INTERVIEW TECHNIQUES
&
Types of Interviews
WHAT IS A JOB INTERVIEW?
• 10-20 minute (approx.) sales pitch of “You,
Inc”
• Determining fit within the organization
• Your chance to determine if you want to
work at the organization/ with these
people/ in this function or profile
TYPE
S
• Individual interviews
• Group interviews/ On Campus
Placement Drives
• Phone interviews
• Videoconference interviews
• Panel Interviews
THE HANDSHAKE
 Keep your right hand free
 Meet the other person’s hand “web to web”
 Keep hand in a vertical position
 Shake from the elbow, not the wrist
 Two to three smooth pumps
PURPOSE OF THE INTERVIEW
The Candidate
 Clarify responsibilities
of the position
 Determine if you
can/will do the job
 Determine “fit”
The Interviewer
 Evaluate candidate
based on qualifications
and employer needs
 Determine “fit”
INTERVIEW SKILLS ----- 3P’S
Preparation
Presentation
Perseverance
INTERVIEW SKILLS ---- 3 R’S
Rehearse
Relax
Research
KNOW THE EMPLOYER
 Product or Service
 Sales/Assets
 Competition
 History
 Field Offices
 Industry Trends
 Chain of Command
 Size of Organisation
 Orthodox/ Creative Approach towards business
KNOW YOURSELF
 Why do you want to work for the firm?
 What can you do for the company?
 Your accomplishments/experience
 Your strengths/weaknesses
 Your initiative, goals and attitudes
 Your responses should be unique and specific
WHAT TO BRING TO THE
INTERVIEW
 Portfolio
 Copies of your resume
 List of Professional References
 College documents
 Two quality pens
 Notepad
 Comb or brush
 Deodorant/ Perfume
 Breath mints
DRESS FOR SUCCESS
Women Men
 Blazer/jacket with knee-
length skirt and tailored
blouse
 Keep accessories and makeup
simple
 Pantsuits are more acceptable
now
 Formal Indian attire-all good
as well.
 Two-piece suit
 Solid colors vs. prints or
patterns
 Tie pattern should be simple
 Wear polished shoes with dark
socks long enough so no skin
shows when you are seated
EIGHT TIPS
 Arrive on time
 Introduce yourself in a courteous manner
 Read company literature while you wait
 Use body language to show interest
 Listen
 Smile, nod, give nonverbal feedback
 Ask about the next step in the process
 Thank the interviewer
TYPICAL STRUCTURE OF AN
INTERVIEW
 Exchange of pleasantries
 “ Tell me about yourself!”
 Discussion of your background and how it relates
to the position
 Your opportunity to ask questions
 Conclusion
FIVE TOUGH INTERVIEW
QUESTIONS
 The tell-all question: “Tell me about yourself.”
 The surprise question: “What’s your passion?”
 Strengths and weaknesses questions
 Questions about the future: “What are your long-
term goals?”
 Scenario questions: “What if…?”
QUESTIONS TO ASK IN AN
INTERVIEW
 What will my duties entail?
 Where does this job fit into the organizational
structure of the company? (to get an idea
regarding the career enhancement)
 Who would I report to? (to understand the
hierarchical structure of the company and how
rigidly it is adhered to)
MORE QUESTIONS TO ASK
 What is the size of the department I would be
working in? What is its structure? How is it
organized?
 Does the company offer any training
opportunities?
 What do you feel would be the greatest challenge
for me?
 What is the selection process/timeline from here?
PRACTICE, PRACTICE, PRACTICE!
 Mock interview
 Internet
Ten Interview Questions
http://www.careercity.com/content/interview/during/tenquest.asp
Virtual Interview
http://pound.thepavement.com/career/tvirtual.html
NEGOTIATING
TOPICS FOR DISCUSSION
 Understanding The Process
 The Interview
 The Offer
 The Negotiation Process
UNDERSTANDING THE PROCESS
 What It Is Not
----Saying “I want more money”
 What It Is
----Meeting and discussing a subject
----Mutual agreement of issues
UNDERSTANDING THE PROCESS
 When does negotiation begin
-----Telling about yourself
-----With the initial interview
Don’t reveal your salary requirements too early in
the negotiation process.
UNDERSTANDING THE PROCESS
 Self Evaluation
---- Answer these questions:
1. What is the Salary range?
2. What is the lowest salary that I will
consider?
3. What makes me worth a higher salary?
UNDERSTANDING THE PROCESS
 Some Employer Objections To Your Request For
More Money:
----You don’t have enough experience
---- Other employees aren’t making more
---- The budget won’t permit
----- That’s what we are paying new hires
UNDERSTANDING THE PROCESS
 Your Positive Response To An Objection To Pay You
More
In response to the “other employees aren’t
making more” statement, you might give a
response such as:
“ I see. (short pause) What is the range for this
position? What would it take to get to that higher level
within that range?”
Remember, you are asking questions not delivering an
ultimatum.
THE INTERVIEW
Some Ideas To Help You During The Interview
Process As It Pertains To The Salary Issue
 Good listening skills
 Try not to be the first to mention money
 If asked what salary you are looking for, say you
have a range but that it really will depend on the
total package
 If pushed, have a range in mind
 If asked what your current pay is, tell the truth
THE OFFER
 Give answer in 24 hours unless you are
considering other options. Or ask for a window of
time.
 Ask about other important fringe benefits before
accepting the job
 Avoid telephone negotiations
THE NEGOTIATION PROCESS
 Some Examples Of How A Salary Discussion Might Go :
Company: “We would like to offer you a salary of
$55,000/year.”
You: Alternative answer #1: “I’m delighted that
you have chosen me for this position.
However I need some time to think this through,
so please give me a day’s time to get back to you
with my decision.
THE NEGOTIATION PROCESS
 Alternative answer #2: “I like the opportunity,
and I know that I could contribute, but I have
several other opportunities that are in the
$60,000 range. Is there a way we could work this
out?”
 Alternative answer #3: “I’ve completed a very
valuable education and anticipated $60,000 as a
minimum. Is there a way we can work that out? I
love the opportunity and would like to work here
if I can get that amount. What do you think?”
INTERVIEW QUESTION’S
 Tell me about Yourself ?Which movie have you
watched recently?
 How you prefer working, as a team or an
individual ?
 Why do you want to leave your last job?
 What’s the aim of your life?
 What’s your skill-level ?
 Why did you not choose a field job?
 What was your profile in the last organization?
 Why do you want to join this company?
THANK YOU

Mastering Interview Techniques & Skills.pptx

  • 1.
  • 2.
    WHAT IS AJOB INTERVIEW? • 10-20 minute (approx.) sales pitch of “You, Inc” • Determining fit within the organization • Your chance to determine if you want to work at the organization/ with these people/ in this function or profile
  • 3.
    TYPE S • Individual interviews •Group interviews/ On Campus Placement Drives • Phone interviews • Videoconference interviews • Panel Interviews
  • 4.
    THE HANDSHAKE  Keepyour right hand free  Meet the other person’s hand “web to web”  Keep hand in a vertical position  Shake from the elbow, not the wrist  Two to three smooth pumps
  • 5.
    PURPOSE OF THEINTERVIEW The Candidate  Clarify responsibilities of the position  Determine if you can/will do the job  Determine “fit” The Interviewer  Evaluate candidate based on qualifications and employer needs  Determine “fit”
  • 6.
    INTERVIEW SKILLS -----3P’S Preparation Presentation Perseverance
  • 7.
    INTERVIEW SKILLS ----3 R’S Rehearse Relax Research
  • 8.
    KNOW THE EMPLOYER Product or Service  Sales/Assets  Competition  History  Field Offices  Industry Trends  Chain of Command  Size of Organisation  Orthodox/ Creative Approach towards business
  • 9.
    KNOW YOURSELF  Whydo you want to work for the firm?  What can you do for the company?  Your accomplishments/experience  Your strengths/weaknesses  Your initiative, goals and attitudes  Your responses should be unique and specific
  • 10.
    WHAT TO BRINGTO THE INTERVIEW  Portfolio  Copies of your resume  List of Professional References  College documents  Two quality pens  Notepad  Comb or brush  Deodorant/ Perfume  Breath mints
  • 11.
    DRESS FOR SUCCESS WomenMen  Blazer/jacket with knee- length skirt and tailored blouse  Keep accessories and makeup simple  Pantsuits are more acceptable now  Formal Indian attire-all good as well.  Two-piece suit  Solid colors vs. prints or patterns  Tie pattern should be simple  Wear polished shoes with dark socks long enough so no skin shows when you are seated
  • 12.
    EIGHT TIPS  Arriveon time  Introduce yourself in a courteous manner  Read company literature while you wait  Use body language to show interest  Listen  Smile, nod, give nonverbal feedback  Ask about the next step in the process  Thank the interviewer
  • 13.
    TYPICAL STRUCTURE OFAN INTERVIEW  Exchange of pleasantries  “ Tell me about yourself!”  Discussion of your background and how it relates to the position  Your opportunity to ask questions  Conclusion
  • 14.
    FIVE TOUGH INTERVIEW QUESTIONS The tell-all question: “Tell me about yourself.”  The surprise question: “What’s your passion?”  Strengths and weaknesses questions  Questions about the future: “What are your long- term goals?”  Scenario questions: “What if…?”
  • 15.
    QUESTIONS TO ASKIN AN INTERVIEW  What will my duties entail?  Where does this job fit into the organizational structure of the company? (to get an idea regarding the career enhancement)  Who would I report to? (to understand the hierarchical structure of the company and how rigidly it is adhered to)
  • 16.
    MORE QUESTIONS TOASK  What is the size of the department I would be working in? What is its structure? How is it organized?  Does the company offer any training opportunities?  What do you feel would be the greatest challenge for me?  What is the selection process/timeline from here?
  • 17.
    PRACTICE, PRACTICE, PRACTICE! Mock interview  Internet Ten Interview Questions http://www.careercity.com/content/interview/during/tenquest.asp Virtual Interview http://pound.thepavement.com/career/tvirtual.html
  • 18.
  • 19.
    TOPICS FOR DISCUSSION Understanding The Process  The Interview  The Offer  The Negotiation Process
  • 20.
    UNDERSTANDING THE PROCESS What It Is Not ----Saying “I want more money”  What It Is ----Meeting and discussing a subject ----Mutual agreement of issues
  • 21.
    UNDERSTANDING THE PROCESS When does negotiation begin -----Telling about yourself -----With the initial interview Don’t reveal your salary requirements too early in the negotiation process.
  • 22.
    UNDERSTANDING THE PROCESS Self Evaluation ---- Answer these questions: 1. What is the Salary range? 2. What is the lowest salary that I will consider? 3. What makes me worth a higher salary?
  • 23.
    UNDERSTANDING THE PROCESS Some Employer Objections To Your Request For More Money: ----You don’t have enough experience ---- Other employees aren’t making more ---- The budget won’t permit ----- That’s what we are paying new hires
  • 24.
    UNDERSTANDING THE PROCESS Your Positive Response To An Objection To Pay You More In response to the “other employees aren’t making more” statement, you might give a response such as: “ I see. (short pause) What is the range for this position? What would it take to get to that higher level within that range?” Remember, you are asking questions not delivering an ultimatum.
  • 25.
    THE INTERVIEW Some IdeasTo Help You During The Interview Process As It Pertains To The Salary Issue  Good listening skills  Try not to be the first to mention money  If asked what salary you are looking for, say you have a range but that it really will depend on the total package  If pushed, have a range in mind  If asked what your current pay is, tell the truth
  • 26.
    THE OFFER  Giveanswer in 24 hours unless you are considering other options. Or ask for a window of time.  Ask about other important fringe benefits before accepting the job  Avoid telephone negotiations
  • 27.
    THE NEGOTIATION PROCESS Some Examples Of How A Salary Discussion Might Go : Company: “We would like to offer you a salary of $55,000/year.” You: Alternative answer #1: “I’m delighted that you have chosen me for this position. However I need some time to think this through, so please give me a day’s time to get back to you with my decision.
  • 28.
    THE NEGOTIATION PROCESS Alternative answer #2: “I like the opportunity, and I know that I could contribute, but I have several other opportunities that are in the $60,000 range. Is there a way we could work this out?”  Alternative answer #3: “I’ve completed a very valuable education and anticipated $60,000 as a minimum. Is there a way we can work that out? I love the opportunity and would like to work here if I can get that amount. What do you think?”
  • 29.
    INTERVIEW QUESTION’S  Tellme about Yourself ?Which movie have you watched recently?  How you prefer working, as a team or an individual ?  Why do you want to leave your last job?  What’s the aim of your life?  What’s your skill-level ?  Why did you not choose a field job?  What was your profile in the last organization?  Why do you want to join this company?
  • 30.