The Sir Robert Ogden Macmillan Centre (SROMC) has opened and offers a wide range of cancer services including outpatient clinics, chemotherapy, supportive care treatments, and an acute oncology service. The centre aims to provide holistic care for cancer patients. Phil, a Macmillan benefits advisor at the centre, has helped clients claim over £500,000 in benefits in the first 6 months. The centre also offers hair loss services, free cancer patient parking, and upcoming events on dying matters and sun safety.
This document provides information about multiple skilled nursing and rehabilitation facilities located across east Alabama, including Chapman Healthcare Center in Alexander City, Dadeville Healthcare Center, Goodwater Healthcare Center, and LaFayette Extended Care. The facilities offer services such as short-term rehabilitation, long-term skilled nursing care, physical, occupational and speech therapy, and accept various forms of insurance including Medicare and Medicaid.
The document provides an introduction to the Mash FM Standard Operation Procedure Manual. It outlines the station's vision, mission, values, location, coverage area, frequency, listenership, board of directors, management, staff, volunteers, and organizational structure. It also acknowledges contributions from funders and partners that have supported the development of the station.
This document discusses how emojis, emoticons, and text speak can be used to teach students. It provides background on the origins of emoticons in 1982 as ways to convey tone and feelings in text communications. It then suggests that with text speak and emojis, students can translate, decode, summarize, play with language, and add emotion to language. A number of websites and apps that can be used for emoji-related activities, lessons, and discussions are also listed.
Artificial intelligence (AI) is everywhere, promising self-driving cars, medical breakthroughs, and new ways of working. But how do you separate hype from reality? How can your company apply AI to solve real business problems?
Here’s what AI learnings your business should keep in mind for 2017.
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We asked LinkedIn members worldwide about their levels of interest in the latest wave of technology: whether they’re using wearables, and whether they intend to buy self-driving cars and VR headsets as they become available. We asked them too about their attitudes to technology and to the growing role of Artificial Intelligence (AI) in the devices that they use. The answers were fascinating – and in many cases, surprising.
This SlideShare explores the full results of this study, including detailed market-by-market breakdowns of intention levels for each technology – and how attitudes change with age, location and seniority level. If you’re marketing a tech brand – or planning to use VR and wearables to reach a professional audience – then these are insights you won’t want to miss.
The document provides a curriculum vitae for Andrew Mc Mahon that outlines his professional experience, education, skills, and qualifications. It details his experience in roles such as call center management, sales, quality assurance, and customer service management across various industries including telecommunications, financial services, and retail. Mc Mahon holds a Bachelor of Commerce degree and various diplomas. He has strong leadership skills and experience improving business processes like marketing, collections, and call center operations.
Sensing Change provides social care services for adults with sight and/or hearing loss in Suffolk. They were piloting independence from Suffolk County Council. Asset Based Finance and Leasing Ltd (ABFL) evaluated Sensing Change's business strategy, planning, and viability to assess if they could operate independently. ABFL's assessment found Sensing Change could continue delivering value for money if they transitioned to full independence. The findings were proposed to Suffolk County Council and the Department of Health for reviewal. Subject to approval, Sensing Change will transition to independent operation supported by a commissioning agreement from April 2014.
The Sir Robert Ogden Macmillan Centre (SROMC) has opened and offers a wide range of cancer services including outpatient clinics, chemotherapy, supportive care treatments, and an acute oncology service. The centre aims to provide holistic care for cancer patients. Phil, a Macmillan benefits advisor at the centre, has helped clients claim over £500,000 in benefits in the first 6 months. The centre also offers hair loss services, free cancer patient parking, and upcoming events on dying matters and sun safety.
This document provides information about multiple skilled nursing and rehabilitation facilities located across east Alabama, including Chapman Healthcare Center in Alexander City, Dadeville Healthcare Center, Goodwater Healthcare Center, and LaFayette Extended Care. The facilities offer services such as short-term rehabilitation, long-term skilled nursing care, physical, occupational and speech therapy, and accept various forms of insurance including Medicare and Medicaid.
The document provides an introduction to the Mash FM Standard Operation Procedure Manual. It outlines the station's vision, mission, values, location, coverage area, frequency, listenership, board of directors, management, staff, volunteers, and organizational structure. It also acknowledges contributions from funders and partners that have supported the development of the station.
This document discusses how emojis, emoticons, and text speak can be used to teach students. It provides background on the origins of emoticons in 1982 as ways to convey tone and feelings in text communications. It then suggests that with text speak and emojis, students can translate, decode, summarize, play with language, and add emotion to language. A number of websites and apps that can be used for emoji-related activities, lessons, and discussions are also listed.
Artificial intelligence (AI) is everywhere, promising self-driving cars, medical breakthroughs, and new ways of working. But how do you separate hype from reality? How can your company apply AI to solve real business problems?
Here’s what AI learnings your business should keep in mind for 2017.
Study: The Future of VR, AR and Self-Driving CarsLinkedIn
We asked LinkedIn members worldwide about their levels of interest in the latest wave of technology: whether they’re using wearables, and whether they intend to buy self-driving cars and VR headsets as they become available. We asked them too about their attitudes to technology and to the growing role of Artificial Intelligence (AI) in the devices that they use. The answers were fascinating – and in many cases, surprising.
This SlideShare explores the full results of this study, including detailed market-by-market breakdowns of intention levels for each technology – and how attitudes change with age, location and seniority level. If you’re marketing a tech brand – or planning to use VR and wearables to reach a professional audience – then these are insights you won’t want to miss.
The document provides a curriculum vitae for Andrew Mc Mahon that outlines his professional experience, education, skills, and qualifications. It details his experience in roles such as call center management, sales, quality assurance, and customer service management across various industries including telecommunications, financial services, and retail. Mc Mahon holds a Bachelor of Commerce degree and various diplomas. He has strong leadership skills and experience improving business processes like marketing, collections, and call center operations.
Sensing Change provides social care services for adults with sight and/or hearing loss in Suffolk. They were piloting independence from Suffolk County Council. Asset Based Finance and Leasing Ltd (ABFL) evaluated Sensing Change's business strategy, planning, and viability to assess if they could operate independently. ABFL's assessment found Sensing Change could continue delivering value for money if they transitioned to full independence. The findings were proposed to Suffolk County Council and the Department of Health for reviewal. Subject to approval, Sensing Change will transition to independent operation supported by a commissioning agreement from April 2014.
The document provides a CV for Mr Brad Needham, including his personal details, education history, work experience, skills, and contact information. He has over 25 years of experience in sales roles across various industries, holding positions such as Regional Manager, Branch Manager, and Sales Manager. His most recent role was as an Advertising Advisor, where he was responsible for renewing existing customers and obtaining new clients.
Khanya Philani Zuma's CV summarizes his education and work experience. He holds a B.Tech in Marketing Management from Durban University of Technology and has worked in marketing, sales, and administrative roles for Statistics South Africa, Ignition Call Centre, Sanlam, DSA, Mr Price Home, and Gabbiano. His duties have included branding, publicity, training, stakeholder relations, sales, merchandising, and customer service. He has achievements in business economics and isiZulu and certificates in personal selling and sales management.
Deidre Burger has over 25 years of experience in education, sales, operations and people management. She currently leads a team of 42 staff across 3 regions in South Africa for the National Lottery. She has a proven track record of strong leadership, analytical skills, and driving a high performance culture. Her career highlights include managing the sales and operations of 3 coastal regions for Gidani and serving as the Public Relations Manager for Shoprite Checkers in the Eastern Cape.
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The document summarizes the activities and achievements of the Douglasdale Community Policing Forum from 2009 to 2010. It provides an overview of results such as activating sectors, auditing accounts, donations received, police station upgrades, and crime intelligence capabilities. It then discusses the CPF's finances, including income from donations and debit orders, and expenditures on facilities, equipment, and training. Finally, it outlines the CPF's strategic plan and objectives going forward around ensuring a safe community and supporting law enforcement agencies.
This document contains personal details, education details, and work experience details for Suhayl Dinath. It lists his name, contact information, qualifications including a BCom degree and various certificates and diplomas, and work history in roles such as Operational and Technical Manager, Stakeholder Management, Sales and Technical Consultant, and Helpdesk roles. References are provided for each job.
Craig Feldman has over 25 years of experience in the insurance and financial services industries. He has held roles in direct sales, business development, and account management. Currently, he is seeking a new opportunity in corporate sales and is eager to contribute as a valued team player. He has extensive experience with a variety of products including life insurance, health insurance, income protection, and retirement planning.
D11 why the common assessment process (cap) training top 10ocasiconference
The document lists the top ten reasons for organizations to invest in Common Assessment Process (CAP) training. CAP provides a consistent employment planning and interview format across community partners to better coordinate services. It aims to improve client services and avoid duplication by having clients participate in one agreed-upon planning process no matter where they seek assistance. The training instructs on the employment services offered in the community to build partnerships between agencies. More than 500 employment professionals have been trained in CAP since 1996 across various sectors. CAP is flexible and can be tailored to individual community needs while standardizing the assessment process so clients only provide information once to different agencies. Training is provided by certified instructors who are current CAP practitioners.
Lucas Mashiyane's CV provides personal and contact details, as well as a summary of his qualifications and work experience. He has a National Diploma in Accountancy from the University of Johannesburg and is currently studying towards his CFP. His work experience includes positions in financial advising, underwriting, sales, and management. His career objectives are to gain professional knowledge and skills in economics and financial management to help organizations reach their goals while upholding conduct standards.
The document is a CV submitted by Jacintha Sharon Scheepers for a job application. It summarizes her personal details, languages spoken, address, qualifications including a Bachelor's degree in Human Movement Studies from the University of the Western Cape. It also outlines her 19 years of experience in telecommunications and mobile industries, including roles at Nebula, Desert Star Trading, and Telkom SA. Her experiences include business analysis, customer service, project management, and accounts. She is proficient in MS Office, Quickbooks, and various telecom systems.
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This document is the 2012-2013 member benefit guide for the South Wales Chamber of Commerce. It provides an overview of the Chamber's offices and contact information. It then outlines the various benefits available to Chamber members, including networking opportunities, listings in the Chamber's magazine, and access to discounted business services through the Chamber's partnership with the Centre for Business. The guide describes services available to members in areas such as legal support, IT advice, healthcare schemes, and international trade.
Hulisani Dolphin Nemaxwi is a South African communications professional with over 15 years of experience in corporate communications, public relations, stakeholder engagement, and media relations. He is currently the Senior Manager of Corporate Communication and External Affairs at ACWA Power Africa Holdings. Previously he held communications roles at Palabora Mining Company, Siemens Africa, SANRAL, Pilot Crushtec, and Little Eden Society. He has extensive experience developing and implementing strategic communication plans across diverse industries.
The document is a cover letter and resume submitted by Omer Tariq Butt for a customer service or sales position. It summarizes his over 4 years of experience in customer care and sales roles at various telecommunications companies in Pakistan and the UAE. It highlights his skills in meeting and exceeding customer expectations, establishing relationships, and representing companies to enhance their image and goodwill.
This document provides information about Nationwide Franking Sense Limited, an independent managed service provider for mailroom, print, and document processing equipment. It offers a full suite of solutions including multi-function printers, folder inserters, franking machines, and related services. Nationwide Franking Sense is financially stable due to 24 years of annual revenue growth and offers unbiased recommendations and financing options through its sister company Nationwide Capital Finance.
The document provides a company profile for Zwino Consulting, a South African consulting firm formed in 2000 that offers services including strategy development, human resources, stakeholder engagement, and regulatory compliance, primarily for clients in the mining and energy sectors. Zwino Consulting is made up of experienced South African professionals with expertise across various industries and aims to partner with clients to ensure their long-term success. The firm highlights its track record of projects and strategic work for major companies in South Africa.
Philip Lim has over 15 years of experience in case management and customer service roles. He has worked for various organizations helping clients with employment barriers and job placement. His skills include customer service, problem solving, effective communication, and language abilities in English, Mandarin, Cantonese and Hokkien. He is motivated, a strong leader and consistently meets performance goals.
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The 2017 Trade Mission to South Africa had the key objectives of establishing a base for Southern African operations based in South Africa and finding 3 pilot practices. The trade mission sought to meet with embassies in Botswana, Angola and local news agents to build networks and relationships. Outcomes of the deliverables included identifying a local representative for the private sector, holding intake meetings with 2 potential partners, confirming 1 contract, delivering 2 out of 3 planned demonstrations, confirming 1 memorandum of understanding with a pilot hospital with another in discussion, and starting discussions with government officials regarding a public-private partnership in Cape Town.
Mashudu Emily Khorombi is a South African national with over 10 years of experience in customer retention and sales roles. She has worked in various industries including media, insurance, and market research. Her skills include client relations, sales, account management, and data entry. Khorombi currently works as an Accounts Manager where she builds relationships with clients, assists them with account management, and fulfills their needs. She provides references from previous employers who can speak to her performance in roles focused on retaining and satisfying customers.
This document discusses using customer insight and a "Total Place" approach to improve public services. It notes that local authorities currently collect a lot of customer data but use it within silos. A Total Place approach looks at customer needs holistically across agencies to design more efficient, effective services. Pilots found duplication between agencies and opportunities to streamline and better target services based on customer insights into their actual experiences. The document advocates further using and sharing customer insights to continuously redesign services around citizen needs.
The document provides a CV for Mr Brad Needham, including his personal details, education history, work experience, skills, and contact information. He has over 25 years of experience in sales roles across various industries, holding positions such as Regional Manager, Branch Manager, and Sales Manager. His most recent role was as an Advertising Advisor, where he was responsible for renewing existing customers and obtaining new clients.
Khanya Philani Zuma's CV summarizes his education and work experience. He holds a B.Tech in Marketing Management from Durban University of Technology and has worked in marketing, sales, and administrative roles for Statistics South Africa, Ignition Call Centre, Sanlam, DSA, Mr Price Home, and Gabbiano. His duties have included branding, publicity, training, stakeholder relations, sales, merchandising, and customer service. He has achievements in business economics and isiZulu and certificates in personal selling and sales management.
Deidre Burger has over 25 years of experience in education, sales, operations and people management. She currently leads a team of 42 staff across 3 regions in South Africa for the National Lottery. She has a proven track record of strong leadership, analytical skills, and driving a high performance culture. Her career highlights include managing the sales and operations of 3 coastal regions for Gidani and serving as the Public Relations Manager for Shoprite Checkers in the Eastern Cape.
Douglasdale Community Police Forum AGM 2010jberdou
The document summarizes the activities and achievements of the Douglasdale Community Policing Forum from 2009 to 2010. It provides an overview of results such as activating sectors, auditing accounts, donations received, police station upgrades, and crime intelligence capabilities. It then discusses the CPF's finances, including income from donations and debit orders, and expenditures on facilities, equipment, and training. Finally, it outlines the CPF's strategic plan and objectives going forward around ensuring a safe community and supporting law enforcement agencies.
This document contains personal details, education details, and work experience details for Suhayl Dinath. It lists his name, contact information, qualifications including a BCom degree and various certificates and diplomas, and work history in roles such as Operational and Technical Manager, Stakeholder Management, Sales and Technical Consultant, and Helpdesk roles. References are provided for each job.
Craig Feldman has over 25 years of experience in the insurance and financial services industries. He has held roles in direct sales, business development, and account management. Currently, he is seeking a new opportunity in corporate sales and is eager to contribute as a valued team player. He has extensive experience with a variety of products including life insurance, health insurance, income protection, and retirement planning.
D11 why the common assessment process (cap) training top 10ocasiconference
The document lists the top ten reasons for organizations to invest in Common Assessment Process (CAP) training. CAP provides a consistent employment planning and interview format across community partners to better coordinate services. It aims to improve client services and avoid duplication by having clients participate in one agreed-upon planning process no matter where they seek assistance. The training instructs on the employment services offered in the community to build partnerships between agencies. More than 500 employment professionals have been trained in CAP since 1996 across various sectors. CAP is flexible and can be tailored to individual community needs while standardizing the assessment process so clients only provide information once to different agencies. Training is provided by certified instructors who are current CAP practitioners.
Lucas Mashiyane's CV provides personal and contact details, as well as a summary of his qualifications and work experience. He has a National Diploma in Accountancy from the University of Johannesburg and is currently studying towards his CFP. His work experience includes positions in financial advising, underwriting, sales, and management. His career objectives are to gain professional knowledge and skills in economics and financial management to help organizations reach their goals while upholding conduct standards.
The document is a CV submitted by Jacintha Sharon Scheepers for a job application. It summarizes her personal details, languages spoken, address, qualifications including a Bachelor's degree in Human Movement Studies from the University of the Western Cape. It also outlines her 19 years of experience in telecommunications and mobile industries, including roles at Nebula, Desert Star Trading, and Telkom SA. Her experiences include business analysis, customer service, project management, and accounts. She is proficient in MS Office, Quickbooks, and various telecom systems.
South Wales Chamber of Commerce: Member benefit guidescarletdesign
This document is the 2012-2013 member benefit guide for the South Wales Chamber of Commerce. It provides an overview of the Chamber's offices and contact information. It then outlines the various benefits available to Chamber members, including networking opportunities, listings in the Chamber's magazine, and access to discounted business services through the Chamber's partnership with the Centre for Business. The guide describes services available to members in areas such as legal support, IT advice, healthcare schemes, and international trade.
Hulisani Dolphin Nemaxwi is a South African communications professional with over 15 years of experience in corporate communications, public relations, stakeholder engagement, and media relations. He is currently the Senior Manager of Corporate Communication and External Affairs at ACWA Power Africa Holdings. Previously he held communications roles at Palabora Mining Company, Siemens Africa, SANRAL, Pilot Crushtec, and Little Eden Society. He has extensive experience developing and implementing strategic communication plans across diverse industries.
The document is a cover letter and resume submitted by Omer Tariq Butt for a customer service or sales position. It summarizes his over 4 years of experience in customer care and sales roles at various telecommunications companies in Pakistan and the UAE. It highlights his skills in meeting and exceeding customer expectations, establishing relationships, and representing companies to enhance their image and goodwill.
This document provides information about Nationwide Franking Sense Limited, an independent managed service provider for mailroom, print, and document processing equipment. It offers a full suite of solutions including multi-function printers, folder inserters, franking machines, and related services. Nationwide Franking Sense is financially stable due to 24 years of annual revenue growth and offers unbiased recommendations and financing options through its sister company Nationwide Capital Finance.
The document provides a company profile for Zwino Consulting, a South African consulting firm formed in 2000 that offers services including strategy development, human resources, stakeholder engagement, and regulatory compliance, primarily for clients in the mining and energy sectors. Zwino Consulting is made up of experienced South African professionals with expertise across various industries and aims to partner with clients to ensure their long-term success. The firm highlights its track record of projects and strategic work for major companies in South Africa.
Philip Lim has over 15 years of experience in case management and customer service roles. He has worked for various organizations helping clients with employment barriers and job placement. His skills include customer service, problem solving, effective communication, and language abilities in English, Mandarin, Cantonese and Hokkien. He is motivated, a strong leader and consistently meets performance goals.
Media, Modernization and Millenials...What's the future of settlement work?guest6fde30
This presentation, for the Newcomer Organization Network of Peel, provides an overview of key trends and innovations that are and will influence the nature of settlement work and providing services to newcomers to Canada. It focuses on settlement funding "modernization", use and integration of social media in our work, and demographics of service providers, including desirable characteristics agencies should look for, regardless of age.
The 2017 Trade Mission to South Africa had the key objectives of establishing a base for Southern African operations based in South Africa and finding 3 pilot practices. The trade mission sought to meet with embassies in Botswana, Angola and local news agents to build networks and relationships. Outcomes of the deliverables included identifying a local representative for the private sector, holding intake meetings with 2 potential partners, confirming 1 contract, delivering 2 out of 3 planned demonstrations, confirming 1 memorandum of understanding with a pilot hospital with another in discussion, and starting discussions with government officials regarding a public-private partnership in Cape Town.
Mashudu Emily Khorombi is a South African national with over 10 years of experience in customer retention and sales roles. She has worked in various industries including media, insurance, and market research. Her skills include client relations, sales, account management, and data entry. Khorombi currently works as an Accounts Manager where she builds relationships with clients, assists them with account management, and fulfills their needs. She provides references from previous employers who can speak to her performance in roles focused on retaining and satisfying customers.
This document discusses using customer insight and a "Total Place" approach to improve public services. It notes that local authorities currently collect a lot of customer data but use it within silos. A Total Place approach looks at customer needs holistically across agencies to design more efficient, effective services. Pilots found duplication between agencies and opportunities to streamline and better target services based on customer insights into their actual experiences. The document advocates further using and sharing customer insights to continuously redesign services around citizen needs.
FEFA obuka - Liderstvo u pružanju usluga, 5. 12. 2014.
MCRF HUB 2016 PROFILE
1. BUSINESS ADDRESS
47 CORNER DEWAL AND ANDERSON STREET
NELSPRUIT CBD, MBOMBELA CITY 1200, MPUMALANGA
2016
Company Registration No:
2013/175767/08
8
E-MAIL:
mkhohlokhohlo@gmail.com
Cell 082 704 5148
COMPANY PROFILE
MPUMALANGA COMMUNITYRADIO FORUM
NCRF HUB
MCRF HUB Reg No: 2013/175767/08 Tax No: 9623609162
2. 1 | MCRF HUB RegNo: 2013/175767/08 Tax No: 9623609162
COMPANY PROFILE
1. STRATEGIC PURPOSE OF MPUMALANGA NCRF HUB
To organize all community radio under one umbrella body in the province that subscribe
to the vision and objectives of the National Community Radio Forum. We strive to
provide solutions to our customers. We are inspired by our member stations in the
community sound and will bring a practical solution that meet our client needs and
surpasses their expectations. We further adopted the motto that “rise and shine where
you are”.
2. BRIEF BACKGROUND
Mpumalanga Community Radio Forum was re-established in July 2012, initiated by the
Station Managers of the following stations: Emalahleni FM, Barberton FM,
Bushbuckridge FM and Kanyamazane FM with the provisio that other members stations
will be pursued when the idea kicks off the ground. A membership of R500,00 per
member station was paid to register and open a bank account for the Hub, in August
2013 was officially registered with the South African Company Registra as CC
Registration Number 2013/175767/08 and our Income Tax Number is 9623609162. The
interim structure led the hub until 2014, where an election was conducted by the
Chairperson of NCRF Mr Kikine, in Lydenburg at Mashishing Thusong Center, where the
all stations were represented by the station managers and board members. Since the
establishment the hub meets regularly and we also conducted our strategic conferece
where we adopted the principal rule of the hub Constitution and an Operational Plan
document.
3. OUR MEMBER STATIONS
NAME OF STATION, AREA
AND CONTACT PERSON
AREA OF COVERAGE
AND LISTENERSHIP
LANGUAGES AND
FREQUENCY
DISTRICT
Mkhondo FM, Piet Retief
Station Manager
Sabelo Hlatshwayo
Mkhondo, partof Pixle
KaSeme, Albert Luthuli,
part of Goven Mbeki
Municipality.50 000
listenership
Zulu, English,SiSwati
and Afrikaans.
98.6 FM
Gert Sibande
Moutse FM, Moutse,
Station Manager
MakulanePhora
Elias Motsoaledi,Dr J.S.
Moroka, Steve Tshwete
and Tswane
Municipality.104 000
listenership
IsiNdebele, English
and Sepedi.
96.3 FM
Sekhukhune/
Nkangala
Greater MiddelburgFM,
Middelburgin Mhluzi
Township, Station Manager
Thato Mathunyane
Steve Tshwete,
Emalahleni partly,Dr JS
Moroka Partly,
Emakhazeni
Municipality partly.
84 000 listenership
English,Nguni, Sepedi
and Afrikaans
89.7 FM
Nkangala
3. 2 | MCRF HUB RegNo: 2013/175767/08 Tax No: 9623609162
BushbuckridgeFM,
Bushbuckridge,Station
Manager Carol Kintu
Bushbuckridge, Part of
Maruleng, partof
Thaba Chweu and Part
of Mbombela
Municipality.
142 000 listenership
Station Manager Ehlanzeni
Barberton FM, Barberton,
Station Manager Mduduzi
Manana
Former Umjindi
Municipality,partof
Mbombela and part of
Albert Luthuli and part
of Emakhazeni.
92 000 listenership
siSwati,Afrikaans and
English.
104.1
Ehlanzeni
Nkomazi FM, Malelane,
Station Manager
MakhositiveZulu
Nkomazi, and Border
area of Swaziland and
Mozambique.
121 000 listenership
Siswati,English,and
Shangaan.
Ehlanzeni
Mash FM, Lydenburg
Mashishing,Station
Manager George Maphanga
Thaba Chweu partly,
Partof Mbombela, part
of Emakhazeni, and part
of Greater Tubatse
Municipality.68 000
listenership
English,Sepedi,
SiSwati and Afrikaans
91.7 FM also on live
stream and Tune in
Radio
Ehlanzeni
Kangala FM,Bronkhorspruit
in Kangala,Station Manager
Botsotso Maphosa
Tswane partly,Dr JS
Moroka, partly,Elias
Motsoaledi partly,
Emalahleni partly and
Steve Tshwete
municipality partly.
96 000
Ndebele, Swazi,
Sepedi, Tswana and
Xitsonga.
92.8 FM also on live
stream
Tswane/Nkangala
KanyamazaneFM,
Nelspruit,Station Manager
Veli Mhlanga
Mbombela Municipality
and part of Thaba
Chweu Municipality
90 000 listenership
SiSwati,English and
Afrikaans.
Ehlanzeni
Emalahleni FM, Witbank in
Kwaguqa, Station Manager
Charles Magagula
Emalahleni,Steve
Tshwete, part of Goven
Mbeki, partof
Emakhazeni, part of Dr
JS Moroka Municipality.
138 000 listenership
English,Nguni, Kasi
Lingo, Afrikaans,and
Sepedi.
Nkangala
Ermelo Voice of the
Community FM, Ermelo,
Station Manager Ntokozo
Siluma
Likwa Municipality,
Pixley KaSeme partly,
Msulalikwa,and Goven
Mbeki Municipality
partly.60 000
English,Zulu,Swati,
Sotho and Afrikaans.
102.9 FM also on live
stream
Gert Sibande
Ligwa FM, Ermelo (New and
on air since18 April 2016)
Station Manager
Msukalikwa,Likwa and
Goven Mbeki
Municipality
English,Zulu and
Afrikaans
Gert Sibande
Hope Radio,Witbank
Station Manager (New not
yet on air)
No details Afrikaans and English Nkangala
Total listeners 1,045,000
4. 3 | MCRF HUB RegNo: 2013/175767/08 Tax No: 9623609162
4. VISION
To empower Mpumalanga Province community broadcasters.
5. MISSION
To ensure that all radio stations in Mpumalanga province are self-reliant and well re-
sourced to achieve their broadcasting mandate. Mpumalanga NCRF Hub is committed to
practical solutions by serving our clients.
6. VALUES
Our clients are valued important and will be treated with: (ERICAR)
Empathy
Respect
Integrity
Commitment
Assurance and
Re-assurance.
7. OUR SERVICES ARE
7.1 Radio advertisements
We record adverts as scripted by client.
We record mini-drama.
We do bulk advertisement with our member radio stations.
7.2 Outside Broadcast
We broadcast live feed from source to all our radio stations.
We conduct interviews at the venue.
We pre- record events for our current affairs and news bulletins.
7.3 Promotional of Events
All stations attend an event and set up its equipment at the venue.
We also do pre-promotion through community outreach at strategic venues
identified by our client.
Pre-record material are flighted as per requirement of the client.
8. OUR CLIENTS:
District Municipalities.
Mpumalanga Provincial Legislature.
Government Departments i.e. Department of Education, Department of Health,
COGTA, Agriculture, Consumer Affairs.
5. 4 | MCRF HUB RegNo: 2013/175767/08 Tax No: 9623609162
GCIS at National and Provincial level.
Private Sector.
9. HANDLING OF MATTERS
Matters will be handled on merit.
Matter will be treated confidentially.
Clients will be guaranteed on assured and reassured feedback.
Sourcing other service providers/experts.
All matters will be handled in accordance to agreements, procedures, terms and
conditions, as stated in written down service level agreement.
10. PROCEDURES
Work to be done will only be acceptable when a written request shall be send to
the MCRF not later than 48 hours if it is late, and it should be practical for
implementation.
MCRF will have its working procedures contemplated in a policy manual and set
of rules and regulations in accordance to its establishment.
11. PARTNERSHIP
The MCRF have its current partnership with Department of Education renewable
annual to provide a broadcasting service for the Department which inter alia
includes: Live Coverage of MEC Speeches and Events; Advert, Education Lessons,
MEC Messages and finally the Matric Results.
We intend to build sound relations with our clients as their acceptable and
favored service provider, which we shall; and we can surpass their expectations
in accordance to set time frame and our strategic objectives.
12. COMMITMENT TO OUR CLIENTS
We commit to serve our clients with confidence, respect, empathy, integrity, loyalty and
honesty, within the frame work of the service level agreement, laws and regulations of
the Republic of South Africa.
6. 5 | MCRF HUB RegNo: 2013/175767/08 Tax No: 9623609162
13. SERVICES
The Hub must be seen as a solution service provider controlled by its members with the
ability to procure its services at the provincial level. These services shall be independent
from any member and should be for the mutual benefit of all member regardless of
creed or race. This service shall be rendered to both the client and member station.
The services of the Hub shall be divided into two fold:-
Stations
Corporate clients
Services to Station Services to Clients
1. Information Solution and sharing
2. Training solutions and services
3. Quality programming services solution
4. Income and revenue services solutions
5. Marketing advertising and rate cards
services solution
6. Assessments and referral services
solutions
7. Consultancy services solutions
1. Airtime sales (Bulk Buying)
2. Content sales (Interviews slots services)
3. Concept development (Advert scripting
and production)
4. Consultancy (development of the
communication and media strategy)
5. Regional image (geographic profiling)
6. Customer courtesy (slots without
charges)
7. Preferential ‘s (common deal or
discounts in the provinces)
CONTACTS
CHAIRPERSON: Mduduzi Manana 082 704 5148 email: mduduzi01@gmail.com
SECRETARY: Caroline Kintu 082 705 8613 email: carol@bbr.co.za
TREASURER: George M. Maphanga 079 979 9614 or 013 235 1757
email: mashfm91.7stereo@live.co.za
7. 6 | MCRF HUB RegNo: 2013/175767/08 Tax No: 9623609162
14. EQUITY PROFILE
MCRF subscribing to the norms and standards set at national level, and it will always
subscribe the Code of Ethics and Code of Good Practice incorporated in the Broad Base
Black Economic Empowerment. We shall ascribe to all business laws and belong to
statutory bodies NCRF and adhere to its Policies and Code of Ethics. Each member
station has employed not less than thirty staff members (Management, Music
Compilers, Accountants, Marketers, Technicians, Presenters, Clerks, News Readers,
Cleaners and Gardeners. Notwithstanding that we also source experts advise on
particular matters i.e Legal, Audits, System designs and ICT Sytems.
15. COMPANY REGISTRATION AND ACCREDITATION
Registration Number 2013/175767/08, Tax Number: 9623609162. Incorporated in terms
of the companies act contemplated in section 14 and 15 of Companies Act, 2008 (Act
No. 71 of 2008).
Central Supplier Database under the Supplier Number MAAA0111795 and Unique
Registration Number: 87E2BD20-8C9E-431C-8525-099EF7E7EFF2
16. STATUTORY SUBMISSION:
Financial year ends every February of each year cycle.
Submission of Tax Returns.
Submission of Audit Reports.
Submission of Annual Financial Statement.
17. GOVERNANCE ORGANISATIONAL STRUCTURE
The governing organizational structure shall be composed of station managers of
Mpumalanga Province. They shall elect the Executive Committee as contemplated in the
Constitution and the rest shall be additional members. The additional members shall be
part of the Portfolio Committees within the Hub and report to the Executive Committee
8. 7 | MCRF HUB RegNo: 2013/175767/08 Tax No: 9623609162
18. ORGANIZATIONAL STRUCTURE
STATION MANAGER’S
FORUM
EXECUTIVE COMMITTEE
Chairperson
Mduduzi Manana
POTFOLIO COMMITTEES
Secretary
Carol Kintu
CORPORATE COMMITTEE
Treasurer
George Maphanga
FINANCE COMMITTEE
ADMINISTRATION AND
SUPPORT STAFF FOR
PROVINCIAL OFFICE
(CURRENTLY VACANT)