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MBA ISO Awareness Training
- 1. Training Course for ISOAwareness September 25, 2011 By: Adelfo Arceo Edgar Solabo
- 2. ISO 9001 : 2008 Background International Organization for Standardization. Internationally recognized model for Quality Management System (QMS). Originated by TC 176. Well Recognized by IAF. Originated in 1987 at Geneva. Modified as Functional Model in 1994. Modified as Process Approach Model in 2000 & 2008.
- 4. People understanding the importance of their contribution and role in the organization.
- 5. People actively seeking opportunities to enhance their competence, knowledge and experience.
- 6. People freely sharing knowledge and experience.
- 8. Innovation and creativity in furthering the organization’s objectives
- 9. People being accountable for their own performance.
- 11. Show that the business is central to the system: use your normal business language, not 'quality' or ISO 9001 terms.
- 12. Produce a simple top-level, "big picture" of your business processes to show how the system improves results by focusing on the improvement of processes.
- 13. Demonstrate your commitment to continual improvement by focusing on the next improvement and by taking it seriously.
- 14. Show that the 'quality' approach is becoming instituted by integrating reviews into normal management cycles.
- 15. Ensure that records are turned visibly into management information so that people keeping them understand their importance.