Making an API Developers Love

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The document discusses how to build APIs that developers love. It emphasizes solving developer pain points by making APIs simple to use with predictable resources and common standards like REST and JSON. It also stresses the importance of thorough documentation with code samples, explorers, and multiple languages, as well as reliable and responsive support from API providers. Examples are given of successful APIs from companies like Netflix, Twitter, Foursquare, Stripe, and Twilio that exemplify these best practices.

Making an API Developers
Love
By Frank Denbow
@frankdenbow

Who I Am
Developer, Carnegie
Mellon
Picsicle iOS App
StartupThreads
Startup Weekend,
Startup Digest
15+ hackathons

Why An API Matters

Developer community can bring
Creativity
New Markets
Evangelists

Netflix: 20 Billion API calls/month
http://techblog.netflix.com/2011/02/redesigning-
netflix-api.html

Twitter: 75% of calls in API
Developer community vital to the reach
http://blog.programmableweb.com/2010/04/15/

High Level Topics

Solve Developer Pain
Incentives
Commitment
Reliability

Solve Developer Pain
Helping developers build things faster, better

Example: CelebrityTwin.me
Face.com: Facial recognition API, used in
CelebrityTwin.me

66% Facial Similarity

Example: CelebrityTwin.me
Face.com: Facial recognition API, used in
CelebrityTwin.me

Incentives
Are your business goals in line with the
developer’s?

Commitment
Is your API a high priority? Can I count on you to
maintain and support the API as needed?

Reliable
Can I count on your API to be available at all
times?

Granular Topics of Interest

Simplicity
Standards (JSON,
REST)
Documentation
Support

Simple
Easy to understand, predictable resources,
speed to hello world

Example: Foursquare
Predictable endpoints, versioning

Standards
Use common standards to make adoption easier
and consistent. REST, JSON

Documentation
Example Code, API Explorer (Mashery), Multiple
Languages

Documentation: Stripe

Payments API
Code samples in
multiple languages
Copiable sample code
Supplement with live
chat

Example: Stripe
Get started page has copiable code

Example: Stripe
Code in multiple languages

Support
Be available whenever you are needed

Support Example: Twilio

SMS and Telephony
API
Weekend Support
Fulltime Evangelists

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Making an API Developers Love

1. Making an API Developers Love By Frank Denbow @frankdenbow

2. Who I Am Developer, Carnegie Mellon Picsicle iOS App StartupThreads Startup Weekend, Startup Digest 15+ hackathons

3. Why An API Matters Developer community can bring Creativity New Markets Evangelists

4. Netflix: 20 Billion API calls/month http://techblog.netflix.com/2011/02/redesigning- netflix-api.html

5. Twitter: 75% of calls in API Developer community vital to the reach http://blog.programmableweb.com/2010/04/15/

6. High Level Topics Solve Developer Pain Incentives Commitment Reliability

7. Solve Developer Pain Helping developers build things faster, better

9. Example: CelebrityTwin.me Face.com: Facial recognition API, used in CelebrityTwin.me

10. Example: CelebrityTwin.me Face.com: Facial recognition API, used in CelebrityTwin.me

11. 66% Facial Similarity Example: CelebrityTwin.me Face.com: Facial recognition API, used in CelebrityTwin.me

12. Incentives Are your business goals in line with the developer’s?

13. Commitment Is your API a high priority? Can I count on you to maintain and support the API as needed?

14. Reliable Can I count on your API to be available at all times?

15. Granular Topics of Interest Simplicity Standards (JSON, REST) Documentation Support

16. Simple Easy to understand, predictable resources, speed to hello world

17. Example: Foursquare Predictable endpoints, versioning

18. Standards Use common standards to make adoption easier and consistent. REST, JSON

19. Documentation Example Code, API Explorer (Mashery), Multiple Languages

20. Example: Mashery Explorer

21. Documentation: Stripe Payments API Code samples in multiple languages Copiable sample code Supplement with live chat

22. Example: Stripe Get started page has copiable code

23. Example: Stripe Code in multiple languages

24. Support Be available whenever you are needed

25. Support Example: Twilio SMS and Telephony API Weekend Support Fulltime Evangelists

26. Thanks! @frankdenbow

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Editor's Notes