McDonald's and KFC (Customer Relationship Managementb in THAILAND)

A group project for my Management Information Systems (Kasem Bundit University) focused on McDonald's and KFC's Customer Relationship Management (CRM) in Thailand Included are: CRM interview questions McDonald's and KFC's situation in Thailand (as of 2016 and 2017) SWOT Analysis Suggestions NOT included in the presentation is the interview videos and answers which isn't permitted to share for public. If you're interested in obtaining the video, please e-mail me for EDUCATIONAL PURPOSES ONLY.