Transworld has consistently recovered more than the national average for collections agencies, recovering over $700 million last year for more than 60,000 clients. They use a three phase approach that begins with optimizing in-house collection efforts, followed by using Transworld for in-house collections, and then conventional collection methods if needed. Transworld guarantees accounts will be contacted every 10-14 days and has an average recovery rate of 56% at a cost of 7 cents per dollar recovered.

2. Since 1970 we’ve led the industry in profit recovery . Transworld’s recovery rate is consistently higher than the national collections industry average. Last year, we recovered in excess of $700 million for more than 60,000 clients, including many Fortune 500 companies National and Local Presence : 130 offices (Local presence) Licensed in every state that requires licensing About Us

3. Some of our Satisfied Customers

4. “ ...a long term proven record of being able to deliver twice the normal recovery rate at a fraction of the normal cost.” Shearson Lehman “ Transworld gets credit for the highest recovery rate in the industry.” Barron’s “ The Company has a collection rate of well over 50%. The typical collection firm gets only 20% and keeps 25% to 50% of recovered funds.” Fortune Magazine “ Transworld is one of the nation’s leading accounts receivable and bad check collectors…they represent many member firms.” Better Business Bureau “ Transworld charges a fixed fee and the response rate is significantly better than in-house efforts.” National Rural Health Association What the Experts Say

5. MGMA Alliance Serving our 10th year as an MGMA AdminiServe Partner TSI is the only profit recovery company in this preferred supplier network of 12 Peer Reviewed by HFMA After undergoing rigorous review, GreenFlag Profit Recovery now features the notable "Peer Reviewed by HFMA" mark.

6. Most practices take a traditional two-phase approach: Conventional Collection Approach PHASE 1: In-House Efforts PHASE 2: Percentage Collection Agency 1 2

7. Conventional Collection Approach According to the Dartnell Institute, the average cost of working an account internally over a six month period is $31.60 per account. Phase 1: In-House Efforts 1 Phase 2: Percentage Collection Agency 2 Statement Phone Call Letter #3 Statement Phone Call Letter #2 Statement Phone Call Letter #1 Statement Phone Call Statement Phone Call Statement 150 Days 120 Days 90 Days 60 Days 30 Days Current 30-50% Contingency Conventional Collection Agency or legal action 180 Days

8. GreenFlag Three Phase Approach PHASE ONE: Optimize In-House Efforts PHASE TWO: In-House Use of Third Party (GreenFlag) 1 2 PHASE THREE: Conventional Collection Methods 3

9. GreenFlag Three Phase Approach Fixed fee averaging less than $10 per account. The client controls the process. Limit internal efforts to less than $11 per account We contact the slow paying accounts every 10-14 days, at the clients direction. Making up to 5 contacts, each progressively stronger. Phase One: Optimize In-House Efforts Phase Two: In-House Use of Third Party (GreenFlag) Phase Three: Conventional Collection Methods 1 2 3 Statement Phone Call Statement Phone Call Statement 60 Days 30 Days Current 118 Days 104 Days 146 Days 132 Days 90 Days 30-50% Contingency Credit Management Services 180 Days

10. Account Depreciation Start Early - Recover More

11. National Statistics Prove It Start Early - Recover More The American Collectors Association reports an industry recovery rate average of 14% and a collection cost averaging 33% per dollar recovered. TSI’s medical clients experience a recovery rate averaging *56% at a cost of approximately 7 cents per dollar recovered. *age of accounts determines recovery rate

12. User Friendly Accounts submitted via secure web portal User friendly 24/7 access Client controls when accounts are started, stopped or suspended Provides complete reporting on all accounts

13. The Demands Local Impact: Matches zip code of debtor to the nearest TSI regional office First Demand: 3 choices Courtesy Notice Intensive NSF Remittance Voucher Goes directly to the client (envelope included) Third Party Intervention “… from a collection agency”

14. The Demands 2nd - 5th Demands: Increasingly more intense Sent every 10 or 14 days, systematically unless client stops service Thank You Letter At no additional charge, Client has the option for us to send to fully reconciled accounts

15. Optional Thank You Letter

16. The GreenFlag Advantage Standardizes the A/R process for slow paying accounts Our service GUARANTEES these accounts are contacted every 10-14 days Identify and evaluate existing A/R Effective tool for clean-up Completed within 90 days Gives the practice/business the advantage of using a third party, diplomatic approach earlier in the process Preserves patient/debtor relationships Reduces internal collection costs and staff overload

17. Demands for Insurance Resolution Expedites response from insurance carrier Insurance carriers By-Laws and internal policies typically require immediate response to our licensed third party contacts Our third party demand moves the claim from a clerk to a supervisor, who in turn settles the claim Reduces Internal Costs Our low cost of $10 or less per claim allows the practice to utilize this unique service on claims as early as 45-60 days past-due Standardizes insurance follow-up process Insurance Recovery Program

18. Official Price List Effective January 1, 2009 All Systems are given 24 months to use the service. 1,325.00 13.25 100 3,125.00 12.50 250 5,495.00 10.99 500 9,990.00 9.99 1,000 23,750.00 9.50 2,500 43,750.00 8.75 5,000 77,500.00 7.75 10,000 108,750.00 7.25 15,000 168,750.00 6.75 25,000 312,500.00 6.25 50,000 449,250.00 5.99 75,000 575,000.00 5.75 100,000 825,000.00 5.50 150,000 1,050,000.00 5.25 200,000 Total Investment Cost per Account Number of Accounts

19. SYSTEM SIZE WORKSHEET At what point would you like to use our service? (i.e., 60, 90 days) ________days How many accounts will reach that point every month? ________ Our PROFIT RECOVERY service is good up to 24 months x 24 months Total: ________ Accounts to be referred now: ________ Total number of accounts referred: _________ Total # Accounts __________x Avg. Bal. $ ________ = Total $ Referred ____________ Total $ Referred ________________x_______ (Recovery Rate %) = $ _____________ ________ (Total # Accounts) x $ ________ (Unit Cost) = $_________ (Total Investment) Investment $________ ÷ Avg. Bal. $_________ = ______ (# Accounts to get back investment)

20. Official Price – Monthly Usage 699.50 14.99 50 2 1,225.00 13.25 100 4 2,875.00 12.50 250 10 5,250.00 10.99 500 20 9,500.00 9.99 1,000 40 22,475.00 9.50 2,500 100 42,500.00 8.75 5,000 200 75,000.00 7.75 10,000 400 104,850.00 7.25 15,000 600 162,500.00 6.75 25,000 1000 299,500.00 6.25 50,000 2000 431,250.00 5.99 75,000 3000 550,000.00 5.75 100,000 4000 787,500.00 5.50 150,000 6000 998,000.00 5.25 200,000 8000 Total Investment Cost per Account Total Number of Accounts (24 months) Appx. Number of Accounts per Month