2- POS - systems

POS - SYSTEMS
Food & Beverage / Retail Business
management Systems
04-Oct-15Prepared By Mohamed Helal
1

WHY USE A POS SYSTEM TO
MANAGE MY STORE?
 One of the focal points of any retail or hospitality business is the cash
register.
 The ability to process transactions and tender cash are essential to the
efficient operation of the enterprise.
 If you have a lot of cash transactions, replacing the cash registers with a
Point-Of-Sale (POS) system save you money.
 A POS system is computer software and hardware networked together to
track sales and inventory as they occur.
 POS systems will solve a multitude of problems in your business.
 Since implementation of a POS system is requires a large investment in
time and money, the selection of software and hardware requires careful
research into the features available and associated costs.
2

MANAGE MY STORE?
 Generally, if the business has annual sales of 500k or more, Owner can
achieve considerable savings and benefits from a POS system.
 From a ROI Return-On-Investment perspective, it should pay for itself in
between 1 and 2 years.
 For the new business, a POS system is a smart investment.
 The savings in labor hours and increase in efficiency makes balancing
staffing easier, and the POS system automates many time-intensive
tasks.
 Most POS software helps you stay aware of how your business is
performing.
3

MANAGE MY STORE?
 Many owners and managers find that the reports generated from the POS system is
valuable in the day-to-day and long term management of the business.
 From revenue and profit reports, ordering reports and product sales reports, the
POS system offers a perspective of the total business that is difficult to grasp in
other ways.
 Here are some of the advantages of using a POS system to track and manage your
business:
 Reduce Shrinkage - since inventory quantities are tracked in real time, understanding
shrinkage becomes easier. Every modern POS system includes receiving and inventory
functions. Proper use of these functions helps pinpoint the causes of inventory loss,
reduces "out of stock" conditions and makes overall business management easier.
 Manage Specials - POS systems automate the process of tracking current and marked
down pricing. Discounts, coupons and promotions are often critical to attracting and
retaining business. POS systems excel at managing and reconciling short-term discounting
automatically.
4

WHAT FEATURES MATTER MOST?
 Inventory tracking
 For many users, the most important part of a POS system is the
inventory tracking Systems. It can show what is in stock and help
facilitate sales. Other POS systems have the capability to work with a
web-based e-commerce site to stay up-to-date.
 Recent reconciliation : Some systems allow end-of-day reconciliation,
where a user inputs all online sales at day’s end. Others automatically
the system of sales as they occur, debiting inventory immediately.
 Add ecommerce: One of the major challenges of e-commerce lies in
ensuring inventory. Enjoy a quick and easy, pick-and-pull system.
5

 Data collection
 Access to more and better data can be a big selling point for a POS system.
Some systems can track customer zip codes, show the busiest times of day,
or track sales trends.
 Customer care: Tried and true marketing starts with things like mailings. Break
sales down by zip code, as long as customers provide the information.
 Streamline scheduling: Check to see when the most customers checkout, thus
determining the best times to schedule more employees.
 Track the trends: See what items are popular and what items are sitting on
shelves, all in a glance. This makes re-orders faster and easier.
6

 Report generation
 Collecting data is great, but if it doesn’t come in a usable format it’s
unhelpful. Good report features can make all the difference.
 At the end of the month, quarter or whenever the business is required
to file, have the POS system show the total sales for the time period. No
manual entry into a spreadsheet or totaling up receipts.
 Catch the cash flow: See total sales, daily, weekly, monthly or annually, to
do easy apples-to-apples comparisons.
 Select a sale: Not sure if a promotion is doing its job? Run a report and see
how the clearance items stack up in store.
7

 User friendliness
 The best POS systems are fairly self-explanatory for the user, but business
owners may need to work on the administrative side. It’s easier to change
programming, add new items, and train new users on some systems than it
is on others.
 Available programming: Add in a sale price or change the pre-programmed
sales tax using administrative access.
 In inventory: Add new items using SKUs stock keeping unit, pictures or other
individual identifiers, depending on the system.
 Train tomorrow: Training may take as little as a few hours to start ringing,
though it may take a few weeks for new users to understand all the ins and
outs.
8

 Customization
 There is no such thing as a one-size-fits-all POS system. Be sure to ask about the
different options for customization, like whether your business needs appointment
booking, or whether the system has the ability to add extras, like gratuities or
shipping charges.
 Add appointments: For businesses like hair salons, spas and other service industries,
appointment setting is a must. Be sure to ask about customization for calendar
management.
 Totaling with tips: Although this is something arranged through a chosen credit card
processor, their equipment can work with the POS system. Some come already integrated
and some are totally separate.
 Ship to site: Sometimes things are not in stock, but don’t lose out on a sale. Many POS
systems can add a standardized shipping charge or even search for the exact cost.
9

 Mobility
 A traditional system needs a constant setup that never changes, but there are now
options for mobile use. Businesses that spend a lot of time in travel, offer checkout
throughout the store or use frequent digital displays may want more mobile POS
options.
 Selling on the go: At expos, conventions, street fairs and other short-term functions,
having a mobile POS system can mean the difference between turning a profit and closing
up shop.
 Say goodbye to lines: Why make customers wait in long lines when they can check out
anywhere? Mobile POS solutions allow salespeople to bring the register with them.
 Carte blanche with the catalog: Instead of using manned checkout lines, some retailers
have started using tablet-based POS systems to offer checkout at various points through a
store. These stations can include the entire catalog, allowing shoppers to see everything,
not just what is on the shelves.
10

WHAT ARE THE DIFFERENT TYPES
OF POS SYSTEMS?
 Cash register
 For some retailers, a simple cash register with a few extra functions is
they need for a POS. It is a one-time expense and can do the job for
years to come.
11

OF POS SYSTEMS?
 Desktop
 Possibly the most common type of POS, these work with a computer
terminal in a single location or through a network of computers. They
consist of some basic equipment including the terminal, screen,
scanner, cash drawer and receipt printer. The credit card machine
or might not be integrated.
12

OF POS SYSTEMS?
 Cloud-based
 Cloud-based POS systems are a software package along with a credit
card machine. Providers may offer anything from a complete POS
to just a plug and play add-on for a smart phone.
13

OF POS SYSTEMS?
 Custom-built
 Not every business fits neatly into a recognized niche, but
customization is always an option. Some businesses need scales
incorporated into their systems (grocery stores), while others need to
calculate specific taxes on items like alcohol.
14

WHO'S IT FOR?
 Retail stores
 Most retailers use a POS system to track sales and minimize errors
when ringing up customers. These can be as simple as a basic register
or as complex as the systems used in nationwide big box retailers. In
environment where a cashier might wait on hundreds of customers
day, a POS is an essential element to success.
15

WHO'S IT FOR?
 Grocery, Hypermarket, Departmental Stores
 Different businesses, under the same roof
 Each business has its unique sets of requirement and needs a different
treatment.
 Apparel
 Electronics
 Groceries
 Household items
 and everything in between.
16

WHO'S IT FOR?
 Restaurants
 Managing reservations, ensuring correct charges and splitting checks
are all made much easier through a restaurant-specific POS system.
Ideal for
 Quick.
 walk-upon service.
 fine dining.
 and everything in between.
17

WHO'S IT FOR?
 Lifestyle, Fashion, Boutiques
 As a solution for the fast growing Lifestyle and Fashion retail trade.
 It gives you complete automation of in-store activities and insightful
reports for decision-making. Loaded with features like purchasing
inventory, CRM, price mark ups & mark downs, finance & accounts.
 Session management, auto reconciliation, generation of sales order for
customized orders/wholesale can be handled fluidly for Baby & toys shop,
Stationery, Home Decor, Furniture & Furnishing, Eye-care & Optical
showrooms, Fancy & fashion jewelry stores, Luggage and bags, Music, CD,
DVD Movie stores.
18

WHO'S IT FOR?
 Specialized Shops
 Wines & Spirits, Books & Distribution, Sports equipment store, Hardware
Sanitary.
 helps the retailer to categorize & classify inventory properly for timely
renewal of stock & sales, ends malpractice & theft and thereby enhance
customer satisfaction.
 Streamline purchase, inventory & sales flow, update immediate price
changes in your specialized retail store. The well-integrated accounting &
audit module keeps your accounting in control & lets you take strategic
decisions with the help of reports helps you improve indoor & out door
Sales.
19

WHO'S IT FOR?
 Salon & spa
 Salons and spas offering a range of services need a quick and easy
to keep track of pricing. Looking up the cost of a hair color for long
versus short hair should only take a second, and with a POS system it
does. A salon that sets appointments, offers in-home services and
the take with stylists needs an accurate way to track customers and
commissions.
20

WHO'S IT FOR?
 Health services
 A doctor’s office can track patient appointments, insurance of
settlement and amount due by the patient. This can help reduce the
cost of debt collection from a missed co-pay. It can also help reduce
the number of missed appointments by generating a list of patients
scheduled to help with reminders calls.
21

POS HARDWARE PERIPHERALS
 Barcode Scanner
 Barcode Printer
 Integrated POS Machine
 POS Printers
 Pole/Customer Displays
 Weighing Scale
 Magnetic/Smart/RFID Card Readers
 Cash Drawer
 Barcode Weighing Scale
22

POS PRINTERS
Slip Printer Receipt Printer
Impact Thermal Impact
USB Serial Parallel Net Serial Parallel
4KB 45bytes 512 bytes 35 bytes
Max 150mm/s 2.1 LPS
Roll Paper Dimensions 80(W) x 69(L) to 182 (W) x
257 (L)mm
Thickness 0.09 to 0.35mm
23Back

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