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MAKING THE BEST MARKETING 
CAMPAIGNS EVEN BETTER
TARGETING BOOK BUYERS WITH NIELSEN'S BOOKS & CONSUMERS SURVEY
Jo Henry
Nielsen Book Research
Booksellers Marketing Conference 2014
AGENDA
DATA SOURCE
WHAT IS A MARKETING HEALTH CHECK?
CHECKING ADULT FICTION BUYERS
CHECKING YA FICTION BUYERS
CHECKING ADULT NON‐FICTION BUYERS
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
3
• Survey of 3,000 book buyers per month, selected from a 
nationally representative sample by age, gender, location
• Online questionnaire of c.50 questions
• Representing c.90,000 book purchases per year and 36,000 
buyers
• Comprehensive database with details of book buyers – and 
the books that they buy
NIELSEN’S BOOKS & CONSUMERS US SURVEY
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
4
METHODOLOGY
Book consumersBook consumers
What?What?
Where?Where?
When?When?
DemographicsDemographics
Media usageMedia usage
Leisure habitsLeisure habits
Why?Why?
Who for?Who for?
Book spendBook spend
Publisher, format, genre, 
author, price, discounting
Channel, retailer
Month, quarter, YTD
Discovery, influences, use
Sex & age, relationship, 
occasion
Books bought
AttitudesAttitudes
Sex, age, region, socio‐economic, family 
Papers, magazines, radio, devices, social media
Online, offline, cultural, commuting
Reasons for reading; value of reading
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
5
SO….
WHAT IS A MARKETING HEALTH CHECK?
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
6
May 28, 2012
“MARKETERS ARE GETTING WORSE AT 
DIRECTING THEIR BUDGETS WISELY”
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
7
AND WHAT ARE WE GOING TO CHECK?
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
8
GILLIAN FLYNN (ADULT FICTION)
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
9
THE TYPICAL GONE GIRL BUYER IS….
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
10
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
11
SO…
HOW DO YOU REACH WELL EDUCATED, ABC1 
WOMEN IN THEIR 20S AND 30S, LIVING IN LONDON
AND THE SOUTH EAST IN FULL TIME 
EMPLOYMENT?
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
12
THE BOOKS THEY BUY ARE FROM…..
BUT  NOT…
AND
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
13
OVER HALF HAVE…
AND NEARLY 3 IN 4 HAVE
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
14
THEY READ…..
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
15
THEY GO TO….
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
16
BUT….
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
17
1 Read author/series/book before 
2 Physical shop 
3 Friend/relative/colleague/request
4 Bookseller website/email
5 Author website/interview/event 
6 Bestseller list 
7 Place of study/work 
8 Film/TV/radio adaptation
9 Reading group 
THEY LIKE PERSONAL METHODS OF DISCOVERY…
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
18
1 Read author/series/book before 
2 Physical shop x
3 Friend/relative/colleague/request
4 Bookseller website/email
5 Author website/interview/event x
6 Bestseller list 
7 Place of study/work 
8 Film/TV/radio adaptation
9 Reading group 
THEY LIKE PERSONAL METHODS OF DISCOVERY…
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
19
1 Read author/series/book before 
2 Physical shop x
3 Friend/relative/colleague/request
4 Bookseller website/email
5 Author website/interview/event x
6 Bestseller list 
7 Place of study/work 
8 Film/TV/radio adaptation
9 Reading group 
THEY LIKE PERSONAL METHODS OF DISCOVERY…
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
20
JOHN GREEN (YA/CROSS OVER FICTION)
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
21
THE TYPICAL JOHN GREEN CONSUMER IS…..
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
22
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
23
SO….
HOW DO YOU REACH YOUNG UNMARRIED 
WOMEN, LIVING IN THE SUBURBS, WHO DON’T 
BUY MUCH FICTION?
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
24
THE BOOKS THEY BUY ARE FROM…..
AND PARTICULARLY
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
25
THEY BUY…..
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
26
AND OWN….
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
27
THEY ARE VERY WELL CONNECTED…
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
28
THEY READ…..
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
29
BUT NOT…..
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
30
OR INDEED
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
31
1 Read author/series/book before
2 Physical shop
3 Friend/relative/colleague/request
4 Place of study/work
5 Author website/interview/event
6 Bookseller website/email
7 Film/TV/radio adaptation
8 Bestseller list 
9 Social network site
THEY DISCOVER THEIR BOOKS….
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
32
1 Read author/series/book before ×
2 Physical shop
3 Friend/relative/colleague/request 
4 Place of study/work
5 Author website/interview/event
6 Bookseller website/email ×
7 Film/TV/radio adaptation
8 Bestseller list 
9 Social network site
THEY DISCOVER THEIR BOOKS….
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
33
1 Read author/series/book before ×
2 Physical shop
3 Friend/relative/colleague/request 
4 Place of study/work 
5 Author website/interview/event
6 Bookseller website/email ×
7 Film/TV/radio adaptation 
8 Bestseller list 
9 Social network site 
THEY DISCOVER THEIR BOOKS….
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
34
THE FAST DIET (ADULT NON‐FICTION)
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
35
THE TYPICAL FAST DIETER IS….
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
36
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
37
SO…
HOW DO YOU REACH UPMARKET OLDER WOMEN
LIVING IN THE COUNTRY WHO ARE LIGHT BUYERS 
OF NON‐FICTION?
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
38
THE BOOKS THEY BUY ARE FROM…..
BUT NOT
AND THEY OVER‐INDEX 
ON…
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
39
THEY BUY…..
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
40
THEY ARE VERY LIKELY TO OWN…
47% (vs 33% on average)
AND (SADLY!)
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
41
THEY ARE NOT SOCIAL MEDIA USERS….
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
42
BUT THEY ARE AVID READERS OF…..
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
43
THOUGH NOT…..
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
44
THEY ARE LIKELY TO….
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
45
1 Read author/series/book before
2 Bookseller website/email
3 Physical shop
4 Friend/relative/colleague/request
5 Author website/interview/event
6 Bestseller list 
7 Film/TV/radio adaptation
8 Printed newspaper
THEY USE A MIXTURE OF DISCOVERY MECHANISMS…
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
46
1 Read author/series/book before 
2 Bookseller website/email 
3 Physical shop
4 Friend/relative/colleague/request
5 Author website/interview/event x
6 Bestseller list x
7 Film/TV/radio adaptation x
8 Printed newspaper
THEY USE A MIXTURE OF DISCOVERY MECHANISMS…
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
47
1 Read author/series/book before 
2 Bookseller website/email 
3 Physical shop
4 Friend/relative/colleague/request
5 Author website/interview/event x
6 Bestseller list x
7 Film/TV/radio adaptation x
8 Printed newspaper 
THEY USE A MIXTURE OF DISCOVERY MECHANISMS…
Copyright ©2013 The Nielsen Company. Confidential and proprietary.
48
SO….
LEARN HOW TO HIT THE BULL’S EYE
THANK YOU!
FOR MORE INFORMATION CONTACT 
JO.HENRY@NIELSEN.COM
HAZEL.KENYON@NIELSEN.COM

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Making the Best Marketing Campaigns Even Better- UK- 2014