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Enterprise Tag Management




                                  Manage 2.0
                            Erich Andren – Client Success
AGENDA

       New Features                                  Putting it all together
                                                        – Live deployment examples
       New Terms
       Overview of 2.0                               Transition plan for
                                                       existing customers
               – Apps
               – Data Layer                           Recap
               – Visual Tagger
               – Deployments
               – Conditions
               – Spaces




       #agility2013
2 | Ensighten – Confidential, All Rights Reserved.
MANAGE 2.0 KEY FEATURES

    Ensighten Visual Tagger™ – configure any tag in context of
     the site while viewing it in a browser. Access and define
     business relevant data to make it actionable within your tags.
    Ensighten App Library™ – collection of pre-configured
     digital marketing services, easily customized and deployed
     via an intuitive on-screen wizard.
    Enhanced Conditions – Create unlimited business rules to
     control tag firing on a per visitor, per session, and per page
     basis.
    Enterprise Workflow – Permission and alerting capabilities
     for multi-user, multi-environment tag editing, testing,
     approval, and deployment.
#agility2013
NEW TERMS

          Manage 1.0                                 Manage 2.0
                                                                  Individual “rules” now fall under (and are
                                                                  grouped together as) “deployments”.
                 Rules                           Deployments
                                                                  Deployments are a collection of rules that are
                                                                  associated with a certain tag.
                                                                  A set of criteria that dictates when a
             Scopes /                                             deployment is fired. Conditions can include
                                                     Conditions
            Locations                                             standard URL / query string information as
                                                                  well as more in-depth conditions.
                                                                  Templates are account specific forms to
                                                                  assist in creating specific tags by filling in
            Templates                                  Apps       relevant information. Apps are global across
                                                                  all accounts and facilitate the creation of
                                                                  deployments.



       #agility2013
4 | Ensighten – Confidential, All Rights Reserved.
APPS

       Configure deployments
        from simple to complex
       Easy integration with the
        data layer
       Custom code creation
        still available
       Improving and
        developing new apps
        with a dedicated
        development team and
        partners

       #agility2013
5 | Ensighten – Confidential, All Rights Reserved.
DATA LAYER

       Data from your site made
        available to any tag
       Custom variables (Order
        ID, Order Total, etc…)
       Advanced Targeting can
        use data layer information to
        determine when to fire
        certain tags
       Visual Tagger scrapes
        information from your site
        and makes it available to the
        data layer
       #agility2013
6 | Ensighten – Confidential, All Rights Reserved.
VISUAL TAGGER

       Helps users:
               – Set up tracking events
               – Populate the Data Layer
               – Debug / test



       More info on Visual Tagger in
        the next session




       #agility2013
7 | Ensighten – Confidential, All Rights Reserved.
DEPLOYMENTS

       Tags or groups of tags that are configured by apps
        and contain the code that is deployed to your site.
        Formerly called “rules”.




       #agility2013
8 | Ensighten – Confidential, All Rights Reserved.
CONDITIONS

       When and where tags are fired. Previously called
        “scopes” or “locations”.




       #agility2013
9 | Ensighten – Confidential, All Rights Reserved.
CONDITIONS (continued)

                                                       Location:
                                                        Standard URL
                                                        components /
                                                        query
                                                        parameters




        #agility2013
10 | Ensighten – Confidential, All Rights Reserved.
CONDITIONS (continued)

                                                       Additional condition
                                                        options:
                                                        – Geographic Region
                                                          (country level
                                                          resolution)

                                                        – Time based (start/end
                                                          times)

                                                        – Browser data
                                                          (browser type,
                                                          platform type,
                                                          IP addresses)

        #agility2013
11 | Ensighten – Confidential, All Rights Reserved.
SPACES

        Deployments are grouped into Spaces
        Simple flow in 1.0:
                – Client owns rules, which may be based on templates
                – Rules are all lumped together in one space and are limited
                     only by location settings
        Spaces resolve the issues that arise from the
         simplicity of the 1.0 publishing flow
        Individual, custom spaces for different users and/or
         environments
        Control user access and permissions in different
         spaces
        Control environments that spaces can publish to
        #agility2013
12 | Ensighten – Confidential, All Rights Reserved.
SPACES (continued)                                                                               Use Case: Multiple environments,
                                                                                                                    multiple bootstraps



                                                                                             TDN

                                          Dev                                   /client/dev/bootstrap.js

                                        Dev URLs




                                      Staging                                   /client/stage/bootstrap.js

                                      Staging URLs




                                         Prod                                   /client/bootstrap.js




                                                                          Legend
                                          Spc        Space                  Publish                 Merge


                                         Cond        Mandated Locations     Mandated Rules
        #agility2013
13 | Ensighten, LLC. - Confidential, All Rights Reserved.
Use Case: Multiple Business Units,
      SPACES (continued)                                                                                  Multiple Staging Environments,
                                                                                                             Single Production Bootstrap

                                                                                                                                 TDN
                                                                                                                     /client/dev/bootstrap.js


                   Internal                                                                    Agency
                    Users                                                                    UK-FR (Dev)
                 US-UK (Dev)

                 www*dev*US*                                                                www*dev*UK*
                 www*dev*UK*                                                                www*dev*FR*              /client/qa/bootstrap.js


                                                 Internal Users                 Agency
                                                  US-UK (QA)                   UK-FR (QA)


                                                 www*test*US*                 www*test*UK*
                                                 www*test*UK*                 www*test*FR*
                                                                                                                     /client/bootstrap.js


                                                                  Global
                                                                   Prod

                                     Spc     Space                LegendPublish                       Merge

                                    Cond      Mandated Locations      TDN – Tag Delivery Network

        #agility2013
14 | Ensighten, LLC. - Confidential, All Rights Reserved.
Use Case: Multiple Business Units,
      SPACES                                                                                         Multiple Staging Environments,
                                                                                                        Single Production Bootstrap

                                                                                                               TDN
                                                                                                         /us-qa/bootstrap.js



                  US-Dev                           US-QA         US-Prod                                 /us-prod/bootstrap.js

                     US URLs                         US URLs        US URLs         Base code
                                                                                    Deployments

                                                                    US
                                                                Deployments
                                                                                     Prod                /bootstrap.js
                                                                    EU
                                                                Deployments




                  EU-Dev                           EU-QA         EU-Prod                                 /eu-prod/bootstrap.js

                     EU URLs                         EU URLs        EU URLs


                                                                                                         /eu-qa/bootstrap.js

                                                               Legend
                           Spc          Space                    Publish                 Merge

                          Cond          Mandated Condition       Publish Includes


        #agility2013
15 | Ensighten, LLC. - Confidential, All Rights Reserved.
SPACES (continued)

        Progressively roll changes through dev, staging, and
         production environments
        Separate sites into different spaces
                – Mobile vs. Desktop
                – EU vs. US

        Force conditions to apply to certain spaces
        Limit users to their own areas
                – Partner vs. Internal
                – Different business users / site owners
                – Test your own deployments before sharing them with others



        #agility2013
16 | Ensighten – Confidential, All Rights Reserved.
Manage 2.0 Live Demo
TRANSITION PLAN

        2 stage transition:
          – Preview
                     – All current Manage 1.0 data is migrated, no rules can be
                       published from 2.0
                     – Used to validate your data and tags. All rules go into legacy
                       templates
                     – Ability to test rules with Charles Proxy rewrites
                – Production
                     – All current Manage 1.0 data is migrated, 2.0 now used to control
                       tags
                     – 1.0 still available as read-only, but is not connected to TDN




        #agility2013
18 | Ensighten – Confidential, All Rights Reserved.
RECAP

        New terms: deployments, conditions, apps, spaces
        Additional control with new condition options
        Global apps that simplify and organize deployments
        Custom JavaScript still available
        Visual Tagger integration to assist with Data Layer
         creation
        Spaces for enhanced deployment and user control
        Transition plan 2 phase transition



        #agility2013
19 | Ensighten – Confidential, All Rights Reserved.

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Ensighten Manage 2.0 Tour - Agility2013

  • 1. Enterprise Tag Management Manage 2.0 Erich Andren – Client Success
  • 2. AGENDA  New Features  Putting it all together – Live deployment examples  New Terms  Overview of 2.0  Transition plan for existing customers – Apps – Data Layer  Recap – Visual Tagger – Deployments – Conditions – Spaces #agility2013 2 | Ensighten – Confidential, All Rights Reserved.
  • 3. MANAGE 2.0 KEY FEATURES  Ensighten Visual Tagger™ – configure any tag in context of the site while viewing it in a browser. Access and define business relevant data to make it actionable within your tags.  Ensighten App Library™ – collection of pre-configured digital marketing services, easily customized and deployed via an intuitive on-screen wizard.  Enhanced Conditions – Create unlimited business rules to control tag firing on a per visitor, per session, and per page basis.  Enterprise Workflow – Permission and alerting capabilities for multi-user, multi-environment tag editing, testing, approval, and deployment. #agility2013
  • 4. NEW TERMS Manage 1.0 Manage 2.0 Individual “rules” now fall under (and are grouped together as) “deployments”. Rules Deployments Deployments are a collection of rules that are associated with a certain tag. A set of criteria that dictates when a Scopes / deployment is fired. Conditions can include Conditions Locations standard URL / query string information as well as more in-depth conditions. Templates are account specific forms to assist in creating specific tags by filling in Templates Apps relevant information. Apps are global across all accounts and facilitate the creation of deployments. #agility2013 4 | Ensighten – Confidential, All Rights Reserved.
  • 5. APPS  Configure deployments from simple to complex  Easy integration with the data layer  Custom code creation still available  Improving and developing new apps with a dedicated development team and partners #agility2013 5 | Ensighten – Confidential, All Rights Reserved.
  • 6. DATA LAYER  Data from your site made available to any tag  Custom variables (Order ID, Order Total, etc…)  Advanced Targeting can use data layer information to determine when to fire certain tags  Visual Tagger scrapes information from your site and makes it available to the data layer #agility2013 6 | Ensighten – Confidential, All Rights Reserved.
  • 7. VISUAL TAGGER  Helps users: – Set up tracking events – Populate the Data Layer – Debug / test  More info on Visual Tagger in the next session #agility2013 7 | Ensighten – Confidential, All Rights Reserved.
  • 8. DEPLOYMENTS  Tags or groups of tags that are configured by apps and contain the code that is deployed to your site. Formerly called “rules”. #agility2013 8 | Ensighten – Confidential, All Rights Reserved.
  • 9. CONDITIONS  When and where tags are fired. Previously called “scopes” or “locations”. #agility2013 9 | Ensighten – Confidential, All Rights Reserved.
  • 10. CONDITIONS (continued)  Location: Standard URL components / query parameters #agility2013 10 | Ensighten – Confidential, All Rights Reserved.
  • 11. CONDITIONS (continued)  Additional condition options: – Geographic Region (country level resolution) – Time based (start/end times) – Browser data (browser type, platform type, IP addresses) #agility2013 11 | Ensighten – Confidential, All Rights Reserved.
  • 12. SPACES  Deployments are grouped into Spaces  Simple flow in 1.0: – Client owns rules, which may be based on templates – Rules are all lumped together in one space and are limited only by location settings  Spaces resolve the issues that arise from the simplicity of the 1.0 publishing flow  Individual, custom spaces for different users and/or environments  Control user access and permissions in different spaces  Control environments that spaces can publish to #agility2013 12 | Ensighten – Confidential, All Rights Reserved.
  • 13. SPACES (continued) Use Case: Multiple environments, multiple bootstraps TDN Dev /client/dev/bootstrap.js Dev URLs Staging /client/stage/bootstrap.js Staging URLs Prod /client/bootstrap.js Legend Spc Space Publish Merge Cond Mandated Locations Mandated Rules #agility2013 13 | Ensighten, LLC. - Confidential, All Rights Reserved.
  • 14. Use Case: Multiple Business Units, SPACES (continued) Multiple Staging Environments, Single Production Bootstrap TDN /client/dev/bootstrap.js Internal Agency Users UK-FR (Dev) US-UK (Dev) www*dev*US* www*dev*UK* www*dev*UK* www*dev*FR* /client/qa/bootstrap.js Internal Users Agency US-UK (QA) UK-FR (QA) www*test*US* www*test*UK* www*test*UK* www*test*FR* /client/bootstrap.js Global Prod Spc Space LegendPublish Merge Cond Mandated Locations TDN – Tag Delivery Network #agility2013 14 | Ensighten, LLC. - Confidential, All Rights Reserved.
  • 15. Use Case: Multiple Business Units, SPACES Multiple Staging Environments, Single Production Bootstrap TDN /us-qa/bootstrap.js US-Dev US-QA US-Prod /us-prod/bootstrap.js US URLs US URLs US URLs Base code Deployments US Deployments Prod /bootstrap.js EU Deployments EU-Dev EU-QA EU-Prod /eu-prod/bootstrap.js EU URLs EU URLs EU URLs /eu-qa/bootstrap.js Legend Spc Space Publish Merge Cond Mandated Condition Publish Includes #agility2013 15 | Ensighten, LLC. - Confidential, All Rights Reserved.
  • 16. SPACES (continued)  Progressively roll changes through dev, staging, and production environments  Separate sites into different spaces – Mobile vs. Desktop – EU vs. US  Force conditions to apply to certain spaces  Limit users to their own areas – Partner vs. Internal – Different business users / site owners – Test your own deployments before sharing them with others #agility2013 16 | Ensighten – Confidential, All Rights Reserved.
  • 18. TRANSITION PLAN  2 stage transition: – Preview – All current Manage 1.0 data is migrated, no rules can be published from 2.0 – Used to validate your data and tags. All rules go into legacy templates – Ability to test rules with Charles Proxy rewrites – Production – All current Manage 1.0 data is migrated, 2.0 now used to control tags – 1.0 still available as read-only, but is not connected to TDN #agility2013 18 | Ensighten – Confidential, All Rights Reserved.
  • 19. RECAP  New terms: deployments, conditions, apps, spaces  Additional control with new condition options  Global apps that simplify and organize deployments  Custom JavaScript still available  Visual Tagger integration to assist with Data Layer creation  Spaces for enhanced deployment and user control  Transition plan 2 phase transition #agility2013 19 | Ensighten – Confidential, All Rights Reserved.