MGFC BUSINESSGAME




                    Team Based Marketing Simulation




                    Roma 30/07/2012
                    Mauro Cavallaro
                    www.linkedin.com/in/maurocavallaro
                    businessgame@mgfc.it
Indice



         From wargames to businessgames
         The Mgfc Business Game
         The Scenario
         The Team Composition
         The information system
         The decision system
         The Qualitative component
         Victory conditions
         Player’s interface




                                          2
From Wargame to Businessgame

Wargames were developed for the first time by the Prussian Army in the early 19th century, taking the name
of Kriegspiel. This kind of game was aimed mainly to training all rank officers of the Army: either by
stimulating tactical skills or by proving procedures and rules .


Wargames are mathematic models (more or less complex) aimed to simulate the results of the decision
taken by the players: according to the players’ decisions (input) the model determines the effects (output)


In the same way the Business-game allows to simulate simultaneous business decision effects.


Why a Business-game is an important opportunity for a business school:
 To test the students’ correct learning
To motivate students by using the learned tools in a practical way
 To develop students’ problem solving, decision making and responsibility taking skills
To develop a more interdisciplinary and concrete approach to the problems
 To develop team working skills in a competitive context



                                                                                                              3
The Mgfc Marketing Businessgame

Business scenario: Consumer goods productors

Number of players allowed: 6-18

Microeconomics model: differentiated Oligopoly

Model type: Deterministic

Input: Quantitative and Qualitative (turned into quantitative by human evaluation)

Type of Game: simultaneous decision

Platform: Xls + Filemaker Pro

Parameters and variables: about 40.000

Number of tests: 5




                                                                                     4
The Mgfc Businessgame


             MGFC BUSINESSGAME


                               info      Team 1    Decision

                                                                  ENGINE
                               info      Team 2    Decision
                  Scenario                                                        Scenario

                    Q1         info     Team 3     Decision                         Q2


                               info      Team 4    Decision
                                                                 Parametras




Businessgame consists in a number of turns (one quarter each)
In Every turn players take decisions using the scenario’s provided information.
Decisions are elaborated by the business-game engine and the result is a new Scenario



                                                                                             5
The Scenario

The scenario consists in:

 10 regions;

 Population structured in different Types whit different sensibility to different stimoulus;

 A multidimensional Demand Curve (2d product, price, communication pressure, distribution coverage);

 Different consumer preferences, monthly consumption and media sensibility grouped in regions and
 consumer types;

 Production Cost Structure;

 Media cost structure and availability; Distribution Costs;

 Market Shares (volume/value);

 Products lock-in level;

 Distributors market organization;

 Company's characteristics . (the firms may have different strength and weakness).




                                                                                                        6
The Team

In each team there are three roles

   The Leader

      Decides on price and product (2D) strategy;

      Decides on the scale of production;

      Decides on the allocation of the budget trough Communication and Distribution

      Decide what piece of information are required in order to take decisions

   Communication Manager

      Decides about the media mix

      Decides about promotion and fidelity program

   Retail Manager

      Decides and manage the distribution strategy




                                                                                       7
The Information provided
Every turn (quarter) each team can require some information. (the capacity of find information
may change across companies)

Other information are provided to all teams

In order to focus the simulation in decision making, the information are all provided in a simple and
clear lay out.

There are three type of information:

 Company’s Information
   Sales, Incomes, Expenditures
   Profits and Losses

 Public Information and Press (the same for each team)
   Public population statistics
   Prices and product features of opponents’ goods
   Newspapers articles
   Prices of advertising, distribution costs etc…

 Researches and Other information (on demand)
  E.g.:
   Distributors’ market organization
   Consumers’ cluster analysis
   Competitors’ expenditures in advertising




                                                                                                        8
The Decisions


                              Decisions
                                                                             Report Area
        Leader dashboard




Every quarter each team member register his decision on his own dashboard.

The dashboard is the tool that the team uses to “communicate” with the simulation engine.

The dashboards may have different support: online, xls or paper


                                                                                            9
La Componente Qualitativa

The model allows to take in count also qualitative components. (by human evaluation)

 the teams bay attach brief presentation (one slide) to support-integrate their decisions (e.g. define
 details about commercials or packaging).

 Those presentation are evaluated in 1 to 5 rank and the result impacts on the effectiveness of the
 decisions.

 Evaluation methodology may be defined with the business school.




                                                                                                          10
The Dashboard - The Leader




Define Price, Product and Tecnology (scale of production)

Allocate the budget trogh distribution and communicatio


                                                            11
The Dashboard - The Retail Manager




Decide the allocation of his own budget trough different media (global-Local)

May sign long term contracts (mote than 1Q duration)


                                                                                12
The Dashboard - The Communication Manager

                                                                                                   Long term communication contracts
    Budget                    $     50.550                                                         Description       investment Q 1              Q2            Q3            Q4             Q5             Q6
    Available                 $     50.100                                                         xyz                $      450 $         500   $      500    $      500    $      500     $      500     $      500
    Allocated                 $     50.100                                                                         0 $       -    $        -     $      -      $      -      $      -       $      -       $      -
    To be Allocated           $        -                                                                           0 $       -    $        -     $      -      $      -      $      -       $      -       $      -
                                                                                                                   0 $       -    $        -     $      -      $      -      $      -       $      -       $      -
    Old Contracts*                         1                                                                       0 $       -    $        -     $      -      $      -      $      -       $      -       $      -
    New Contracts                          2                                                                       0 $       -    $        -     $      -      $      -      $      -       $      -       $      -
    Tot Contracts                          3 max 10                                                                0 $       -    $        -     $      -      $      -      $      -       $      -       $      -
    (*) More of 1q duration                                                                                        0 $       -    $        -     $      -      $      -      $      -       $      -       $      -
                                                                                                                   0 $       -    $        -     $      -      $      -      $      -       $      -       $      -
                                                                                                                   0 $       -    $        -     $      -      $      -      $      -       $      -       $      -
                                                                                                                                             1            2             3             4              5              6
                                                      Contract
            Media                 Region                             inv min    per Q investment    total investment    bonus          Q              Q+1           Q+2           Q+3            Q+4            Q+5
                                                      duration
  1 Local - TV                Reg 1          OK          2       $      6.080               7100   $           14.200      100%   $     7.100    $     7.100   $       -     $          -   $          -   $          -
  2 Local - non conv          Reg 5          OK          3       $      4.104               4150   $           12.450      105%   $     4.358    $     4.358   $     4.358   $          -   $          -   $          -
  3 Local - Sponsor           Reg 1          OK          1       $      6.840               7800   $            7.800      100%   $     7.800    $       -     $       -     $          -   $          -   $          -
  4 Local - TV                Reg 8          OK          1       $      1.216               5000   $            5.000      100%   $     5.000    $       -     $       -     $          -   $          -   $          -
  5 Global - RADIO            Global         OK          1       $     24.320              26050   $           26.050      100%   $    26.050    $       -     $       -     $          -   $          -   $          -
  6                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
  7                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
  8                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
  9                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 10                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 11                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 12                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 13                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 14                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 15                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 16                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 17                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 18                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 19                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 20                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 21                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 22                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 23                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 24                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -
 25                                                                   #N/D                         $              -          0%   $       -      $       -     $       -     $          -   $          -   $          -




Mange his retail network

May sign long term contracts (mote than 1Q duration)

                                                                                                                                                                                                                          13
Production




Realtime cost structure calculation for each mix Tecnology-Product (2D)

Realtime Break Even Point and Contribution Margin calculation for each mix Tecnology-Product (2D)-Price

                                                                                                          14

Mgfc Business Game Presentation

  • 1.
    MGFC BUSINESSGAME Team Based Marketing Simulation Roma 30/07/2012 Mauro Cavallaro www.linkedin.com/in/maurocavallaro businessgame@mgfc.it
  • 2.
    Indice From wargames to businessgames The Mgfc Business Game The Scenario The Team Composition The information system The decision system The Qualitative component Victory conditions Player’s interface 2
  • 3.
    From Wargame toBusinessgame Wargames were developed for the first time by the Prussian Army in the early 19th century, taking the name of Kriegspiel. This kind of game was aimed mainly to training all rank officers of the Army: either by stimulating tactical skills or by proving procedures and rules . Wargames are mathematic models (more or less complex) aimed to simulate the results of the decision taken by the players: according to the players’ decisions (input) the model determines the effects (output) In the same way the Business-game allows to simulate simultaneous business decision effects. Why a Business-game is an important opportunity for a business school:  To test the students’ correct learning To motivate students by using the learned tools in a practical way  To develop students’ problem solving, decision making and responsibility taking skills To develop a more interdisciplinary and concrete approach to the problems  To develop team working skills in a competitive context 3
  • 4.
    The Mgfc MarketingBusinessgame Business scenario: Consumer goods productors Number of players allowed: 6-18 Microeconomics model: differentiated Oligopoly Model type: Deterministic Input: Quantitative and Qualitative (turned into quantitative by human evaluation) Type of Game: simultaneous decision Platform: Xls + Filemaker Pro Parameters and variables: about 40.000 Number of tests: 5 4
  • 5.
    The Mgfc Businessgame MGFC BUSINESSGAME info Team 1 Decision ENGINE info Team 2 Decision Scenario Scenario Q1 info Team 3 Decision Q2 info Team 4 Decision Parametras Businessgame consists in a number of turns (one quarter each) In Every turn players take decisions using the scenario’s provided information. Decisions are elaborated by the business-game engine and the result is a new Scenario 5
  • 6.
    The Scenario The scenarioconsists in:  10 regions;  Population structured in different Types whit different sensibility to different stimoulus;  A multidimensional Demand Curve (2d product, price, communication pressure, distribution coverage);  Different consumer preferences, monthly consumption and media sensibility grouped in regions and consumer types;  Production Cost Structure;  Media cost structure and availability; Distribution Costs;  Market Shares (volume/value);  Products lock-in level;  Distributors market organization;  Company's characteristics . (the firms may have different strength and weakness). 6
  • 7.
    The Team In eachteam there are three roles  The Leader  Decides on price and product (2D) strategy;  Decides on the scale of production;  Decides on the allocation of the budget trough Communication and Distribution  Decide what piece of information are required in order to take decisions  Communication Manager  Decides about the media mix  Decides about promotion and fidelity program  Retail Manager  Decides and manage the distribution strategy 7
  • 8.
    The Information provided Everyturn (quarter) each team can require some information. (the capacity of find information may change across companies) Other information are provided to all teams In order to focus the simulation in decision making, the information are all provided in a simple and clear lay out. There are three type of information:  Company’s Information  Sales, Incomes, Expenditures  Profits and Losses  Public Information and Press (the same for each team)  Public population statistics  Prices and product features of opponents’ goods  Newspapers articles  Prices of advertising, distribution costs etc…  Researches and Other information (on demand) E.g.:  Distributors’ market organization  Consumers’ cluster analysis  Competitors’ expenditures in advertising 8
  • 9.
    The Decisions Decisions Report Area Leader dashboard Every quarter each team member register his decision on his own dashboard. The dashboard is the tool that the team uses to “communicate” with the simulation engine. The dashboards may have different support: online, xls or paper 9
  • 10.
    La Componente Qualitativa Themodel allows to take in count also qualitative components. (by human evaluation)  the teams bay attach brief presentation (one slide) to support-integrate their decisions (e.g. define details about commercials or packaging).  Those presentation are evaluated in 1 to 5 rank and the result impacts on the effectiveness of the decisions.  Evaluation methodology may be defined with the business school. 10
  • 11.
    The Dashboard -The Leader Define Price, Product and Tecnology (scale of production) Allocate the budget trogh distribution and communicatio 11
  • 12.
    The Dashboard -The Retail Manager Decide the allocation of his own budget trough different media (global-Local) May sign long term contracts (mote than 1Q duration) 12
  • 13.
    The Dashboard -The Communication Manager Long term communication contracts Budget $ 50.550 Description investment Q 1 Q2 Q3 Q4 Q5 Q6 Available $ 50.100 xyz $ 450 $ 500 $ 500 $ 500 $ 500 $ 500 $ 500 Allocated $ 50.100 0 $ - $ - $ - $ - $ - $ - $ - To be Allocated $ - 0 $ - $ - $ - $ - $ - $ - $ - 0 $ - $ - $ - $ - $ - $ - $ - Old Contracts* 1 0 $ - $ - $ - $ - $ - $ - $ - New Contracts 2 0 $ - $ - $ - $ - $ - $ - $ - Tot Contracts 3 max 10 0 $ - $ - $ - $ - $ - $ - $ - (*) More of 1q duration 0 $ - $ - $ - $ - $ - $ - $ - 0 $ - $ - $ - $ - $ - $ - $ - 0 $ - $ - $ - $ - $ - $ - $ - 1 2 3 4 5 6 Contract Media Region inv min per Q investment total investment bonus Q Q+1 Q+2 Q+3 Q+4 Q+5 duration 1 Local - TV Reg 1 OK 2 $ 6.080 7100 $ 14.200 100% $ 7.100 $ 7.100 $ - $ - $ - $ - 2 Local - non conv Reg 5 OK 3 $ 4.104 4150 $ 12.450 105% $ 4.358 $ 4.358 $ 4.358 $ - $ - $ - 3 Local - Sponsor Reg 1 OK 1 $ 6.840 7800 $ 7.800 100% $ 7.800 $ - $ - $ - $ - $ - 4 Local - TV Reg 8 OK 1 $ 1.216 5000 $ 5.000 100% $ 5.000 $ - $ - $ - $ - $ - 5 Global - RADIO Global OK 1 $ 24.320 26050 $ 26.050 100% $ 26.050 $ - $ - $ - $ - $ - 6 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 7 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 8 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 9 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 10 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 11 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 12 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 13 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 14 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 15 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 16 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 17 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 18 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 19 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 20 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 21 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 22 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 23 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 24 #N/D $ - 0% $ - $ - $ - $ - $ - $ - 25 #N/D $ - 0% $ - $ - $ - $ - $ - $ - Mange his retail network May sign long term contracts (mote than 1Q duration) 13
  • 14.
    Production Realtime cost structurecalculation for each mix Tecnology-Product (2D) Realtime Break Even Point and Contribution Margin calculation for each mix Tecnology-Product (2D)-Price 14