Mansoor KP is a qualified graduate with over 2 years of experience working for TATA Consultancy Services on their passport seva project with the Ministry of External Affairs of India. He is currently working as a Citizen Service Executive, where his responsibilities include maintaining records, coordinating housekeeping teams, reporting on process resolutions, file management, and customer service. He holds a Bachelor's degree in Commerce from Calicut University and is seeking a challenging position where he can contribute his skills and experience.

1. CURRICULAM VITAE
MANSOOR KP
KOONAMPRAMAL HOUSE
KATAMERI POST
VILLYAPPALLY VIA
KOZHIKODE,KERALA,INDIA
Mob: No: +919645256145
Email: mansoor4kp@gmail.com
Summery
A qualified graduate with 2+ years of professional experience in TATA Consultancy Services(TCS),
which is doing the customer service,accounts and administration support for passport seva project of
Ministry of external affairs(MEA) as Citizens service executive
Professional Objective
To align my skills to the needs of the firm and to render my services with dedication and sincerity.
Eventually, to obtain a challenging position where I can effectively contribute my learning’s &
enrich the work environment.
Awards
*Star performer award winner from TCS in the area of business operation(kerala state)
Work Experience
C.S(operations)executive,TCS LTD(a subsidiary of TATA group),For Passport service
project-(An Indian ministry of external affairs-TCS project).- April 2016-present
This is the largest e-governance project of government of India associates with ministry of
external affairs, which delivers all passport related services to the citizen in timely, more accessible
and reliable manner
My responsible include,
 Maintaining updated records of all approved documents and there distribution
Clearly
 Coordinating and supervising Housekeeping teams-Ensuring cleanliness in Office.
 Reporting and making history of each process resolution by meeting the service level
Agreements
 File management and control logs as required by the project
 Floor supervision, coordination and management, Back up office admin.
 Teaching the government officials (VO,GO) in use of application software if needed
 Supervising and monitoring employee performance and providing feedback
 Responsible for the service delivery at PSK(Passport service center)
 Customer service management
 Crowd Management
 Keep confidential data safe.
 Handling cash
Training
 POSH(Prevention Of Sexual Harassment),Anti-Bribery and Corruption policy,
informationsecurity@TCS, iSECURITY,FSAP(fire and safety awareness policy),IPR(intellectual
property rights)

2. Academic Profile
 Bachelor of commerce from Calicut University, Kozhikode,kerala –
60%.(2011-14)
 Higher secondary from kendriya vidyalayam, Kerala– 50.09%.(2009-2011)
 10th (high school) from Board of High school education Kerala, - 72%.(2009)
Skill Set
 Computer Applications : Microsoft Office, Tally erp9,Quickbooks,Peachtree&TCS Internet
Applications.
Extra-Curricular Activities
 Active community member, supporting various environmental and green initiatives.
 Rendering my services as event manager to local community & people around on need basis.
Passport details
Passport number: N0823505 Place of Issue: Kozhikode
Date of issue: 23/07/2015 Date of expiry: 22/07/2025
Personal Profile
Date of Birth : 01-08-1991
Gender : Male
Marital status: Single.
Nationality : Indian
Languages : Malayalam, English,Arabic,Tamil& Hindi.
Reference
Mr.Prajesh cv (IT Manager, TATA Consultancy Services, vatakara PSK)
Mob:+919946404603
Mr.Lajeesh Mm (Admin Executive, TATA Consultancy Services, vatakara PSK)
Mob: +919995550001
Declaration
I hereby declare that all the particulars and information given above are true and correct in all respects
and to the best of my knowledge.
Date:
Place: vadakara, Kerala. Mansoor.kp