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Managing Brands Over Time
Reinforcing Brands
 Use marketing actions that consistently
  convey the meaning of the brand to
  consumers in terms of awareness and
  image
 Fortify the brand by raising awareness
  and building favorable associations -
  sponsorships, product placements
Brand Concept Management
 Functional benefits - solve consumer
  related problems
 Symbolic benefits - needs for social
  approval or personal expression; “badge
  brands”
 Experiential benefits - sensory pleasure,
  variety
Brand Concept Management:
      Functional Concept
Intro Elaboration Fortification
Clorox Prob/solve Pre-wash stain
Bleach strategy    remover
       Usage     New scents
________extension (cotton to synthetics)
Vaseline prob/solve Lotion
Jelly Extensions Baby wipes
Symbolic & Experiential
          Concepts
Brand Elaboration Fortification
                symbolic
Godiva Gold box    Customizing
Apple Controlled dist Retail stores
               experiential
Lego Accessories Furniture
Aveda Aromatherapy Make-up
Revitalizing Brands
   Recapturing lost sources of equity
   Returning to values of original brand
   Repositioning
   Expanding awareness and image
Comeback Stories
 RCA - went from obsolete TV image to Satellite
  System with DirecTV; new campaign with
  “Chipper” dog logo
 Hush Puppies - suede shoes image changed
  with new designs, ad campaign and Forrest
  Gump placement
 Adidas - After losing to Nike and Reebok,
  targeted young urbans, Rappers and Kobe to
  make 3 stripes cool again
Expanding the Breadth of Brand
         Awareness
 Finding new uses for the brand with TOM
  awareness (Cheeze Whiz recipes,
  Folgers coffee singles)
 Reminding consumers to replace
  products with short lifespan (Oral-B)
 Providing innovative package design
  (MentaDent)
Improving Brand Image
 Repositioning with points of difference or
  points of parity
 Changing brand elements (KFC)
 Entering new markets (Frosted Flakes)
 Targeting new segments (Brylcreen
  Power Gel)
Adjustments to Brand Portfolio
• Migration strategies (Dockers)
 Acquire new customers (VW)
 New distribution outlets (Kmart; Internet
  sales)
 Line extension or sub brands (TJs)
 IMC campaigns for each segment
  (Dewars Profiles)
 Retiring obsolete brands/products
Maintaining Equity at the
             Movies
 How can Disney maintain brand equity for
  the film Bambi over the years?
 How does Disney expand brand equity
  through film production?
 Are there any sub-brands that Disney
  should consider retiring?
Managing Nivea’s Brand
            Portfolio
 What is the US image of Nivea?
 How did Nivea create a POD through
  associations of ‘mildness and gentleness”
  to the brand as a whole? To sub-brands?
 What role did the Blue Harmony ad
  campaign play in positioning the brand?
 What should be the next step for Nivea?

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Managing brands over time ppt

  • 2. Reinforcing Brands  Use marketing actions that consistently convey the meaning of the brand to consumers in terms of awareness and image  Fortify the brand by raising awareness and building favorable associations - sponsorships, product placements
  • 3. Brand Concept Management  Functional benefits - solve consumer related problems  Symbolic benefits - needs for social approval or personal expression; “badge brands”  Experiential benefits - sensory pleasure, variety
  • 4. Brand Concept Management: Functional Concept Intro Elaboration Fortification Clorox Prob/solve Pre-wash stain Bleach strategy remover Usage New scents ________extension (cotton to synthetics) Vaseline prob/solve Lotion Jelly Extensions Baby wipes
  • 5. Symbolic & Experiential Concepts Brand Elaboration Fortification symbolic Godiva Gold box Customizing Apple Controlled dist Retail stores experiential Lego Accessories Furniture Aveda Aromatherapy Make-up
  • 6. Revitalizing Brands  Recapturing lost sources of equity  Returning to values of original brand  Repositioning  Expanding awareness and image
  • 7. Comeback Stories  RCA - went from obsolete TV image to Satellite System with DirecTV; new campaign with “Chipper” dog logo  Hush Puppies - suede shoes image changed with new designs, ad campaign and Forrest Gump placement  Adidas - After losing to Nike and Reebok, targeted young urbans, Rappers and Kobe to make 3 stripes cool again
  • 8. Expanding the Breadth of Brand Awareness  Finding new uses for the brand with TOM awareness (Cheeze Whiz recipes, Folgers coffee singles)  Reminding consumers to replace products with short lifespan (Oral-B)  Providing innovative package design (MentaDent)
  • 9. Improving Brand Image  Repositioning with points of difference or points of parity  Changing brand elements (KFC)  Entering new markets (Frosted Flakes)  Targeting new segments (Brylcreen Power Gel)
  • 10. Adjustments to Brand Portfolio • Migration strategies (Dockers)  Acquire new customers (VW)  New distribution outlets (Kmart; Internet sales)  Line extension or sub brands (TJs)  IMC campaigns for each segment (Dewars Profiles)  Retiring obsolete brands/products
  • 11. Maintaining Equity at the Movies  How can Disney maintain brand equity for the film Bambi over the years?  How does Disney expand brand equity through film production?  Are there any sub-brands that Disney should consider retiring?
  • 12. Managing Nivea’s Brand Portfolio  What is the US image of Nivea?  How did Nivea create a POD through associations of ‘mildness and gentleness” to the brand as a whole? To sub-brands?  What role did the Blue Harmony ad campaign play in positioning the brand?  What should be the next step for Nivea?