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Module 2
EFFECTIVE MARKETING TOOLS
FOR SOCIAL ENTERPRISES
REDEA Public Institution for the Development of the
Međimurje County - CROATIA
2018
Project co-funded by the European
Union funds (ERDF and IPA)
Marketing – Why is it important?
Stopping advertising to save
money is like stopping your
watch to save time.
- Henry Ford
Project co-funded by the European
Union funds (ERDF and IPA)
MARKETING definition
Project co-funded by the European
Union funds (ERDF and IPA)
Customers:
- Want stuff
- Want to trust
suppliers
Companies:
- Want profit
- Want repeated
business
The marketing triangle
Project co-funded by the European
Union funds (ERDF and IPA)
The marketing triangle
Project co-funded by the European
Union funds (ERDF and IPA)
Customers
EnterpriseCompetitors
… so marketing is
Project co-funded by the European
Union funds (ERDF and IPA)
 collecting information: market research
 identifying the target group or groups - segmentation
 satisfying customers’ needs: positioning, marketing mix (4P)
 generating profit: financial planning
PESTEL analysis
Project co-funded by the European
Union funds (ERDF and IPA)
Understanding the external environment that may impact business
Boston Consulting Group matrix
Project co-funded by the European
Union funds (ERDF and IPA)
Determining strengths of business units and choosing course of action
Consumer decision making process
Project co-funded by the European
Union funds (ERDF and IPA)
Customers determine what products and services best fit their needs
Thank you for your attention!
Project co-funded by the European
Union funds (ERDF and IPA)

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Introduction to marketing

  • 1. Module 2 EFFECTIVE MARKETING TOOLS FOR SOCIAL ENTERPRISES REDEA Public Institution for the Development of the Međimurje County - CROATIA 2018 Project co-funded by the European Union funds (ERDF and IPA)
  • 2. Marketing – Why is it important? Stopping advertising to save money is like stopping your watch to save time. - Henry Ford Project co-funded by the European Union funds (ERDF and IPA)
  • 3. MARKETING definition Project co-funded by the European Union funds (ERDF and IPA) Customers: - Want stuff - Want to trust suppliers Companies: - Want profit - Want repeated business
  • 4. The marketing triangle Project co-funded by the European Union funds (ERDF and IPA)
  • 5. The marketing triangle Project co-funded by the European Union funds (ERDF and IPA) Customers EnterpriseCompetitors
  • 6. … so marketing is Project co-funded by the European Union funds (ERDF and IPA)  collecting information: market research  identifying the target group or groups - segmentation  satisfying customers’ needs: positioning, marketing mix (4P)  generating profit: financial planning
  • 7. PESTEL analysis Project co-funded by the European Union funds (ERDF and IPA) Understanding the external environment that may impact business
  • 8. Boston Consulting Group matrix Project co-funded by the European Union funds (ERDF and IPA) Determining strengths of business units and choosing course of action
  • 9. Consumer decision making process Project co-funded by the European Union funds (ERDF and IPA) Customers determine what products and services best fit their needs
  • 10. Thank you for your attention! Project co-funded by the European Union funds (ERDF and IPA)