Making the business case for investing in technology
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The document is from Risk Masters Inc. and provides guidance on effectively communicating technical IT issues to leadership. It advises presenting information clearly and succinctly, stating the impact, and presenting alternatives while using language the audience understands and without jargon or ambiguity. It includes examples of unclear communications using IT terms and suggests rephrasing to avoid misunderstanding. The document emphasizes explaining issues relevance to the business, presenting facts over emotions, and ensuring the audience understands through feedback.
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Business Communication TodayFourteenth EditionChapter 1Pro.docx
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Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
If this PowerPoint presentation contains mathematical equations, you may need to check that your computer has the following installed:
1) MathType Plugin
2) Math Player (free versions available)
3) NVDA Reader (free versions available)
1
Learning Objectives (1 of 2)
1.1 Explain the importance of effective communication to your career and to the companies where you will work.
1.2 Explain what it means to communicate as a professional in a business context.
1.3 Describe the communication process model and the ways social media are changing the nature of business communication.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Learning Objectives (2 of 2)
1.4 Outline the challenges and opportunities of mobile communication in business.
1.5 List four general guidelines for using communication technology effectively.
1.6 Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication choices.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
3
Understanding Why Communication Matters
LO 1.1 Explain the importance of effective communication to your career and to the companies where you will work.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Communication is the process of transferring information and meaning between senders and receivers.
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Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
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Figure 1.1 Sharing Information
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
These three exchanges between a software project manager (left) and his boss (right) illustrate the variety of ways in which information is shared between senders and receivers. In the top exchange, the sender’s meaning is transmitted intact to the receiver, who accepts what the sender says at fa ...
Business Communication TodayFourteenth EditionChapter 1Pro.docx
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Chapter 1
Professional Communication in a Digital, Social, Mobile World
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
If this PowerPoint presentation contains mathematical equations, you may need to check that your computer has the following installed:
1) MathType Plugin
2) Math Player (free versions available)
3) NVDA Reader (free versions available)
1
Learning Objectives (1 of 2)
1.1 Explain the importance of effective communication to your career and to the companies where you will work.
1.2 Explain what it means to communicate as a professional in a business context.
1.3 Describe the communication process model and the ways social media are changing the nature of business communication.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Learning Objectives (2 of 2)
1.4 Outline the challenges and opportunities of mobile communication in business.
1.5 List four general guidelines for using communication technology effectively.
1.6 Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication choices.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
3
Understanding Why Communication Matters
LO 1.1 Explain the importance of effective communication to your career and to the companies where you will work.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Communication is the process of transferring information and meaning between senders and receivers.
4
Communication is Important to Your Career
Your career will give you the opportunity to communicate, collaborate and share ideas with many people, both inside and outside your organization
You may be an employee, executive, consultant or freelancer to a company
You may become an entrepreneur
In all these roles, communication skills may be the single most important skill you possess
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
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Figure 1.1 Sharing Information
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Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
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If this PowerPoint presentation contains mathematical equations, you may need to check that your computer has the following installed:
1) MathType Plugin
2) Math Player (free versions available)
3) NVDA Reader (free versions available)
1
Learning Objectives (1 of 2)
1.1 Explain the importance of effective communication to your career and to the companies where you will work.
1.2 Explain what it means to communicate as a professional in a business context.
1.3 Describe the communication process model and the ways social media are changing the nature of business communication.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Learning Objectives (2 of 2)
1.4 Outline the challenges and opportunities of mobile communication in business.
1.5 List four general guidelines for using communication technology effectively.
1.6 Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication choices.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
3
Understanding Why Communication Matters
LO 1.1 Explain the importance of effective communication to your career and to the companies where you will work.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Communication is the process of transferring information and meaning between senders and receivers.
4
Communication is Important to Your Career
Your career will give you the opportunity to communicate, collaborate and share ideas with many people, both inside and outside your organization
You may be an employee, executive, consultant or freelancer to a company
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Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Employers sometimes express frustration at the poor communication skills of many employees—particularly recent college graduates who haven’t yet learned how to adapt their communication styles to a professional business environment. If you learn to write well, speak well, listen well, and recognize the appropriate way to communicate in any situation, you’ll gain a major advantage that will serve you throughout your career.
5
Figure 1.1 Sharing Information
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
These three exchanges between a software project manager (left) and his boss (right) illustrate the variety of ways in which information is shared between senders and receivers. In the top exchange, the sender’s meaning is transmitted intact to the receiver, who accepts what the sender says at fa ...
Business Communication TodayFourteenth EditionChapter 1Pro.docx
Business Communication Today
Fourteenth Edition
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Professional Communication in a Digital, Social, Mobile World
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
If this PowerPoint presentation contains mathematical equations, you may need to check that your computer has the following installed:
1) MathType Plugin
2) Math Player (free versions available)
3) NVDA Reader (free versions available)
1
Learning Objectives (1 of 2)
1.1 Explain the importance of effective communication to your career and to the companies where you will work.
1.2 Explain what it means to communicate as a professional in a business context.
1.3 Describe the communication process model and the ways social media are changing the nature of business communication.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Learning Objectives (2 of 2)
1.4 Outline the challenges and opportunities of mobile communication in business.
1.5 List four general guidelines for using communication technology effectively.
1.6 Define ethics, explain the difference between an ethical dilemma and an ethical lapse, and list six guidelines for making ethical communication choices.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
3
Understanding Why Communication Matters
LO 1.1 Explain the importance of effective communication to your career and to the companies where you will work.
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Communication is the process of transferring information and meaning between senders and receivers.
4
Communication is Important to Your Career
Your career will give you the opportunity to communicate, collaborate and share ideas with many people, both inside and outside your organization
You may be an employee, executive, consultant or freelancer to a company
You may become an entrepreneur
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Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
Employers sometimes express frustration at the poor communication skills of many employees—particularly recent college graduates who haven’t yet learned how to adapt their communication styles to a professional business environment. If you learn to write well, speak well, listen well, and recognize the appropriate way to communicate in any situation, you’ll gain a major advantage that will serve you throughout your career.
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Figure 1.1 Sharing Information
Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved.
These three exchanges between a software project manager (left) and his boss (right) illustrate the variety of ways in which information is shared between senders and receivers. In the top exchange, the sender’s meaning is transmitted intact to the receiver, who accepts what the sender says at fa.
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Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
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Welcome to UiPath Test Automation using UiPath Test Suite series part 5. In this session, we will cover CI/CD with devops.
Topics covered:
CI/CD with in UiPath
End-to-end overview of CI/CD pipeline with Azure devops
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Lyndsey Byblow, Test Suite Sales Engineer @ UiPath, Inc.
Encryption in Microsoft 365 - ExpertsLive Netherlands 2024
In this session I delve into the encryption technology used in Microsoft 365 and Microsoft Purview. Including the concepts of Customer Key and Double Key Encryption.
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Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
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Enchancing adoption of Open Source Libraries. A case study on Albumentations.AIVladimir Iglovikov, Ph.D.
Presented by Vladimir Iglovikov:
- https://www.linkedin.com/in/iglovikov/
- https://x.com/viglovikov
- https://www.instagram.com/ternaus/
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Created out of a necessity for superior performance in Kaggle competitions, Albumentations has grown to become a widely used tool among data scientists and machine learning practitioners.
This case study covers various aspects, including:
People: The contributors and community that have supported Albumentations.
Metrics: The success indicators such as downloads, daily active users, GitHub stars, and financial contributions.
Challenges: The hurdles in monetizing open-source projects and measuring user engagement.
Development Practices: Best practices for creating, maintaining, and scaling open-source libraries, including code hygiene, CI/CD, and fast iteration.
Community Building: Strategies for making adoption easy, iterating quickly, and fostering a vibrant, engaged community.
Marketing: Both online and offline marketing tactics, focusing on real, impactful interactions and collaborations.
Mental Health: Maintaining balance and not feeling pressured by user demands.
Key insights include the importance of automation, making the adoption process seamless, and leveraging offline interactions for marketing. The presentation also emphasizes the need for continuous small improvements and building a friendly, inclusive community that contributes to the project's growth.
Vladimir Iglovikov brings his extensive experience as a Kaggle Grandmaster, ex-Staff ML Engineer at Lyft, sharing valuable lessons and practical advice for anyone looking to enhance the adoption of their open-source projects.
Explore more about Albumentations and join the community at:
GitHub: https://github.com/albumentations-team/albumentations
Website: https://albumentations.ai/
LinkedIn: https://www.linkedin.com/company/100504475
Twitter: https://x.com/albumentationsMicrosoft - Power Platform_G.Aspiotis.pdf
Revolutionizing Application Development
with AI-powered low-code, presentation by George Aspiotis, Sr. Partner Development Manager, Microsoft
Communications Mining Series - Zero to Hero - Session 1
This session provides introduction to UiPath Communication Mining, importance and platform overview. You will acquire a good understand of the phases in Communication Mining as we go over the platform with you. Topics covered:
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A tale of scale & speed: How the US Navy is enabling software delivery from l...
Rapid and secure feature delivery is a goal across every application team and every branch of the DoD. The Navy’s DevSecOps platform, Party Barge, has achieved:
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Development teams can ship efficiently and ensure applications are cyber ready for Navy Authorizing Officials (AOs). In this webinar, Sigma Defense and Anchore will give attendees a look behind the scenes and demo secure pipeline automation and security artifacts that speed up application ATO and time to production.
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How does your privacy program stack up against your peers? What challenges are privacy teams tackling and prioritizing in 2024?
In the fifth annual Global Privacy Benchmarks Survey, we asked over 1,800 global privacy professionals and business executives to share their perspectives on the current state of privacy inside and outside of their organizations. This year’s report focused on emerging areas of importance for privacy and compliance professionals, including considerations and implications of Artificial Intelligence (AI) technologies, building brand trust, and different approaches for achieving higher privacy competence scores.
See how organizational priorities and strategic approaches to data security and privacy are evolving around the globe.
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Why You Should Replace Windows 11 with Nitrux Linux 3.5.0 for enhanced perfor...
The choice of an operating system plays a pivotal role in shaping our computing experience. For decades, Microsoft's Windows has dominated the market, offering a familiar and widely adopted platform for personal and professional use. However, as technological advancements continue to push the boundaries of innovation, alternative operating systems have emerged, challenging the status quo and offering users a fresh perspective on computing.
One such alternative that has garnered significant attention and acclaim is Nitrux Linux 3.5.0, a sleek, powerful, and user-friendly Linux distribution that promises to redefine the way we interact with our devices. With its focus on performance, security, and customization, Nitrux Linux presents a compelling case for those seeking to break free from the constraints of proprietary software and embrace the freedom and flexibility of open-source computing.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
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20 Comprehensive Checklist of Designing and Developing a Website
Dive into the world of Website Designing and Developing with Pixlogix! Looking to create a stunning online presence? Look no further! Our comprehensive checklist covers everything you need to know to craft a website that stands out. From user-friendly design to seamless functionality, we've got you covered. Don't miss out on this invaluable resource! Check out our checklist now at Pixlogix and start your journey towards a captivating online presence today.
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In the rapidly evolving landscape of technologies, XML continues to play a vital role in structuring, storing, and transporting data across diverse systems. The recent advancements in artificial intelligence (AI) present new methodologies for enhancing XML development workflows, introducing efficiency, automation, and intelligent capabilities. This presentation will outline the scope and perspective of utilizing AI in XML development. The potential benefits and the possible pitfalls will be highlighted, providing a balanced view of the subject.
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By highlighting the potential advantages and challenges of integrating AI with XML development tools and languages, the presentation seeks to inspire thoughtful conversation around the future of XML development. We’ll not only delve into the technical aspects of AI-powered XML development but also discuss practical implications and possible future directions.
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- 1. RMI Risk Masters, Inc. Communicating the Message that Matters… Technical Skills, Business Experience Allan M. Cytryn Principal © Copyright, Risk Masters, Inc. 2013. All rights reserved. 1
- 2. Your Are Presenting IT Issues to Leadership… RMI Your role is to… • Explain clearly (and succinctly) • State the impact • Present alternatives • Lead a discussion to a positive outcome Leadership expects you to show… • Knowledge of the business • Knowledge of the subject matter • Thoughtfulness © Copyright, Risk Masters, Inc. 2013. All rights reserved. 2
- 3. To Be Successful… RMI Speak to people in their language • Speak to others about issues relevant to them Present facts • Avoid emotions • Express opinions when asked Avoid communication barriers, including… • Words that are ambiguous or have multiple meanings • Secret codes and acronyms Anticipate and address misunderstandings • Assume you are not understood until you have positive feedback • Solicit feedback to assess if the listener understands © Copyright, Risk Masters, Inc. 2013. All rights reserved. 3
- 4. You Are Meeting the Board… © Copyright, Risk Masters, Inc. 2013. All rights reserved. RMI 4
- 5. To Request Funds to Enhance IT Security… We have a big problem! © Copyright, Risk Masters, Inc. 2013. All rights reserved. RMI They discovered They discovered Memo to Self: They discovered the the counterfeit the bogus Check Golden incriminating parts!? expenses?! Parachute emails?! 5
- 6. Are They Getting Your Message? RMI There’s a new humongous virus …it might corrupt our SANS …reroute our SDNS …reconfigure our Virtual Farms I mean, this is a big deal. It can destroy everything! Phew! © Copyright, Risk Masters, Inc. 2013. All rights reserved. This could be good! 6
- 7. Your Effectiveness Scorecard… Your role is to… Explain clearly (and succinctly) State the impact Present alternatives Lead a discussion to a positive outcome Leadership expects you to show… Knowledge of the business Knowledge of the subject matter Thoughtfulness © Copyright, Risk Masters, Inc. 2013. All rights reserved. RMI Speak to people in their language Speak to others about issues relevant to them Present facts Avoid emotions Express opinions when asked Avoid communication barriers, including… Words that are ambiguous or have multiple meanings Secret codes and acronyms Anticipate and address misunderstandings Assume you are not understood until you have positive feedback Solicit feedback to assess if the listener understands 7
- 8. Ambiguous Language… RMI Network Router Crash Server Virtual Boot © Copyright, Risk Masters, Inc. 2013. All rights reserved. 8
- 9. And Additional Ambiguity… Term RMI For IT For Others IP Internet Protocol Intellectual Property DNA Digital Network Architecture Genes SaaS Software as a Service An Airline A Test A Test Attest RAM Memory An Animal © Copyright, Risk Masters, Inc. 2013. All rights reserved. 9
- 10. Let’s Try This Again… Our Auditors confirmed our Network is secure. But they confirmed a new threat that might cause: • Trade secrets to be stolen • Production to be interrupted • Financials to be revealed © Copyright, Risk Masters, Inc. 2013. All rights reserved. RMI Oh #&)(&^!@! 10
- 11. RMI Did They Get Your Message? But I have a solution the Auditors will approve. • We can get it done in only 90 days and without delaying key plans. • We can fund it with an additional $$$ dollars, or by deferring some low priority projects. © Copyright, Risk Masters, Inc. 2013. All rights reserved. Phew! This could be good! 11
- 12. RMI © Copyright, Risk Masters, Inc. 2013. All rights reserved. 12