2. Worlds leading food service
retailer
30,000 restaurants
119 countries
47 million people
Well known & valuable
brand
Quick service
Informal eating out
markets
3. Richard James "Dick" McDonald Maurice James "Mac" McDonald
American fast food pioneers who established
the first McDonald's restaurant at 1938
North E Street and West 14th Street in San
Bernardino, California in 1940.
4. BRANDING
McDonald’s is an example of brand franchising.
Restaurants are run in accordance with McDonald’s
standards of quality ,cleanliness, service and value.
Cooking processes broken into small
tasks enabling staff to become highly
efficient and adept in all tasks , and no
warming trays, only cooked after order
is taken.
5. A modern progressive burger company.... delivering a
modern customer experience.
BUILDING BRAND EQUITY
6. SALIENCEDEPTH
Logo with the yellow ‘M’.
RONALD the laughing clown for kids
Famous/top of mind.
Tag lines suchas “I’m Loving It”.
Childhood memories.
BREADTH
Consumerslink to McDonalds
Whenthey want to eat something
tasty and clean .
Covering broad amount of
demands.
Breakfast/coffee.
7. PERFORMANCE | IMAGERY
o Largest chain
of fast food
restaurants .
o Convenient locations
and opening hours.
o Speed , accuracy and
accessible prices.
User profiles
-Aimed at
everyone.
Fun, efficient, and pervasive
Great past experiences and
meeting place for young
adults.
8. JUDGEMNETS | FEELINGS
Response
What about you?
OBJECTIVE
To reach positive,
accessible reactions.
9. RESONANCE
Relationships: What about you and
me?Consumer recognition-known all over the world
-always a choice
Intense, active loyalty-regular, repeat purchases
and rewards for its customers.
10. MARKET SEGMENTATION
GEOGRAPHIC
McDonald’s sells
burgers aimed at
local markets.
INDIA-Lamb for beef
due to religious issues
MEXICO-More chilli
sauce
Teriyaki burger in Japan
11. DEMOGRAPHIC
Children: Happy meals ,toys , playgrounds
Young Adults: WIFI
Women: Low calorie items
AGE:
INCOME:
Prices are listed by analysing
people’s income in a particular
region.
12. Psychographic
Children-Fun Place Businessman-Quick Service Teenagers-Savings
BEHAVIOURAL
Reason & occasion
Frequency & quantity
Product usage
Source of purchas
13. POSITIONING
McDonald’s positioning strategies focus on:
Kids via “RONALD McDonald”.
Family via “I Am Loving It”.
Teenagers via introduction of McCafe.
Sponsors for international and national
Events
Hellenic world foundation for children