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Is Clinical Documentation Improvement the Answer?   MAPAM /MAHIMA  Joint Meeting Thursday, November 19, 2009 Thomas D. Sills, M.D. Lori Beaudry, CCS-P Clinical Financial Resource
What are the Issues? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Outpatient ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Professional Services ,[object Object],[object Object],[object Object],[object Object]
Audits ,[object Object],[object Object],[object Object],[object Object]
[object Object]
All Billing Depends on Documentation ,[object Object],[object Object],[object Object]
Quality Measurement ,[object Object],[object Object],[object Object]
Inpatient CDI
[object Object],[object Object],[object Object]
[object Object]
Inpatient Example 1  ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
Hospitalist - Example 2 ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Radiology -  Example 3 ,[object Object]
[object Object],[object Object]
[object Object]
Causes of poor inpatient documentation ,[object Object],[object Object],[object Object],[object Object],[object Object]
Approaches to CDI ,[object Object],[object Object],[object Object],[object Object],[object Object]
Inpatient CDI ,[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational Issues ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Inpatient - Example 3 ,[object Object]
Principal dx:  Colon Cancer, 153.6 Secondary dx: a. fib, 427.31  Procedure: rt hemicolectomy, 45.73 MS-DRG 331 Major bowel  surgery w/o cc/mcc Relative weight 1.8415 Payment $11,417 ROM  1
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Inpatient - Example 4 ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Inpatient - Example 5 ,[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The pt was admitted for surgical resection of his pancreatic cancer.  The patient presented with obstructive jaundice and CAT scan showed dilated biliary and  pancreatic ducts.  Did the pt have:  1.  obstruction of the biliary duct?  2.  obstruction of the pancreatic duct?  3.  other_____________?
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object]
How to approach Inpt CDI ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Inpatient CDI ,[object Object],[object Object],[object Object]
Inpatient CDI ,[object Object]
Impact of Documentation on  E.D. Facility Coding and Billing ,[object Object],[object Object],[object Object]
Assignment of E.D. levels ,[object Object],[object Object],[object Object]
Assignment of E.D. levels ,[object Object],[object Object],[object Object],[object Object]
E.D. Procedure Coding ,[object Object],[object Object],[object Object],[object Object],[object Object]
E.D. Facility Documentation Improvement ,[object Object],[object Object],[object Object],[object Object],[object Object]
E.D.  Diagnostic Coding ,[object Object],[object Object],[object Object],[object Object]
E.D.  Diagnostic Coding
Professional Coding and Billing ,[object Object],[object Object],[object Object],[object Object]
Physician documentation example  ,[object Object],[object Object]
Physician  documentation example  ,[object Object],[object Object]
EMERGENCY DEPARTMENT E/M E/M CODE  HISTORY  EXAM  DECISION MAKING  99281  LEVEL 1  c.c.  1-3 HPI  AFFECTED AREA  STRAIGHTFORWARD  99282  LEVEL 2  c.c.  1-3 HPI  1 ROS  AFFECTED AREA+  1 OTHER  LOW COMPLEXITY  99283  LEVEL 3  c.c.  1-3 HPI  1 ROS  1-3 AREAS OR SYSTEMS  MODERATE COMPLEXITY  99284  LEVEL 4  c.c.  4+ HPI  2-9 ROS  1 PFS Hx  5-7 SYSTEMS  MODERATE COMPLEXITY  99285  LEVEL 5  c.c.  4+ HPI  10+ ROS  2-3 PFS Hx  8+ SYSTEMS  HIGH COMPLEXITY
HPI ROS Past Medical, Fam. Soc. Hx Body Areas Organ Systems 1. location 2. quality 3. severity 4. duration 5. context 6. timing 7. modifying  factors 8. signs/symp. 1.constitutional 2.eyes 3.ENT 4.cardiovascular 5.respiratory 6. GI 7. GU 8.musculoskeletal 9.derm 10.neuro 11.psych 12.heme/lymph/ immuno 1. past med hx 2. family hx 3. social hx 1. head&face 2. neck 3. chest 4. abdomen 5.genitals 6.back&spine 7. each extremity 1.constitutional 2.eyes 3.ENT 4.cardiovasc. 5.respiratory 6.GI 7.GU 8.musculo- skeletal 9.skin 10.neuro 11.psych 12.heme/lymph/ immuno
2 OUT OF 3 TYPE OF DECISION MAKING  NUMBER OF DIAGNOSES OR MANAGEMENT OPTIONS  COMPLEXITY OF DATA OF TO BE REVIEWED  RISK OF COMPLICATIONS AND/OR MORBIDITY OR MORTALITY  STRAIGHTFORWARD  MINIMAL (1)  MINIMAL (1) OR NONE  MINIMAL  (1 Minor problem) e.g. insect bite, cold  LOW COMPLEXITY  LIMITED (2)  Limited (2)  Low  (Acute uncomplicated illness or injury)  MODERATE COMPLEXITY  MULTIPLE (3) (new problem or 3+ stable problems)  MODERATE (3)  MODERATE (prescriptions, acute illness w/syst symp, mild exac. chronic illnesses, undiagnosed new problem)  HIGH COMPLEXITY  EXTENSIVE (4)  EXTENSIVE (4)  HIGH  ( severe exac. of chronic illness: threat to life or function: parenteral controlled substances
E/M TABLE OF RISK  Level of  Risk  Presenting Problem(s)  Diagnostic Procedure(s)  Ordered  Management Options Selected  Minimal  one self-limited or minor problem, e.g., cold, insect bite, tinea corporis  laboratory tests requiring:  venipuncture  chest x-rays  EKG/EEG  urinalysis  ultrasound  echocardiography  KOH prep  rest  gargles  elastic bandages  superficial dressings  Low  two or more self-limited or minor problems  one stable chronic illness, e.g., well controlled hypertension, non-insulin-dependent diabetes, cataract, BPH  acute uncomplicated illness or injury, e.g., cystitis, allergic rhinitis, simple sprain  physiologic tests not under stress, e.g., pulmonary function tests  non-cardiovascular imaging studies with contrast, e.g., barium enema  superficial needle biopsies  clinical laboratory tests requiring arterial puncture  skin biopsies  over-the-counter drugs  minor surgery with no identified risk factors  physical therapy  occupational therapy  IV fluids without additives  Moderate  one or more chronic illnesses with mild exacerbation, progression, or side effects of treatment  two or more stable chronic illnesses  undiagnosed new problem with uncertain prognosis, e.g., lump in breast  acute illness with systematic symptoms, e.g., pyelonephritis, pneumonitis, colitis  acute complicated injury, e.g., head injury with brief loss of consciousness  physiologic test under stress, e.g., cardiac stress test, fetal contraction stress test  diagnostic endoscopies with no identified risk factors  deep needle or incisional biopsy  cardiovascular imaging studies with contrast and no identified risk factors e.g., arteriogram, cardiac catheterization  obtain fluid from body cavity, e.g., lumbar puncture, thoracentesis, culdocentesis  minor surgery with identified risk factors  elective major surgery (open, percutaneous, endoscopic) with no identified risk factors  prescription drug management  therapeutic nuclear medicine  IV fluids with additives  closed treatment of fracture or dislocation without manipulation
Hospitalist Documentation Example ,[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object]
Documentation of Procedures ,[object Object],[object Object],[object Object],[object Object],[object Object]
Documentation for Pain Clinic ,[object Object],[object Object],[object Object]
Approach to CDI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object]
[object Object]

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Mapam mahima talk 11 09

  • 1. Is Clinical Documentation Improvement the Answer? MAPAM /MAHIMA Joint Meeting Thursday, November 19, 2009 Thomas D. Sills, M.D. Lori Beaudry, CCS-P Clinical Financial Resource
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  • 28. Principal dx: Colon Cancer, 153.6 Secondary dx: a. fib, 427.31 Procedure: rt hemicolectomy, 45.73 MS-DRG 331 Major bowel surgery w/o cc/mcc Relative weight 1.8415 Payment $11,417 ROM 1
  • 29.
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  • 35. The pt was admitted for surgical resection of his pancreatic cancer. The patient presented with obstructive jaundice and CAT scan showed dilated biliary and pancreatic ducts. Did the pt have: 1. obstruction of the biliary duct? 2. obstruction of the pancreatic duct? 3. other_____________?
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  • 48. E.D. Diagnostic Coding
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  • 52. EMERGENCY DEPARTMENT E/M E/M CODE HISTORY EXAM DECISION MAKING 99281 LEVEL 1 c.c. 1-3 HPI AFFECTED AREA STRAIGHTFORWARD 99282 LEVEL 2 c.c. 1-3 HPI 1 ROS AFFECTED AREA+ 1 OTHER LOW COMPLEXITY 99283 LEVEL 3 c.c. 1-3 HPI 1 ROS 1-3 AREAS OR SYSTEMS MODERATE COMPLEXITY 99284 LEVEL 4 c.c. 4+ HPI 2-9 ROS 1 PFS Hx 5-7 SYSTEMS MODERATE COMPLEXITY 99285 LEVEL 5 c.c. 4+ HPI 10+ ROS 2-3 PFS Hx 8+ SYSTEMS HIGH COMPLEXITY
  • 53. HPI ROS Past Medical, Fam. Soc. Hx Body Areas Organ Systems 1. location 2. quality 3. severity 4. duration 5. context 6. timing 7. modifying factors 8. signs/symp. 1.constitutional 2.eyes 3.ENT 4.cardiovascular 5.respiratory 6. GI 7. GU 8.musculoskeletal 9.derm 10.neuro 11.psych 12.heme/lymph/ immuno 1. past med hx 2. family hx 3. social hx 1. head&face 2. neck 3. chest 4. abdomen 5.genitals 6.back&spine 7. each extremity 1.constitutional 2.eyes 3.ENT 4.cardiovasc. 5.respiratory 6.GI 7.GU 8.musculo- skeletal 9.skin 10.neuro 11.psych 12.heme/lymph/ immuno
  • 54. 2 OUT OF 3 TYPE OF DECISION MAKING NUMBER OF DIAGNOSES OR MANAGEMENT OPTIONS COMPLEXITY OF DATA OF TO BE REVIEWED RISK OF COMPLICATIONS AND/OR MORBIDITY OR MORTALITY STRAIGHTFORWARD MINIMAL (1) MINIMAL (1) OR NONE MINIMAL (1 Minor problem) e.g. insect bite, cold LOW COMPLEXITY LIMITED (2) Limited (2) Low (Acute uncomplicated illness or injury) MODERATE COMPLEXITY MULTIPLE (3) (new problem or 3+ stable problems) MODERATE (3) MODERATE (prescriptions, acute illness w/syst symp, mild exac. chronic illnesses, undiagnosed new problem) HIGH COMPLEXITY EXTENSIVE (4) EXTENSIVE (4) HIGH ( severe exac. of chronic illness: threat to life or function: parenteral controlled substances
  • 55. E/M TABLE OF RISK Level of Risk Presenting Problem(s) Diagnostic Procedure(s) Ordered Management Options Selected Minimal one self-limited or minor problem, e.g., cold, insect bite, tinea corporis laboratory tests requiring: venipuncture chest x-rays EKG/EEG urinalysis ultrasound echocardiography KOH prep rest gargles elastic bandages superficial dressings Low two or more self-limited or minor problems one stable chronic illness, e.g., well controlled hypertension, non-insulin-dependent diabetes, cataract, BPH acute uncomplicated illness or injury, e.g., cystitis, allergic rhinitis, simple sprain physiologic tests not under stress, e.g., pulmonary function tests non-cardiovascular imaging studies with contrast, e.g., barium enema superficial needle biopsies clinical laboratory tests requiring arterial puncture skin biopsies over-the-counter drugs minor surgery with no identified risk factors physical therapy occupational therapy IV fluids without additives Moderate one or more chronic illnesses with mild exacerbation, progression, or side effects of treatment two or more stable chronic illnesses undiagnosed new problem with uncertain prognosis, e.g., lump in breast acute illness with systematic symptoms, e.g., pyelonephritis, pneumonitis, colitis acute complicated injury, e.g., head injury with brief loss of consciousness physiologic test under stress, e.g., cardiac stress test, fetal contraction stress test diagnostic endoscopies with no identified risk factors deep needle or incisional biopsy cardiovascular imaging studies with contrast and no identified risk factors e.g., arteriogram, cardiac catheterization obtain fluid from body cavity, e.g., lumbar puncture, thoracentesis, culdocentesis minor surgery with identified risk factors elective major surgery (open, percutaneous, endoscopic) with no identified risk factors prescription drug management therapeutic nuclear medicine IV fluids with additives closed treatment of fracture or dislocation without manipulation
  • 56.
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Editor's Notes

  1. Therefore; the issues are Coding, Quality Measurements, Case Management, Billing in all areas of service all depend on documentation. Obviously, CDI is key. Everyone is already doing CDI in one form or another. How do you expand your efforts? How do you do it better?
  2. Initially driven by MS DRGs and proposed CMS cuts expecting increase in CMI. Consulting firms plus home grown initiatives. Reasons are obvious
  3. Target is to have documentation that fully captures the complexity of the case both for purposes of SOI and ROM
  4. Structure: SOAP notes. Medical Semantics: urosepsis tds anecdote;hosp to hosp; specialty to specialty. Examples of mismatches.
  5. Most of your facilities already have some form of CDI. How do you do it better, how do you expand it.
  6. Example: Health Grades increases SOI and ROM w/ sec dx of psvt, but if 997.1 added, increases complication rate.
  7. Increase in R.W. in MS-DRG; no change in ROM in AP-DRGs; complication in Health Grades
  8. Doable if baseline documentation is good.; How to provide efficient CDI. Too expensive (too difficult to staff) covering all cases.
  9. Add Blue leg syndrome.
  10. Note reliance on hard coded diagnoses in cdm
  11. Plan Do Check Act (PDCA)