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1
Upchurch Watson White & Max
Mediation Group
and the University of Florida
Levin College of Law
Institute for Dispute Resolution
are proud to cosponsor today’s Webinar:
Getting Ready to Mediate:
A Blueprint for Success
Our moderator,
Sandy Upchurch
Mediation
Counsel
Upchurch Watson
White & Max
supchurch@
uww-adr.com
uww-adr.com
Our presenter,
John Upchurch
Principal
Upchurch
Watson White &
Max
jupchurch@
uww-adr.com
uww-adr.com
2
Getting Ready
to Mediate
A Blueprint for Success
Setting the Stage
Advance Planning and
Preparation Are Key
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
4
Have a Written Plan
O Analogous to “Trial by Notebook”
O Detailed checklists for each element
O You wouldn’t show up for trial without
careful, thoughtful preparation for each
stage
O Same rationale applies to mediation
Mediator Selection
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
6
O Subject matter expertise? Necessary?
O Reputation/references
O Training/certification
O Credibility; gravitas
O Availability; facilities, cost
The Advocate’s Preparation
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
7
Prepare the client
Prepare the mediator
Prepare adversary
Opposition Research
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
8
The client
• Personality type?
• Business or financial issue?
• Opportunity to expand pie?
Opposing
counsel
• Experience?
• Reputation?
Interests
• Financial
• Other
Consider mediator involvement
during pre-mediation stage
ODiscovery issues – prod opponent
OEncourage sufficient preparation;
attendance by parties with authority
OInvite pre-mediation oral briefings;
discuss sensitive personality issues
privately
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
9
Prepare Mediation Summary
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
10
Determinepurpose
• Educate
mediator
• Inform
client
• Influence
opposition
• Shape
negotiations
Determinerecipients
• Limitations
on
publication
• Confidential
addendum?
• Lost
opportunity
to advocate
if kept
confidential
Plancontent
• Orient
mediator …
• Be objective
…
• Demonstrate
mastery …
• Disclose
history …
• Decide
timing …
More on mediation summary
Orientation:
Identify
Obstacles
Personality
issues
Insurance
issues
Objectivity
Concise and
calm
Diplomatic
Avoid bombast
Timing
Opposing client
to review and
digest before
mediation?
Mediator
involved pre-
mediation?
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
11
GOALS
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
12
O Avoid Impasse by
Anticipating Pitfalls
O Success =Total
Elimination of
Roadblocks to
Settlement
Mediation Is the Process We
Use to Erase Obstacles
O Identify your impasse threats in advance
and work to overcome them at the
mediation.
O Use this analysis in dealing with your
client, your adversary and the mediator.
Factors Causing Impasse
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
14
O Lack of authority
O Greed, revenge,
ill feelings
O Urge to punish
O Party cannot
let go of case
O Absent stakeholder
O Unrealistic
expectations
O Collection problems
O Discovery unmet; too
early
More from the partial list
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
15
O Lawyer milking file
O Unexpected increase in
demand
O Principal at stake/
fear of bad
precedent
O Liens
O Mediator's frustration
O Unexpected time
restraint
O Jealousy among
co-parties: "Looking
sideways"
Prepare Your
Introductory
Themes
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
16
• Opening Presentation
• Messages through
Mediator
Suggest:
“Go to
the
balcony”
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
18
Parties decide; lawyers advise
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
21
Concede both
sides will
probably have to
lower
expectations
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
22
Avoid emotional paralysis;
warn of arduous
bargaining process
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
23
1) Win-Win
2) Lose-Lose
Or 3) "We can live with"–
“We can live with”
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
24
We can be creative; go beyond
relief available through court
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
25
Mediation is an exercise in
diplomacy; not warfare
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
26
difficult to follow with
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
27
You're a liar
and a
cheat!
Would you
be willing
to_____?
Emphasize relief/freedom
from heartache and worry
-- priceless
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
28
Emphasize power vested in
clients; fail to settle, then that
power is transferred
Getting Ready to Mediate: A Blueprint for Success © John J.
Upchurch
29
“Getting Ready to
Mediate: A
Blueprint for
Success”
Florida Bar Course #
1404207N
CLE Credits
General: 1.0
Thank You
For Joining Us.
Upchurch Watson White & Max Mediation Group
Daytona Beach  Maitland/Orlando  Jacksonville  Miami  Fort Lauderdale/Plantation  West Palm Beach
Please email cklasne@uww-adr.com with questions about course number, Webinar recording, etc.
Please contact John at
jupchurch@uww-adr.com
with questions or
comments regarding
content.
30

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Getting Ready to Mediate: A Blueprint for Success

  • 1. 1 Upchurch Watson White & Max Mediation Group and the University of Florida Levin College of Law Institute for Dispute Resolution are proud to cosponsor today’s Webinar: Getting Ready to Mediate: A Blueprint for Success
  • 2. Our moderator, Sandy Upchurch Mediation Counsel Upchurch Watson White & Max supchurch@ uww-adr.com uww-adr.com Our presenter, John Upchurch Principal Upchurch Watson White & Max jupchurch@ uww-adr.com uww-adr.com 2
  • 3. Getting Ready to Mediate A Blueprint for Success
  • 4. Setting the Stage Advance Planning and Preparation Are Key Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 4
  • 5. Have a Written Plan O Analogous to “Trial by Notebook” O Detailed checklists for each element O You wouldn’t show up for trial without careful, thoughtful preparation for each stage O Same rationale applies to mediation
  • 6. Mediator Selection Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 6 O Subject matter expertise? Necessary? O Reputation/references O Training/certification O Credibility; gravitas O Availability; facilities, cost
  • 7. The Advocate’s Preparation Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 7 Prepare the client Prepare the mediator Prepare adversary
  • 8. Opposition Research Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 8 The client • Personality type? • Business or financial issue? • Opportunity to expand pie? Opposing counsel • Experience? • Reputation? Interests • Financial • Other
  • 9. Consider mediator involvement during pre-mediation stage ODiscovery issues – prod opponent OEncourage sufficient preparation; attendance by parties with authority OInvite pre-mediation oral briefings; discuss sensitive personality issues privately Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 9
  • 10. Prepare Mediation Summary Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 10 Determinepurpose • Educate mediator • Inform client • Influence opposition • Shape negotiations Determinerecipients • Limitations on publication • Confidential addendum? • Lost opportunity to advocate if kept confidential Plancontent • Orient mediator … • Be objective … • Demonstrate mastery … • Disclose history … • Decide timing …
  • 11. More on mediation summary Orientation: Identify Obstacles Personality issues Insurance issues Objectivity Concise and calm Diplomatic Avoid bombast Timing Opposing client to review and digest before mediation? Mediator involved pre- mediation? Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 11
  • 12. GOALS Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 12 O Avoid Impasse by Anticipating Pitfalls O Success =Total Elimination of Roadblocks to Settlement
  • 13. Mediation Is the Process We Use to Erase Obstacles O Identify your impasse threats in advance and work to overcome them at the mediation. O Use this analysis in dealing with your client, your adversary and the mediator.
  • 14. Factors Causing Impasse Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 14 O Lack of authority O Greed, revenge, ill feelings O Urge to punish O Party cannot let go of case O Absent stakeholder O Unrealistic expectations O Collection problems O Discovery unmet; too early
  • 15. More from the partial list Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 15 O Lawyer milking file O Unexpected increase in demand O Principal at stake/ fear of bad precedent O Liens O Mediator's frustration O Unexpected time restraint O Jealousy among co-parties: "Looking sideways"
  • 16. Prepare Your Introductory Themes Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 16 • Opening Presentation • Messages through Mediator
  • 17.
  • 18. Suggest: “Go to the balcony” Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 18
  • 19.
  • 20.
  • 21. Parties decide; lawyers advise Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 21
  • 22. Concede both sides will probably have to lower expectations Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 22
  • 23. Avoid emotional paralysis; warn of arduous bargaining process Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 23
  • 24. 1) Win-Win 2) Lose-Lose Or 3) "We can live with"– “We can live with” Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 24
  • 25. We can be creative; go beyond relief available through court Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 25
  • 26. Mediation is an exercise in diplomacy; not warfare Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 26
  • 27. difficult to follow with Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 27 You're a liar and a cheat! Would you be willing to_____?
  • 28. Emphasize relief/freedom from heartache and worry -- priceless Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 28
  • 29. Emphasize power vested in clients; fail to settle, then that power is transferred Getting Ready to Mediate: A Blueprint for Success © John J. Upchurch 29
  • 30. “Getting Ready to Mediate: A Blueprint for Success” Florida Bar Course # 1404207N CLE Credits General: 1.0 Thank You For Joining Us. Upchurch Watson White & Max Mediation Group Daytona Beach  Maitland/Orlando  Jacksonville  Miami  Fort Lauderdale/Plantation  West Palm Beach Please email cklasne@uww-adr.com with questions about course number, Webinar recording, etc. Please contact John at jupchurch@uww-adr.com with questions or comments regarding content. 30