Marketers view on promotional
products
Research Insights
In summary
• It’s not just the traditional promotion product types being purchased – over two thirds
are purchasing electronic goods
• Over 70% of the marketers we spoke to are using promotional products as a brand
awareness tool
• In the eyes of marketers, a quality promotional product that is memorable is the key to
success
• Over 10% of the marketers we spoke to are spending in excess of £50,000 per annum on
promotional products
• The internet is often the first point of call when sourcing a supplier
• Price is important when choosing a supplier, but the quality of the service is more so
• Marketers state compliance is important, however there is little understanding about
what compliance is
• Creativity is a key challenge faced by marketers when buying promotional goods
• The best gifts are considered useful in everyday life… or edible!
What products are you purchasing?
91%
66%
66%
61%
62%
10%
It’s not just the traditional promotion product types being purchased – over two thirds are
purchasing electronic goods
What are the reasons for the products?
Brand awareness giveaways 74%
Over 70% of the marketers we spoke to are
using promotional products as a brand
awareness tool
Exhibitions, seminars or conferences
59%
Direct mail campaign 19%
Incentive programme 15%
Recognition programme 9%
What creates a successful product?
Quality - 81%
Memorable - 71%
Relevance - 69%
Usefulness - 65%
Long desk life - 31%
In the eyes of marketers, a quality promotional product that is memorable is the key to success
What do you spend?
Annual spend
<£500 - 5%
£501-£2,000 = 22%
£2,001-£5,000 = 21%
£5,001-£10,000 = 19%
£10,001-£50,000 = 17%
£50,001 - £100,000 = 10%
£100,000+ = 4%
Average spend per unit
<£1.00 = 20%
£1.01 - £2.50 = 38%
£2.51-£5.00 = 29%
£5.01-£10.00 = 11%
£10.01-£50.00 = 2%
Over 10% of the marketers we spoke to
are spending in excess of £50,000 per
annum on promotional products
Most typically spend
£1.01-£5.00 per unit
What would encourage you to buy more?
Marketers would spend more on promotional products if they had the budget available; highlighting
the value they see in them
How do you source a supplier?
Previous experience and
recommendation are influencers
when sourcing a supplier
The internet is often the first point of call when sourcing a supplier
Less than a third will refer to a
catalogue
What’s important when choosing a supplier?
Not at all important Very important
Price is important when choosing a supplier, but the quality of the service is more so
Marketers rate
‘knowing a company
only sells compliant
goods’ as 8/10
in terms of importance
What is compliance?
COMPLIANCE
Industry accreditation/certification
26%
Safe to use
23%
Fit for purpose/robust
13%
Good quality materials
11%
Meets legal requirement/regulations
5%
Marketers state
compliance is important,
however there is little
understanding about what
compliance is
What are the key challenges when buying?
Creativity is a key challenge faced by marketers when buying promotional goods
The best promotional gifts received
“Minion USB stick.”
“USB stick bracelet - unique
when received.”
“Travel adapter. Versatile and
opportunity for great branding.”
“Inflatable dinosaur.”
“Desktop fan in the summer! Perfect.”
“Thermos mug.”
“Promotional marshmallows printed with our
products - personal touch to you.”
“Chocolate. Can't go wrong with it.”
“A retractable phone charger, because it’s useful.”
“Something really creative was a phone stand. Was
different and not like a typical one you get.”
“Video presentation – innovative.”
The best gifts are considered useful in everyday life… or edible!
“USB stick and mug. Usability and branding on-desk
from a business point of view.”

Marketers View - bpma 2015 research

  • 1.
    Marketers view onpromotional products Research Insights
  • 2.
    In summary • It’snot just the traditional promotion product types being purchased – over two thirds are purchasing electronic goods • Over 70% of the marketers we spoke to are using promotional products as a brand awareness tool • In the eyes of marketers, a quality promotional product that is memorable is the key to success • Over 10% of the marketers we spoke to are spending in excess of £50,000 per annum on promotional products • The internet is often the first point of call when sourcing a supplier • Price is important when choosing a supplier, but the quality of the service is more so • Marketers state compliance is important, however there is little understanding about what compliance is • Creativity is a key challenge faced by marketers when buying promotional goods • The best gifts are considered useful in everyday life… or edible!
  • 3.
    What products areyou purchasing? 91% 66% 66% 61% 62% 10% It’s not just the traditional promotion product types being purchased – over two thirds are purchasing electronic goods
  • 4.
    What are thereasons for the products? Brand awareness giveaways 74% Over 70% of the marketers we spoke to are using promotional products as a brand awareness tool Exhibitions, seminars or conferences 59% Direct mail campaign 19% Incentive programme 15% Recognition programme 9%
  • 5.
    What creates asuccessful product? Quality - 81% Memorable - 71% Relevance - 69% Usefulness - 65% Long desk life - 31% In the eyes of marketers, a quality promotional product that is memorable is the key to success
  • 6.
    What do youspend? Annual spend <£500 - 5% £501-£2,000 = 22% £2,001-£5,000 = 21% £5,001-£10,000 = 19% £10,001-£50,000 = 17% £50,001 - £100,000 = 10% £100,000+ = 4% Average spend per unit <£1.00 = 20% £1.01 - £2.50 = 38% £2.51-£5.00 = 29% £5.01-£10.00 = 11% £10.01-£50.00 = 2% Over 10% of the marketers we spoke to are spending in excess of £50,000 per annum on promotional products Most typically spend £1.01-£5.00 per unit
  • 7.
    What would encourageyou to buy more? Marketers would spend more on promotional products if they had the budget available; highlighting the value they see in them
  • 8.
    How do yousource a supplier? Previous experience and recommendation are influencers when sourcing a supplier The internet is often the first point of call when sourcing a supplier Less than a third will refer to a catalogue
  • 9.
    What’s important whenchoosing a supplier? Not at all important Very important Price is important when choosing a supplier, but the quality of the service is more so Marketers rate ‘knowing a company only sells compliant goods’ as 8/10 in terms of importance
  • 10.
    What is compliance? COMPLIANCE Industryaccreditation/certification 26% Safe to use 23% Fit for purpose/robust 13% Good quality materials 11% Meets legal requirement/regulations 5% Marketers state compliance is important, however there is little understanding about what compliance is
  • 11.
    What are thekey challenges when buying? Creativity is a key challenge faced by marketers when buying promotional goods
  • 12.
    The best promotionalgifts received “Minion USB stick.” “USB stick bracelet - unique when received.” “Travel adapter. Versatile and opportunity for great branding.” “Inflatable dinosaur.” “Desktop fan in the summer! Perfect.” “Thermos mug.” “Promotional marshmallows printed with our products - personal touch to you.” “Chocolate. Can't go wrong with it.” “A retractable phone charger, because it’s useful.” “Something really creative was a phone stand. Was different and not like a typical one you get.” “Video presentation – innovative.” The best gifts are considered useful in everyday life… or edible! “USB stick and mug. Usability and branding on-desk from a business point of view.”

Editor's Notes

  • #3 Some of the feedback we received included – pens breaking, poorly printed branded goods, goods not matching the spec and not fit for purpose – one example being coasters that melted under a cup of tea! 82% of customers who spend over £5k have been unhappy with the merchandise, compared to 57% of those who have spent below £2k
  • #4 Some of the feedback we received included – pens breaking, poorly printed branded goods, goods not matching the spec and not fit for purpose – one example being coasters that melted under a cup of tea! 82% of customers who spend over £5k have been unhappy with the merchandise, compared to 57% of those who have spent below £2k
  • #5 Some of the feedback we received included – pens breaking, poorly printed branded goods, goods not matching the spec and not fit for purpose – one example being coasters that melted under a cup of tea! 82% of customers who spend over £5k have been unhappy with the merchandise, compared to 57% of those who have spent below £2k
  • #6 Some of the feedback we received included – pens breaking, poorly printed branded goods, goods not matching the spec and not fit for purpose – one example being coasters that melted under a cup of tea! 82% of customers who spend over £5k have been unhappy with the merchandise, compared to 57% of those who have spent below £2k
  • #7 Some of the feedback we received included – pens breaking, poorly printed branded goods, goods not matching the spec and not fit for purpose – one example being coasters that melted under a cup of tea! 82% of customers who spend over £5k have been unhappy with the merchandise, compared to 57% of those who have spent below £2k
  • #8 Some of the feedback we received included – pens breaking, poorly printed branded goods, goods not matching the spec and not fit for purpose – one example being coasters that melted under a cup of tea! 82% of customers who spend over £5k have been unhappy with the merchandise, compared to 57% of those who have spent below £2k
  • #9 Some of the feedback we received included – pens breaking, poorly printed branded goods, goods not matching the spec and not fit for purpose – one example being coasters that melted under a cup of tea! 82% of customers who spend over £5k have been unhappy with the merchandise, compared to 57% of those who have spent below £2k
  • #10 Some of the feedback we received included – pens breaking, poorly printed branded goods, goods not matching the spec and not fit for purpose – one example being coasters that melted under a cup of tea! 82% of customers who spend over £5k have been unhappy with the merchandise, compared to 57% of those who have spent below £2k
  • #11 Some of the feedback we received included – pens breaking, poorly printed branded goods, goods not matching the spec and not fit for purpose – one example being coasters that melted under a cup of tea! 82% of customers who spend over £5k have been unhappy with the merchandise, compared to 57% of those who have spent below £2k
  • #12 Some of the feedback we received included – pens breaking, poorly printed branded goods, goods not matching the spec and not fit for purpose – one example being coasters that melted under a cup of tea! 82% of customers who spend over £5k have been unhappy with the merchandise, compared to 57% of those who have spent below £2k
  • #13 Some of the feedback we received included – pens breaking, poorly printed branded goods, goods not matching the spec and not fit for purpose – one example being coasters that melted under a cup of tea! 82% of customers who spend over £5k have been unhappy with the merchandise, compared to 57% of those who have spent below £2k