This document summarizes the results of a survey of 238 participants about their mobile phone usage. Key findings include:
1) Participants described their mobile phones as an "extension of me and my life" that they use to manage contacts, appointments, and access information.
2) Some participants with disabilities like dyslexia and dyspraxia said their phones help organize their lives and assist with their conditions.
3) Most participants said they would use features like text-to-speech if their phones could read out emails, texts, documents, web pages, or reminders to them.
Grandma Likes My Facebook Status: Older Adults in the Digital Enterprise | Ix...Azmina Karimi
This presentation was made at IxDA 13' in Toronto. "My grandparents use Facebook" is not something we would have heard a couple of years ago. But today, it is more common than we may think. Though young adults are the heaviest users of social media, older adults aged 65+ are penetrating the digital and social sphere faster than we can imagine. In fact, they are the fastest growing demographic on Facebook.
Brands have no choice but to respond. Why is this happening, and what does this mean for us as innovators, strategists, and the culturally curious? This presentation will help us understand the digital practices of older adults, and opportunities it can create for the social and business models of our clients and brands.
Grandma Likes My Facebook Status: Older Adults in the Digital Enterprise | Ix...Azmina Karimi
This presentation was made at IxDA 13' in Toronto. "My grandparents use Facebook" is not something we would have heard a couple of years ago. But today, it is more common than we may think. Though young adults are the heaviest users of social media, older adults aged 65+ are penetrating the digital and social sphere faster than we can imagine. In fact, they are the fastest growing demographic on Facebook.
Brands have no choice but to respond. Why is this happening, and what does this mean for us as innovators, strategists, and the culturally curious? This presentation will help us understand the digital practices of older adults, and opportunities it can create for the social and business models of our clients and brands.
User testing and research to be inclusiveNexer Digital
*Join us for a free workshop from Sigma, on their experience in using usability testing to understand all users behaviour*
"Are we being inclusive?" Using the old to shape the new
We all know usability testing can provide us with great insights in to a user’s behaviour, but when you only have an hour or so with your users you can miss a lot of detail and context from the users natural behaviours. Especially if they're using your product for the first time, are in an environment where they wouldn't normally be, and are unfamiliar with computers anyway. This talk will discuss the merits of having a research solution which incorporates excluded user groups such as the over 65's, and making a difference to the lives of people who could most benefit from technology.
The session will close with by showing some inclusive design and development techniques you can use on your current website or apps that will help ensure you are meeting the needs of all your users.
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Jessie Blaynee - @woodelfy
User Experience Research Coordinator @WeAreSigma
Jessie spends a lot of time thinking about research methods for people typically excluded from digital design processes. In another life she was an Digital Account Executive for Aldi, and then an Information Architect at McCann Manchester. Jessie has an MA in Cultural Studies and is currently doing a part-time PhD at Salford University in User Experience Research.
Chris bush - @suthen
Chris is Head of Experience Design at @WeAreSigma
Chris has over 15 years’ experience in interaction design, usability and accessibility, during that time he counts himself lucky to have worked on numerous successful high profile projects, across a wide variety of sectors and technologies, for both national and global brands including National Geographic, BBC Canada, InterContinental Hotels Group, Citizens Advice and AstraZeneca.
Chris is a certified HCI Usability Analyst, and UX evangelist and an member of Northern UX group (http://nuxuk.org/), WaSP ILG, and WaSP Interact - a part of the global web standards project.
Shifts / Trends 2015 - The Pervasive InternetTom Goodwin
Tomorrow Groups Future Trends for 2015.
Document 1 - The Pervasive Internet.
Includes what big data, the internet of things, personalized web and mobile advertising will become.
Sept 7th 2014
Natural User Interface Design for SmartphonesAhmed Bouzid
The smartphone presents a set of usability challenges that can be solved only with a combination of all input and output modalities available to the user. In this workshop, we review some basic principles for building highly usable, multimodal applications. The principles will be illustrated through concrete implementation examples.
User testing and research to be inclusiveNexer Digital
*Join us for a free workshop from Sigma, on their experience in using usability testing to understand all users behaviour*
"Are we being inclusive?" Using the old to shape the new
We all know usability testing can provide us with great insights in to a user’s behaviour, but when you only have an hour or so with your users you can miss a lot of detail and context from the users natural behaviours. Especially if they're using your product for the first time, are in an environment where they wouldn't normally be, and are unfamiliar with computers anyway. This talk will discuss the merits of having a research solution which incorporates excluded user groups such as the over 65's, and making a difference to the lives of people who could most benefit from technology.
The session will close with by showing some inclusive design and development techniques you can use on your current website or apps that will help ensure you are meeting the needs of all your users.
--
Jessie Blaynee - @woodelfy
User Experience Research Coordinator @WeAreSigma
Jessie spends a lot of time thinking about research methods for people typically excluded from digital design processes. In another life she was an Digital Account Executive for Aldi, and then an Information Architect at McCann Manchester. Jessie has an MA in Cultural Studies and is currently doing a part-time PhD at Salford University in User Experience Research.
Chris bush - @suthen
Chris is Head of Experience Design at @WeAreSigma
Chris has over 15 years’ experience in interaction design, usability and accessibility, during that time he counts himself lucky to have worked on numerous successful high profile projects, across a wide variety of sectors and technologies, for both national and global brands including National Geographic, BBC Canada, InterContinental Hotels Group, Citizens Advice and AstraZeneca.
Chris is a certified HCI Usability Analyst, and UX evangelist and an member of Northern UX group (http://nuxuk.org/), WaSP ILG, and WaSP Interact - a part of the global web standards project.
Shifts / Trends 2015 - The Pervasive InternetTom Goodwin
Tomorrow Groups Future Trends for 2015.
Document 1 - The Pervasive Internet.
Includes what big data, the internet of things, personalized web and mobile advertising will become.
Sept 7th 2014
Natural User Interface Design for SmartphonesAhmed Bouzid
The smartphone presents a set of usability challenges that can be solved only with a combination of all input and output modalities available to the user. In this workshop, we review some basic principles for building highly usable, multimodal applications. The principles will be illustrated through concrete implementation examples.
1. Me and My Mobile PhoneSurvey Results July-Dec 2009 238 participants
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4. How important is your mobile phone to you? “It is an extension of me and my life - my contacts/friends, my appointments, my safety net/comfort blanket when I am away from home and an immediate source of information.” “Basically, my entire life is organised through my phone - contacts, diarising, on the fly email and messaging, internet functionality, etc.” “I manage my email, contacts, diary and use the device to assist in my dyslexia.” “It's a business tool, diary and planner. Couldn't live without it.”
13. “As a dyslexic the iPhone is a brilliant device. Everything in one place and very visual.” “I have dyspraxia - it has to be simple.” “I am quadriplegic as a result of advanced spinal muscular atrophy. The single-switch access to my iPAQ has significantly increased my independence, improved my productivity, and enhanced my quality of life. I have had it for 3 years and cannot imagine doing without it.”
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15. If your phone could read out any of the following, would you use this feature? Speaking menus Speaking e-mails and texts
16. If your phone could read out any of the following, would you use this feature? Speaking documents or e-books Speaking website pages
17. If your phone could read out any of the following, would you use this feature? Speaking appointments and reminders
18. If you could control your phone by speaking to it would you use this feature?
19. Do you use your phone to read or edit any of the following types of documents?
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21. Are there things that make it hard to use your phone? “Screen is too small for actual reading or editing unless it had some sort of individual zoom view.” “The ring can't be made to be very loud and I have a slight hearing loss.” “Using keys is a matter of practice and getting used to it. The difficulty is in the learning in the first place because you have to READ how and try to understand that LANGUAGE then find your way round the software system. I want it to be verbally explained on a separate tool so I can listen pause do listen again.”
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23. “I need a symbian 'smartphone' to run Talks and this means you can only get more expensive phones and these generally have very poor battery life. I'd happily have one without a camera, MP3 player etc but these come as standard in the type of phone I need. It's annoying that the type of phone I need is so expensive and attractive to thieves!” “Keys will need to be easily discernable by touch; will absolutely not buy a touch screen phone, too difficult for blind people.” “My husband has the iPhone and I hate the touch screen. I have Carpel Tunnel Syndrome and need to be able to feel the keys ... I do like the look of the new N97 but will not purchase a phone without being able to try the keyboard out.” “Want an iPhone! Increasing need to access my e-mail while on move due to nature of my work.”