2. What is Knowledge?
Facts, information, and skills acquired through experience or education;
What is Knowledge Management?
Knowledge Management (KM) means achieving organizational objectives
by making the best use of knowledge. Or we can say it is about getting the
right knowledge to the right person at right time.
Knowledge is the perception of the agreement or disagreement of two ideas—John Locke
(1689) BOOK IV. Of Knowledge and Probability. An Essay: Concerning Human Understanding.
3. Types Of Knowledge
Tacit Knowledge: Tacit knowledge is kind of
knowledge that is difficult to transfer to another
person by means of writing it down. The term first
used by Michael Polanyi.
Explicit Knowledge: Codified knowledge that
can be transmitted in formal, systematic language.
“We can know more than we can tell”- by Michael Polanyi (1958)
5. Knowledge Management tools
Brainstorming
It is a simple way of helping a group of people to generate
new and unusual ideas.
Storytelling :
Storytelling has been used as a powerful way to share and
transfer knowledge, especially experiential and tacit knowledge.
Community of Practice:
Community of Practice (CoP) is a term that describes a group of people
who Share a craft, and/or a profession. (Jean Lave and Etienne Wenger)
Social Networks:
Social network helps in:
1. Finding people;
2. Aggregating people into groups, or subgroups,
3. Sharing content
4. Advertisement/ Announcement etc.
6. Knowledge Management tools
Blogs: Blog is a 'journal style' website that contains a list of entries, usually
in reverse chronological order.
Wiki: A Web site developed collaboratively by a community of
users, allowing any user to add and edit content. Inventor of wiki is
Ward Cunninghum
Forum: A meeting or medium where ideas and views on a particular issue
can be exchanged.
Knowledge Café: A Knowledge Café is a type of informal business
meeting or workshops which aims to get collective knowledge, sharing
ideas, insights etc. Developed by Elizabeth Lank.
