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Measuring Communities of Practice

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Karsten D. Wolf
Karsten D. Wolf

This presentation describes an inventory to measure Communities of Practice. It gives background to the theory of CoP and the development process of the inventory.

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Community of Practice Inventory: How to measure a CoP? Karsten D. Wolf & Andreas Rausch Didactical Design of Interactive Learning Environments Communities & Technologies 2007 Michigan State University, East Lansing, USA Thursday, 28.06.2007 cc by Karsten D. Wolf 2007
Faculty for educational science Didactical design of interactive learning environments
Tools for supporting CoP Ongoing integration of work & learning collaborative & individualized search Documents & Collaboration & Practice problem solving Knowledge repositories Project N2N-Publishing & spaces Content Sharing Knowledge Social filtering structures Social bookmarking Online communities Collaborative news- FOAF- and filtering & aggregation networking platforms Formal Learning Conversation Email & E-Learning Discussion spaces groups Fleeting interactions Synchronous interactions cc by Karsten D. Wolf 2007
Model for explaining group learning process in informal settings
Model for explaining group learning process in informal settings
Model for explaining group learning process in informal settings
From description to nurturing 1990 2000 First description Adaption for “Cultivating” & companies “Nurturing” Lave / Wenger Brown / Duguid Wenger Snyder & McDermott Ethnographical Consulting Design fieldstudies
From description to nurturing 1990 2000 ls oo“Cultivating” & Adaption for g t is First description n companiesi s s o “Nurturing” is agn m di - Wenger ch or ben Lave / Wenger Brown / Duguid f Snyderg McDermott & & rkin Consulting ma Ethnographical Design fieldstudies
Goals • diagnosis & identification • classification • design & evaluation of supporting measurements • differentiate between persons with different roles within the community • clearify and improve the theory
Problems of item development There is a fire in the middle of our community, which warmth draws us together…
Problems of item development You can sit on a bench right beside the playfield and watch the action
Starting point • „tools“ from consultants COP@Work • www.wimip.de • focused on technical implementation KAT • Andriessen & Verburg • focused on team diagnosis F-A-T • Kauffeld TCI • Anderson / West • focused on learning culture LKI • Sonntag
Analysis of CoP theory structural principles of principles of CoP Wenger et al elements support design (1998) (2001) (2002) Smith / Coenders community „barometer“ Typaldos 12 principles of collaboration Hernandes / critical success factors Fresneda 9 design strategies for Op Kim communities
We started with 12 Principles of Collaboration Typaldos 2001
CoPI Version 0.1 α α Version 0.1 Version 0.2 Zweck .61 Identität .76 Reputation .46 Lenkungsbefugnis .17 Kommunikation .41 Gruppen .71 Umgebung .70 Randbereiche .71 Vertrauen .75 Austausch .54 Entäußerung .77 Vergangenheit .79 N = 43
CoPI Version 0.1 ➙ 0.2 α α Version 0.1 Version 0.2 Persönliches Interesse .47 Zweck .61 Gemeinsames Interesse .63 Persönliche Bekanntheit .66 Identität .76 Zugehörigkeit .85 Reputation haben .36 Reputation .46 Reputation erlangen .41 Regeln vorhanden .55 Lenkungsbefugnis .17 Führungsrollen vorhanden .60 Führungsrollen erwerben .76 Kommunikation .41 Kommunikationsmöglichkeiten .71 Gruppen .71 Untergruppen .21 Umgebung .70 Umgebung / Speicher .62 Randbereiche .71 Randbereiche / Lurking .67 Vertrauen .75 Vertrauen / Offenheit .76 Austausch .54 Gegenseitigkeit / Austausch .75 Gemeinsame Praxis .45 Entäußerung .77 Rituale .79 Vergangenheit .79 Vergangenheit .73 N = 43 N = 94
CoPI Version 0.2 ➙ 0.3 (part) Version 0.2 Version 0.3 α α Being Expert vs. Layman .76 Being Informal Leader .71 Reputation haben .36 Being Formal Leader .85 Experts present .73 Experts known .78 Reputation erwerben .41 Gain Reputation .73 Rules .82 Regeln vorhanden .55 Rules enforced .50 N = 76
Explorative factor analysis Aspiration Knowledge .88 Individual Interest (P) .79 Aspiration Power .79 Aspiration Reputation .77 Aspiration Community .76 Participation .74 Sense of belonging (I) .65 .50 Learning .57 .48 .53 Voluntariness .57 -.45 Being Expert vs. Lay .46 Gain Leadership -.84 Management Hierarchy -.82 Informal Leadership -.78 Experts included -.70 Duration of membership -.50 .41 -.42 Trust / Openess .79 Experts recognized .66 Shared Practice .66 .48 Gain reputation -.46 .62 Mutuality / Exchange .43 .59 Rituals .88 Sense of shared past .81 Familiarity .73 Rules .47 .65 Repository .81 Common Interest .66 Being an informal leader -.85 Being an formal leader -.75
Explorative factor analysis Aspiration Knowledge .88 Goals and interests Individual Interest (P) .79 Aspiration Power .79 Aspiration Reputation .77 Aspiration Community .76 Participation .74 Sense of belonging (I) .65 .50 Learning .57 .48 .53 Voluntariness .57 -.45 Being Expert vs. Lay .46 Hierarchy Gain Leadership -.84 Management Hierarchy -.82 Informal Leadership -.78 Experts included -.70 Duration of membership -.50 .41 -.42 Exchange Trust / Openess .79 Experts recognized .66 Shared Practice .66 .48 Gain reputation -.46 .62 Mutuality / Exchange .43 .59 Rituals and getting Rituals .88 Sense of shared past .81 to know each other Familiarity .73 Rules .47 .65 Repository .81 Common Interest .66 Being an informal leader -.85 Being an formal leader -.75
The „12 principles“ are not factors! The „bleed“ into each other F1 F3 F2 Text F5 F4 F2 F3 F4 Subscales not satisfactory
Discussing the instrument
Community - Familiarity - Trust / Openness - Sense of belonging - Management hierarchy - Reputation - Informal leadership - Rules - Leadership - Possibility to communicate - Boundaries / Lurking Practice Domain - Common interest - Communication - Repository - Mutuality / Exchange - Learning - Rituals - Experts present - Sense of shared past - Experts known - Participation - Sub Groups - Rules enforced Individual Roles and Goals of Members - Aspiration for knowledge - Being Expert vs. Layman - Aspiration for reputation - Being informal leader - Aspiration for community - Being formal leader - Aspiration for power - Individual interest - Duration of membership
Groupwork • Community 4 mini-groups - Familiarity - Trust / Openness - Sense of belonging - Management hierarchy - Reputation - Informal leadership • community, domain & - Rules - Leadership - Possibility to communicate - Boundaries / Lurking practice Practice Domain - Common interest - Communication - Repository - Mutuality / Exchange • indididual roles & goals - Learning - Rituals - Experts present - Sense of shared past - Experts known - Participation - Sub Groups - Rules enforced • what is missing? Individual Roles and Goals of Members - Aspiration for knowledge - Being Expert vs. Layman • are items - Aspiration for reputation - Being informal leader fitting? - Aspiration for community - Being formal leader - Aspiration for power - Individual interest - Duration of membership
Want to measure Your community? CoPI Contact me at wolf@uni-bremen.de http://www.ifeb.uni-bremen.de/wolf
CoPI Version 0.2 ➙ 0.3 (part) Version 0.2 Version 0.3 α α Being Expert vs. Layman .76 Being Informal Leader .71 Reputation haben .36 Being Formal Leader .85 Experts present .73 Experts known .78 Reputation erwerben .41 Gain Reputation .73 Rules .82 Regeln vorhanden .55 Rules enforced .50 N = 76
CoPI Version 0.2 ➙ 0.3 Version 0.2 Version 0.3 α α Individual Interest .85 Aspiration Knowledge .81 Persönliches Interesse .47 Aspiration Power .89 Aspiration Reputation .88 Aspiration Community .86 Gemeinsames Interesse .63 Common Interest .69 Persönliche Bekanntheit .66 Familiarity .84 Zugehörigkeit .85 Sense of Belonging .80 N = 76
CoPI Version 0.2 ➙ 0.3 Version 0.2 Version 0.3 α α Management Hierarchy .85 Führungsrollen vorhanden .60 Informal Leadership .84 Führungsrollen erwerben .76 Gain Leadership .84 Kommunikationsmöglichkeiten .71 Possibility to communicate .62 Untergruppen .21 Sub-Groups .31 Umgebung / Speicher .62 Repository .75 Randbereiche / Lurking .67 Boundaries / Lurking .59 Vertrauen / Offenheit .76 Trust / Openess .67 N = 76
CoPI Version 0.2 ➙ 0.3 Version 0.2 Version 0.3 α α Gegenseitigkeit / Austausch .75 Mutuality / Exchange .83 Gemeinsame Praxis .45 Shared Practice .78 Rituale .79 Rituals .76 Vergangenheit .73 Sense of shared past .82 Duration of membership .83 Being Expert vs. Layman .76 Being an informal leader .71 NEU Being a formal leader .85 Learning .84 Participation .88 N = 76

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Measuring Communities of Practice

  • 1. Community of Practice Inventory: How to measure a CoP? Karsten D. Wolf & Andreas Rausch Didactical Design of Interactive Learning Environments Communities & Technologies 2007 Michigan State University, East Lansing, USA Thursday, 28.06.2007 cc by Karsten D. Wolf 2007
  • 2. Faculty for educational science Didactical design of interactive learning environments
  • 3.
  • 4.
  • 5. Tools for supporting CoP Ongoing integration of work & learning collaborative & individualized search Documents & Collaboration & Practice problem solving Knowledge repositories Project N2N-Publishing & spaces Content Sharing Knowledge Social filtering structures Social bookmarking Online communities Collaborative news- FOAF- and filtering & aggregation networking platforms Formal Learning Conversation Email & E-Learning Discussion spaces groups Fleeting interactions Synchronous interactions cc by Karsten D. Wolf 2007
  • 6. Model for explaining group learning process in informal settings
  • 7. Model for explaining group learning process in informal settings
  • 8. Model for explaining group learning process in informal settings
  • 9. From description to nurturing 1990 2000 First description Adaption for “Cultivating” & companies “Nurturing” Lave / Wenger Brown / Duguid Wenger Snyder & McDermott Ethnographical Consulting Design fieldstudies
  • 10. From description to nurturing 1990 2000 ls oo“Cultivating” & Adaption for g t is First description n companiesi s s o “Nurturing” is agn m di - Wenger ch or ben Lave / Wenger Brown / Duguid f Snyderg McDermott & & rkin Consulting ma Ethnographical Design fieldstudies
  • 11. Goals • diagnosis & identification • classification • design & evaluation of supporting measurements • differentiate between persons with different roles within the community • clearify and improve the theory
  • 12. Problems of item development There is a fire in the middle of our community, which warmth draws us together…
  • 13. Problems of item development You can sit on a bench right beside the playfield and watch the action
  • 14. Starting point • „tools“ from consultants COP@Work • www.wimip.de • focused on technical implementation KAT • Andriessen & Verburg • focused on team diagnosis F-A-T • Kauffeld TCI • Anderson / West • focused on learning culture LKI • Sonntag
  • 15.
  • 16. Analysis of CoP theory structural principles of principles of CoP Wenger et al elements support design (1998) (2001) (2002) Smith / Coenders community „barometer“ Typaldos 12 principles of collaboration Hernandes / critical success factors Fresneda 9 design strategies for Op Kim communities
  • 17. We started with 12 Principles of Collaboration Typaldos 2001
  • 18. CoPI Version 0.1 α α Version 0.1 Version 0.2 Zweck .61 Identität .76 Reputation .46 Lenkungsbefugnis .17 Kommunikation .41 Gruppen .71 Umgebung .70 Randbereiche .71 Vertrauen .75 Austausch .54 Entäußerung .77 Vergangenheit .79 N = 43
  • 19. CoPI Version 0.1 ➙ 0.2 α α Version 0.1 Version 0.2 Persönliches Interesse .47 Zweck .61 Gemeinsames Interesse .63 Persönliche Bekanntheit .66 Identität .76 Zugehörigkeit .85 Reputation haben .36 Reputation .46 Reputation erlangen .41 Regeln vorhanden .55 Lenkungsbefugnis .17 Führungsrollen vorhanden .60 Führungsrollen erwerben .76 Kommunikation .41 Kommunikationsmöglichkeiten .71 Gruppen .71 Untergruppen .21 Umgebung .70 Umgebung / Speicher .62 Randbereiche .71 Randbereiche / Lurking .67 Vertrauen .75 Vertrauen / Offenheit .76 Austausch .54 Gegenseitigkeit / Austausch .75 Gemeinsame Praxis .45 Entäußerung .77 Rituale .79 Vergangenheit .79 Vergangenheit .73 N = 43 N = 94
  • 20. CoPI Version 0.2 ➙ 0.3 (part) Version 0.2 Version 0.3 α α Being Expert vs. Layman .76 Being Informal Leader .71 Reputation haben .36 Being Formal Leader .85 Experts present .73 Experts known .78 Reputation erwerben .41 Gain Reputation .73 Rules .82 Regeln vorhanden .55 Rules enforced .50 N = 76
  • 21. Explorative factor analysis Aspiration Knowledge .88 Individual Interest (P) .79 Aspiration Power .79 Aspiration Reputation .77 Aspiration Community .76 Participation .74 Sense of belonging (I) .65 .50 Learning .57 .48 .53 Voluntariness .57 -.45 Being Expert vs. Lay .46 Gain Leadership -.84 Management Hierarchy -.82 Informal Leadership -.78 Experts included -.70 Duration of membership -.50 .41 -.42 Trust / Openess .79 Experts recognized .66 Shared Practice .66 .48 Gain reputation -.46 .62 Mutuality / Exchange .43 .59 Rituals .88 Sense of shared past .81 Familiarity .73 Rules .47 .65 Repository .81 Common Interest .66 Being an informal leader -.85 Being an formal leader -.75
  • 22. Explorative factor analysis Aspiration Knowledge .88 Goals and interests Individual Interest (P) .79 Aspiration Power .79 Aspiration Reputation .77 Aspiration Community .76 Participation .74 Sense of belonging (I) .65 .50 Learning .57 .48 .53 Voluntariness .57 -.45 Being Expert vs. Lay .46 Hierarchy Gain Leadership -.84 Management Hierarchy -.82 Informal Leadership -.78 Experts included -.70 Duration of membership -.50 .41 -.42 Exchange Trust / Openess .79 Experts recognized .66 Shared Practice .66 .48 Gain reputation -.46 .62 Mutuality / Exchange .43 .59 Rituals and getting Rituals .88 Sense of shared past .81 to know each other Familiarity .73 Rules .47 .65 Repository .81 Common Interest .66 Being an informal leader -.85 Being an formal leader -.75
  • 23. The „12 principles“ are not factors! The „bleed“ into each other F1 F3 F2 Text F5 F4 F2 F3 F4 Subscales not satisfactory
  • 25. Community - Familiarity - Trust / Openness - Sense of belonging - Management hierarchy - Reputation - Informal leadership - Rules - Leadership - Possibility to communicate - Boundaries / Lurking Practice Domain - Common interest - Communication - Repository - Mutuality / Exchange - Learning - Rituals - Experts present - Sense of shared past - Experts known - Participation - Sub Groups - Rules enforced Individual Roles and Goals of Members - Aspiration for knowledge - Being Expert vs. Layman - Aspiration for reputation - Being informal leader - Aspiration for community - Being formal leader - Aspiration for power - Individual interest - Duration of membership
  • 26. Groupwork • Community 4 mini-groups - Familiarity - Trust / Openness - Sense of belonging - Management hierarchy - Reputation - Informal leadership • community, domain & - Rules - Leadership - Possibility to communicate - Boundaries / Lurking practice Practice Domain - Common interest - Communication - Repository - Mutuality / Exchange • indididual roles & goals - Learning - Rituals - Experts present - Sense of shared past - Experts known - Participation - Sub Groups - Rules enforced • what is missing? Individual Roles and Goals of Members - Aspiration for knowledge - Being Expert vs. Layman • are items - Aspiration for reputation - Being informal leader fitting? - Aspiration for community - Being formal leader - Aspiration for power - Individual interest - Duration of membership
  • 27. Want to measure Your community? CoPI Contact me at wolf@uni-bremen.de http://www.ifeb.uni-bremen.de/wolf
  • 28. CoPI Version 0.2 ➙ 0.3 (part) Version 0.2 Version 0.3 α α Being Expert vs. Layman .76 Being Informal Leader .71 Reputation haben .36 Being Formal Leader .85 Experts present .73 Experts known .78 Reputation erwerben .41 Gain Reputation .73 Rules .82 Regeln vorhanden .55 Rules enforced .50 N = 76
  • 29. CoPI Version 0.2 ➙ 0.3 Version 0.2 Version 0.3 α α Individual Interest .85 Aspiration Knowledge .81 Persönliches Interesse .47 Aspiration Power .89 Aspiration Reputation .88 Aspiration Community .86 Gemeinsames Interesse .63 Common Interest .69 Persönliche Bekanntheit .66 Familiarity .84 Zugehörigkeit .85 Sense of Belonging .80 N = 76
  • 30. CoPI Version 0.2 ➙ 0.3 Version 0.2 Version 0.3 α α Management Hierarchy .85 Führungsrollen vorhanden .60 Informal Leadership .84 Führungsrollen erwerben .76 Gain Leadership .84 Kommunikationsmöglichkeiten .71 Possibility to communicate .62 Untergruppen .21 Sub-Groups .31 Umgebung / Speicher .62 Repository .75 Randbereiche / Lurking .67 Boundaries / Lurking .59 Vertrauen / Offenheit .76 Trust / Openess .67 N = 76
  • 31. CoPI Version 0.2 ➙ 0.3 Version 0.2 Version 0.3 α α Gegenseitigkeit / Austausch .75 Mutuality / Exchange .83 Gemeinsame Praxis .45 Shared Practice .78 Rituale .79 Rituals .76 Vergangenheit .73 Sense of shared past .82 Duration of membership .83 Being Expert vs. Layman .76 Being an informal leader .71 NEU Being a formal leader .85 Learning .84 Participation .88 N = 76