hard to develop were chosen for publication, despite the quality of their work. She believes this was due to personal rivalries within management rather than the merits of the authors' work. As a result, Vera has very low job satisfaction and is seriously considering resigning.
Vera works in publishing and has found several promising new authors over the past two years. She helped shape their manuscripts for submission but none were chosen for publication. Vera believes this was due to personal rivalries in management rather than the quality of work. As a result, she is extremely frustrated and thinking of resigning. Her job attitude can best be described as having low job satisfaction and low job involvement.
This document provides the solution to the MGT 311 Final Exam. It includes 30 multiple choice questions related to management, organizational behavior, motivation, teams, leadership, and change. Clicking the provided link takes the user to a website with the answers to the exam questions.
Vera is extremely frustrated and dreads coming into work each morning due to her managers' decisions not to publish any of the authors she worked with and believes this was due to personal rivalries rather than the quality of work. Her job attitude can best be described as having low job satisfaction and involvement.
Mgt 311 final exam 5) What is the degree to which a person identifies with hi...sunilrajubattu
5) What is the degree to which a person identifies with his or her job, actively participates in it, and considers his or her performance as being important to self-worth?
A. Job satisfaction
B. Job involvement
C. Job stability
D. Organizational commitment
Mgt 311 final exam 1) In her work in the publishing industry, Vera seeks out...revathidml
The document is a study guide for an MGT/311 final exam that provides sample exam questions and answers. It includes 30 multiple choice questions related to management, organizational behavior, and human resources topics. The questions cover concepts like job satisfaction, emotions, motivation, leadership styles, group dynamics, conflict management, organizational structure, and managing change. The document provides context and questions to help students prepare for an exam on management and organizational behavior principles.
Mgt 311 final exam university of phoenix final exams study guide 1) in her wo...Ninna Basley
Vera works in publishing and has found promising new authors, but her managers declined to publish any of them, which Vera believes was due to personal rivalries rather than quality. Vera is frustrated and considering resigning. The document provides sample exam questions related to organizational behavior, leadership, motivation and management.
Mgt 311 final exam university of phoenix final exams study guide 1) in her wo...Sarah Nickson
Vera works in publishing and has found promising new authors, but her managers declined to publish any of them, which Vera believes was due to personal rivalries rather than quality. Vera is frustrated and considering resigning. The document provides sample exam questions related to organizational behavior, leadership, motivation and management. It addresses topics like job attitudes, emotions, cognitive dissonance, evidence-based management, and self-determination theory.
This short document promotes creating presentations on SlideShare using Haiku Deck. It includes photo credits to seven different photographers and encourages the reader to get started making their own Haiku Deck presentation on SlideShare.
This document discusses strategies for healthcare providers to reduce the amount of unpaid patient balances sent to collection agencies. It describes the typical approach of sending four similar statements to patients with amounts due. This approach recovers only 15-22% of amounts owed and results in high costs to send statements. The document recommends optimizing statement content and presentation based on individual patient factors like payment history and available assistance programs. A case study found this approach improved collection yields by 10% and reduced statement costs by 10%, resulting in $1.3 million annual savings. The document suggests continually optimizing processes to further reduce bad debt and collection fees while improving the patient financial experience.
CaBA Lancaster 03 Louisa Blundell Living LuneCaBASupport
Volunteers with a variety of specialist skills worked together on a project to improve access to an underappreciated local water body called the Keer. Their efforts included clearing balsam, moving a path, creating homes for bats and birds, seed planting, and other tasks. As a result, the project was delivered on time and under budget, involved local volunteer ownership and specialist roles, and increased scientific awareness of the area, with the hope that the local economy and further projects would benefit.
The document provides guidance for students on proper procedures for planned and unplanned absences from school. It outlines that students are responsible for catching up on missed work within a set timeframe and should communicate proactively with teachers. The document stresses time management, advocacy, flexibility, and honesty when communicating with teachers about absences and missed assignments.
The document summarizes current research on media education conducted by the Centre for Media Pedagogy (CMP) at the University of Lapland in Finland. The CMP coordinates research and development projects in media education and educational technology. It has developed several pedagogical models for integrating technology into teaching and learning, which are empirically tested through long-term experiments. Lessons learned include the importance of teacher training, technical support, motivation, and evaluating learning outcomes. Future plans include international surveys on meaningful mobile learning and commercializing the developed pedagogical models.
Williamson Presentation to OKAMA Oct 21-2015 - EMS in OklahomaKelli Bruer
EMS IN OKLAHOMA Today & Tomorrow was a presentation by H. Stephen Williamson, President of the Emergency Medical Services Authority (EMSA), to the Oklahoma Ambulance Association on October 21, 2015. The presentation discussed payment reform in the healthcare environment, quality initiatives for ambulance services, and the shifting priorities of the Department of Health and Human Services toward alternative payment models and value-based purchasing. It also reviewed concepts from the Institute for Healthcare Improvement like the Triple Aim framework and new rules for radical redesign in healthcare.
The document provides 10 ways to reduce patient statement volume and costs, including segmenting patients and tailoring statements, reducing unnecessary information on statements, encouraging earlier payments, optimizing address data and return mail, providing multiple payment options including online payments without logging in, and collecting payments at the point of service. It stresses applying analytics to statements to understand which methods are most effective.
To obtain a temporary visitor visa to Japan as a tourist, visitor, or for business purposes for less than 90 days requires submitting documentation to the Japanese embassy in Colombia. The documentation includes a completed visa application form, valid passport with photo, proof of travel reservations, letter of invitation, detailed activity plan, and documents proving relationship, employment, or student status. Once completed, the documents must be delivered in person to the Japanese embassy in Bogota during specified hours. The visa process for Colombian citizens is free of cost.
David Tucker is an innovative technology business leader and executive who has successfully led startup organizations and business units within large companies like Cisco Systems. He has over 30 years of experience in telecommunications, networking, and developing profitable business models. Some of his career highlights include co-founding Selsius Systems, an IP PBX company that was acquired by Cisco where he helped grow their Collaboration business to over $4.5B annually. He also led teams at Cisco that developed new product categories for small and medium businesses, growing bookings to $350M within 3 years. Currently he is the Vice President and General Manager of Cisco's Collaboration Solutions Go-to-Market organization, working to achieve aggressive growth targets.
Career Achievement & Contribution at MCST 4070 Centro ResidencesKelvin Chang
1. The document lists contributions made and issues resolved relating to the management of Centro Residences condominium, including water pipe bursts, sewage pipe bursts, damaged building fins, a choked pool drainage pipe, plumbing and electrical issues, broken glass incidents, faulty barriers and equipment, and landscaping concerns.
2. Many of the issues required coordinating repairs between various parties like main contractors, subcontractors, and service providers to ensure defects were rectified under warranty.
3. Administrative improvements were also made such as organizing files, supervising on-site staff, and implementing a payment tracking system.
Dokumen tersebut membahas tentang stoikiometri yang mempelajari kuantitas zat dalam reaksi kimia. Stoikiometri meliputi stoikiometri reaksi, larutan, dan gas serta hukum-hukum yang melandasinya seperti hukum Boyle, Gay-Lussac dan persamaan umum gas ideal. Dokumen ini juga menjelaskan perhitungan kimia seperti perubahan massa dan mol, serta pengubahan volume dan massa melalui kerapatan.
Vera works in publishing and has found several promising new authors over the past two years. She immersed herself in helping shape their manuscripts for submission, but none were chosen for publication. Vera believes this was due to personal rivalries within management rather than the quality of work. As a result, she is extremely frustrated with her job and seriously considering resigning.
Vera works in publishing and has found several promising new authors over the past two years. She immersed herself in helping shape their manuscripts for submission, but none were chosen for publication. Vera believes this was due to personal rivalries within management rather than the quality of work. As a result, she is extremely frustrated with her job and seriously considering resigning.
Vera is extremely frustrated and dreads coming into work each morning due to her managers' decisions not to publish any of the authors she worked with and believes this was due to personal rivalries rather than the quality of work. Her job attitude can best be described as having low job satisfaction and involvement.
Mgt 311 final exam 15) When Neal Patterson, CEO of Cerner Corporation, sent h...sunilrajubattu
15) When Neal Patterson, CEO of Cerner Corporation, sent his seething e-mail to 400 managers, he erred by selecting the wrong
A. channel for his message
B. message
C. distribution
D. emotional charge
Mgt 311 final exam 6) What term is used for those emotions that an organizat...revathidml
6) What term is used for those emotions that an organization requires workers to show and considers appropriate for a given job?
A. Felt emotions
B. Required emotions
C. Conditional emotions
D. Displayed emotions
Mgt 311 final exam 12) Glendon has a degree in business and worked for 2 year...sunilrajubattu
12) Glendon has a degree in business and worked for 2 years at an international firm in Spain. When the firm suffered cutbacks and Glendon returned home, he took a job at a nonprofit agency mentoring at-risk Spanish-speaking children. Glendon earns a third of what he earned in the business world, but has decided that his new goal is to acquire a larger case load and continue to use his Spanish to help people. Which theory explains why Glendon is happy with a much smaller external reward for his work?
A. Self-imposition of goals
B. nAch
C. Self-concordance
D. Extrinsic motivation
Mgt 311 final exam 6) What term is used for those emotions that an organizat...sunilrajubattu
6) What term is used for those emotions that an organization requires workers to show and considers appropriate for a given job?
A. Felt emotions
B. Required emotions
C. Conditional emotions
D. Displayed emotions
Mgt 311 final exam 26) Political behaviors usually A. lie outside of an i...revathidml
26) Political behaviors usually
A. lie outside of an individual’s specified job performance
B. are counter productive to individual goals
C. are seen only in large organizations
D. are frowned upon by organizational leaders
This short document promotes creating presentations on SlideShare using Haiku Deck. It includes photo credits to seven different photographers and encourages the reader to get started making their own Haiku Deck presentation on SlideShare.
This document discusses strategies for healthcare providers to reduce the amount of unpaid patient balances sent to collection agencies. It describes the typical approach of sending four similar statements to patients with amounts due. This approach recovers only 15-22% of amounts owed and results in high costs to send statements. The document recommends optimizing statement content and presentation based on individual patient factors like payment history and available assistance programs. A case study found this approach improved collection yields by 10% and reduced statement costs by 10%, resulting in $1.3 million annual savings. The document suggests continually optimizing processes to further reduce bad debt and collection fees while improving the patient financial experience.
CaBA Lancaster 03 Louisa Blundell Living LuneCaBASupport
Volunteers with a variety of specialist skills worked together on a project to improve access to an underappreciated local water body called the Keer. Their efforts included clearing balsam, moving a path, creating homes for bats and birds, seed planting, and other tasks. As a result, the project was delivered on time and under budget, involved local volunteer ownership and specialist roles, and increased scientific awareness of the area, with the hope that the local economy and further projects would benefit.
The document provides guidance for students on proper procedures for planned and unplanned absences from school. It outlines that students are responsible for catching up on missed work within a set timeframe and should communicate proactively with teachers. The document stresses time management, advocacy, flexibility, and honesty when communicating with teachers about absences and missed assignments.
The document summarizes current research on media education conducted by the Centre for Media Pedagogy (CMP) at the University of Lapland in Finland. The CMP coordinates research and development projects in media education and educational technology. It has developed several pedagogical models for integrating technology into teaching and learning, which are empirically tested through long-term experiments. Lessons learned include the importance of teacher training, technical support, motivation, and evaluating learning outcomes. Future plans include international surveys on meaningful mobile learning and commercializing the developed pedagogical models.
Williamson Presentation to OKAMA Oct 21-2015 - EMS in OklahomaKelli Bruer
EMS IN OKLAHOMA Today & Tomorrow was a presentation by H. Stephen Williamson, President of the Emergency Medical Services Authority (EMSA), to the Oklahoma Ambulance Association on October 21, 2015. The presentation discussed payment reform in the healthcare environment, quality initiatives for ambulance services, and the shifting priorities of the Department of Health and Human Services toward alternative payment models and value-based purchasing. It also reviewed concepts from the Institute for Healthcare Improvement like the Triple Aim framework and new rules for radical redesign in healthcare.
The document provides 10 ways to reduce patient statement volume and costs, including segmenting patients and tailoring statements, reducing unnecessary information on statements, encouraging earlier payments, optimizing address data and return mail, providing multiple payment options including online payments without logging in, and collecting payments at the point of service. It stresses applying analytics to statements to understand which methods are most effective.
To obtain a temporary visitor visa to Japan as a tourist, visitor, or for business purposes for less than 90 days requires submitting documentation to the Japanese embassy in Colombia. The documentation includes a completed visa application form, valid passport with photo, proof of travel reservations, letter of invitation, detailed activity plan, and documents proving relationship, employment, or student status. Once completed, the documents must be delivered in person to the Japanese embassy in Bogota during specified hours. The visa process for Colombian citizens is free of cost.
David Tucker is an innovative technology business leader and executive who has successfully led startup organizations and business units within large companies like Cisco Systems. He has over 30 years of experience in telecommunications, networking, and developing profitable business models. Some of his career highlights include co-founding Selsius Systems, an IP PBX company that was acquired by Cisco where he helped grow their Collaboration business to over $4.5B annually. He also led teams at Cisco that developed new product categories for small and medium businesses, growing bookings to $350M within 3 years. Currently he is the Vice President and General Manager of Cisco's Collaboration Solutions Go-to-Market organization, working to achieve aggressive growth targets.
Career Achievement & Contribution at MCST 4070 Centro ResidencesKelvin Chang
1. The document lists contributions made and issues resolved relating to the management of Centro Residences condominium, including water pipe bursts, sewage pipe bursts, damaged building fins, a choked pool drainage pipe, plumbing and electrical issues, broken glass incidents, faulty barriers and equipment, and landscaping concerns.
2. Many of the issues required coordinating repairs between various parties like main contractors, subcontractors, and service providers to ensure defects were rectified under warranty.
3. Administrative improvements were also made such as organizing files, supervising on-site staff, and implementing a payment tracking system.
Dokumen tersebut membahas tentang stoikiometri yang mempelajari kuantitas zat dalam reaksi kimia. Stoikiometri meliputi stoikiometri reaksi, larutan, dan gas serta hukum-hukum yang melandasinya seperti hukum Boyle, Gay-Lussac dan persamaan umum gas ideal. Dokumen ini juga menjelaskan perhitungan kimia seperti perubahan massa dan mol, serta pengubahan volume dan massa melalui kerapatan.
Vera works in publishing and has found several promising new authors over the past two years. She immersed herself in helping shape their manuscripts for submission, but none were chosen for publication. Vera believes this was due to personal rivalries within management rather than the quality of work. As a result, she is extremely frustrated with her job and seriously considering resigning.
Vera works in publishing and has found several promising new authors over the past two years. She immersed herself in helping shape their manuscripts for submission, but none were chosen for publication. Vera believes this was due to personal rivalries within management rather than the quality of work. As a result, she is extremely frustrated with her job and seriously considering resigning.
Vera is extremely frustrated and dreads coming into work each morning due to her managers' decisions not to publish any of the authors she worked with and believes this was due to personal rivalries rather than the quality of work. Her job attitude can best be described as having low job satisfaction and involvement.
Mgt 311 final exam 15) When Neal Patterson, CEO of Cerner Corporation, sent h...sunilrajubattu
15) When Neal Patterson, CEO of Cerner Corporation, sent his seething e-mail to 400 managers, he erred by selecting the wrong
A. channel for his message
B. message
C. distribution
D. emotional charge
Mgt 311 final exam 6) What term is used for those emotions that an organizat...revathidml
6) What term is used for those emotions that an organization requires workers to show and considers appropriate for a given job?
A. Felt emotions
B. Required emotions
C. Conditional emotions
D. Displayed emotions
Mgt 311 final exam 12) Glendon has a degree in business and worked for 2 year...sunilrajubattu
12) Glendon has a degree in business and worked for 2 years at an international firm in Spain. When the firm suffered cutbacks and Glendon returned home, he took a job at a nonprofit agency mentoring at-risk Spanish-speaking children. Glendon earns a third of what he earned in the business world, but has decided that his new goal is to acquire a larger case load and continue to use his Spanish to help people. Which theory explains why Glendon is happy with a much smaller external reward for his work?
A. Self-imposition of goals
B. nAch
C. Self-concordance
D. Extrinsic motivation
Mgt 311 final exam 6) What term is used for those emotions that an organizat...sunilrajubattu
6) What term is used for those emotions that an organization requires workers to show and considers appropriate for a given job?
A. Felt emotions
B. Required emotions
C. Conditional emotions
D. Displayed emotions
Mgt 311 final exam 26) Political behaviors usually A. lie outside of an i...revathidml
26) Political behaviors usually
A. lie outside of an individual’s specified job performance
B. are counter productive to individual goals
C. are seen only in large organizations
D. are frowned upon by organizational leaders
Mgt 311 final exam 26) Political behaviors usually A. lie outside of an in...sunilrajubattu
26) Political behaviors usually
A. lie outside of an individual’s specified job performance
B. are counter productive to individual goals
C. are seen only in large organizations
D. are frowned upon by organizational leaders
Mgt 311 final exam 12) Glendon has a degree in business and worked for 2 yea...revathidml
12) Glendon has a degree in business and worked for 2 years at an international firm in Spain. When the firm suffered cutbacks and Glendon returned home, he took a job at a nonprofit agency mentoring at-risk Spanish-speaking children. Glendon earns a third of what he earned in the business world, but has decided that his new goal is to acquire a larger case load and continue to use his Spanish to help people. Which theory explains why Glendon is happy with a much smaller external reward for his work?
A. Self-imposition of goals
B. nAch
C. Self-concordance
D. Extrinsic motivation
) In her work in the publishing industry, vera seeks out new authors whom she...Gender Core
This document appears to provide sample exam questions for an MGT 311 final exam and includes a link to purchase answers to the questions. The questions cover various topics in management such as job attitudes, emotions, conflict, motivation, groups, diversity, organizational culture, and resistance to change. The document suggests obtaining answers from an external source rather than answering the questions independently.
Vera is frustrated at her job as a publisher because none of the authors she has worked hard to develop have been chosen for publication, despite the quality of their work. She believes this is due to personal rivalries within management rather than the merits of the authors' work. As a result, Vera has low job satisfaction and is thinking of resigning.
Mgt 311 final exam mcq`s correct answers 100%Austing_3
The document provides a sample exam for an MGT/311 final exam. It includes 30 multiple choice questions covering topics related to management, organizational behavior, and human resources. An introduction at the beginning encourages the reader to leave feedback if the questions are helpful and wishes them good luck on the exam.
Mgt 311 final exam mcq`s correct answers 100%liamSali
The document provides a sample exam for an MGT/311 management course, including 30 multiple choice questions on topics such as motivation, communication, conflict, and organizational change. It also provides brief instructions noting that the questions will be randomly selected and that feedback is appreciated.
Vera, who works in publishing, is frustrated because none of the promising new authors she has championed have been chosen for publication, despite the quality of their work. She believes this is due to personal rivalries within management rather than the merits of the writing. As a result, Vera dreads coming to work each day and is considering resigning.
Vera is extremely frustrated and dreads coming to work each morning after none of the authors she worked with were chosen for publication, despite her belief they were exceptional. She believes this was due to personal rivalries rather than the quality of the authors' work, and is seriously considering resigning.
MGT311 – Final Exam Study Guide1. Vera’s job in publishing req.docxannandleola
MGT/311 – Final Exam Study Guide
1. Vera’s job in publishing requires her to seek out new writers. She has chosen a bunch of talented writers, but none of them seem to get chosen for publishing. She thinks this has something to do with conflicts in management. How would you describe Vera’s job attitude?
Low job satisfaction. High job involvement
Explanation: Vera obviously works very hard at her job, but she gets very little satisfaction because her writers never get published.
2. Julia is a receptionist at a stockbroker’s office. Her boss just came in and chewed her out for no apparent reason. Julia freaks out and slams her iPad in the garbage. What is the cause of Julia’s reaction?
Emotion
Explanation: Julia was upset by her boss’s actions and let her emotions cause her to do something out of the ordinary.
3. Erin is a customer service rep a social media software company. A customer calls and chews her out because the software is down. She needs to leave her desk to cool down. Why is her anger an emotion and NOT a mood?
It has contextual stimulus.
Explanation: Anger caused from single source (the context) is an emotion, while anger caused from ambiguous sources would be considered a mood.
4) Incompatibility two or more attitudes or between behavior and attitudes is referred to as?
Cognitive dissonance
Explanation: Just image trying to work with a very upbeat person while you’re very angry. This is going to create some cognitive dissonance.
5) What is the term that describes a person’s connection to their job and their view of self-worth from their work at the job?
Job involvement
Explanation: Some jobs can be very involved with a person’s life and will be their defining activity. Other people are stuck in dead end jobs with low involvement.
6) Some companies require their employees to display a certain type of emotion when performing their job. What term refers to these emotions?
Displayed emotions
Explanation: Just think Wal-Mart… Employees are always supposed to be working with a smile, despite their actual internal emotions.
7) Janet must find a writer who can be assigned to an big advertising account. She pours over data from the past performance of her writers. Eventually she chooses a writer that has shown great results on similar accounts. What is the basis for Janet’s choice?
Systematic study
Explanation: Janet uses an approach that relies on hard data to make a decision, as opposed to using her personal instincts.
8) What is it called when managerial methods are based on the scientific evidence?
Evidence-based management
Explanation: Many management methods undergo rigid scientific testing. Managers that use these tactics are engaging in evidence-based management.
9) A construction manager is spending a great deal of time conducting interviews, due to high turnover rates of skilled workers. Many people quit because the workplace is not safe. Some foreman employees were encouraged t ...
Mgt 312 week 1 to 5 knowledge check study guideslaynepettus
This document provides a study guide for MGT 312 Week 1 to 5 Knowledge Check questions. It includes sample questions and answers related to key concepts in organizational behavior, leadership, motivation, group dynamics, and organizational structure. The guide is intended to help students prepare for knowledge assessments in an MGT 312 course covering these topics.
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"Learn about all the ways Walmart supports nonprofit organizations.
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The webinar may also give some examples on how nonprofits can best leverage Walmart Business+.
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Special TechSoup offer for a free 180 days membership, and up to $150 in discounts on eligible orders.
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Answers about how you can do more with Walmart!"
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A workshop hosted by the South African Journal of Science aimed at postgraduate students and early career researchers with little or no experience in writing and publishing journal articles.
বাংলাদেশের অর্থনৈতিক সমীক্ষা ২০২৪ [Bangladesh Economic Review 2024 Bangla.pdf] কম্পিউটার , ট্যাব ও স্মার্ট ফোন ভার্সন সহ সম্পূর্ণ বাংলা ই-বুক বা pdf বই " সুচিপত্র ...বুকমার্ক মেনু 🔖 ও হাইপার লিংক মেনু 📝👆 যুক্ত ..
আমাদের সবার জন্য খুব খুব গুরুত্বপূর্ণ একটি বই ..বিসিএস, ব্যাংক, ইউনিভার্সিটি ভর্তি ও যে কোন প্রতিযোগিতা মূলক পরীক্ষার জন্য এর খুব ইম্পরট্যান্ট একটি বিষয় ...তাছাড়া বাংলাদেশের সাম্প্রতিক যে কোন ডাটা বা তথ্য এই বইতে পাবেন ...
তাই একজন নাগরিক হিসাবে এই তথ্য গুলো আপনার জানা প্রয়োজন ...।
বিসিএস ও ব্যাংক এর লিখিত পরীক্ষা ...+এছাড়া মাধ্যমিক ও উচ্চমাধ্যমিকের স্টুডেন্টদের জন্য অনেক কাজে আসবে ...
Exploiting Artificial Intelligence for Empowering Researchers and Faculty, In...Dr. Vinod Kumar Kanvaria
Exploiting Artificial Intelligence for Empowering Researchers and Faculty,
International FDP on Fundamentals of Research in Social Sciences
at Integral University, Lucknow, 06.06.2024
By Dr. Vinod Kumar Kanvaria
1. MGT 311 Final Exam
Link : http://uopexam.com/product/mgt-311-final-exam/
MGT 311 Final Exam
1) In her work in the publishing industry, Vera seeks out new authors whom she
considers promising. In the past 2 years she has found a number of new writers
whose work she thought was exceptional, and immersed herself in the task of
2. helping them shape their manuscripts for submission to her managers for
publishing. Although she was extremely proud of the results, none of the authors
she worked with were chosen for publication. Vera believes that the decision not to
publish these authors was based on personal rivalries within management, rather
than the quality of her writers’ work. She is extremely frustrated, dreads
coming into work each morning, and is seriously thinking of resigning. How can
Vera’s job attitude best be described?
A.Low job satisfaction and low job involvement
B.High job satisfaction and low job involvement
C.Low job satisfaction and high job involvement
D.High job satisfaction and high job involvement
2) Julia works as a receptionist at a real-estate company. Her boss just came in the
door and yelled at her, telling her that the front office was a mess and that she
needed to get up and clean it immediately. After her boss left the room, Julia
grabbed three magazines and violently slammed them into the trash can. Which of
the following best describes Julia’s action?
A.An affect
B.A thought
C.A mood
D.An emotion
3) Erin works on a software help desk. After being yelled at by a customer about
the state of her company’s software, she becomes angry, and has to take a
short break to calm down. What makes her anger an emotion, rather than a mood?
A.It is a simple, unambiguous feeling.
B.It interferes with her capacity to work effectively.
3. C.It has contextual stimulus.
D.It can be controlled given some time.
4) Any incompatibility between two or more attitudes or between behavior and
attitudes results in what?
A.Organizational dissonance
B.Cognitive dissonance
C.Attitudinal clarification
D.Values clarification
5) What is the degree to which a person identifies with his or her job, actively
participates in it, and considers his or her performance as being important to self-
worth?
A.Job satisfaction
B.Job involvement
C.Job stability
D.Organizational commitment
6) What term is used for those emotions that an organization requires workers to
show and considers appropriate for a given job?
A.Felt emotions
B.Required emotions
4. C.Conditional emotions
D.Displayed emotions
7) Janet needs to assign a very important advertising account to one of her writers.
First she reviewed each writers work load, then she studied the sales data of the
products for the last three campaigns of each writer, then she reviewed each
writer’s annual review to familiarize herself with their goals. Finally, she
gave the account to Paula, a very creative, efficient writer who has had high sales
results with her last three clients’ products. What is Janet’s
management style is based on?
A.Organizational behavior studies
B.Substantive evidence approach
C.Preconceived notions
D.Systematic study
8) Basing managerial methods on the best available scientific evidence is called
what?
A.Systematic study
B.Organizational behavior
C.Evidence-based management
D.Conceptual management
9) The manager at a construction site observes that he is spending a great deal of
time interviewing prospective employees. This is due to the large amount of
5. absenteeism and turnover among his skilled workers. While questioning exiting
employees, he discovers that many of them quit because they feel the work place
is too dangerous. In particular, several foremen have stated that the need to get
the job done quickly is more important than a few rules, and have gone as far as to
mock the courage of workers who question this attitude. What is the best way for
the manager to control the deviant behavior of the foremen?
A.Ordering the foremen to conform with the required safety standards
B.Finding out why the foremen place a greater importance on finishing the job than
on safety
C.Firing the foremen and promoting new foremen from the current pool of workers
D.Taking over the work of the foreman himself
10) Phil loves sales. He has been a stellar sales person since he was 12. Recently
he was awarded a full paid trip for two to Puerto Rico for breaking a company sales
record. Phil is so motivated to work, he has set a new goal to break his old record
in the coming year. Taking into account self-determination theory, why did the
company recognition and award, an extrinsic reward, motivate Phil?
A.The reward was seen as a coercive method of increasing sales and motivated
Phil to prove himself intrinsically.
B.The reward was imposed to work toward a standard that Phil could not believe
in, and his intrinsic motivation suffered.
C.The reward increased Phil’s sense of competence by providing feedback that
improved his intrinsic motivation.
D.The reward increased Phil’s sense of competence by providing
feedback that diminished his intrinsic motivation.
11) Tony loves programming. He was on the ground level of the computer
revolution. This year his boss has set personal goals for each of the programmers,
one of which includes a presentation from each programmer about a project. Tony
6. is very annoyed because he has a tremendous amount of work to do and he will
have to spend the weekend, his personal time, preparing the presentation. Taking
into account self-determination theory, why did his manager’s goals and the
presentation reduce Tony’s motivation?
A.The internally imposed goal feels coercive, causing Tony’s intrinsic
motivation to suffer.
B.The self-imposed goal increases his sense of competence, causing the intrinsic
motivation to suffer.
C.The externally imposed goal is an external reward, causing Tony’s
intrinsic motivation to increase.
D.The externally imposed goal feels coercive, causing Tony’s intrinsic
motivation to suffer.
12) Glendon has a degree in business and worked for 2 years at an international
firm in Spain. When the firm suffered cutbacks and Glendon returned home, he
took a job at a nonprofit agency mentoring at-risk Spanish-speaking children.
Glendon earns a third of what he earned in the business world, but has decided
that his new goal is to acquire a larger case load and continue to use his Spanish
to help people. Which theory explains why Glendon is happy with a much smaller
external reward for his work?
A.Self-imposition of goals
B.nAch
C.Self-concordance
D.Extrinsic motivation
13) Today Marci’s boss entered her cubicle and told her that her work has
been fantastic, and that because of her last project the client is going to give the
company all of their business. Marci’s boss continued to talk about what a
great job she’s doing. When her boss left, Marci felt very confident and
7. satisfied with herself and her job. Marci’s boss uses communication in
which of the following functions?
A.Motivation
B.Control
C.Emotional expression
D.Information
14) What can managers do to make sure that important information is not withheld
from them through silence?
A.Listen to and support diverse opinions.
B.Deal with information overload.
C.Interpret what they see and call it reality.
D.Tell employees what they want to hear.
15) When Neal Patterson, CEO of Cerner Corporation, sent his seething e-mail to
400 managers, he erred by selecting the wrong
A.channel for his message
B.message
C.distribution
D.emotional charge
8. 16) Araceli is a team member in a large corporation. She never speaks in the team
meetings because she has seen members talk behind each others’ backs
outside of the meetings. Members are constantly monitoring the other
member’s work, looking for a mistake to point out in a meeting. According
to the information provided, which contextual factor is most likely hindering the
success of Araceli’s team?
A.Adequate resources
B.Climate of trust
C.Team structure
D.Performance evaluations
17) Ayesha is leading a group to develop a prototype for a new product. She has
chosen three people to work with her. Ben and Tom are good friends and socialize
on the weekend. They are both very creative. Julian is older than Ben and Tom, but
they have worked together before and been quite productive. Julian is organized.
Ayesha has never worked with any of the men, but knows the product well. She
brings the highest level of expertise. Which of the following statements best
describes Ayesha’s group?
A.High norms, low cohesiveness, high productivity
B.Low norms, low cohesiveness, low productivity
C.High norms, high cohesiveness, high productivity
D.Low norms, high cohesiveness, low productivity
18) Irma does not like a few of the standard operating procedures adapted for the
new project. However, she discussed the items with the team and told them that
she realized she was in the minority and that she would adapt the new procedures
to maintain smooth operations within the team. What is this type of intention
called?
9. A.Sacrificing
B.Accommodating
C.Collaborating
D.Compromising
19) Angelina feels that her cubicle neighbor talks too loudly on the phone, but in
other ways she is a great neighbor. Angelina gets annoyed every time her
neighbor’s phone rings, but she has decided it is simply not worth the
trouble to talk to her neighbor. What is Angelina’s conflict intention called?
A.Avoiding
B.Accommodating
C.Compromising.
D.Collaborating
20) For process conflict to be productive, it must be
A.Kept high
B.Kept low
C.Kept at low to moderate levels
D.Kept at moderate levels
21) The right inherent in a managerial position to give orders and expect orders to
be obeyed is termed
10. A.chain of command
B.authority
C.power
D.unity of command
22) ________ are consistent with recent efforts by companies to reduce costs, cut
overhead, speed up decision making, increase flexibility, get closer to customers,
and empower employees.
A.Wider spans of control
B.Narrower spans of control
C.Matrix structures
D.Simple structures
23) What is the process through which employees are adapted to an
organization’s culture?
A.Personalization
B.Mentoring
C.Socialization
D.Institutionalization
24) If there is a basic conflict between the individual’s expectations and the
reality of working in an organization, the employee is most likely to be disillusioned
and quit during which stage of socialization?
11. A.Prearrival
B.Ritual
C.Metamorphosis
D.Encounter
25) When your superior offers you a raise if you will perform additional work
beyond the requirements of your job, he or she is exercising ________ power.
A.Legitimate
B.Coercive
C.Reward
D.Personal
26) Political behaviors usually
A.lie outside of an individual’s specified job performance
B.are counter productive to individual goals
C.are seen only in large organizations
D.are frowned upon by organizational leaders
27) Regardless of the composition of a group, managers can leverage diversity to
achieve superior performance by which of the following approaches?
12. A.Emphasize the higher-level similarities among members.
B.Ensure that everyone knows the importance of diversity in groups.
C.Explain the legal and ethical implications involved of not having a diverse group.
D.Focus on the benefits of having a diverse group.
28) Effective workforce programs that encourage diversity have three distinct
components. First, they inform managers about the legal framework for equal
employment opportunities and encourage fair treatment. Second, they teach
managers how a diverse workforce will be better able to serve a diverse market of
customers and clients. Third, they
A.ensure top-level management represents the diversity of its workforce and client
base
B.ensure that certain groups have not been underutilized
C.generally involve one-shot training sessions that don’t take up an undue amount
of time
D.foster personal development practices that bring out the skills and abilities of all
workers
29) If individuals resisting change are included in making change decisions in an
attempt to gain their support, what is this approach called?
A.Cooptation
B.Exploitation
C.Manipulation
D.Coercion
13. 30) Which tactic to overcome resistance to change is a relatively easy way to gain
the support of adversaries, but may backfire if the targets become aware of the
tactic?
A.Conciliation
B.Manipulation
C.Coercion
D.Cooperation
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