2. Reinforcing Brands
Use marketing actions that consistently
convey the meaning of the brand to
consumers in terms of awareness and
image
Fortify the brand by raising awareness
and building favorable associations -
sponsorships, product placements
3. Brand Concept Management
Functional benefits - solve consumer
related problems
Symbolic benefits - needs for social
approval or personal expression; “badge
brands”
Experiential benefits - sensory pleasure,
variety
6. Revitalizing Brands
Recapturing lost sources of equity
Returning to values of original brand
Repositioning
Expanding awareness and image
7. Comeback Stories
RCA - went from obsolete TV image to Satellite
System with DirecTV; new campaign with
“Chipper” dog logo
Hush Puppies - suede shoes image changed
with new designs, ad campaign and Forrest
Gump placement
Adidas - After losing to Nike and Reebok,
targeted young urbans, Rappers and Kobe to
make 3 stripes cool again
8. Expanding the Breadth of Brand
Awareness
Finding new uses for the brand with TOM
awareness (Cheeze Whiz recipes,
Folgers coffee singles)
Reminding consumers to replace
products with short lifespan (Oral-B)
Providing innovative package design
(MentaDent)
9. Improving Brand Image
Repositioning with points of difference or
points of parity
Changing brand elements (KFC)
Entering new markets (Frosted Flakes)
Targeting new segments (Brylcreen
Power Gel)
10. Adjustments to Brand Portfolio
• Migration strategies (Dockers)
Acquire new customers (VW)
New distribution outlets (Kmart; Internet
sales)
Line extension or sub brands (TJs)
IMC campaigns for each segment
(Dewars Profiles)
Retiring obsolete brands/products
11. Maintaining Equity at the
Movies
How can Disney maintain brand equity for
the film Bambi over the years?
How does Disney expand brand equity
through film production?
Are there any sub-brands that Disney
should consider retiring?
12. Managing Nivea’s Brand
Portfolio
What is the US image of Nivea?
How did Nivea create a POD through
associations of ‘mildness and gentleness”
to the brand as a whole? To sub-brands?
What role did the Blue Harmony ad
campaign play in positioning the brand?
What should be the next step for Nivea?