The document is a resume for Mercy Tueje. It outlines her objective to obtain a full-time, part-time, or seasonal position where she can add value with her experience and skills. Her resume highlights over 6 years of experience in customer service roles, including currently as a Customer Representative at Home Depot and previously as a Customer Support/IT Assistant. She has a Bachelor's degree in International Relations from Obafemi Awolowo University in Nigeria and skills in Microsoft Office, communication, organization, and multi-tasking.

1. Mercy Tueje
1780 Graves Rd
Norcross, Georgia 30093
boldemo@yahoo.com
678.330.0832
OVERVIEW: I am a highly competent, result oriented individual with several years in the customer service
industry. I can demonstrate skills in multi-tasking, prioritizing, and completing large tasks in a timely an
appropriate manner that meets an airline company standards. I have been acknowledge for being a self-starter,
people orientated, and adaptable among peers and clients.
OBJECTIVE: To obtain a full-time, part-time, or a seasonal position in an environment where my resourceful
experience and academic skills will add value to an company operations.
EDUCATION
Obafemi Awolowo University, ile- Ife, Osun State, Nigeria
Bachelor – International Relations -- Graduated: October 2008
TECHNICAL SKILLS
Microsoft Office – Excel, PowerPoint, and Word, Macintosh Programs, and Macintosh Processing
Systems.
OTHER SKILLS
• Natural ability to work on own initiative or as part of team.
• Excellent team-building skills.
• Strong organizational skills and time management.
• Strong attention to detail.
• Excellent interpersonal, verbal and written communication skills.
• Type over 60 words per hour.
PROFESSIONAL EXPERIENCE
Home Depot December 2012 – March 2016
Norcross, Georgia
Customer Representative
• Maintained a high volume of workload within a specific deadline.
• Worked with production team to ensure high quality product release.
• Installed and tested company wide communication systems.
• Reported to shift managers daily for operations details.
Contract Research Solutions September 2010 – October 2012
Cary, North Carolina
Customer Support/IT Assistant
• Provided remote/virtual phone and web based, technical support to partner customers centered on Microsoft core
products.
• Provided configuration and troubleshooting support services on network devices for all VPN clients.
• Provided detailed session reports on administered work on hardware systems.
• Recommended various IT support solutions to clients bared on technical needs.