e-Detailing is presented as the best method for pharmaceutical marketing as it allows for customized, interactive presentations on tablets as well as live analytics and reporting. Traditional marketing methods are no longer sufficient given rising costs and reduced doctor time. Migrating to an e-Detailing solution can lower costs, improve presentations, and offer numerous benefits to doctors, representatives, and companies like measurable results, reduced materials and promotion costs, and centralized management of content and reporting. Medicalnetworx e-Corporation offers a customizable e-Detailing platform that enhances human communication through interactive multimedia while automating processes and analytics.
With a variety of communication channels and various stakeholders involved - how to cross channels and unite parties? Is content still the king?
In our presentation, we collected top trends on how communication channels are used and what benefits they bring to patients and payers, as well how to cross channels and close the loop.
Many pharmaceutical companies face the same pain points when it comes to designing, implementing and employing CLM digital platforms. In this whitepaper we explore the challenges CLM poses for the pharma industry and how digital providers and their solutions need to address these pain points.
Customer Experience (CX) in Physician and HCP EngagementMarketResearch.com
Customer Experience Management: What are the essential ingredients for delivering a successful CX programme?
All in it together? There is a tendency for pharma to think in silos - how can this be challenged to deliver coherent company-wide customer communications?
Same goal, different needs: How can pharma meet the differing content and communication preferences of physicians and other healthcare professionals?
Something different: How will high levels of customer satisfaction differentiate your product in a crowded market place and encourage wider use?
Getting it wrong: Why do so many digital initiatives fail to engage physicians and HCPs?
Wider support: How can stakeholders work with pharma to create a mutually beneficial customer experience?
Digital & Sales Force Technologies - PharmaVOICECognizant
The key to closing the divide between what has always been a personal exchange between sales representatives and physicians, ironically, might just lie in digitally based communications.
Multichannel Pharma Marketing by Wiley InterfaceWiley Asia
Are you maximizing your reach to physicians?
Today’s physicians get medical information via multiple channels – conferences, peer-reviewed journals, your communications both online and offline. Find out how you can determine the right channel mix for your physicians to communicate your brand’s message effectively.
Watch our video to learn more and apply multichannel marketing in practice to boost 10% growth.
Pharma is under pressure to optimize operations and maximize performance. The industry is searching for ways to use, combine and integrate technology across every department to analyse data, build knowledge, and improve communications, internally and externally.
With a variety of communication channels and various stakeholders involved - how to cross channels and unite parties? Is content still the king?
In our presentation, we collected top trends on how communication channels are used and what benefits they bring to patients and payers, as well how to cross channels and close the loop.
Many pharmaceutical companies face the same pain points when it comes to designing, implementing and employing CLM digital platforms. In this whitepaper we explore the challenges CLM poses for the pharma industry and how digital providers and their solutions need to address these pain points.
Customer Experience (CX) in Physician and HCP EngagementMarketResearch.com
Customer Experience Management: What are the essential ingredients for delivering a successful CX programme?
All in it together? There is a tendency for pharma to think in silos - how can this be challenged to deliver coherent company-wide customer communications?
Same goal, different needs: How can pharma meet the differing content and communication preferences of physicians and other healthcare professionals?
Something different: How will high levels of customer satisfaction differentiate your product in a crowded market place and encourage wider use?
Getting it wrong: Why do so many digital initiatives fail to engage physicians and HCPs?
Wider support: How can stakeholders work with pharma to create a mutually beneficial customer experience?
Digital & Sales Force Technologies - PharmaVOICECognizant
The key to closing the divide between what has always been a personal exchange between sales representatives and physicians, ironically, might just lie in digitally based communications.
Multichannel Pharma Marketing by Wiley InterfaceWiley Asia
Are you maximizing your reach to physicians?
Today’s physicians get medical information via multiple channels – conferences, peer-reviewed journals, your communications both online and offline. Find out how you can determine the right channel mix for your physicians to communicate your brand’s message effectively.
Watch our video to learn more and apply multichannel marketing in practice to boost 10% growth.
Pharma is under pressure to optimize operations and maximize performance. The industry is searching for ways to use, combine and integrate technology across every department to analyse data, build knowledge, and improve communications, internally and externally.
THE FUTURE OF TECHNOLOGY IN PHARMA MULTI-CHANNEL MARKETINGREVOSUITE
In order for multi-channel marketing to really work, marketing decision makers and medical reps need to start viewing their apps and tools as an ecosystem where each individual part feeds in to another. Technology must integrate to enable the key departments to speak to each other and share vital data.
Will this happen in our lifetime?
We believe it already has!
BioClinitech- Services And Capabilitiesshravan1198
We are a Medico-Marketing Support Service and Customized IT Solutions Company established
in 2004 and offering innovative products and services to the global pharmaceutical and biotech
industries. Headquartered in Mumbai with a branch office in Hyderabad, the firm was conceived as an attempt to manage the information overload and provide customized and innovative solutions to the global healthcare and allied industries.
The team is a blend of global professionals with wide experience in Healthcare, IT, Biotechnology
and broad training in business and strategy
Our products and services provide clients with the innovative solutions to maximize growth
opportunities and life-cycle of existing products.
Business model includes a comprehensive suite of services designed to impart a global
perspective in two distinct portfolios: IT Solutions - Website Development & Maintenance and
Medico-Marketing Support Services
This document presents the results of the survey “Digital Pharma, that Philippe Leininger has conducted: What Impact on the Business Organization?’’ The survey involved more than 40 pharmaceutical companies and 500 senior pharma executives in the European G5 countries.
Personalized HCP Marketing: How to Create More Impactful Brand ExperiencesMerkle
At this year's ePharma 2015 Conference, Croom Lawrence, Senior Director, Digital, Merkle Health, shared the importance of personalization for healthcare consumers and physicians. In his presentation, Croom discussed how an Addressable Customer Experience strategy can create more impactful brand experiences.
Unified MVAS or Messaging solutions enable optimization of business processes by reducing the human latency that exists within a process flow. Corporates need to envision the need of unified communication and enabled processes for faster growth.
Download TeleOSS Whitepaper which offers router, hub, controller, two-way communication & SMPP gateway messaging solutions for your business.
You're driving down the highway, when suddenly you spot a police officer or a state trooper in your rearview mirror. You're driving the speed limit; your tags are up-to-date, yet you suddenly feel guilty – like you've done something wrong.
This is how the FDA makes us feel when it comes to running direct-to-consumer (DTC) advertising for medical devices and pharmaceuticals. More often than not, you aren't doing anything wrong. But your anxiety levels run high as soon as you step on the gas.
7 P's of Digital Pharma Marketing by Tughan DemirbilekTughan Demirbilek
About the 7 P’s of Digital Pharma Marketing
The 7P’s of Digital Pharma Marketing is a summary of some important things I’ve learned over years in practice. I hope you find them useful. Please feel free to share with others and contribute your own learnings and experiences.
About me
I am a designer, a strategist and a marketeer.
I’ve been in pharma marketing for over 15 years and have been working on digital marketing projects for over 10.
I’ve worked for Pfizer, IMS Health, Herbalife and BMS in local and regional roles.
I studied architecture in Istanbul and business in London, and I reinvent my career every ten years.
PS: The 7P’s originally started as a training slide set of 5 topics and evolved to 7 over time. And yes, 7P’s is probably easier to remember than 4P’s 2T’s and 1S or something like that.
You may email me at tughan777@gmail.com or follow me on Twitter @tughan777
A summary of macro level trends and issues that are driving the need for enhanced digital marketing and service delivery in the Pharma/Healthcare industry. Included are case studies presented at the recent ePharm Summit in NYC.
Engaging hcp and patients through a Multichannel campaign - eyeforpharma Ista...Sven Awege
Pharma context
Dozens of channels (for HCP & the rest of us)
Channel coverage - today and tomorrow
…and then there’s the sticky question on messages & channels?
…not forgetting compliance & privacy..
…Medical & Regulatory…
..human resistance to change…
…and infrastructure capabilities!
And then there’s that wierd thing happening in social media and mobile devices
Summary:
The concept of closed-loop real-time multi-channel marketing is great, but…
Start with baby steps to learn how to run
Use common sense, ROI calculations are probably impossible to prove and will distract us from focusing on what matters
Absolute clarity on objectives and how to measure results
Key Learnings:
Estimate time necessary then triple it
Validate your objectives (MR, focus groups)
Focus on fewer channels but execute with excellence
Channel selection:
Suitability for objective, Reach, impact, CPI
Internal marketing & educating
Establish processes, R&R
Engage like Amazon: omnichannel HCPs engagement for pharma marketingViseven
The popularity of omnichannel approach is growing across all markets and regions, leaving multichannel behind. Giants like Amazon, Disney, and Starbucks have already built their own omnichannel digital marketing strategies. Unveil the difference between multichannel and omnichannel engagement in pharma marketing and choose the best way to launch your next HCPs engagement campaign.
Contact Viseven to build the efficient multi/omnichannel strategy: https://viseven.com/contact-us
https://viseven.com/
Subscribe to youtube channel https://bit.ly/38owdcN
Pharma saleforce effectiveness & digital marketing Kvantum Inc
Digital attribution is primarily associated with paid digital media and associated online click behavior. It is assumed that digital is effective, and since it saves cost of delivery of information it would be an effective channel. Pharmaceutical companies has absolutely no insight into how the digital interaction with the physician and the patient drives the efficacy of their current sales levers. At Kvantum, we help Pharma companies in answering questions like:
Does digital affect the need to reallocate spend on detailing vs sampling
Which type of digital interaction has the most impact on physician behavior when prescribing a drug, and how much time does it take digital interaction to influence that behavior
Does this behavior change with time?
Should the pharmaceutical company invest more in sales reps who can interact with a physician over email or chat?
Should the field sales rep call or meet less often, should part of these meetings be conducted over a digital medium
….
Bottomline, the effect of digital on sales in an unknown
5 ways to succeed with digital pharma marketingJo Peddhinti
Go beyond your average webinars and banner ads. Discover innovative ways to improve your digital marketing strategy. Set your brand apart from competition and improve your ROI.
THE FUTURE OF TECHNOLOGY IN PHARMA MULTI-CHANNEL MARKETINGREVOSUITE
In order for multi-channel marketing to really work, marketing decision makers and medical reps need to start viewing their apps and tools as an ecosystem where each individual part feeds in to another. Technology must integrate to enable the key departments to speak to each other and share vital data.
Will this happen in our lifetime?
We believe it already has!
BioClinitech- Services And Capabilitiesshravan1198
We are a Medico-Marketing Support Service and Customized IT Solutions Company established
in 2004 and offering innovative products and services to the global pharmaceutical and biotech
industries. Headquartered in Mumbai with a branch office in Hyderabad, the firm was conceived as an attempt to manage the information overload and provide customized and innovative solutions to the global healthcare and allied industries.
The team is a blend of global professionals with wide experience in Healthcare, IT, Biotechnology
and broad training in business and strategy
Our products and services provide clients with the innovative solutions to maximize growth
opportunities and life-cycle of existing products.
Business model includes a comprehensive suite of services designed to impart a global
perspective in two distinct portfolios: IT Solutions - Website Development & Maintenance and
Medico-Marketing Support Services
This document presents the results of the survey “Digital Pharma, that Philippe Leininger has conducted: What Impact on the Business Organization?’’ The survey involved more than 40 pharmaceutical companies and 500 senior pharma executives in the European G5 countries.
Personalized HCP Marketing: How to Create More Impactful Brand ExperiencesMerkle
At this year's ePharma 2015 Conference, Croom Lawrence, Senior Director, Digital, Merkle Health, shared the importance of personalization for healthcare consumers and physicians. In his presentation, Croom discussed how an Addressable Customer Experience strategy can create more impactful brand experiences.
Unified MVAS or Messaging solutions enable optimization of business processes by reducing the human latency that exists within a process flow. Corporates need to envision the need of unified communication and enabled processes for faster growth.
Download TeleOSS Whitepaper which offers router, hub, controller, two-way communication & SMPP gateway messaging solutions for your business.
You're driving down the highway, when suddenly you spot a police officer or a state trooper in your rearview mirror. You're driving the speed limit; your tags are up-to-date, yet you suddenly feel guilty – like you've done something wrong.
This is how the FDA makes us feel when it comes to running direct-to-consumer (DTC) advertising for medical devices and pharmaceuticals. More often than not, you aren't doing anything wrong. But your anxiety levels run high as soon as you step on the gas.
7 P's of Digital Pharma Marketing by Tughan DemirbilekTughan Demirbilek
About the 7 P’s of Digital Pharma Marketing
The 7P’s of Digital Pharma Marketing is a summary of some important things I’ve learned over years in practice. I hope you find them useful. Please feel free to share with others and contribute your own learnings and experiences.
About me
I am a designer, a strategist and a marketeer.
I’ve been in pharma marketing for over 15 years and have been working on digital marketing projects for over 10.
I’ve worked for Pfizer, IMS Health, Herbalife and BMS in local and regional roles.
I studied architecture in Istanbul and business in London, and I reinvent my career every ten years.
PS: The 7P’s originally started as a training slide set of 5 topics and evolved to 7 over time. And yes, 7P’s is probably easier to remember than 4P’s 2T’s and 1S or something like that.
You may email me at tughan777@gmail.com or follow me on Twitter @tughan777
A summary of macro level trends and issues that are driving the need for enhanced digital marketing and service delivery in the Pharma/Healthcare industry. Included are case studies presented at the recent ePharm Summit in NYC.
Engaging hcp and patients through a Multichannel campaign - eyeforpharma Ista...Sven Awege
Pharma context
Dozens of channels (for HCP & the rest of us)
Channel coverage - today and tomorrow
…and then there’s the sticky question on messages & channels?
…not forgetting compliance & privacy..
…Medical & Regulatory…
..human resistance to change…
…and infrastructure capabilities!
And then there’s that wierd thing happening in social media and mobile devices
Summary:
The concept of closed-loop real-time multi-channel marketing is great, but…
Start with baby steps to learn how to run
Use common sense, ROI calculations are probably impossible to prove and will distract us from focusing on what matters
Absolute clarity on objectives and how to measure results
Key Learnings:
Estimate time necessary then triple it
Validate your objectives (MR, focus groups)
Focus on fewer channels but execute with excellence
Channel selection:
Suitability for objective, Reach, impact, CPI
Internal marketing & educating
Establish processes, R&R
Engage like Amazon: omnichannel HCPs engagement for pharma marketingViseven
The popularity of omnichannel approach is growing across all markets and regions, leaving multichannel behind. Giants like Amazon, Disney, and Starbucks have already built their own omnichannel digital marketing strategies. Unveil the difference between multichannel and omnichannel engagement in pharma marketing and choose the best way to launch your next HCPs engagement campaign.
Contact Viseven to build the efficient multi/omnichannel strategy: https://viseven.com/contact-us
https://viseven.com/
Subscribe to youtube channel https://bit.ly/38owdcN
Pharma saleforce effectiveness & digital marketing Kvantum Inc
Digital attribution is primarily associated with paid digital media and associated online click behavior. It is assumed that digital is effective, and since it saves cost of delivery of information it would be an effective channel. Pharmaceutical companies has absolutely no insight into how the digital interaction with the physician and the patient drives the efficacy of their current sales levers. At Kvantum, we help Pharma companies in answering questions like:
Does digital affect the need to reallocate spend on detailing vs sampling
Which type of digital interaction has the most impact on physician behavior when prescribing a drug, and how much time does it take digital interaction to influence that behavior
Does this behavior change with time?
Should the pharmaceutical company invest more in sales reps who can interact with a physician over email or chat?
Should the field sales rep call or meet less often, should part of these meetings be conducted over a digital medium
….
Bottomline, the effect of digital on sales in an unknown
5 ways to succeed with digital pharma marketingJo Peddhinti
Go beyond your average webinars and banner ads. Discover innovative ways to improve your digital marketing strategy. Set your brand apart from competition and improve your ROI.
Cloud-based CRM software helps you to prioritize follow-ups with data-backed insights and make more sales on the go. Get the most out of your CRM experience.
Combining e-detailing & marketing automation allows delivering cohesive brand experiences in healthcare. This will add value to increase doctor and patient engagement digitally.
Learn How Memorial Hermann is Using Microsoft Dynamics CRM for Customer Engag...Perficient, Inc.
The presentation will discuss key components of Memorial Hermann’s deployed CRM solution:
Community outreach for potential patients to attract and track their interactions with the hospital, and to ultimately obtain more patients
Specialty group on-boarding process to automate the method of bringing rehab patients into the system for both inpatient and outpatient tracking
Call center technology replacement from an older stand-alone system to a connected CRM system, allowing the hospital to track inquiries concerning events and patient referrals via the phone and online
In this presentation, our approach to patient volume modeling is reviewed. This model is used for marketing and operations strategic decision making.
As hospitals and healthcare systems are trying to increase commercial revenue (non-government funded) to sustainable profitability, many are unable to address this problem strategically due to data dispersion and the analytical model required to establish cause and effect relationships. Endeavor Analytics’ digital tool assembles, models and predicts the impact of market changes, marketing and operational activities on all-payer patient volumes.
Using the Tablet device, field force can do the detail the brands to HCP. You can get the following benefits.
Real Time Data: SAN eForce already captures traditional data elements with standard and custom fields. Now, by using eDetailing feature from SAN eForce application, the companies can now access in-clinic data. This data is real and authentic information at the point of promotion.
Quick and Agile: Modern way to communicate your products, receives feedback and metrics, re-deploy strategies and even lower your costs. Those promotional and detailing experiments are not so much expensive now-a-days..!
Power of Digital Media: Tablets can be used for presentation of a truly interactive content that can be customized to the needs of each meeting. Also, the content can be pushed and quickly changed before any meeting.
Walk the Talk: Marketing strategy, taking place in boardrooms gets diluted by the time it reaches sales representative working in the field. eDetailing helps in streamlining the communication to the client as well as helps in monitoring how well the strategy is being implemented at field level. (In Pharmaceuticals, mapping Doctor Specialty to product’s therapeutic class)
Call Effectiveness: Offers a unique opportunity to the representative, to obtain better results and communicate his products in the most efficient way.
Insights: Get better understanding of the campaign results by accessing live analytics and reports from the field.
Actionable Alerts: With custom report writing tool and dashboard analytics, adjust marketing strategies and redeploy promotional material.
Domain Independent: Product promotion by a Sales Team is common across many domains, other than Pharmaceuticals. Applications for various such domains can be quickly configured and Rolled-out
In the highly competitive markets like USA medical device companies are looking for Digital Possibilities. Trends have been changed from marketing medical devices direct to patients (DTP Strategies) and not just up to physicians and KOLs.
Customer Healthcare app
Connect to your customer
- Have the full customer profile and overview.
- Know the history and see changes in your patients medical situation.
- Find out immediately if your customers receive generic medicals instead of heal care products.
- Relieve your service and support team by artificial intelligence and let the service bot to reply support cases.
Life Sciences Commercial Services | Accentureaccenture
Accenture Life Sciences commercial services bring insights, design thinking and human ingenuity together to reimagine your customer experiences and commercial growth. Visit https://accntu.re/2me47gO to learn more.
Deligence Technologies Profile and Project.pdfDeligenceTech
Deligence Technologies is an IT company that coordinatively co-creates amazing digital products - Salesforce Consulting Services partner & App Development Services, Offers Top Project - Meditation App Development, Find Doctor App, Medical & Health Tourism
Our next-gen platform increases productivity, improves financial outcomes, eases information exchange, and enriches the patient/customer experience.
Having worked closely with the health and wellness industry, we identified three key areas of improvement with automation particularly for SMEs
1. SERVICES → e-Detailing
e-Detailing is by far the best method of promoting your products in
pharmaceutical marketing; it is the most modern way to communicate your
products, receive feedback and metrics, re-deploy strategies and evenlower your
costs. With the use of tablets for the presentation of a truly interactive content
that can be customized to the needs of each meeting, e-Detailing offers a unique
opportunity to the representative to obtain better results and communicate his
products in the most efficient way. In the meantime, the company gets a better
understanding of the campaign results by accessing live analytics and reports from
the field. It is then able to adjust marketing strategies and redeploy promotional
material with zero-cost in zero-time.
From cataloguing to e-Detailing
The traditional methods of communicating pharmaceuticalproducts are just not
enough anymore. The cost of creating and promoting printed material is
continuously growing. Moreover, the old methods of detailing are not flexible and
adjustments/modifications in strategy and presentations are not easily made. Also,
the available time for each doctor is reduced to a minimum.
All these problems are solved by migrating to an e-Detailing solution that will
lower your costs, create more focused and impressive presentations, offer doctors
the opportunity for self-guided e-detailing and many more benefits and advantages
that we analyse in depth below.
2. Advantages of e-Detailing
The transition from detailing to e-Detailing offers numerous benefits to all
parties: doctors, representative and companies. More specifically:
ADVANTAGES & ΒΕΝΕFITS OF e-DETAILING
doctor representative company
faster, accurate and more impressive
presentations
increased brand awareness
interactive & multimedia content
self-guided e-detailing, when the
doctor is available
focus on specific areas of interest
constructive conversations and
information exchange with colleagues
time efficiency
customizable, targeted and more
effective presentations
easier follow-up and leads
centralized app solution that improves
work-flow and reporting
reduced transportations
automated procedures
measurable results, statistics and
reports
field data for CRM
reduce or even completely eliminate
the need for printed material
full controlof promotional material
and presentations
zero-time delivery of promotional
material and presentations
can be applied at any stage of
product's life cycle
reduced promotional costs at all level
e-Detailing solution by Medicalnetworx e-Corporation
Our get-up-and-go e-Detailing solution is a complete platform for the
communication, presentation and delivery your products; it also contains
various automated mechanisms and systems with which you can easily measure and
analyse field data.
We are not aiming to reduce human contact and communication. On the
contrary, we wish to enhance and improve it by focusing on the good parts, adding
the wow-factor and offering the representative a tool that helps make his job a lot
easier and more impressive. By presenting interactive multimedia content the
representative captures the attention of the doctor and is able to focus on the
parts that interest him the most, answer all his questions and provide
supplementary material and studies to prove his presentation.
3. Why Medicalnetworx e-Corporation?
1Pioneers in the field.
Our digital content are not only personalized for a given customer, but recommended based on
patterns identified from other like customer interactions.
2Proprietary technology. The solution we are offering is based on proprietary technology
and owned 100% by Medicalnetworx e-Corporation Pty (Ltd). We support multiple platforms
and operating systems e.g. iPad, iPhone, Android.
3Customizable solution.
Our e-Detailing enterprise system is fully customizable to your specific needs and standards.
We are not offering or re-selling third party solutions.
4Vertical solution. Consulting, strategy, design, interactivity, data visualization,
customizing, CRM extension, ad-hoc delivery...we offer a one-stop solution to your e-Detailing
venture.
5Unique presentation. Our experience in designing digital publications guarantees a
unique user experience and aesthetic result.
6Internet presentation. E-detailing is a form of marketing that uses the internet as the
central method of communication. Pharmaceutical, Biotech and Medical device firms can now
start to build brand relationships directly with potentialpayers by connecting with them via
internet methods.
7Value offer. MedicalNetworx e-Corporation will be looking to play up the value proposition
of their e-Detailing campaigns as personalised, interactive and cost-effective channels to
encourage its quicker adoption. These solutions are likely to be promoted as complementary
marketing tools that can effectively deliver brand-specific information and service messages to
healthcare professionals.
8Precribing & Product description. At present, the main emphasis of an e-Detailing
programme is to directly and quickly increase prescription rates and build branding
relationships online. One of the tasks of a pharmaceutical company is to provide educational
descriptions of their products to targeted doctors, dentists, pharmacists and other medical
professionals. This is most cost effectively achieved by the Internet's 24/7 access.
9Marketing tool. MedicalNetworx e-Corporation will be looking to play up the value
proposition of their e-Detailing campaigns as personalised, interactive and cost-effective
channels to encourage its quicker adoption. These solutions are likely to be promoted as
complementary marketing tools that can effectively deliver brand-specific information and
service messages to healthcare professionals.
4. 10Reaserch revision. Studies have shown that doctors are rational prescribers early in the
life cycle of a brand, then they become heavily emotional prescribers, and then they become
more rational prescribers again late in the life cycle – presumably due to the entrance of new
competitors demanding a rational approach. However, given that branding can effect
emotional prescribing by physicians, and an e-Detailing programme can reinforce the brand,
this branding component could become part of the e-Detailing equations that can effectively
deliver brand-specific information and service messages to healthcare professionals.
Medicalneworx e-Corporation 30-Days Free Trial Offer
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