Tips on how to handle resistance to change in small businesses -part 1

MANAGING CHANGE FOR
BUSINESS SUCCESS
How to Tips for Owners and
Directors of Small Businesses

Part 1

Veronica
Business Coach and Mentor
http://www.yoursmallbusinesscoach.co.uk
T: +44(0)207 096 0620

In This Presentation
Part 1

Introduction

Triggers for change in small businesses

Areas of change

Changing work design and procedures
Part 2

Actions to address change

Communicating change

In closing….
Veronica
T: +44(0)207 096 0620

Introduction
Change is a normal occurrence in growing businesses,
whether it’s the people who work in the business, the
amount of turnover by the business or even whether the
business continues to operate from the premises used in
the early stages
This Tips Guide from Your Small Business Coach, of
Executive Solutions Training Ltd, is divided into two
parts. Part 1 has 12 short tips on how to deal with
various areas of change in your businesses. Part 2 has 18
tips to help in managing change.
Veronica
T: +44(0)207 096 0620


1)

Change is inevitable as a
business grows.
However, as you change
ensure you do not throw
out the good and
effective embracing the
new.
Veronica
T: +44(0)207 096 0620


2)

Triggers for change include:



Redundancy/ downsizing
Mergers or company reorganizations
Introducing or withdrawing product lines or
services




Veronica
T: +44(0)207 096 0620








Implementing new technology and software
packages
Restructuring jobs and increasing employees
Relocating facilities/offices
Changing work requirements, including doing
more with fewer resources.

Veronica
T: +44(0)207 096 0620

3)









Seven C’s of change are:
Choosing a team to lead the change
Crafting the vision and path
Connecting across the business during change
Consulting stakeholders
Communicating message of change
Coping with change
Capturing the lessons learnt
Veronica
T: +44(0)207 096 0620


4)

As a business transforms for the benefit of its
shareholders/investors, employees and
customers, think about whether the desire
for change is based on sound business
judgement or merely following
another person’s agenda.

Veronica
T: +44(0)207 096 0620


5)

Change can cause staff to go through
phases of denial and anger before
eventual acceptance. Sometimes not
without experiences, stress and periods
of uncertainty and mistrust.

Veronica
T: +44(0)207 096 0620

6)

Provide a compelling purpose for the change.
Ensure you respect the past and present even
as you go about creating the future.

Veronica
T: +44(0)207 096 0620

7)

If you think that you need to make a change
quickly, probe the reasons.
Is the urgency real?
Will the effects of agreeing a more sensible
time-frame really be more disastrous than
presiding over a disastrous change?

Veronica
T: +44(0)207 096 0620


8)

Quick change prevents
proper consultation and
involvement, which leads
to difficulties that take
time to resolve.

Veronica
T: +44(0)207 096 0620


9)

Remember that your long term
employees who enjoy the "family"
environment may have a tough time
transitioning to the new business
environment.

Veronica
T: +44(0)207 096 0620

Areas of change

10)

Change management entails thoughtful
planning and sensitive implementation,
and above all, consultation with, and
involvement of, the people affected by
the changes.

Veronica
T: +44(0)207 096 0620

Areas of change

11)

Change must be realistic, achievable and
measurable.

Veronica
T: +44(0)207 096 0620

Changing work design and procedures
12)

In deciding what changes should be made
in your business, you should consider:



How are the system conditions changing
over time?
Do the present systems help or hinder the
processes?
How do your customers feel about the
systems? Would they describe them as
customer friendly?





Veronica
T: +44(0)207 096 0620

Handling Resistance to Change
Request your free pdf copy with Managing Change to
Business Success: Email: bizcoachuk@gmail.com
Want a more profitable business & greater value for customers?
Then, contact Your Small Business Coach, Veronica.
Email: bizcoachuk@gmail.com

T: +44(0)207 096 0620

END OF PART 1 -to read Part 2, search on slideshare NOW!

Veronica
T: +44(0)207 096 0620

Tips on how to handle resistance to change in small businesses -part 1

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