1. KARINA MEZA
507 North Grant Street | Stockton CA95202 | (209) 922-6187 | kmeza209@aol.com
BILINGUAL:ENGLISH / SPANISH ADMINISTRATIVE ASSISTANT
General Office Procedures | Bookkeeping & Quick Books | Microsoft Office Suite: Word, Excel, PowerPoint
Filing System Management | Customer Service | Business Communication
Dynamic, innovative, and detail-oriented professional, who enjoys working in a customer-focused work environment.
Select Highlights:
 Excellent at multitasking, work well with others or in solo assignments.
 Able to communicate well with peers, customers and higher levels of management.
 Ability to organize workflow, manage time, prioritize, and coordinate multiple activities on time within budget
 Adept in team building, goal achievement and strong verbal/written communication skills
 Well-versed in multi-cultural and multi-paradigm populations; adept at meeting specific population needs
Education
UEI College: Business Office Administration Diploma In Progress:October 2016
 HIPPA Certificate
Professional Experience
Overview:
 Entered purchases into cash register to calculate total purchase price.
 Accepted cash,checks,or bankcards for payment; completed check and bankcard transactions according to
established procedure.
 Counted money, gave change and issue receipt for funds received.
 Calculates discounts or references; requests customer identification for certain discounts and receipts as required.
 Maintained sufficient amounts of change in cash drawer.
 Balanced cash drawer and receipts; documents discrepancies.
 Trained new cashiers.
El Zarape Restaurant
Wait Staff: 7/2008 to 12/2015
Drove personal sales performance and “bottom-line” profits. Upheld operational standards. Profitably met customer
expectations through strong product knowledge and understanding of target customers. . Maintained store facilities;
ensured safety and security.
Yum-Yum Donuts
Cashier: 05/2007 to 05/2008
Acquired customer trust and provided exceptional follow-up leading to increased customer knowledge, overall
customer satisfaction, and retention. Consistently exceeded sales goals by effective suggestive selling, upselling
and multi-tasking.