1. Emerging markets will drive the majority of global banking revenue and growth over the next decade as their economies and middle classes expand rapidly.
2. Developed economies are deleveraging and struggling with high unemployment and public debt, requiring fiscal tightening that will slow their economic growth.
3. Banks will have to compete on a global scale for market share, with emerging market players driving banking sector growth as emerging markets represent over half of worldwide banking revenues by 2020.
The nature of sales in retail banking has changed dramatically. While there is a renewed pressure to grow accounts, the techniques banks have traditionally used to acquire new accounts have become less effective.
As consumer preferences continue to shift and non-traditional competitors continue to disrupt the market, the ROI of acquisition techniques like batch mail and branch cross-sell will continue to decline. In order to thrive, banks need to leverage the tremendous amount of data they have on each of their customers to drive more profitable and satisfying customer interactions across all of their channels.
This presentation will:
• Identify the market trends impacting banks’ growth strategies.
• Explore the role of marketing and risk analytics in making better acquisition decisions.
• Introduce best practices for implementing a more holistic approach to account acquisition.
20% of members may be eligible for home refinance under HARP 2.0! (Webinar Sl...NAFCU Services Corporation
The new Home Affordable Refinance Program (HARP) offers a huge opportunity for credit unions to help roughly 20% of members. Between two and five million underwater homeowners could be helped by this program.
HARP 2.0 is a revamped version of the original HARP program, a program whose restrictions limited its effectiveness. Those barriers are now gone.
Watch and listen to this educational session on HARP 2.0 hosted by expert presenter, Nizar Hashlamon to hear more about a program that could change your members' lives, help boost the economy, and increase mortgage business at your credit union. For more info: www.nafcu.org/primealliance
Lead Generation - Presentation by Dominik Kofert, Founder & CEO of Pokerstrategy at the NOAH 2012 Conference in San Francisco, Four Seasons Hotel on the 26th of June. www.noah-conference.com
73% of Credit Unions Have Died but There’s More Opportunity Than EverBloomCU
"73% of Credit Unions Have Died but There’s More Opportunity Than Ever" is a CU Executive Briefing that shares insights about the industry and how leaders can capitalize on the growth opportunity in front of them.
5 Most Dangerous Trends Facing Credit UnionsStephen Jones
We commissioned an independent study on the 5 Most Dangerous Trends Facing Credit Unions in 2008 and 2009.
We uncovered several astonishing trends, and captured the Top 5 for you in this powerfully-compelling Executive Briefing.
2016 Imperative to Help You Win in the Age of the CustomerSFIMA
Empowered by technology, your customers now know more than ever about your company’s products, pricing and reputation. Competitors can more easily imitate you, or undermine the moves you make to compete.
The only way to win, serve and retain customers is to become customer-obsessed.
Join Sheryl Pattek, Vice President, Principal Analyst, Serving CMO Professionals at Forrester Research, to learn how to put customer obsession at the center of your business and marketing strategy.
The nature of sales in retail banking has changed dramatically. While there is a renewed pressure to grow accounts, the techniques banks have traditionally used to acquire new accounts have become less effective.
As consumer preferences continue to shift and non-traditional competitors continue to disrupt the market, the ROI of acquisition techniques like batch mail and branch cross-sell will continue to decline. In order to thrive, banks need to leverage the tremendous amount of data they have on each of their customers to drive more profitable and satisfying customer interactions across all of their channels.
This presentation will:
• Identify the market trends impacting banks’ growth strategies.
• Explore the role of marketing and risk analytics in making better acquisition decisions.
• Introduce best practices for implementing a more holistic approach to account acquisition.
20% of members may be eligible for home refinance under HARP 2.0! (Webinar Sl...NAFCU Services Corporation
The new Home Affordable Refinance Program (HARP) offers a huge opportunity for credit unions to help roughly 20% of members. Between two and five million underwater homeowners could be helped by this program.
HARP 2.0 is a revamped version of the original HARP program, a program whose restrictions limited its effectiveness. Those barriers are now gone.
Watch and listen to this educational session on HARP 2.0 hosted by expert presenter, Nizar Hashlamon to hear more about a program that could change your members' lives, help boost the economy, and increase mortgage business at your credit union. For more info: www.nafcu.org/primealliance
Lead Generation - Presentation by Dominik Kofert, Founder & CEO of Pokerstrategy at the NOAH 2012 Conference in San Francisco, Four Seasons Hotel on the 26th of June. www.noah-conference.com
73% of Credit Unions Have Died but There’s More Opportunity Than EverBloomCU
"73% of Credit Unions Have Died but There’s More Opportunity Than Ever" is a CU Executive Briefing that shares insights about the industry and how leaders can capitalize on the growth opportunity in front of them.
5 Most Dangerous Trends Facing Credit UnionsStephen Jones
We commissioned an independent study on the 5 Most Dangerous Trends Facing Credit Unions in 2008 and 2009.
We uncovered several astonishing trends, and captured the Top 5 for you in this powerfully-compelling Executive Briefing.
2016 Imperative to Help You Win in the Age of the CustomerSFIMA
Empowered by technology, your customers now know more than ever about your company’s products, pricing and reputation. Competitors can more easily imitate you, or undermine the moves you make to compete.
The only way to win, serve and retain customers is to become customer-obsessed.
Join Sheryl Pattek, Vice President, Principal Analyst, Serving CMO Professionals at Forrester Research, to learn how to put customer obsession at the center of your business and marketing strategy.
Bill Handel, vp of research at Raddon Financial Group, reviews the current regulatory environment and discusses the challenges and opportunities, identified at the recent CEO Strategies Group workshops, that lie ahead for credit unions.
Webinar: The Lending Opportunity of a Generation, March 9, 2016project-equity
Slides from a webinar co-hosted by Cooperative Fund of New England, Democracy at Work Institute and Project Equity in March 2016 talking about the lending opportunity of worker coop conversions.
For more information, and to view a recording of the webinar:
http://www.project-equity.org/events-and-webinars/webinar-lending-opportunity-of-a-generation-030916/
In this presentation, Peter Farrow of Randolph-Brooks Federal Credit Union shares the basics of “Lean for Credit Unions.” He also discusses some of the reasons Randolph-Brooks considered Lean and ways Lean can be beneficial to any credit union.
Peter presents three detailed case studies from Randolph-Brooks and the results they achieved:
– Branch Channel Lending
– Call Center Member Service
– Branch Workforce Management
He gives an overview of Lean in IT and a few reasons Randolph-Brooks chose to implement Lean in IT. Peter also shares some helpful tips for getting started with your own improvement initiatives.
Here's a quick overview of Credit Unions for anyone who would like to understand this type of financial services firm. Member owned, with products that are typical to banks. Perfect introduction to use for new customers. We can add to or modify this presentation for any credit union that would like a custom version for educating community groups. Contact us 316 680 6482.
The banking industry appears to be undergoing a renaissance driven by changing consumer behavior and technical innovation. Software is eating the industry. In retrospect, we can see how the first wave of innovation came in areas such as online account access and payments. Changing consumer behavior (such as the shift to mobile) and the use of big data has enabled increasingly complex transactions (such as lending and asset management) to move online. Consumers have largely stopped going to retail branches, and reserve the occasional branch visit for major one-off transactions.
Our first investment in the financial services industry came many years ago with an investment in LendingClub. We put both equity and debt into the company, making a sizable purchase of loans via the platform itself. We saw the company’s potential to bring marketplace dynamics and software disruption to the lending industry. The end goal for borrowers and investors on the platform was simple: lower cost loans for borrowers, increased yields for investors, and high levels of customer satisfaction. As a result, LendingClub has grown into a sizable public company. With experience on the platform and a realization of the potentially transformative nature of this model, we’ve gone on to invest in companies across the online lending space: Kabbage (www.kabbage.com), LendUp (www.lendup.com), and SoFi (www.sofi.com).
The renaissance in financial services has drawn in substantial amounts of venture capital. In the past year alone, the number of fintech deals has grown 16% and the capital funded is up 46%.
While many entrepreneurs develop expertise in the specific segment they intend to disrupt, we’ve noticed that startups usually don’t have the time or resources to look outside their niche and understand how they fit into the larger context of banking and lending markets. To help put the industry in perspective, we developed an overview of the banking industry in the US. What’s remarkable is not only the insights this gives into the financial lives of Americans (be it millenials or seniors), but also the perspective this gives us on the large banks we’ve all come to use. Indeed, consolidation over the last several decades has led the four major banks (JP Morgan, Bank of America, Citigroup, and Wells Fargo) to hold around half of the market’s depository assets.
Today we’re happy to provide the first version of this industry overview. We’ve chosen brevity over depth, so as to provide a snapshot of the overall banking landscape. We’ll continue to iterate on this overview and welcome questions and comments. In subsequent posts, we plan to provide deeper dives into sectors that are of interest to both ourselves and others. We look forward to contributing to what feels like yet another opportunity to be at the front door of history-making companies.
Swim or Sink: Essential Insights for Staying Afloat in the Banking Market PlaceCatherine Lynch
Results of a survey sponsored by SAP conducted by Pierre Audoin Conseil with global banks to highlight what innovations they are adopting to stay competitive and stay afloat.
To grow and prosper in today’s ever-changing world, banks
too must change. They need to move beyond any existing
organizational silos, infrastructure complexities and other
constraints – and toward an operation centered on the client.
Making NBFCs relevant to ‘Make-in India’& ‘Start-up India, Stand-up India’ - ...Resurgent India
The dynamic and evolving NBFC sector necessitates reforms and evolution to ensure orderly growth. While NBFCs have been on the growth trajectory over the years, there are few areas of concern which need to be addressed. The key challenges have been highlighted below:
Banking redefined: disruption, transformation and the next generation bankPauline Mura
To succeed in today’s environment, businesses need to
lead through increased complexity and volatility, drive
operational excellence and enable collaboration across
enterprise functions, develop higher quality leadership and
talent, manage amidst constant change and unlock new
possibilities grounded in data.
Banking dissatisfaction remains a critical issue months after the Bank Transfer Day protest movement urged consumers to switch to community banks and credit unions. About 11% of consumers indicate they are likely to switch primary financial institutions in the 2012, putting $675 billion in deposits at risk, according to Javelin’s 2012 FI Vulnerability Index. Citibank and Bank of America are the most vulnerable giant banks by far, with as many as one in four customers at risk of switching.
https://www.javelinstrategy.com/brochure/255
Adrian Blundell-Wignall, OECD: "An optimal bank structure?"Global Utmaning
A presentation held by PhD Stefano Pagliari, Departement of International Politics, City University London, at the high level seminar "Towards a sustainable financial system", hosted by the Stockholm based think tank Global Challenge in cooperation with London School of Economics and Swedish House of Finance on September 12th 2013.