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Financial Review Group
Adaptability and customer focus
Face To Face
•  FBM Conferences
•  FBM Events
•  AFR Education
•  MIS Round Tables
•  BOSS Clubs & “Hear it From”
Financial Review Group
Data & Research
•  Bespoke category research
•  Bespoke Client research
•  Database sampling
•  Campaign pre & post analysis
Print
•  Financial Review
•  Life & Leisure
•  L&L: Sophisticated Traveller
•  L&L: Luxury Magazine
•  AFR BOSS Magazine
•  Financial Review Magazine
•  AFR: Smart Investor
Magazine
•  AFR: CFO Magazine
•  AFR: MIS Magazine
•  AFR: Asset Magazine
•  BRW Magazine
Online
•  afr.com
•  brw.com.au
•  afrboss.com.au
•  afrmagazine.com
•  afrsmartinvestor.com.au
•  misaustralia.com
•  assetmag.com.au
•  cfoweb.com.au
•  AFR Market Wrap http://
marketwrap.afr.com
•  AFR TV http://tv.afr.com/
Daily newspapers Weekly magazines
USA
UK
Australia
Reach to senior executives
Asia
50.7%
28.3%
16.8%
36.1%
41.6%
AFR
The Australian
WSJ Asia
FT
WSJ
25.2%
22.5%
21.1%
17.8%
BRW
Time
The Economist
Newsweek
Historic high since study
started in 2006 (up from
45% last year)
Source: Australian Business Readership Study 2009, IPSOS; international IPSOS studies
Which path?
2 models for audience value
Audience volume model
u Audience volume created by
link economy that generates
influence
u Revenue defined by reach
u Low level of segmentation
u Profits are secondary
Audience revenue model
u Audience revenue created by
loyal interaction with a tightly
defined brand or community
u Revenue defined by
demographic quality and
penetration
u High level of segmentation
u Profits are primary
Content > platforms > audiences
Operating profit FRG against global benchmarks
FT domestic “fully paid” circulation of
55,774 copies down from 89,000 in 2005
AFR circulation currently at 77,046 down
from 85,800 in 2005
Source: Pearson annual reports, Audit Bureau of Circulations (UK), Dow Jones annual reports, management accounts
Note: data for Dow Jones no longer available once acquire by News Corp in 2007
-100
-50
-
50
100
150
200
1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010
Indexedoperatingprofit
FT Group
FRG
Dow Jones
4
Customers now consume our “media” in many ways
UTILITY
Be informed
Stay up-to-date
Self-development
Get “an edge”
QUALITIES FROM
SOURCE
Objective
Accurate
Timely
Reliable in coverage
Easy to consume
What the audience want:
FRG PRODUCTS AND
SERVICES
News
Analysis
Information and data
Analytical tools
Ability to research
Alerts
Educational courses
Conferences, events and
other networking
opportunities
What we provide: How customers want to
consume:
MEDIA, DEVICES,
CONSUMPTION
Newspaper
Magazine
PC
Laptop
Mobile
Smartphone
E-tablets
Video on demand and
streamed
IPTV
Face to face
Stand alone brands
Print based
Daily, Weekly, Monthly
One Masterbrand
Multiplatform
As you need it
Most trusted titles Most trusted relationship
Our publishing process was
complex and inefficient
Write stories –
remove (Word/email)
Layout Ads
(Edition Builder)
Story Planning
(manual)
List Management
(email/cyber) Print
Write stories
Onsite
(Cyber/Word)
Publish to PDF
(Architex)
Place stories/sub
Edit/check
(Cyber)
Layout Pages
(Cyber)
Edit stories
(Cyber)
Commission
graphics
(manual)
Archive
Create graphics
(Adobe/fotoflow/
FDC etc)
Commission photos
(manual/email)
Create photos
(photoshop)
Newspaper and other
Fairfax content
(FDC)
Contribuor copy
(Word/email)
Reuters wires
AAP wires
(Cyber)
Graphics
(Adobe/Cyber)
Story Planning
(manual)
Write Stories
(Word)
Publish website
Upload stories
(manual)
Create HTML
(afr.com)
Manage Content
(CMS)
Edit Stories
(Word/CMS)
Commission
Graphics
(manual)
Create graphics
(Adobe/fotoflow
FDC/ etc)
Commission
Photos
(manual/email)
Create photos
(photoshop)
Commission
puffs
(manual/email)
Create puffs
(photoshop/
open ads)
New processes create a single
workflow for all product
Story planning
(Methode)
News Lists
management
Write stories
onsite Edit stories
Commission
graphics Create graphics
(Adobe)
Layout grid Fit,proof,correct
Pre press PUBLISH PRINT
PUBLISH WEB
PUBLISH MOBILE
PUBLISH
SYNDICATION
Write stories–
remote
Commission
graphics Create photos
(photoshop)
Commission
graphs Create graphs
(Illustrator)
Edit stories-
remote
(Methode) (Methode) (Methode)
(Methode) (Methode)
(Methode)
(Methode)
(Methode)
(Methode) (Methode)
Méthode Breaks the silos down and makes editorial investmen
the centre of a flexible hub for product creation and growth
Before…………………………………….and after Methode
Reporters work across print and on-
line.
Some subs shared with newspaper
Dedicated production
Reporters work across the magazine
and on-line
Dedicated subs and production
AFR
newspaper
afr.com
Business
Review
weekly
brw.com
FBM finance
magazines
New Zealand
magazines /
sites
Asian
magazines /
sites
Product System
Cyber
FAST / in
house
In Design
In house
In Design
Lotus
Notes
Squiz
People / structure / process
Reporters work across print and on-
line.
Dedicated subs and production
Reporters work across the
newspaper and afr.com
Dedicated subs and production
Reporters work across print and on-
line.
Some subs shared with newspaper
Dedicated production
Reporters work across the magazine
and brw.com
Dedicated subs and production
Reporters work across the magazines
and on-line
Dedicated subs and production
Newspapers
Magazines
Mobile
Web sites devices
Blackberry
iPhone
Syndication The next thing
Product development
Distri-
bution
Editing
Production
Packaging
Publishing
Content
creation
- Documents
- Images
- Audio
- Video, TV
A single media neutral newsroom with one way of
working
Content created once and published dynamically
to any media
Teams are aligned to topics
AFR Topic Editor
(or BRW Editor)
Channel
Producer(s)
Reporters
Editorial Leadership
Head of Production
¡  Reporters and Channel Producers report to
Topic Editors for all AFR products
¡  BRW is the exception – its own pool of
Reporters is managed by BRW Editors
¡  AFR Magazine Editors are aligned to and
report to the appropriate AFR Topic Editor
¡  Channel Producers interact and coordinate
with production and draw on the shared
Production Desk for required resources
¡  In some cases the Topic Editor and Channel
Producer roles may be performed by the same
person
¡  Topics and Channels do not operate as silos
–  Interaction and Integration of both ideas
and resources is driven through the matrix
operating structure
–  e.g. the Companies Channel Producer will
work with other Topic Editors as
appropriate to fill the print/online sections
¡  Editors, Reporters and Channel Producers are
all multi-platform as a principle
¡  A part-time Online/Digital Editor exists within
the FBM Editorial Leadership team (for 6-12
month transition period only)
–  The end goal is platform-neutrality (i.e. no
platform specific roles such as an Online/
Digital Editor)
AFR Magazine
Editor
Incl. Online/
Digital Editor
Standard editorial roles for each Topic/Magazine
Topic-dependent, according to alignment of magazines with topics
Shared
Production Desk
Subs Desk
Graphics &
Design
Photos & Video
Key
Magazines
Print Edition
Production
Companies Markets Tax Resources IT
AFR.com Companies section
AFR print Companies section
BRW.com
BRW magazine
Design & Layout
Copy Subbing
Data & Graphics
Photographic & Video
Channels
Titles/Sections
& Platforms
Topics Single Production Desk
MISAustralia.com
MIS magazine
AFR.com Information section
AFR print Information section
etc...
etc...
Channel
Producer
Channel
Producer
Channel
Producer
Channel
Producer
Channel
Producer
Topic Editors
BRW
Editors
MIS
Editors
AFRSeniorEditors
AFRProductFamilyBRW
‘one way of working’
Process Design Principles
Rationale
Operating
Efficiency
Product
Quality
Product
Uniquenes
s
Structure workflows to drive multi-platform behaviour and maximise multi-platform efficiency ü ü
Maximise workflow consistency across titles, platforms and different content types... ü ü
...also recognising the need for some workflow variations (e.g. to maintain product uniqueness) ü ü
Design processes with end-to-end visibility and checkpoints/metrics for transparency and
measurement
ü ü
Focus all workflows and activities on delivering to editorial deadlines ü ü
Manage quality rigorously by reviewing all content, with clear minimum requirements before
publishing...
ü
...but provide flexibility to handle time-sensitive breaking news (e.g. online content can be edited after
publishing)
ü ü ü
Define roles and responsibilities clearly, including predecessor/successor dependencies for each
process step
ü ü
Minimise hand-offs and maximise opportunities for multi-skilling ü
Avoid bottlenecks to ensure there is no ‘single point of failure’ ü
Build on existing processes and what works well... ü ü ü
...but avoid being tied to the current way of doing things ü ü ü
Maximise the potential of the Methode platform wherever possible ü ü
Streamline/automate tasks wherever possible ü ü
Maximise use of the archive, including contribution of content with appropriate metadata ü ü
10
15
20
25
30
35
40
45
50
55
FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11
Budget
$m
Actual
EBA
FRG editorial costs (Aust) compared to indexed EBA
Life and
Leisure lift out
AFR editorial
responsibility for
Smart Investor and 3
smaller mags
Sophisticated
Traveller,
Education
Merged editorial
responsibility for BRW,
afr.com - Marketwrap
More afr.com
content incl video
afr.com – Dealbook,
Resources Daily
Editorial investment monetised
in subscription growth
PAID SUBSCRIPTIONS, FINANCIAL REVIEW ONLINE
3000
3500
4000
4500
5000
5500
6000
6500
7000
4/09/2009
4/10/2009
4/11/2009
4/12/2009
4/01/2010
4/02/2010
4/03/2010
4/04/2010
4/05/2010
4/06/2010
4/07/2010
4/08/2010
4/09/2010
4/10/2010
4/11/2010
4/12/2010
4/01/2011
4/02/2011
Dealbook
Resources
Daily
DIY Super
Street Talk
Blog
Technology
MGill Backgrounder

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MGill Backgrounder

  • 2. Face To Face •  FBM Conferences •  FBM Events •  AFR Education •  MIS Round Tables •  BOSS Clubs & “Hear it From” Financial Review Group Data & Research •  Bespoke category research •  Bespoke Client research •  Database sampling •  Campaign pre & post analysis Print •  Financial Review •  Life & Leisure •  L&L: Sophisticated Traveller •  L&L: Luxury Magazine •  AFR BOSS Magazine •  Financial Review Magazine •  AFR: Smart Investor Magazine •  AFR: CFO Magazine •  AFR: MIS Magazine •  AFR: Asset Magazine •  BRW Magazine Online •  afr.com •  brw.com.au •  afrboss.com.au •  afrmagazine.com •  afrsmartinvestor.com.au •  misaustralia.com •  assetmag.com.au •  cfoweb.com.au •  AFR Market Wrap http:// marketwrap.afr.com •  AFR TV http://tv.afr.com/
  • 3. Daily newspapers Weekly magazines USA UK Australia Reach to senior executives Asia 50.7% 28.3% 16.8% 36.1% 41.6% AFR The Australian WSJ Asia FT WSJ 25.2% 22.5% 21.1% 17.8% BRW Time The Economist Newsweek Historic high since study started in 2006 (up from 45% last year) Source: Australian Business Readership Study 2009, IPSOS; international IPSOS studies
  • 4. Which path? 2 models for audience value Audience volume model u Audience volume created by link economy that generates influence u Revenue defined by reach u Low level of segmentation u Profits are secondary Audience revenue model u Audience revenue created by loyal interaction with a tightly defined brand or community u Revenue defined by demographic quality and penetration u High level of segmentation u Profits are primary Content > platforms > audiences
  • 5. Operating profit FRG against global benchmarks FT domestic “fully paid” circulation of 55,774 copies down from 89,000 in 2005 AFR circulation currently at 77,046 down from 85,800 in 2005 Source: Pearson annual reports, Audit Bureau of Circulations (UK), Dow Jones annual reports, management accounts Note: data for Dow Jones no longer available once acquire by News Corp in 2007 -100 -50 - 50 100 150 200 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 Indexedoperatingprofit FT Group FRG Dow Jones
  • 6. 4 Customers now consume our “media” in many ways UTILITY Be informed Stay up-to-date Self-development Get “an edge” QUALITIES FROM SOURCE Objective Accurate Timely Reliable in coverage Easy to consume What the audience want: FRG PRODUCTS AND SERVICES News Analysis Information and data Analytical tools Ability to research Alerts Educational courses Conferences, events and other networking opportunities What we provide: How customers want to consume: MEDIA, DEVICES, CONSUMPTION Newspaper Magazine PC Laptop Mobile Smartphone E-tablets Video on demand and streamed IPTV Face to face
  • 7. Stand alone brands Print based Daily, Weekly, Monthly One Masterbrand Multiplatform As you need it Most trusted titles Most trusted relationship
  • 8. Our publishing process was complex and inefficient Write stories – remove (Word/email) Layout Ads (Edition Builder) Story Planning (manual) List Management (email/cyber) Print Write stories Onsite (Cyber/Word) Publish to PDF (Architex) Place stories/sub Edit/check (Cyber) Layout Pages (Cyber) Edit stories (Cyber) Commission graphics (manual) Archive Create graphics (Adobe/fotoflow/ FDC etc) Commission photos (manual/email) Create photos (photoshop) Newspaper and other Fairfax content (FDC) Contribuor copy (Word/email) Reuters wires AAP wires (Cyber) Graphics (Adobe/Cyber) Story Planning (manual) Write Stories (Word) Publish website Upload stories (manual) Create HTML (afr.com) Manage Content (CMS) Edit Stories (Word/CMS) Commission Graphics (manual) Create graphics (Adobe/fotoflow FDC/ etc) Commission Photos (manual/email) Create photos (photoshop) Commission puffs (manual/email) Create puffs (photoshop/ open ads)
  • 9. New processes create a single workflow for all product Story planning (Methode) News Lists management Write stories onsite Edit stories Commission graphics Create graphics (Adobe) Layout grid Fit,proof,correct Pre press PUBLISH PRINT PUBLISH WEB PUBLISH MOBILE PUBLISH SYNDICATION Write stories– remote Commission graphics Create photos (photoshop) Commission graphs Create graphs (Illustrator) Edit stories- remote (Methode) (Methode) (Methode) (Methode) (Methode) (Methode) (Methode) (Methode) (Methode) (Methode)
  • 10. Méthode Breaks the silos down and makes editorial investmen the centre of a flexible hub for product creation and growth Before…………………………………….and after Methode Reporters work across print and on- line. Some subs shared with newspaper Dedicated production Reporters work across the magazine and on-line Dedicated subs and production AFR newspaper afr.com Business Review weekly brw.com FBM finance magazines New Zealand magazines / sites Asian magazines / sites Product System Cyber FAST / in house In Design In house In Design Lotus Notes Squiz People / structure / process Reporters work across print and on- line. Dedicated subs and production Reporters work across the newspaper and afr.com Dedicated subs and production Reporters work across print and on- line. Some subs shared with newspaper Dedicated production Reporters work across the magazine and brw.com Dedicated subs and production Reporters work across the magazines and on-line Dedicated subs and production Newspapers Magazines Mobile Web sites devices Blackberry iPhone Syndication The next thing Product development Distri- bution Editing Production Packaging Publishing Content creation - Documents - Images - Audio - Video, TV A single media neutral newsroom with one way of working Content created once and published dynamically to any media
  • 11. Teams are aligned to topics AFR Topic Editor (or BRW Editor) Channel Producer(s) Reporters Editorial Leadership Head of Production ¡  Reporters and Channel Producers report to Topic Editors for all AFR products ¡  BRW is the exception – its own pool of Reporters is managed by BRW Editors ¡  AFR Magazine Editors are aligned to and report to the appropriate AFR Topic Editor ¡  Channel Producers interact and coordinate with production and draw on the shared Production Desk for required resources ¡  In some cases the Topic Editor and Channel Producer roles may be performed by the same person ¡  Topics and Channels do not operate as silos –  Interaction and Integration of both ideas and resources is driven through the matrix operating structure –  e.g. the Companies Channel Producer will work with other Topic Editors as appropriate to fill the print/online sections ¡  Editors, Reporters and Channel Producers are all multi-platform as a principle ¡  A part-time Online/Digital Editor exists within the FBM Editorial Leadership team (for 6-12 month transition period only) –  The end goal is platform-neutrality (i.e. no platform specific roles such as an Online/ Digital Editor) AFR Magazine Editor Incl. Online/ Digital Editor Standard editorial roles for each Topic/Magazine Topic-dependent, according to alignment of magazines with topics Shared Production Desk Subs Desk Graphics & Design Photos & Video Key Magazines Print Edition Production
  • 12. Companies Markets Tax Resources IT AFR.com Companies section AFR print Companies section BRW.com BRW magazine Design & Layout Copy Subbing Data & Graphics Photographic & Video Channels Titles/Sections & Platforms Topics Single Production Desk MISAustralia.com MIS magazine AFR.com Information section AFR print Information section etc... etc... Channel Producer Channel Producer Channel Producer Channel Producer Channel Producer Topic Editors BRW Editors MIS Editors AFRSeniorEditors AFRProductFamilyBRW
  • 13. ‘one way of working’ Process Design Principles Rationale Operating Efficiency Product Quality Product Uniquenes s Structure workflows to drive multi-platform behaviour and maximise multi-platform efficiency ü ü Maximise workflow consistency across titles, platforms and different content types... ü ü ...also recognising the need for some workflow variations (e.g. to maintain product uniqueness) ü ü Design processes with end-to-end visibility and checkpoints/metrics for transparency and measurement ü ü Focus all workflows and activities on delivering to editorial deadlines ü ü Manage quality rigorously by reviewing all content, with clear minimum requirements before publishing... ü ...but provide flexibility to handle time-sensitive breaking news (e.g. online content can be edited after publishing) ü ü ü Define roles and responsibilities clearly, including predecessor/successor dependencies for each process step ü ü Minimise hand-offs and maximise opportunities for multi-skilling ü Avoid bottlenecks to ensure there is no ‘single point of failure’ ü Build on existing processes and what works well... ü ü ü ...but avoid being tied to the current way of doing things ü ü ü Maximise the potential of the Methode platform wherever possible ü ü Streamline/automate tasks wherever possible ü ü Maximise use of the archive, including contribution of content with appropriate metadata ü ü
  • 14. 10 15 20 25 30 35 40 45 50 55 FY02 FY03 FY04 FY05 FY06 FY07 FY08 FY09 FY10 FY11 Budget $m Actual EBA FRG editorial costs (Aust) compared to indexed EBA Life and Leisure lift out AFR editorial responsibility for Smart Investor and 3 smaller mags Sophisticated Traveller, Education Merged editorial responsibility for BRW, afr.com - Marketwrap More afr.com content incl video afr.com – Dealbook, Resources Daily
  • 15. Editorial investment monetised in subscription growth PAID SUBSCRIPTIONS, FINANCIAL REVIEW ONLINE 3000 3500 4000 4500 5000 5500 6000 6500 7000 4/09/2009 4/10/2009 4/11/2009 4/12/2009 4/01/2010 4/02/2010 4/03/2010 4/04/2010 4/05/2010 4/06/2010 4/07/2010 4/08/2010 4/09/2010 4/10/2010 4/11/2010 4/12/2010 4/01/2011 4/02/2011 Dealbook Resources Daily DIY Super Street Talk Blog Technology