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Welcome to the awards lunch
delegates and guests
Awards host – Hils Barker
Guest speaker - Tessa Stone
Awards presentation – Anne Godfrey
Headline
sponsors
Other sponsors and exhibitors
Headline Conference Sponsors
Judges
Jon Kudlick - Director of Membership, Marketing & Comms , Society of Biology
Janice Liverseidge - Marketing & Communications Director, RSM
Carolyn Munton - Head of Marketing and Business Development , RCN
Matt McDermott - Sales and Marketing Director, RICS UK
Patrick Stubbs - Director of Marketing & Membership, RPSGB
Ian Humphreys – Director of Member Services and Communications,
The College of Optometrists
Sarah Hathaway - Head of ACCA UK
Nigel Moore - Director, Marketing, RCOG
Brian Walters – Head of Proposition Development, BMA
Suzanne Dobson – Chief Executive, Tourettes Action
Sue Guiver – Director, Brightside
Ian Phillips – Director, Ashridge Communications
Kate Danbury – Total Professions
Matt Wayne – Marketing Executive, IOD
Andy Wilkinson – Satellite Creative
James Stibbs - Head of Communications , Sport and Recreation Alliance
 Design and content
 Ease of Use
 Effectiveness
 Development
 Marketing Team demonstrate how worked together to achieve a
successful development in the last 12 months
Judging criteria
 Marketing Leaflet/Brochure
 Annual Report
 Newsletter, print/ebulletin
 Magazine – Charity
 Magazine – Sport and Recreation
 Magazine - Professional Association or Royal College
 PR or Public Affairs Campaign
 Re-branding/Brand development
 Brand Extension
 International Membership Development
 Most Innovative use of Technology
 Social Media Campaign
 Website
 Membership Marketing team of the year
Categories
The Winners
Two Highly Commended and the Winner
Category sponsor
Marketing Leaflet or Brochure
Highly Commended
 Recruitment and Employment Confederation
(REC)
 For - REC Handbook
‘Very clear communication piece covering member benefits
and commercial products – always a challenge trying to
communicate both together.’
Marketing Leaflet or Brochure
Highly Commended
 Musicians Union
 For - Live Music Kit
‘Focusing on the end user for members rather than members
themselves and – very clear design and simple copy to
provide a useful resource for venue owners.’
Marketing Leaflet or Brochure
Winner
 The Institution of Engineering and
Technology (IET)
 For - the Fellows marketing leaflet
Pic of winning entry
One Highly Commended and theWinner
Category sponsor
Annual Report
Highly Commended
 Royal College of Midwives
Annual Report
Winner
 Spurgeons.
One Highly Commended and theWinner
Category sponsor
Newsletter – Print or e-bulletin
Highly Commended
 The Society ofTrust and Estate Practitioners
 For – the STEP Qualified Practitioner (QP) E-
Newsletter
Newsletter – Print or e-bulletin
Winner
Winner: Women’s Royal Voluntary Service (WRVS)
Title : Action
Winner: Women’s Royal Voluntary Service (WRVS)
Title : Action
 Winner:Women’s RoyalVoluntary Service
(WRVS)
 For - Action
 39% ofWRVS volunteers never use the internet, so the
WRVS team and their agency had a compelling argument for
a print product to replace their national magazine.
 Entered by -Think
One Highly Commended and theWinner
Category Sponsor
Magazine
Highly Commended
 Historic Scotland
 For - Historic Scotland
 Entered byThink
Magazine
Winner
 Campaign for Real Ale (CAMRA)
 For -Beer
 Entered by:Think
One Highly Commended and theWinner
Category Sponsor
Magazine
Highly Commended
 The Camping and Caravanning Club
 For - Camping and Caravanning
Magazine
Winner
 British Dressage
 For - British Dressage
 Entered byThink
Category Sponsor
 The Marketer (The Chartered Institute of Marketing)
 The Manager (Institute of Administrative
Management)
 AccountingTechnician (Association of Accounting
Technicians)
 The Biologist (The Society of Biology)
 Professional Manager (Chartered Management
Institute)
‘There were many high quality entries, and some very engaging
magazines, which made the judging particularly difficult.’
 Institute of Administrative Management
 For - The Manager
‘For the significant development made to
their magazine with limited resources’.
Magazine
Highly Commended
 The Society of Biology
 For – The Biologist
 Entered by -Think
Magazine
Highly Commended
 Chartered Management Institute (CMI)
 For – Professional Manager
 Entered by -Think
Magazine
Highly Commended
 The Chartered Institute of Marketing (CIM)
 For - The Marketer
 Entered by - Redactive
Magazine
Winner
 Association of AccountingTechnicians (AAT)
 For - AccountingTechnician
 Entered by -Think
One Highly Commended and theWinner
Category Sponsor
Public Affairs Campaign
Highly Commended
 Chartered Institute of Payroll Professionals
 For their ‘National PayrollWeek’ campaign
 ‘Made effective use of research on
understanding of payslips.’
Public Affairs Campaign
Winner
 The Institute of Credit Management
 For their campaign - ‘Raising the profile of
professional credit management’
 Entered by – Gravity London
Pic of press cut
One Highly Commended and theWinner
Category sponsor
Re-branding/brand development
Highly Commended
 The Institute of Recruitment Professionals
(IRP)
Re-branding/brand development
Winner
 Charity Comms
One OutrightWinner
Category sponsor
Brand Extension
Winner
 Royal College Of Obstetricians &
Gynaecologists (RCOG)
 For –Women’s health care app
One Highly Commended and theWinner
Category sponsor
Stone Consulting
International Development
Highly Commended
 Chartered Institute of Purchasing and Supply
(CIPS)
‘For outstanding achievement in creating a global
community of 94,000 in 150 countries’
International Development
Winner
 Society ofTrust and Estate Practitioners
(STEP)
 ‘69% growth in USA’
 ‘38% growth in Latin America’
One Highly Commended and theWinner
Category sponsor
Most Innovative use of Technology
Highly Commended
 The Chartered Quality Institute (CQI)
 For their Mobile Game Site supportingWorld
Quality Day
‘An innovative and interactive transition from
traditional direct mail packs’
Most Innovative use of Technology
Winner
 The Chartered Institute of Marketing (CIM)
 For The Marketer magazine tablet edition
 Entered by - Redactive
One Special award, one Highly Commended
and theWinner
Category sponsor
Social Media Campaign
Special Award
 Musicians Union
 For – their ‘work not play’
Campaign to support
fair pay for live performances
Judges liked the image which appeared in the
promotional fan give away - ‘back musicians’
Social Media Campaign
Highly Commended
 Royal Academy of Dance
 For – the 2013Valentines promotion
‘The campaign was designed to increase awareness of
membership and significantly boosted social media
interaction’
Social Media Campaign
Winner
 Spurgeons
 For – their ‘Every 22 minutes’ campaign
 Centred on raising awareness that every 22 minutes in the
UK a child loses a parent.
Two Highly Commended and theWinner
Category sponsor
 Chartered Institute of Logistics andTransport
www.ciltuk.org.uk
 National Hairdressers’ Federation www.nhf.info
 Professional Manager
www.professionalmanager.co.uk
 College of Optometrists
www.lookafteryoureyes.org
 Institute of Chartered Accountants in England and
Wales http://economia.icaew.com
 BMA www.bma.org.uk
Web Site
Highly Commended
 National Hairdressers’ Federation
www.nhf.info
 Entered by - NetXtra
Web Site
Highly Commended
 Chartered Management Institute (CMI) -
Professional Manager magazine web site
www.professionalmanager.co.uk
 Entered by -Think
Web Site
Winner
 College of Optometrists
 For - www.lookafteryoureyes.org
One Highly Commended and theWinner
Category sponsor
MemCom recruitment partner
Marketing Team
Highly Commended
 Society ofTrust and Estate Practitioners
(STEP)
Marketing Team
Winner
 Chartered Institute of Purchasing and Supply
(CIPS)
www.memcom.info for awards transcripts and for
photographs on our Facebook page
Complete the exit survey

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Memcom membership awards winners 2013

  • 1. Welcome to the awards lunch delegates and guests Awards host – Hils Barker Guest speaker - Tessa Stone Awards presentation – Anne Godfrey Headline sponsors
  • 2. Other sponsors and exhibitors Headline Conference Sponsors
  • 3. Judges Jon Kudlick - Director of Membership, Marketing & Comms , Society of Biology Janice Liverseidge - Marketing & Communications Director, RSM Carolyn Munton - Head of Marketing and Business Development , RCN Matt McDermott - Sales and Marketing Director, RICS UK Patrick Stubbs - Director of Marketing & Membership, RPSGB Ian Humphreys – Director of Member Services and Communications, The College of Optometrists Sarah Hathaway - Head of ACCA UK Nigel Moore - Director, Marketing, RCOG Brian Walters – Head of Proposition Development, BMA Suzanne Dobson – Chief Executive, Tourettes Action Sue Guiver – Director, Brightside Ian Phillips – Director, Ashridge Communications Kate Danbury – Total Professions Matt Wayne – Marketing Executive, IOD Andy Wilkinson – Satellite Creative James Stibbs - Head of Communications , Sport and Recreation Alliance
  • 4.  Design and content  Ease of Use  Effectiveness  Development  Marketing Team demonstrate how worked together to achieve a successful development in the last 12 months Judging criteria
  • 5.  Marketing Leaflet/Brochure  Annual Report  Newsletter, print/ebulletin  Magazine – Charity  Magazine – Sport and Recreation  Magazine - Professional Association or Royal College  PR or Public Affairs Campaign  Re-branding/Brand development  Brand Extension  International Membership Development  Most Innovative use of Technology  Social Media Campaign  Website  Membership Marketing team of the year Categories
  • 7. Two Highly Commended and the Winner Category sponsor
  • 8. Marketing Leaflet or Brochure Highly Commended  Recruitment and Employment Confederation (REC)  For - REC Handbook ‘Very clear communication piece covering member benefits and commercial products – always a challenge trying to communicate both together.’
  • 9. Marketing Leaflet or Brochure Highly Commended  Musicians Union  For - Live Music Kit ‘Focusing on the end user for members rather than members themselves and – very clear design and simple copy to provide a useful resource for venue owners.’
  • 10. Marketing Leaflet or Brochure Winner  The Institution of Engineering and Technology (IET)  For - the Fellows marketing leaflet
  • 11. Pic of winning entry
  • 12. One Highly Commended and theWinner Category sponsor
  • 13. Annual Report Highly Commended  Royal College of Midwives
  • 15.
  • 16. One Highly Commended and theWinner Category sponsor
  • 17. Newsletter – Print or e-bulletin Highly Commended  The Society ofTrust and Estate Practitioners  For – the STEP Qualified Practitioner (QP) E- Newsletter
  • 18. Newsletter – Print or e-bulletin Winner Winner: Women’s Royal Voluntary Service (WRVS) Title : Action Winner: Women’s Royal Voluntary Service (WRVS) Title : Action  Winner:Women’s RoyalVoluntary Service (WRVS)  For - Action  39% ofWRVS volunteers never use the internet, so the WRVS team and their agency had a compelling argument for a print product to replace their national magazine.  Entered by -Think
  • 19.
  • 20. One Highly Commended and theWinner Category Sponsor
  • 21. Magazine Highly Commended  Historic Scotland  For - Historic Scotland  Entered byThink
  • 22. Magazine Winner  Campaign for Real Ale (CAMRA)  For -Beer  Entered by:Think
  • 23.
  • 24. One Highly Commended and theWinner Category Sponsor
  • 25. Magazine Highly Commended  The Camping and Caravanning Club  For - Camping and Caravanning
  • 26. Magazine Winner  British Dressage  For - British Dressage  Entered byThink
  • 27.
  • 28.
  • 30.  The Marketer (The Chartered Institute of Marketing)  The Manager (Institute of Administrative Management)  AccountingTechnician (Association of Accounting Technicians)  The Biologist (The Society of Biology)  Professional Manager (Chartered Management Institute) ‘There were many high quality entries, and some very engaging magazines, which made the judging particularly difficult.’
  • 31.  Institute of Administrative Management  For - The Manager ‘For the significant development made to their magazine with limited resources’.
  • 32. Magazine Highly Commended  The Society of Biology  For – The Biologist  Entered by -Think
  • 33. Magazine Highly Commended  Chartered Management Institute (CMI)  For – Professional Manager  Entered by -Think
  • 34. Magazine Highly Commended  The Chartered Institute of Marketing (CIM)  For - The Marketer  Entered by - Redactive
  • 35. Magazine Winner  Association of AccountingTechnicians (AAT)  For - AccountingTechnician  Entered by -Think
  • 36.
  • 37.
  • 38. One Highly Commended and theWinner Category Sponsor
  • 39. Public Affairs Campaign Highly Commended  Chartered Institute of Payroll Professionals  For their ‘National PayrollWeek’ campaign  ‘Made effective use of research on understanding of payslips.’
  • 40. Public Affairs Campaign Winner  The Institute of Credit Management  For their campaign - ‘Raising the profile of professional credit management’  Entered by – Gravity London
  • 42. One Highly Commended and theWinner Category sponsor
  • 43. Re-branding/brand development Highly Commended  The Institute of Recruitment Professionals (IRP)
  • 45.
  • 47. Brand Extension Winner  Royal College Of Obstetricians & Gynaecologists (RCOG)  For –Women’s health care app
  • 48.
  • 49. One Highly Commended and theWinner Category sponsor Stone Consulting
  • 50. International Development Highly Commended  Chartered Institute of Purchasing and Supply (CIPS) ‘For outstanding achievement in creating a global community of 94,000 in 150 countries’
  • 51. International Development Winner  Society ofTrust and Estate Practitioners (STEP)  ‘69% growth in USA’  ‘38% growth in Latin America’
  • 52.
  • 53. One Highly Commended and theWinner Category sponsor
  • 54. Most Innovative use of Technology Highly Commended  The Chartered Quality Institute (CQI)  For their Mobile Game Site supportingWorld Quality Day ‘An innovative and interactive transition from traditional direct mail packs’
  • 55. Most Innovative use of Technology Winner  The Chartered Institute of Marketing (CIM)  For The Marketer magazine tablet edition  Entered by - Redactive
  • 56.
  • 57. One Special award, one Highly Commended and theWinner Category sponsor
  • 58. Social Media Campaign Special Award  Musicians Union  For – their ‘work not play’ Campaign to support fair pay for live performances Judges liked the image which appeared in the promotional fan give away - ‘back musicians’
  • 59. Social Media Campaign Highly Commended  Royal Academy of Dance  For – the 2013Valentines promotion ‘The campaign was designed to increase awareness of membership and significantly boosted social media interaction’
  • 60. Social Media Campaign Winner  Spurgeons  For – their ‘Every 22 minutes’ campaign  Centred on raising awareness that every 22 minutes in the UK a child loses a parent.
  • 61.
  • 62. Two Highly Commended and theWinner Category sponsor
  • 63.  Chartered Institute of Logistics andTransport www.ciltuk.org.uk  National Hairdressers’ Federation www.nhf.info  Professional Manager www.professionalmanager.co.uk  College of Optometrists www.lookafteryoureyes.org  Institute of Chartered Accountants in England and Wales http://economia.icaew.com  BMA www.bma.org.uk
  • 64. Web Site Highly Commended  National Hairdressers’ Federation www.nhf.info  Entered by - NetXtra
  • 65. Web Site Highly Commended  Chartered Management Institute (CMI) - Professional Manager magazine web site www.professionalmanager.co.uk  Entered by -Think
  • 66. Web Site Winner  College of Optometrists  For - www.lookafteryoureyes.org
  • 67.
  • 68.
  • 69. One Highly Commended and theWinner Category sponsor MemCom recruitment partner
  • 70. Marketing Team Highly Commended  Society ofTrust and Estate Practitioners (STEP)
  • 71. Marketing Team Winner  Chartered Institute of Purchasing and Supply (CIPS)
  • 72.
  • 73. www.memcom.info for awards transcripts and for photographs on our Facebook page Complete the exit survey

Editor's Notes

  1. IET Fellows marketing leaflet. …the proposition is very clear and based firmly around the member in all communications. The clarity of how you can give something back is excellent as well as linking it to time-commitments showsing real understanding of what the key barrier to response would be. It is broken down into a few days a year makes it something the reader can respond to. Evidence was also provided of increased sign-up      
  2. ‘ We liked the unusual format, paper stock and design which made information that can be quite dry much more accessible. The publication’s job is to encourage ongoing support from members, and the use of case studies interspersed with more formal reporting does this job well, drawing the reader in and reinforcing the ‘Think Children’ message. “Straight-talking” copy also supports this, explaining which targets have been met.’
  3. The judges felt:- The design was modern and simple, yet strongly art directed. The content successfully mixed local with national news and features giving plenty of examples of good practice and advice and was easy to read. The entry provided strong evidence of success…. 90% of readers feel well informed about the WRVS activities and initiatives 86% of volunteers open and read every issue And the average reading time is 31 minutes – not bad for a 16 page A4+ newsletter!
  4.  
  5. BEER’s unique and attractive design makes it stand out from other magazines. With its production mirroring the charity’s values and aspirations, it feels individual, hand-crafted and quirky and has an authentic and traditional feel. The magazine’s tone is warm and knowledgeable and embodies the welcoming regular at your local pub who knows his stuff.  Its readership and advertising statistics are also impressive, clearly due to the publication’s quality and individuality.
  6.  
  7.  
  8. The judges were impressed by a publication which really got out there and engaged with a diverse group of members. As well as the superb overall creativity practical elements such as the new events section were well executed.
  9.  
  10. Judges comments:   The Association of Accounting Technicians have a tough challenge publishing a magazine which engages its large and diverse membership. The magazine clearly reinforces the AAT role of education, training and development, with interesting articles relevant to the sector.  Feature issues and good use of headlines, design and imagery draw you into each article and they make weighty and dry topics readable.  AAT and publishers Think were able to demonstrate the value of the magazine to their membership and its importance as an invaluable research and study tool.
  11. ‘ The judges were impressed with the breadth of the campaign which helped thousands of businesses gain practical support and contributed to Chief Executive Philip King being appointed to the Board of the Governments new Start Up Loans Company’
  12. ‘ We felt their entry was really excellent. It outlined how the re-branding aligned to their overall vision and set some specific objectives to drive membership numbers and increase events attendance. They provided specific quantitative evidence to illustrate how those objectives had been met through the re-branding exercise. The submission included “before” and “after” examples and we particularly liked the way in which the new approach has a consistency across a variety of channels, demonstrating how it can easily be developed in future.’
  13. The Royal College launched the App in 2013 and it contains all of the highly respected Green-top Guidelines , providing access to high-quality clinical guidance while on the move.  The judges were impressed with the pre-launch level of sign-ups for this paid for App. Within 2 month sales of over 3,000 had been achieved.
  14. The judges were particularly impressed with the clear ROI information provided and the success that STEP had in increasing membership in the USA by 69% from a target of 30%. This in a traditionally difficult and competitive market for UK professional bodies. Their Latin American expansion was also impressive.
  15. If you’re a CIM member and you haven’t yet downloaded this app for your tablets then you need to !– commented the judges. This is no page reader technology but an app which truly makes significant use of the technology….with features such as video, interactive polls and animation. It’s also been rated 4 stars plus by readers in I Tunes
  16. The ‘Every 22 minutes’ campaign from Spurgeons combined clear objectives with good online content and succeeded in its aim of increasing the awareness of their issue. For a 24 hour period in February every 22 minutes a new child story was loaded on a bespoke web site. With related social media campaigns the reach was some 5.5 million people  
  17. The College of Optometrists aimed to refresh their consumer-facing website, lookafteryoureyes.org and have done this with the public very much in mind. The re-launch and subsequent campaign increased traffic to the site by over 50% and the number of people using the search facility to find their nearest optometrist increased by around 40%. The judges were very impressed by the clear and accessible design of the site, as well as the engaging and occasionally humorous approach to the content. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx For example, the Old Wives’ Tales section managed to inform and entertain, and across the site, the tone is re-assuring without being patronising. This is reflected in the site gaining the Internet Crystal Mark from the Plain English Campaign, who described the site “an attractive and well laid-out site, whose options are clear to patients.” Importantly, users with a range of eye conditions who tested the site called it “simply, clear, friendly and easy to use”.
  18. Following a restructure in 2012 which saw the membership and marketing teams placed in one directorate the judges were impressed with the range of objectives set and achieved . From international partnerships and development to new web tools, and concern for the environment the achievements have been manifold.