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Operations strategy for MBA, CA, CMA, B COM, M COM Bibek Prajapati
Product and Service Management. What good or service do we offer and what is the design of it?
Operations and Supply Chain Management. ...
Inventory Management. ...
Forecasting and Capacity Planning. ...
Operations Scheduling. ...
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Facilities Planning and Management.Many historical milestones have shaped OM. Some of these are the Industrial Revolution, scientific management, the human relations movement, management science, and the computer age
OM is highly important function in today’s dynamic business environment. Among the trends with significant impact are just-in-time, TQM, reengineering, flexibility, time-based competition, SCM, global marketplace, and environmental issues
OM works closely with all other business functions
The operations strategy focuses on developing specific capabilities called competitive priorities.
There are four categories of competitive priorities: cost, quality, time, and flexibility
Technology can be sued by companies to gain a competitive advantage and should be acquired to support the company’s chosen competitive priorities
Productivity is a measure that indicates how efficiently an organization is using its resources
Productivity is computed as the ratio or organizational outputs divided by inputs
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Key component of strategy execution is alignment of operations strategy with business strategy. This document explains the focus points for aligning operations strategy.
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Operations strategy for MBA, CA, CMA, B COM, M COM Bibek Prajapati
Product and Service Management. What good or service do we offer and what is the design of it?
Operations and Supply Chain Management. ...
Inventory Management. ...
Forecasting and Capacity Planning. ...
Operations Scheduling. ...
Management of Quality. ...
Facilities Planning and Management.Many historical milestones have shaped OM. Some of these are the Industrial Revolution, scientific management, the human relations movement, management science, and the computer age
OM is highly important function in today’s dynamic business environment. Among the trends with significant impact are just-in-time, TQM, reengineering, flexibility, time-based competition, SCM, global marketplace, and environmental issues
OM works closely with all other business functions
The operations strategy focuses on developing specific capabilities called competitive priorities.
There are four categories of competitive priorities: cost, quality, time, and flexibility
Technology can be sued by companies to gain a competitive advantage and should be acquired to support the company’s chosen competitive priorities
Productivity is a measure that indicates how efficiently an organization is using its resources
Productivity is computed as the ratio or organizational outputs divided by inputs
Mb0044 production and operation managementsmumbahelp
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Key component of strategy execution is alignment of operations strategy with business strategy. This document explains the focus points for aligning operations strategy.
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Assignment
Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately
of 400 words. Each questionis followedbyevaluationscheme.
Q. 1. Write short notes on:
a. Outsourcing strategiesfor capital productivity
Answer:In a formal sense, productivity refers to how well an organization convertsinput (such aslabour,
materials, machines and capital) into goods and services or output. But today it is no longer limited to
measuring ratios of inputs and outputs. Basically, increasing productivity just means working smarter.
You can lookfor opportunitiesto
b. Implementationofoperations
Answer: The Operational Plan is a basic tool that directs the day-to-day activities of organisational staff.
All staff should be aware of the existence of the operational plan, what its purpose is and why it is
importantto them.The Operational Planisonlyas
DRIVE WINTER 2014
PROGRAM MBA/ MBADS/ MBAFLEX/ MBAHCSN3/ PGDBAN2
SEMESTER II
SUBJECT CODE & NAME MB 0044 - PRODUCTION AND OPERATION
MANAGEMENT
BK ID B1627
CREDIT & MARKS 4 CREDITS, 60 MARKS
2. c. Basic competitive priorities
Answer: Operations strategy is the collective concrete actions chosen, mandated, or stimulated by
corporate strategy. It is, of course, implemented within the operations function. This operations strategy
binds the various operations decisions and actions into a cohesive consistent response to competitive
forces by linking firm policies, programs, systems, and actions into a systematic response to the
competitive priorities chosen and communicated by the corporate or business strategy. In simpler
terms, the operations strategy specifies how the firm will employ its operations capabilities to support
the businessstrategy.
d. Market survey methodof forecasting
Answer:Market forecasting can be a daunting task for small businesses given the variations in changing
consumer preferences, product array and increased competition. Added to this, macroeconomic
conditions vary frequently making forecasting difficult. In such a dynamic environment, use of tried and
testedtechniquescanmake the outcome more measurable andpredictable.
Buyer's Intention Surveys: Business owners need to understand their potential customer’s
purchase intentions as that determines the salability of their products. To get this information, a
focusgroup surveyisa viable option
Q. 2. Evaluate the factors that favour Gujarat as a locationfor manufacturing automobiles.
Answer: Gujarat offers a model for Economic Progress and Development for the developing nations. Its
significant contribution to Indian Economy has made India visible to a competitive market in spite of the
downturn in World Economy. Emerging as ‘Investor friendly’ destinations in the country, Gujarat
highlightsaluxuriouslifestyleof leisure,pleasure,businessandInvestments.
Strategic Location
Gujarat has a strategic location - it is well connected to the major cities of the world both by air
and searoutes.
Gujarat has direct international flight connectivity to cities across Europe, Middle East, East Asia
and America.
Q. 3. Write short notes on:
a.5Ss systemof waste elimination
Answer: 5S is a system to reduce waste and optimize productivity through maintaining an orderly
workplace and using visual cues to achieve more consistent operational results (see chart below). The
term refers to five steps – sort, set in order, shine, standardize, and sustain – that are also sometimes
known as the 5 pillars of a visual workplace. 5S programs are usually implemented by small teams
workingtogethertogetmaterialscloser
3. b. Schedulinginservices
Answer: Work centers are areas in a business in which productive resources are organized and work is
completed. It may be a single machine, a group of machines, or an area where a particular type of work
is done. The work centers can be organized in a variety of ways including by function in a job-shop
configuration;orbyproductin a flow,assemblyline,orgroup-technology-cell configuration.
c. Vendor managedinventory
Answer: Vendor-managed inventory (VMI) is a family of business models in which the buyer of a
product (business) provides certain information to a vendor (supply chain) supplier of that product and
the supplier takes full responsibility for maintaining an agreed inventory of the material, usually at the
buyer's consumption location (usually a store). A third-party logistics provider can also be involved to
make sure that the
d. Subcontracting capacity (production) option
Answer:Capacity options allow planners to change supply by adjusting labor, inventory, and
subcontracting.
Hire and lay off workers: The extent to which operations are labor intensive determines the
impact that changes in the workforce level will have on capacity. Of the cost involved in this
option, hiring cost includes recruitment, screening, and training to bring new workers "up to
speed." And, quality may suffer. Some savings may occur if workers who have recently been laid
off are rehired.
Q. 4. Describe the post implementation review of a project. Explain the tools that may be considered
for post implementationreview.
Answer:Descriptionofthe four parts of the post implementationreviewofa project
Final product review: A good time to start thinking about the Post Implementation Review is when
members of the project team remember the most – shortly after the project has been delivered, and
whenmostof the problemshave beenironed-out.
Outstanding project work review: There will probably be a period of adjustment before you can finally
review the solution as it was intended to operate: you'll likely need to overcome some of the usual
resistance tochange,holdpeople'shands
Q. 5. Explainthe stepsto setdata in logical order so that the businessprocessmay be defined.
Answer:A business process or business method is a collection of related, structured activities or tasks
that produce a specific service or product (serve a particular goal) for a particular customer or
customers. It can often be visualized with a flowchart as a sequence of activities with interleaving
4. decision points or with a Process Matrix as a sequence of activities with relevance rules based on data in
the process.
There are three typesof businessprocesses:
Management processes, the processes that govern the operation of a system. Typical
managementprocessesinclude"corporate governance"and"strategicmanagement".
Operational processes,processes
Q. 6. Describe the dimensionsofquality.
Answer:In 1987 David Garvin suggested that there are eight dimensions to quality. Lets briefly look at
each of Garvin's eight dimensions.Eight dimensions of product quality management can be used at a
strategiclevel toanalyze qualitycharacteristics.The conceptwasdefinedbyDavidGarvin.
Performance: Performance refers to a product's primary operating characteristics. This
dimension of quality involves measurable attributes; brands can usually be ranked objectively
on individual aspectsof performance.
Features:Featuresare additional
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